Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • The staff at Pinehill are very friendly and welcoming, even at 8:30am, everyone had warm smiles. The waiting time for me was minimal, less than 5 minutes. Parking spaces are a bit scarce, so I'd advise people to arrive somewhat earlier. The setting is pleasant, surrounded by trees, fresh air and birds chirping. I need to book some physiotherapy, I'll definitely return here for it at the service is great.

    star rating
    Pinehill Hospital - Wednesday, 15 April 2026
  • Pinehill is a pleasant, clean hospital.

    star rating
    Pinehill Hospital - Wednesday, 15 April 2026
  • Very happy with the whole process at Pinehull hospital! It was a pleasure to be looked after here as a NHS patient! The care, the staff, everything was just amazing!! I hate blood tests and I’m sure so many do but the staff here ensure the process was good, I was okay and made sure I didn’t leave until i felt comfortable! Being a 24 year old having her first surgery, I was very nervous! But I knew I was in good hands here at Pinehill! My surgeon was Geraint Lloyd and he was amazing and I can’t thank him enough. After meeting him for the consultation back in Oct/Nov, I knew I was going to be in safe hands with him. He ensured the surgery was safe and that everything was going to be fine! I can’t thank him enough if anyone could pass this on for me please!! Other care staff and nurses who looked after me as I stayed the night, thank you for all your support! It meant a lot!! Sophia

    star rating
    Pinehill Hospital - Monday, 13 April 2026
  • i was discvharged by Mr Bhagawati at my 6 week check up as I made a very good recovery.

    star rating
    Pinehill Hospital - Thursday, 9 April 2026
  • My daughter had an appointment with Mr Sattin one of the gynaecologists yesterday after years of being dismissed by the GP. After one appointment with Mr Sattin he answered all of her queries and has written to her GP for her to be referred for a laproscopy on the NHS. He was very kind, took lots of notes and seemed genuinely interesting in helping. Thank you Mr Sattin.

    star rating
    Pinehill Hospital - Thursday, 9 April 2026
  • Just had second knee replacment at Pinehill and I can't thank the team there enough. Top care and attention from day 1. Thank you all so much for getting me back on the golf course and back to a full and active life Amazing people :)

    star rating
    Pinehill Hospital - Tuesday, 7 April 2026
  • I stayed at pinehill hospital 12/03/26 all the team were so kind and helpful and so caring whist I had my hip replacement surgery I would highly recommend this hospital to anyone who need an operation 🥰wonderful staff 5⭐️⭐️⭐️⭐️⭐️treatment from start to finish x

    star rating
    Pinehill Hospital - Sunday, 5 April 2026
  • I have had an inital assessment appointment, which included x-rays. I felt respected and treated well by polite and friendly staff. My questions were answered thoughtfully and nothing seemed too much trouble. The hospital is bright, clean and tidy. My whole experience has been positive and much appreciated.

    star rating
    Pinehill Hospital - Thursday, 2 April 2026
  • My appointment today was a follow up to discuss my surgery and recovery. My recovery has been fantastic with good bladder control and positive erectile function

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    Pinehill Hospital - Thursday, 2 April 2026
  • Money well spent

    star rating
    Pinehill Hospital - Wednesday, 1 April 2026
  • Excellent experience. Nursing staff, doctors and surgeons all very professional, caring and friendly too. I would definitely recommend Pinehill Hospital.

    star rating
    Pinehill Hospital - Wednesday, 1 April 2026
  • A wonderful experience, all staff were friendly and helpful. The hospital is very clean and the environment well cared for

    star rating
    Pinehill Hospital - Tuesday, 31 March 2026
  • Mr sharma was very respectful and helpful with my issue and offer advice on treatment Very professional

    star rating
    Pinehill Hospital - Tuesday, 31 March 2026
  • As a result of the surgery I can go about my normal routine without having to use glasses

    star rating
    Pinehill Hospital - Tuesday, 31 March 2026
  • No issues, very prompt in being seen and friendly environment.

    star rating
    Pinehill Hospital - Sunday, 22 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud