Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I was in Renacres Hospital on Wednesday 15th April for a total hip replacement. The care and kindness I received during my stay was simply amazing. I was under Mr Kapoor who is an outstanding specialist. Every member of staff I met was kind and considerate and made a very worried man feel completely relaxed and in good hands. Saying I received a 5 star service doesn’t do justice. For anyone about to attend this hospital. Don’t worry. You really are in very capable hands and you will receive outstanding care. Excellent people make this an Excellent hospital
Renacres Hospital - Saturday, 18 April 2026
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No waiting time at all and staff all friendly and professional
Renacres Hospital - Thursday, 16 April 2026
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Fabulous service from Dr Memon and all the hospital team….. reception staff and nurses. On time, friendly and professional. Highly recommend 👍
Renacres Hospital - Thursday, 16 April 2026
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Renacres Hospital is a very special place it’s home from home with exceptional care respect and treatment. Even down to the excellent catering staff - I did think they had forgotten my ice cream with my lunch but they made a special visit to my room after the main course and told me they don’t serve it with the main course as it would be melted when I came to eat it!
Renacres Hospital - Tuesday, 14 April 2026
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Excellent care and amazing, friendly staff. Thank you.
Renacres Hospital - Monday, 13 April 2026
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I had been struggling for 18 months with a prolapsed Disc in my neck I was initially diagnosed with c5/c6. This was causing me constant Nerve, Neck and Back pain. I had tried multiple physios and treatments but with no success. After finally receiving an MRI and receiving the results I was told it was a large Disc bulge in my c6/c7. I was then referred to Renacres and had an appointment very quickly. My appointment was with Mr Neil Buxton who was great in helping me understand the problem and the best way to go forward. He advised me surgery was best for me. He made me feel very at ease and no worries or hesitations about him undertaking my surgery. from that point on I had a pre pop where the nurse was great , followed by a blood appointment a couple of days prior to the operation , where I was in and out. all nurses answered any questions , concerns I had and where reassuring. On the day of surgery I was told the plan and who I would be speaking to. First I spoke to the nurse who brought me in, Then my observations were done by the HCA (mr daw ) I think and Fatima who were both great. Then I spoke to the physiotherapist, sorry forgot her name who was very helpful with giving me a recovery plan and answering any questions in regards to timeframes. I was then visited by jimmy the anaesthetist Jimmy who gave me a detail run down of his procedure in detail which helped relax me and while I was being put under general anaesthetic I was being talked through the process at all times. Then Mr Buxton performed the operation I cant give feed back on this as I was asleep , But he then came in and told me the operation went great and that I was able to go home the same evening. I cant recommend the Team at Renacres enough at every stage of my procedure they were all great.
Renacres Hospital - Friday, 10 April 2026
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My 89-year-old father has been suffering from severe pain, and I initially spoke with Angela Wilson over the phone regarding his appointment. When we arrived at the hospital, she personally came down to see us and couldn’t have been more helpful. She has supported us through several appointments during my father’s journey, and I truly cannot speak highly enough of her efficiency, kindness, and dedication. Mr. Headrapson has also been absolutely amazing with my father. The level of care, professionalism, and compassion we have received has been exceptional. I genuinely couldn’t fault the service we have had. Thank you to everyone involved.
Renacres Hospital - Tuesday, 7 April 2026
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Everything was explained an extremely clear, staff were lovely.
Renacres Hospital - Saturday, 4 April 2026
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Excellent from start to finish
Renacres Hospital - Friday, 3 April 2026
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All the staff treated me professionally, but with a friendly approach.
Renacres Hospital - Friday, 3 April 2026
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Renacres is a really welcoming hospital with friendly staff
Renacres Hospital - Wednesday, 1 April 2026
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Lovely hospital clean , with friendly and professional staff
Renacres Hospital - Tuesday, 31 March 2026
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Courteous receptionist with a professional attitude. Dealt with quickly and appropriately. Clean, comfortable, waiting room, warm enough, with a drinks machine for hot drinks and a water fountain which personally I find essential. Car parking can be tricky but arrive a few minutes early to find a space.
Renacres Hospital - Tuesday, 31 March 2026
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A prompt and efficient service
Renacres Hospital - Tuesday, 31 March 2026
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Super as always
Renacres Hospital - Monday, 30 March 2026
