Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Felt totally reassured and understood at my appointment with Miss Charlotte Foley, I would highly recommend her and Pinehill.

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    Pinehill Hospital - Monday, 9 February 2026
  • the entire process was handled with the utmost professionalism. I cannot thank Dr Chatoo and Pinehill hospital enough for exceptional care and for giving me my mobility back.

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    Pinehill Hospital - Sunday, 8 February 2026
  • My recent visit to Pinehill was excellent from the staff to Nihkil and his team. Always understanding any issues i might have and putting my mind at rest.

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    Pinehill Hospital - Friday, 6 February 2026
  • Perfect, very helpful

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    Pinehill Hospital - Thursday, 5 February 2026
  • Great experience at Pinehill. And had my operation at Hatfield and a good experience there too.

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    Pinehill Hospital - Wednesday, 4 February 2026
  • Underwent spinal surgery with Mr Kabir, everyone from start to finish was first class. Although I went to he’ll and back initially with the pain I am now so so much better. Mr Kabir is excellent and true to his word, the resulting op has genuinely changed my life. I am eternally grateful. Thank you

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    Pinehill Hospital - Monday, 2 February 2026
  • Fantastic staff. They made feel very safe from the moment I entered the building. Good facilities. Would recommend if considering a private operation in the area.

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    Pinehill Hospital - Friday, 30 January 2026
  • Would definitely recommend Pinehills and Mr Bhuguwati for any treatment needed. A all round good experience. I was a little nervous considering it was my back but felt completley v confident through out the whole experience.

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    Pinehill Hospital - Thursday, 29 January 2026
  • The staff and facilities at Pinehill are superb. The hospital is clean and welcoming. My only mild criticism is the regular difficulty in finding a car parking place. But I would have no hesitation in recommending the hospital to others.

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    Pinehill Hospital - Tuesday, 27 January 2026
  • Friendly reception staff. Clean ward. Food was ok. Ward staff friendly. Phones are hit and miss

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    Pinehill Hospital - Monday, 26 January 2026
  • I contacted the hospital switchboard to enquire about a specialist ENT consultation with Dr Patel. I was quoted £150 initially but then charged £250 after the consultation. Dr Patel was great. Empathic, supportive and helped me with the problem that I had, which I found very reassuring. I did inform the receptionist about the overcharge, but I was still charged the same fee. After being notified, Simone from Pinehill Hospital contacted me to let me know that they had made a mistake and the hospital issued a refund of £100 immediately. Mistakes like this happen, but the fact that they contacted me promptly, acknowledged the error, and issued a refund tells me that this is a well-led, trustworthy hospital. Thank you again, I will definitely come back if ever needed.

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    Pinehill Hospital - Friday, 23 January 2026
  • Really couldn’t have asked for more thorough consultations. I would definitely recommend Dr Carter.

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    Pinehill Hospital - Thursday, 22 January 2026
  • The hospital was great but the road works outside the hospital need sorting asap

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    Pinehill Hospital - Thursday, 22 January 2026
  • Thank you so much pinehill . Lovely doctors and staff who took care off me for my op day care very happy and safe thank you 😊

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    Pinehill Hospital - Wednesday, 21 January 2026
  • I had my clinic appointments at Pinehill and was impressed - prompt & caring staff

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    Pinehill Hospital - Sunday, 18 January 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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