Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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The hospital was very good, and close to where I live. So very convenient. It is well equipped and meant to I could get my X-rays and MRI scans done onsite.
Pinehill Hospital - Saturday, 20 December 2025
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Our experience at Pinehill Hospital was outstanding from start to finish. From initial consultations through MRIs, blood tests, surgery, and follow-up appointments, every interaction was handled with warmth, professionalism, and genuine compassion. The staff consistently made time for us, treated us as people rather than processes, and created an environment that felt calm, human, and reassuring during what could otherwise have been an overwhelming period. The hospital itself is efficient, clean, and welcoming, with systems that clearly work. Appointments ran smoothly, communication was clear, and everything felt well coordinated — which makes an enormous difference when you’re dealing with something as serious as a cancer diagnosis. What stood out most was the culture. The staff clearly hold Professor Nikhil Vasdev in very high regard and take real pride in delivering care to the standard he sets. That respect translated directly into the quality of care we received — attentive, diligent, and patient-focused at every step. Pinehill Hospital provided not just excellent clinical care, but a level of kindness and professionalism that gave us confidence throughout the journey. We are extremely grateful to the entire team and would not hesitate to recommend the hospital to anyone needing specialist care.
Pinehill Hospital - Friday, 19 December 2025
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I am glad i had the surgery. All staff were frienddly and accommodating. Not had any complicstions and it went really well.
Pinehill Hospital - Wednesday, 17 December 2025
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All my visits to pinehill hospital have been very welcoming, staff are all very professional and helpful
Pinehill Hospital - Monday, 15 December 2025
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I was fortunate enough to have my mri scan at pine hill hospital. Jackie the receptionist welcomed me with a lovely smile, & made me very welcome and helpful. Asked if I had any concerns ect. Also the other staff I met was just as polite & professional. Absolutely first class service.
Pinehill Hospital - Saturday, 13 December 2025
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Good visit no problems
Pinehill Hospital - Saturday, 13 December 2025
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Everyone we spoke to was kind and professional.
Pinehill Hospital - Friday, 12 December 2025
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Waiting room was quite crowded on my last visit but everyone very friendly, area comfortable.
Pinehill Hospital - Sunday, 7 December 2025
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1st consultant I’ve seen regarding my issue
Pinehill Hospital - Friday, 5 December 2025
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I saw a very helpful consultant, who recomended, treatment!
Pinehill Hospital - Thursday, 4 December 2025
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Fast appointments, informative and finally feel like im on the road to getting the right treatment and better life.
Pinehill Hospital - Thursday, 4 December 2025
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Felt it was inconvenient asking for some food for lunch ( just a simple sandwich)as late on morning surgical list and still in at 2 ish so was hungry.. just tea n biscuit not appropriate in this case. Theatre staff were very professional and kind,
Pinehill Hospital - Thursday, 4 December 2025
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I attended for a follow up visit after surgery. No issues
Pinehill Hospital - Thursday, 27 November 2025
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The hospital is always clean and staff are friendly and professional.
Pinehill Hospital - Thursday, 27 November 2025
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The consultant was on time for my appointment but he then suggested I go to make an appointment for an MRI scan in another building. On arriving at the reception there was nobody there and a notice saying they would be back shortly. 20 minutes later they arrived back at reception and no apology was forthcoming for the long wait. The appointment was made and then they suggested I go to radiology for an Xray. At radiology I was told the wait time was 5 minutes but 15 minutes later nobody had spoken to me so I had to leave and will go back at a later date.
Pinehill Hospital - Thursday, 27 November 2025
