Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I was in the most excruciating pain for over 10 months . Totally at a loss . But was referred to Pinehill by my local physio ( not drs ! ) What an amazing hospital from my first visit in Jan to operation in May to ongoing physio now. Mr Kabir was exceptional . He listened to me , knew what needed to be done and I knew I was going to be ok and now in the right place. I had severe back pain that made me unable to walk straight and made my life unbearable. My operation was medial Facetectomy, Laminiotomy and Flavectomy. Disc prolapse L4L5. From April who told me about appt, to Bryony? Booking clerk to Bev , Kirsten, Anna, Holly Brooke , Helen ,Ron, Juneteenth, Keira , Jackie, Jenny, Dr Alexander Czech, Danny Green , Thomas Samuel and all at Pinehill were amazing . Kind caring considerate and helpful . The hospital itself was clean , happy environment, modern .Mr Kabir I can’t thank enough . Such a nice man . He told me when I thanked him - it’s my job - I said yes but my goodness you do it so well, He has given me my life back and everyone has said how different I look now. Painfree now. Thank you to you all you are an exceptional group of people .

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    Google review
    Pinehill Hospital - Friday, 12 June 2026

  • Very positive.

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    Doctify review
    Pinehill Hospital - Friday, 12 June 2026

  • Telephone consultation. Dr Gupta called on time and answered all of my questions. Follow up consultation in 2 months.

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    Doctify review
    Pinehill Hospital - Friday, 12 June 2026

  • First class treatment. All medical staff were highly competent, friendly and supportive. Would certainly recommend.

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    Doctify review
    Pinehill Hospital - Tuesday, 9 June 2026

  • first class

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    Doctify review
    Pinehill Hospital - Tuesday, 9 June 2026

  • Efficient and quick booking.

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    Doctify review
    Pinehill Hospital - Tuesday, 9 June 2026

  • An excellent hospital staff who looked after me were kind and professional

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    Doctify review
    Pinehill Hospital - Tuesday, 9 June 2026

  • Everything was great and my stay was fine. A minor blip with my bloods but all sorted in the end

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    Doctify review
    Pinehill Hospital - Tuesday, 9 June 2026

  • The hospital was clean, welcoming and well organised. The staff were friendly, professional and efficient. Everything ran smoothly on the day of my procedure, I felt well cared for throughout and would not hesitate to recommend the hospital to others.

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    Doctify review
    Pinehill Hospital - Thursday, 4 June 2026

  • Really friendly and helpful staff. Didn't need to wait.

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    Doctify review
    Pinehill Hospital - Wednesday, 3 June 2026

  • All good from appointment admin to hospital discharge

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    Doctify review
    Pinehill Hospital - Friday, 29 May 2026

  • Reception very smart and welcoming. Came for a small procedure requiring an anesthetic. Whole experience very professional from initial consultation, pre-op and operation/recovery. I had some concerns about the anesthetic from previous experiences but they applied special care to ensure my concerns were addressed. Procedure went well and on way to recovery

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    Google review
    Pinehill Hospital - Thursday, 28 May 2026

  • The whole experience has so far been so professional and smooth.

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    Doctify review
    Pinehill Hospital - Wednesday, 27 May 2026

  • Pinehill is a clean and modern facility, located in a quiet residential area.

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    Doctify review
    Pinehill Hospital - Saturday, 23 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud