Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Excellent
Renacres Hospital - Wednesday, 16 July 2025
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A very pleasant experience from start to finish.
Renacres Hospital - Wednesday, 16 July 2025
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Very friendly and helpful staff thank you.
Renacres Hospital - Wednesday, 16 July 2025
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Professional and helpful staff
Renacres Hospital - Wednesday, 16 July 2025
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I have been here before and feel comfortable and confident each time I return
Renacres Hospital - Wednesday, 16 July 2025
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My experience privately for a double hernia under Mr Alam has been excellent and I would recommend to others. I will however say the hospital switchboard needs reviewing as it is inefficient and frustrating when trying to call up.
Renacres Hospital - Saturday, 12 July 2025
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Again the whole experience was excellent
Renacres Hospital - Friday, 11 July 2025
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Was asked to arrive at 1300. I got there for 1245. I did not get called through to see any one until 1430. Other than that everything was great.
Renacres Hospital - Thursday, 10 July 2025
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It’s a lovely hospital in a beautiful setting. The staff at reception are lovely people and always make me feel welcome. The nurses are amazing, very caring and friendly. I have only been treated by one consultant, but I would like to assume that all are as compassionate as he is
Renacres Hospital - Wednesday, 9 July 2025
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Staff very pleasant and helpful
Renacres Hospital - Wednesday, 9 July 2025
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Complete satisfaction
Renacres Hospital - Friday, 4 July 2025
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Simple, friendly and clean
Renacres Hospital - Wednesday, 2 July 2025
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I write in praise of the private GP service offered by Renacres Hospital. I am 69 and not on prescription medication, I’ve not visited a NHS GP since covid. I decided at covid time to have my own yearly private blood tests done including Hba1c and keep my own record of the comprehensive results. Incidentally Medichecks graph results are excellent at highlighting a trend. A recent NHS bowel screen had revealed there was some of the red stuff present so instead of automatically opting for the NHS options I decided I would get a private GP opinion first. Indeed the advice from the Renacres GP was to opt for a colonoscopy as this is an accurate method of assessing if the colon is causing issues that need fast track treatment. After a helpful and useful discussion with the GP about the options I decided to opt for a Private CT virtual colonoscopy, from my point of view this gave more feedback on other organs than the physical endoscope colon option, which is still an option available and may well happen after a consultation with a private gastroenterologist following the results of my CT scan. A consultation with a NHS consultant is also available if required as was a NHS virtual CT scan. So, what's the reason for using Renacres private healthcare? Well for me the evidence is clear, the speed of action and the detailed written reports are invaluable. I’ve spent more repairing my car over the last year than I’ve spent on private healthcare so for me cost is a matter of perspective. This private GP is a diligent hard-working GP with a pleasant understanding and facilitating approach to patient care, the consultation reports are very useful to aid understanding and to keep as a record of decisions. The CT scan written report is also very useful at commenting on other than the full colon. Will I use Renacres private healthcare again? Of course, I wish Ramsey Health had more private GP’s available but I don’t mind travelling nearly an hour to get first class advice. I would advise on at least a 30 minute initial and follow up appointments, anything less is in my view not long enough to discuss the issue of concern and this private GP is proficient at keeping the consultation focused and not deviating from the issue of concern. Fortunately Ramsey Healthcare have quite a few hospitals with the closest one ten minutes from where I live so I will see a private gastroenterologist at this location. Thank you the Renacres Private GP and Radiology staff for your help, In fact I find all Renacres staff helpful and polite. B Cooper June 2025
Renacres Hospital - Tuesday, 1 July 2025
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I write in praise of the private GP service offered by Renacres Hospital. I am 69 and not on prescription medication, I’ve not visited a NHS GP since covid. I decided at covid time to have my own yearly private blood tests done including Hba1c and keep my own record of the comprehensive results. Incidentally Medichecks graph results are excellent at highlighting a trend. A recent NHS bowel screen had revealed there was some of the red stuff present so instead of automatically opting for the NHS options I decided I would get a private GP opinion first. Indeed the advice from the Renacres GP was to opt for a colonoscopy as this is an accurate method of assessing if the colon is causing issues that need fast track treatment. After a helpful and useful discussion with the GP about the options I decided to opt for a Private CT virtual colonoscopy, from my point of view this gave more feedback on other organs than the physical endoscope colon option, which is still an option available and may well happen after a consultation with a private gastroenterologist following the results of my CT scan. A consultation with a NHS consultant is also available if required as was a NHS virtual CT scan. So, what's the reason for using Renacres private healthcare? Well for me the evidence is clear, the speed of action and the detailed written reports are invaluable. I’ve spent more repairing my car over the last year than I’ve spent on private healthcare so for me cost is a matter of perspective. This private GP is a diligent hard-working GP with a pleasant understanding and facilitating approach to patient care, the consultation reports are very useful to aid understanding and to keep as a record of decisions. The CT scan written report is also very useful at commenting on other than the full colon. Will I use Renacres private healthcare again? Of course, I wish Ramsey Health had more private GP’s available but I don’t mind travelling nearly an hour to get first class advice. I would advise on at least a 30 minute initial and follow up appointments, anything less is in my view not long enough to discuss the issue of concern and this private GP is proficient at keeping the consultation focused and not deviating from the issue of concern. Fortunately Ramsey Healthcare have quite a few hospitals with the closest one ten minutes from where I live so I will see a private gastroenterologist at this location. Thank you the Renacres Private GP and Radiology staff for your help, In fact I find all Renacres staff helpful and polite. June 2025
Renacres Hospital - Sunday, 29 June 2025
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The Hospital and Staff from Reception to the Hospital stay are the best. Very well cared for in a caring environment. Thank you.
Renacres Hospital - Tuesday, 24 June 2025
