Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Had best experience at pine hill from start to finish, Dr Kabir done L4/L5 on my spine amazing job no more pain in leg, Nurse Heather S looked after me with a lot of kindness and help as did the whole team Thankyou all so much you all deserve a gold star

    star rating
    Pinehill Hospital - Friday, 7 November 2025

  • Excellent

    star rating
    Pinehill Hospital - Tuesday, 4 November 2025

  • Very efficient and friendly team. Very clean facility. All appts on time, or slightly earlier, apart from my MRI which was 30 mins delayed, but they kept me advised throughout.

    star rating
    Pinehill Hospital - Tuesday, 4 November 2025

  • I recently had a hip replacement done by Mr De Roeck who is an amazing surgeon. I was feeling a bit anxious about having the procedure but Pinehill staff made me feel at ease. From my first appt with Mr De Roeck, to being admitted and discharged, I was treated very well and made to feel comfortable during my stay at Pinehill Hospital. All staff were helpful, polite, reassuring and explained everything to me and they were happy to answer any questions. Nothing was too much trouble. My room was clean, private and quiet which was perfect for my recovery. Pinehill provided a high standard level of care during my stay and with all my aftercare. The procedure went well and I'm so happy with my new hip. I am now having physio which has helped my recovery go smoothly. I can defiantley recommend Pinehill Hospital as they provide first class care. I will be going back to Pinehill to have my other hip done once I'm fully recovered!! Well done Pinehill. Thanks Frankie x

    star rating
    Pinehill Hospital - Sunday, 2 November 2025

  • Appointments were always punctual, and the staff were consistently polite and efficient. Overall, each visit was a very positive experience.

    star rating
    Pinehill Hospital - Thursday, 30 October 2025

  • What an amazing place

    star rating
    Pinehill Hospital - Thursday, 23 October 2025

  • Recent visit for a follow up four weeks post prostatectomy. As usual Professor Vasdev was on schedule and the staff at Pinehill were all very professional and polite.

    star rating
    Pinehill Hospital - Thursday, 23 October 2025

  • Pine Hill Private Hospital is very welcoming. During my appointments and surgery it was a pleasure to visit, all very clean and the people were friendly and accommodating.

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    Pinehill Hospital - Wednesday, 15 October 2025

  • The hostpial was fine and the staff were attentive and courteous

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    Pinehill Hospital - Tuesday, 14 October 2025

  • Good hospital

    star rating
    Pinehill Hospital - Sunday, 12 October 2025

  • Fantastic hospital with caring staff, nurses as well as surgeons. Beth is the most genuine and caring . She addressed my fears and was very empathetic. She really looked after me. Pinehill are very lucky to have her. I really wish her all the very best for the future. There were other nurses like her but I can't remember their names.

    star rating
    Pinehill Hospital - Thursday, 9 October 2025

  • Very clean, friendly staff

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    Pinehill Hospital - Thursday, 9 October 2025

  • Lovely staff, very friendly

    star rating
    Pinehill Hospital - Thursday, 9 October 2025

  • Lovely hospital

    star rating
    Pinehill Hospital - Thursday, 9 October 2025

  • Clean, easy to find, very nice staff and facilities

    star rating
    Pinehill Hospital - Wednesday, 8 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud