Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Perfect, very helpful

    star rating
    Pinehill Hospital - Thursday, 5 February 2026

  • Great experience at Pinehill. And had my operation at Hatfield and a good experience there too.

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    Pinehill Hospital - Wednesday, 4 February 2026

  • Underwent spinal surgery with Mr Kabir, everyone from start to finish was first class. Although I went to he’ll and back initially with the pain I am now so so much better. Mr Kabir is excellent and true to his word, the resulting op has genuinely changed my life. I am eternally grateful. Thank you

    star rating
    Pinehill Hospital - Monday, 2 February 2026

  • Fantastic staff. They made feel very safe from the moment I entered the building. Good facilities. Would recommend if considering a private operation in the area.

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    Pinehill Hospital - Friday, 30 January 2026

  • Would definitely recommend Pinehills and Mr Bhuguwati for any treatment needed. A all round good experience. I was a little nervous considering it was my back but felt completley v confident through out the whole experience.

    star rating
    Pinehill Hospital - Thursday, 29 January 2026

  • The staff and facilities at Pinehill are superb. The hospital is clean and welcoming. My only mild criticism is the regular difficulty in finding a car parking place. But I would have no hesitation in recommending the hospital to others.

    star rating
    Pinehill Hospital - Tuesday, 27 January 2026

  • Friendly reception staff. Clean ward. Food was ok. Ward staff friendly. Phones are hit and miss

    star rating
    Pinehill Hospital - Monday, 26 January 2026

  • I contacted the hospital switchboard to enquire about a specialist ENT consultation with Dr Patel. I was quoted £150 initially but then charged £250 after the consultation. Dr Patel was great. Empathic, supportive and helped me with the problem that I had, which I found very reassuring. I did inform the receptionist about the overcharge, but I was still charged the same fee. After being notified, Simone from Pinehill Hospital contacted me to let me know that they had made a mistake and the hospital issued a refund of £100 immediately. Mistakes like this happen, but the fact that they contacted me promptly, acknowledged the error, and issued a refund tells me that this is a well-led, trustworthy hospital. Thank you again, I will definitely come back if ever needed.

    star rating
    Pinehill Hospital - Friday, 23 January 2026

  • Really couldn’t have asked for more thorough consultations. I would definitely recommend Dr Carter.

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    Pinehill Hospital - Thursday, 22 January 2026

  • The hospital was great but the road works outside the hospital need sorting asap

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    Pinehill Hospital - Thursday, 22 January 2026

  • Thank you so much pinehill . Lovely doctors and staff who took care off me for my op day care very happy and safe thank you 😊

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    Pinehill Hospital - Wednesday, 21 January 2026

  • I had my clinic appointments at Pinehill and was impressed - prompt & caring staff

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    Pinehill Hospital - Sunday, 18 January 2026

  • Follow up appointments were grwat and physio understanding clear and helpful. Dr was briiliant ... cant praise him enough

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    Pinehill Hospital - Thursday, 15 January 2026

  • Positive experience.

    star rating
    Pinehill Hospital - Thursday, 15 January 2026

  • Staff are super friendly and compassionate. When having a procedure everything is explained beforehand and aftercare is excellent. Would definitely recommend to others.

    star rating
    Pinehill Hospital - Wednesday, 14 January 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud