Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

The staff and facilities at Pinehill are superb. The hospital is clean and welcoming. My only mild criticism is the regular difficulty in finding a car parking place. But I would have no hesitation in recommending the hospital to others.

Pinehill Hospital - Tuesday, 27 January 2026
Friendly reception staff. Clean ward. Food was ok. Ward staff friendly. Phones are hit and miss

Pinehill Hospital - Monday, 26 January 2026
I contacted the hospital switchboard to enquire about a specialist ENT consultation with Dr Patel. I was quoted £150 initially but then charged £250 after the consultation. Dr Patel was great. Empathic, supportive and helped me with the problem that I had, which I found very reassuring. I did inform the receptionist about the overcharge, but I was still charged the same fee. After being notified, Simone from Pinehill Hospital contacted me to let me know that they had made a mistake and the hospital issued a refund of £100 immediately. Mistakes like this happen, but the fact that they contacted me promptly, acknowledged the error, and issued a refund tells me that this is a well-led, trustworthy hospital. Thank you again, I will definitely come back if ever needed.

Pinehill Hospital - Friday, 23 January 2026
Really couldn’t have asked for more thorough consultations. I would definitely recommend Dr Carter.

Pinehill Hospital - Thursday, 22 January 2026
The hospital was great but the road works outside the hospital need sorting asap

Pinehill Hospital - Thursday, 22 January 2026
Thank you so much pinehill . Lovely doctors and staff who took care off me for my op day care very happy and safe thank you 😊

Pinehill Hospital - Wednesday, 21 January 2026
I had my clinic appointments at Pinehill and was impressed - prompt & caring staff

Pinehill Hospital - Sunday, 18 January 2026
Follow up appointments were grwat and physio understanding clear and helpful. Dr was briiliant ... cant praise him enough

Pinehill Hospital - Thursday, 15 January 2026
Positive experience.

Pinehill Hospital - Thursday, 15 January 2026
Staff are super friendly and compassionate. When having a procedure everything is explained beforehand and aftercare is excellent. Would definitely recommend to others.

Pinehill Hospital - Wednesday, 14 January 2026
The staff at Pinehill Hospital are all excellent. My only feedback is the lack of car parking spaces at peak times as this can increase stress and anxiety waiting for a space when full and the appointment time is near.

Pinehill Hospital - Tuesday, 13 January 2026
Excellent treatment from start to finish. I felt cared for and important. Couldn’t fault anything or anyone.

Pinehill Hospital - Tuesday, 13 January 2026
My stay was as pleasant as a first night post op can be, the staff was friendly and attentive. I did find the information about when I was to be discharged was not clear in the morning.

Pinehill Hospital - Tuesday, 13 January 2026
Excellent

Pinehill Hospital - Tuesday, 30 December 2025
The hospital was very good, and close to where I live. So very convenient. It is well equipped and meant to I could get my X-rays and MRI scans done onsite.

Pinehill Hospital - Saturday, 20 December 2025

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Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

The staff and facilities at Pinehill are superb. The hospital is clean and welcoming. My only mild criticism is the regular difficulty in finding a car parking place. But I would have no hesitation in recommending the hospital to others.

Friendly reception staff. Clean ward. Food was ok. Ward staff friendly. Phones are hit and miss

Really couldn’t have asked for more thorough consultations. I would definitely recommend Dr Carter.

The hospital was great but the road works outside the hospital need sorting asap

Thank you so much pinehill . Lovely doctors and staff who took care off me for my op day care very happy and safe thank you 😊

I had my clinic appointments at Pinehill and was impressed - prompt & caring staff

Follow up appointments were grwat and physio understanding clear and helpful. Dr was briiliant ... cant praise him enough

Positive experience.

Staff are super friendly and compassionate. When having a procedure everything is explained beforehand and aftercare is excellent. Would definitely recommend to others.

The staff at Pinehill Hospital are all excellent. My only feedback is the lack of car parking spaces at peak times as this can increase stress and anxiety waiting for a space when full and the appointment time is near.

Excellent treatment from start to finish. I felt cared for and important. Couldn’t fault anything or anyone.

My stay was as pleasant as a first night post op can be, the staff was friendly and attentive. I did find the information about when I was to be discharged was not clear in the morning.

Excellent

The hospital was very good, and close to where I live. So very convenient. It is well equipped and meant to I could get my X-rays and MRI scans done onsite.

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