Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had a cataract op on 6th November. My consultant Mr Toma was lovely. He talked me through the whole procedure as it happened and put me at ease. Heather the nurse I saw first was so lovely as were all the other nurses involved from walking me to the operating room, wheeling me back, bringing me tea and biscuits and finally talking me through aftercare procedures. The whole experience was made easier because of all the people who work there and their ability to make a scary experience something to remember as good.

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    Pinehill Hospital - Tuesday, 11 November 2025
  • Had best experience at pine hill from start to finish, Dr Kabir done L4/L5 on my spine amazing job no more pain in leg, Nurse Heather S looked after me with a lot of kindness and help as did the whole team Thankyou all so much you all deserve a gold star

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    Pinehill Hospital - Friday, 7 November 2025
  • Excellent

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    Pinehill Hospital - Tuesday, 4 November 2025
  • Very efficient and friendly team. Very clean facility. All appts on time, or slightly earlier, apart from my MRI which was 30 mins delayed, but they kept me advised throughout.

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    Pinehill Hospital - Tuesday, 4 November 2025
  • I recently had a hip replacement done by Mr De Roeck who is an amazing surgeon. I was feeling a bit anxious about having the procedure but Pinehill staff made me feel at ease. From my first appt with Mr De Roeck, to being admitted and discharged, I was treated very well and made to feel comfortable during my stay at Pinehill Hospital. All staff were helpful, polite, reassuring and explained everything to me and they were happy to answer any questions. Nothing was too much trouble. My room was clean, private and quiet which was perfect for my recovery. Pinehill provided a high standard level of care during my stay and with all my aftercare. The procedure went well and I'm so happy with my new hip. I am now having physio which has helped my recovery go smoothly. I can defiantley recommend Pinehill Hospital as they provide first class care. I will be going back to Pinehill to have my other hip done once I'm fully recovered!! Well done Pinehill. Thanks Frankie x

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    Pinehill Hospital - Sunday, 2 November 2025
  • Appointments were always punctual, and the staff were consistently polite and efficient. Overall, each visit was a very positive experience.

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    Pinehill Hospital - Thursday, 30 October 2025
  • What an amazing place

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    Pinehill Hospital - Thursday, 23 October 2025
  • Recent visit for a follow up four weeks post prostatectomy. As usual Professor Vasdev was on schedule and the staff at Pinehill were all very professional and polite.

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    Pinehill Hospital - Thursday, 23 October 2025
  • Pine Hill Private Hospital is very welcoming. During my appointments and surgery it was a pleasure to visit, all very clean and the people were friendly and accommodating.

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    Pinehill Hospital - Wednesday, 15 October 2025
  • The hostpial was fine and the staff were attentive and courteous

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    Pinehill Hospital - Tuesday, 14 October 2025
  • Good hospital

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    Pinehill Hospital - Sunday, 12 October 2025
  • Fantastic hospital with caring staff, nurses as well as surgeons. Beth is the most genuine and caring . She addressed my fears and was very empathetic. She really looked after me. Pinehill are very lucky to have her. I really wish her all the very best for the future. There were other nurses like her but I can't remember their names.

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    Pinehill Hospital - Thursday, 9 October 2025
  • Very clean, friendly staff

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    Pinehill Hospital - Thursday, 9 October 2025
  • Lovely staff, very friendly

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    Pinehill Hospital - Thursday, 9 October 2025
  • Lovely hospital

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    Pinehill Hospital - Thursday, 9 October 2025

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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