Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • All staff and nurses , doctors we friendly and efficient, all went well

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    Pinehill Hospital - Thursday, 10 July 2025
  • Very helpful

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    Pinehill Hospital - Tuesday, 8 July 2025
  • Excellent outstanding care from start to finish

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    Pinehill Hospital - Saturday, 5 July 2025
  • I recently had an experience at Pinehill Hospital, and I must say, it was a very positive one. Everyone at the hospital is incredibly professional and really supportive. From the moment I walked in, I felt well taken care of by the staff. There was a minor misunderstanding that caused my wait time to be pushed back, but the staff handled it with great professionalism and ensured that I was comfortable throughout the wait. Their supportive nature and dedication to patient care truly stood out to me. Overall, I highly recommend Pinehill Hospital for anyone seeking medical care. The team's professionalism and support make a significant difference in the patient experience.

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    Pinehill Hospital - Thursday, 3 July 2025
  • Good and clean

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    Pinehill Hospital - Wednesday, 2 July 2025
  • Nurses were very attentive and helpful.

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    Pinehill Hospital - Friday, 20 June 2025
  • I was seen on time, car parking on site was more than adequate. Hospital not well sign posted from A602? from A1 northbound and sat nav took me to a residential address using website postcode. Luckily the householder gave good directions to the hospital from their house. Other than that, no suggestions!

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    Pinehill Hospital - Wednesday, 18 June 2025
  • The staff at Pinehill hospital have been fantastic throughout the various stages of my treatment.

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    Pinehill Hospital - Wednesday, 18 June 2025
  • I have been visiting Pinehill hospital due to a knee injury. I that time I had X-rays, an MRI scan, physio, a brace fitted, steroid injections into my joint and then eventually surgery and everything involved with the recovery from that. Everyone - literally every member of staff were amazing. Kind and patient throughout. I can’t thank everyone enough.

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    Pinehill Hospital - Monday, 16 June 2025
  • Pinehill is a gem of a hospital. Staff were friendly and appointments always on time. The whole experience was exceptional.

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    Pinehill Hospital - Saturday, 14 June 2025
  • Good hospital

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    Pinehill Hospital - Friday, 13 June 2025
  • Amazing all the way through

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    Pinehill Hospital - Thursday, 12 June 2025
  • Every single person I encountered was extremely helpful, kind, professional…. A very good experience!

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    Pinehill Hospital - Thursday, 12 June 2025
  • I had a very good experience when i came in to Pinehill recently for an operation. I have never been in hospital before, so i was a bit nervous. I needn’t have been. The staff were all so friendly and reassuring. The Anaesthetist came to talk to me before my operation, as did Mr Guest, my surgeon. Both listened to my concerns and reassured me. I felt confident going to Theatre. The staff on the ward were very professional and caring. I felt totally relaxed knowing that i was in great hands. Thank you everyone, you all make such a great team. I am fully recovered now.

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    Pinehill Hospital - Saturday, 7 June 2025
  • Some confusion as to equipment required in Theatre

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    Pinehill Hospital - Saturday, 7 June 2025

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