Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
I am so thankful to Dr Achal Khanna and the staff at Pinehill Hospital. Dr Khanna is a wonderfully kind and caring professional and I felt completely safe in his hands. The care I received from the staff on the ward was amazing; they were all brilliant. I highly recommend this hospital. Thank you all, I am already feeling positive about a better life after my recovery.
Pinehill Hospital - Saturday, 13 June 2026 -
I was in the most excruciating pain for over 10 months . Totally at a loss . But was referred to Pinehill by my local physio ( not drs ! ) What an amazing hospital from my first visit in Jan to operation in May to ongoing physio now. Mr Kabir was exceptional . He listened to me , knew what needed to be done and I knew I was going to be ok and now in the right place. I had severe back pain that made me unable to walk straight and made my life unbearable. My operation was medial Facetectomy, Laminiotomy and Flavectomy. Disc prolapse L4L5. From April who told me about appt, to Bryony? Booking clerk to Bev , Kirsten, Anna, Holly Brooke , Helen ,Ron, Juneteenth, Keira , Jackie, Jenny, Dr Alexander Czech, Danny Green , Thomas Samuel and all at Pinehill were amazing . Kind caring considerate and helpful . The hospital itself was clean , happy environment, modern .Mr Kabir I can’t thank enough . Such a nice man . He told me when I thanked him - it’s my job - I said yes but my goodness you do it so well, He has given me my life back and everyone has said how different I look now. Painfree now. Thank you to you all you are an exceptional group of people .
Pinehill Hospital - Friday, 12 June 2026 -
Very positive.
Pinehill Hospital - Friday, 12 June 2026 -
Telephone consultation. Dr Gupta called on time and answered all of my questions. Follow up consultation in 2 months.
Pinehill Hospital - Friday, 12 June 2026 -
First class treatment. All medical staff were highly competent, friendly and supportive. Would certainly recommend.
Pinehill Hospital - Tuesday, 9 June 2026 -
first class
Pinehill Hospital - Tuesday, 9 June 2026 -
Efficient and quick booking.
Pinehill Hospital - Tuesday, 9 June 2026 -
An excellent hospital staff who looked after me were kind and professional
Pinehill Hospital - Tuesday, 9 June 2026 -
Everything was great and my stay was fine. A minor blip with my bloods but all sorted in the end
Pinehill Hospital - Tuesday, 9 June 2026 -
The hospital was clean, welcoming and well organised. The staff were friendly, professional and efficient. Everything ran smoothly on the day of my procedure, I felt well cared for throughout and would not hesitate to recommend the hospital to others.
Pinehill Hospital - Thursday, 4 June 2026 -
Really friendly and helpful staff. Didn't need to wait.
Pinehill Hospital - Wednesday, 3 June 2026 -
All good from appointment admin to hospital discharge
Pinehill Hospital - Friday, 29 May 2026 -
Reception very smart and welcoming. Came for a small procedure requiring an anesthetic. Whole experience very professional from initial consultation, pre-op and operation/recovery. I had some concerns about the anesthetic from previous experiences but they applied special care to ensure my concerns were addressed. Procedure went well and on way to recovery
Pinehill Hospital - Thursday, 28 May 2026 -
The whole experience has so far been so professional and smooth.
Pinehill Hospital - Wednesday, 27 May 2026
