Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I write in praise of the private GP service offered by Renacres Hospital. I am 69 and not on prescription medication, I’ve not visited a NHS GP since covid. I decided at covid time to have my own yearly private blood tests done including Hba1c and keep my own record of the comprehensive results. Incidentally Medichecks graph results are excellent at highlighting a trend. A recent NHS bowel screen had revealed there was some of the red stuff present so instead of automatically opting for the NHS options I decided I would get a private GP opinion first. Indeed the advice from the Renacres GP was to opt for a colonoscopy as this is an accurate method of assessing if the colon is causing issues that need fast track treatment. After a helpful and useful discussion with the GP about the options I decided to opt for a Private CT virtual colonoscopy, from my point of view this gave more feedback on other organs than the physical endoscope colon option, which is still an option available and may well happen after a consultation with a private gastroenterologist following the results of my CT scan. A consultation with a NHS consultant is also available if required as was a NHS virtual CT scan. So, what's the reason for using Renacres private healthcare? Well for me the evidence is clear, the speed of action and the detailed written reports are invaluable. I’ve spent more repairing my car over the last year than I’ve spent on private healthcare so for me cost is a matter of perspective. This private GP is a diligent hard-working GP with a pleasant understanding and facilitating approach to patient care, the consultation reports are very useful to aid understanding and to keep as a record of decisions. The CT scan written report is also very useful at commenting on other than the full colon. Will I use Renacres private healthcare again? Of course, I wish Ramsey Health had more private GP’s available but I don’t mind travelling nearly an hour to get first class advice. I would advise on at least a 30 minute initial and follow up appointments, anything less is in my view not long enough to discuss the issue of concern and this private GP is proficient at keeping the consultation focused and not deviating from the issue of concern. Fortunately Ramsey Healthcare have quite a few hospitals with the closest one ten minutes from where I live so I will see a private gastroenterologist at this location. Thank you the Renacres Private GP and Radiology staff for your help, In fact I find all Renacres staff helpful and polite. June 2025
Renacres Hospital Sunday, 29 June 2025
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The Hospital and Staff from Reception to the Hospital stay are the best. Very well cared for in a caring environment. Thank you.
Renacres Hospital
Tuesday, 24 June 2025 -
A well run, professional hospital.
Renacres Hospital
Tuesday, 24 June 2025 -
Very competent and caring staff.
Renacres Hospital
Tuesday, 24 June 2025 -
Excellent , friendly helpful staff . Exceptional cleanliness to all areas . Prompt appointments overall a very pleasant experience.
Renacres Hospital
Tuesday, 24 June 2025 -
I was completely confident in Mr Walker and his team .
Renacres Hospital
Monday, 23 June 2025 -
Efficient and friendly
Renacres Hospital
Sunday, 22 June 2025 -
My operation was cancelled twice, once on the day.
Renacres Hospital
Friday, 13 June 2025 -
Everyone at Renacres are so friendly and helpful. Nothing is too much trouble which makes visits to hospital alot easier.
Renacres Hospital
Thursday, 12 June 2025 -
A excellent outcome to years of pain and discomfort
Renacres Hospital
Thursday, 12 June 2025 -
Renacre is a fabulous hospital.all staff medical and office are very friendly Helpful., Always ready to help you
Renacres Hospital
Tuesday, 10 June 2025 -
Over all very good ,and doctor excellent would recommend renacres
Renacres Hospital
Tuesday, 10 June 2025 -
Perfect hospital with amazing staff
Renacres Hospital
Monday, 9 June 2025 -
After a long period of physio and a failed injection I was referred to Renacres as NHS patient I. February this year. I seen a doctor for 10 minutes who said he could not do a nerve block injection and would refer me to surgical. I then seen a consultant who turned out to be for pain relieve . Must admit 4 X-rays - no idea what was on them not discussed. 1 injection, a withdrawal of fluid from right knee all good , to then be told if it did not work go back to my GP ats the Hospital was not big enough to cater for my health needs -ie, Blood pressure, Thyroid, spinal problems, Asthma. The injection wore off rapidly. So now I’m back at square one. So devastating as trouble using stairs and impacting my driving in an Automatic car and my work. Why am I back onto another set of waiting lists.
Renacres Hospital Friday, 6 June 2025
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Very good
Renacres Hospital
Thursday, 5 June 2025
