Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent

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    Pinehill Hospital - Friday, 22 August 2025
  • Extremely happy with the treatment and care I have had at Pinehill, all the staff are just so friendly and helpful it made the process so easy. I feel lucky to have had my treatment at such a pleasant and caring hospital.

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    Pinehill Hospital - Friday, 22 August 2025
  • Like all the visits it was excellent

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    Pinehill Hospital - Friday, 22 August 2025
  • Just wanted to leave a review for Farah in the physio team for her exceptional help and support during the initial phase of treatment for my gynae issues in 2021 for which I underwent surgery yesterday with Mr Attalla at The Lister. Farah and her colleague who did my initial telephone assessment took a great deal of time and understanding and helped educate me all about my condition and self help which has been invaluable in the 4 years it has taken to reach the point of surgery. The understanding has stayed with me and will be invaluable to me post op and onwards. Needless to say the hospital itself and facilities appear to be top notch. Thanks to all concerned.

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    Pinehill Hospital - Thursday, 21 August 2025
  • yes it went very well was quite happy with the service

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    Pinehill Hospital - Wednesday, 20 August 2025
  • Lovely hospital to attend. Would recommend.

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    Pinehill Hospital - Tuesday, 19 August 2025
  • My overall experience at Pinehill was good however an ongoing criticism I do have is the welcom and customer service from front line staff. A warm smile, eye contact and friendly manner would go miles in terms of welcoming people through the door and putting them at ease.

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    Pinehill Hospital - Monday, 18 August 2025
  • Good as always

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    Pinehill Hospital - Friday, 15 August 2025
  • Very good, Highly impressed with all staff and cleanliness

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    Pinehill Hospital - Thursday, 14 August 2025
  • Helpful staff, easy, straightforward

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    Pinehill Hospital - Wednesday, 13 August 2025
  • Very clean, very pleasant staff all the way from the receptionist through to the care assistants. Highly recommended.

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    Pinehill Hospital - Wednesday, 13 August 2025
  • All staff very helpful and professional.

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    Pinehill Hospital - Thursday, 7 August 2025
  • Amazing team. Treated me with great care. Thank you all

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    Pinehill Hospital - Wednesday, 6 August 2025
  • Simply superb

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    Pinehill Hospital - Wednesday, 6 August 2025
  • All very satisfactory and professional

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    Pinehill Hospital - Wednesday, 6 August 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud