Message from the Hospital Director

The Rivers continues to focus on delivering high standards of patient care in a friendly and professional manner. Working with our partners, which include local GPs, Consultants and other Specialists; we deliver an individual personal service to patients tailored to meet their needs. 

Hospital Acquired Infection rates are a key factor for patients. Our infection rates are exceptionally low (0.2%) compared with a National average of 5% and we continually work with infection control specialists to minimise infection risk.

Working within Department of Health Guidelines, we screen all patients undergoing major surgery or those at risk from MRSA with a focus on patient safety. Cleanliness is vital to minimising infection. Our hospital staff are fully trained in the latest procedures and thus maintain all areas to the highest standards. 

We make no additional charges to our patients for on site parking which is free. In addition, should you stay in one of our rooms, services such as TV and Wi Fi are also free.

We continue to invest in the hospital adding a fifth theatre, a second Day Case Surgery Unit and our New Chemotherapy Suite over the last few years

In partnerships with local charities, we have:


As well as patients with medical insurance, Rivers Hospital now treats more and more patients who choose to self-pay whenever they need hospital care. Both medically insured and self pay patients benefit from Ramsay Premium Care Service which includes:

The Rivers also works in partnership with local CCGs and Trust Hospitals to perform a number of operations on behalf of the NHS for local patients and can accept direct referrals through the Choose and Book system.

As part of Ramsay Eastern Region, Rivers Hospital has access to local services that are provided by our sister hospitals. These include specialist cardiothoracic services. 

Should you have any comments on this website or any services at the Hospital please do not hesitate to contact me by post, telephone or email. 

Finally may I take this opportunity to thank you for your continued support of The Rivers Hospital, which has become a key provider of healthcare to our local community in partnership with GPs, Healthcare Professionals and Patients.

Chloe Senneck, Hospital Director
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