Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I recently underwent a spinal operation a posterior excision of disc prolapse (including microdiscectomy +/-decompression L4/L5 under the care of Mr Kabir, Syed at Pinehill Hospital. Other consultants said it couldn’t be done but Mr Kabir disagreed and I can now say that other than the pain at the operation site all the nerve pain I had been suffering with for the last two years now appears to have gone. I would like to say that from entering Pinehill on the day of my operation and until I left the care I received was first class throughout the whole experience. I would like to say a big thank you to Pinehill and all of their team and would highly recommend this hospital to others.
Pinehill Hospital - Sunday, 5 October 2025
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Great little hospital, albeit wait times can be delayed
Pinehill Hospital - Friday, 3 October 2025
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The team were so professional and friendly.
Pinehill Hospital - Thursday, 2 October 2025
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Was treated so well by ALL the staff at the hospital. There are no words to express how thankful I am to them.
Pinehill Hospital - Thursday, 2 October 2025
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I recently underwent a Hip Replacement at PINEHILL hospital. The treatment that I received was absolutely first class. Everyone that I came into contact with from the consultant through to the doctors , nurses, physios,ward staff were professional/courteous at all times and nothing was ever too much trouble. The medical treatment was first class and even the food provided was superb. Would not hesitate to recommend PINEHILL to anyone .
Pinehill Hospital - Wednesday, 1 October 2025
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Hosputal was very clean and all staff most helpful
Pinehill Hospital - Tuesday, 30 September 2025
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I had a 5 week review after my partial knee replacement. Mr Chatoo and the nurses where caring and informative and wouldn't hesitate to recommend anyone to go there
Pinehill Hospital - Tuesday, 30 September 2025
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Very convenient and welcoming staff
Pinehill Hospital - Tuesday, 30 September 2025
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All staff have been very lovely & welcoming - i'd like to send a big shout out to a particular receptionist, i didn't catch her name unfortunately, but she took great personal care of me when i was upset & in pain and really made me feel like i was being looked after
Pinehill Hospital - Monday, 29 September 2025
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Very efficient and professional
Pinehill Hospital - Friday, 26 September 2025
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Exceptional Care at Pine Hospital – Highly Recommend!" I recently underwent surgery for an umbilical/paraumbilical hernia at Pine Hospital in Hitchin, and I couldn’t be more pleased with the care I received. From the moment I walked in, the entire experience was seamless and stress-free. The staff were absolutely fantastic, starting from the reception and admission team, who made the check-in process smooth and welcoming. Every nurse I interacted with was caring and attentive, ensuring I felt comfortable and well-informed at every step. The anesthetic team were reassuring, explaining everything before the procedure and making sure I was at ease. A special mention goes to Mr. Lloyd Geraint, the surgeon, and his team. Their professionalism and expertise were evident throughout my entire journey, and I felt completely confident in their hands. They took the time to explain the procedure thoroughly and answered all my questions with patience. The hospital itself was wonderful. I had my own room, which was both private and peaceful – perfect for recovery. The whole environment was calm, quiet, and incredibly well-maintained, which made my one-day stay very comfortable. The care, attention, and overall atmosphere were beyond what I expected. I’m extremely grateful for the excellent treatment I received and highly recommend Pine Hospital to anyone considering surgery. Truly an amazing experience from start to finish Thank you so much !!!! Robert
Pinehill Hospital - Wednesday, 24 September 2025
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All very pleasant. Everything passed easily.
Pinehill Hospital - Tuesday, 23 September 2025
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Wonderful treatment from all at Pinehill thank you
Pinehill Hospital - Tuesday, 23 September 2025
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As stated earlier
Pinehill Hospital - Tuesday, 23 September 2025
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Exceptional Care at Pine Hospital – Highly Recommend!" I recently underwent surgery for an umbilical/paraumbilical hernia at Pine Hospital in Hitchin, and I couldn’t be more pleased with the care I received. From the moment I walked in, the entire experience was seamless and stress-free. The staff were absolutely fantastic, starting from the reception and admission team, who made the check-in process smooth and welcoming. Every nurse I interacted with was caring and attentive, ensuring I felt comfortable and well-informed at every step. The anesthetic team were reassuring, explaining everything before the procedure and making sure I was at ease. A special mention goes to Mr. Lloyd Geraint, the surgeon, and his team. Their professionalism and expertise were evident throughout my entire journey, and I felt completely confident in their hands. They took the time to explain the procedure thoroughly and answered all my questions with patience. The hospital itself was wonderful. I had my own room, which was both private and peaceful – perfect for recovery. The whole environment was calm, quiet, and incredibly well-maintained, which made my one-day stay very comfortable. The care, attention, and overall atmosphere were beyond what I expected. I’m extremely grateful for the excellent treatment I received and highly recommend Pine Hospital to anyone considering surgery. Truly an amazing experience from start to finish Thank you so much !!!! Robert
Pinehill Hospital - Friday, 19 September 2025
