Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My recent procedure and overnight stay at Pinehill Hospital as an NHS patient were excellently managed and matched the very positive feelings I had from when I stayed as a private patient there in years gone by. All the staff I encountered were helpful and professional and I had great confidence in the surgeon, anaesthetist and nursing staff responsible for my care. I would recommend Pinehill unreservedly.

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    Pinehill Hospital - Monday, 27 July 2026
  • Amazing service good hospital atmosphere

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    Pinehill Hospital - Monday, 27 July 2026
  • Staff very friendly and hospital clean . Waiting area good.

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    Pinehill Hospital - Sunday, 26 July 2026
  • Good experience

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    Pinehill Hospital - Thursday, 23 July 2026
  • Every appointment has been great during my time at Pinehill. All the staff are extreamly knowledable and caring. The day of my procedure was excellent, everyone did their upmost to make me feel comfortable and that i was in good care. The day went extreamly smoothly and the follow up call the next day was greatly appreacited too. My follow up appointments were in my emails before i had even finished my post procedure meal.

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    Pinehill Hospital - Wednesday, 22 July 2026
  • It was a pleasant experience, all staff were polite and professional. Overall - Excellent.

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    Pinehill Hospital - Monday, 20 July 2026
  • Very attentive staff all round

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    Pinehill Hospital - Monday, 20 July 2026
  • This is clean and well-appointed hospital where I have been both an in- and out-patient. I would be happy to be treated there again

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    Pinehill Hospital - Sunday, 19 July 2026
  • Very clean Hospital and lovely staff!

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    Pinehill Hospital - Friday, 17 July 2026
  • My wife Christine went to see Dr Chan yesterday as she loves the sun and wanted a full skin check. The receptionist was welcoming and friendly and Dr Chan was amazing. She meticulously checked over every inch of her body and, thankfully, she was all clear of anything nasty. She then went on to explain that she could tie some annoying skin tags and also freeze a few smaller ones. At every step Dr Chan explained the process and gave full instructions about what to expect when we left. The whole process took around 30 minutes and my wife came out raving about Pinehill and the service she had received. The #225 price tag for a full body check is a small price to pay for reassurance and peace of mind. We highly recommend!

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    Pinehill Hospital - Wednesday, 15 July 2026
  • I had a problem post menopause and was concerned. My GP referred me to see Mr Salvesen using my private medical insurance. Following some investigation `Mr Salvesen was 95% sure there was nothing to worry about but he said "I'm not happy with 95%, I was 100%!". I then went for a scan that confirmed all was fine. I was treated efficiently and courteously at every stage and highly recommend Mr Salvesen and his team at Pinehill. I like the 'I'll keep going to make sure there's nothing wrong' approach.

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    Pinehill Hospital - Wednesday, 15 July 2026
  • Pinehills is an excellent venue, and with Mr Sharma and his team, the whole experience has been wonderful

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    Pinehill Hospital - Tuesday, 14 July 2026
  • Staff are friendly and extremely helpful

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    Pinehill Hospital - Tuesday, 14 July 2026
  • My mother had her surgery here and the staff were great. She had to stay for one night and everything went great.

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    Pinehill Hospital - Friday, 10 July 2026
  • Professional helpful and first class service

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    Pinehill Hospital - Tuesday, 7 July 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud