Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I haven't had the experience yet I am having a operation on my ankle I think I am having a plate put in Just wondering how long i would be in hospital I have been in before and I thought it was fantastic hence coming back

    star rating
    Rivers Hospital - Sunday, 26 October 2025
  • When I had my hip replacement in June, there was very little contact with nursing staff, and I was left on my own most of the time. Certainly not what I expected for the money I paid to go private. Did not expect to be discharged after 1 day but was glad to go home to be looked after properly.

    star rating
    Rivers Hospital - Sunday, 26 October 2025
  • Excellent

    star rating
    Rivers Hospital - Sunday, 26 October 2025
  • This hospital is mostly private but I went as a NH patient this time. There was no discernable difference in how I was treated.

    star rating
    Rivers Hospital - Friday, 24 October 2025
  • Very easy and quick

    star rating
    Rivers Hospital - Thursday, 23 October 2025
  • I am very happy with how I was treated, everyone was very professional and went above and beyond to make me feel calm and safe. Hospital was very clean would definitely recommend this hospital to family and friends.

    star rating
    Rivers Hospital - Wednesday, 22 October 2025
  • All aspects of the hospital exceeded my expectations from reception to the bays as well as being informed and reassured.

    star rating
    Rivers Hospital - Wednesday, 22 October 2025
  • The reception staff were very thorough & helpful, the waiting area could be bigger

    star rating
    Rivers Hospital - Friday, 17 October 2025
  • The staff are friendly and helpful, the hospital is welcoming and looks well maintained.

    star rating
    Rivers Hospital - Thursday, 16 October 2025
  • Very busy but fine. Friendly staff

    star rating
    Rivers Hospital - Thursday, 16 October 2025
  • I would rate my visit 5 star. Not too long a wait and easy to book an appointment with polite staff

    star rating
    Rivers Hospital - Wednesday, 15 October 2025
  • Very efficient

    star rating
    Rivers Hospital - Wednesday, 15 October 2025
  • Very efficient with results and diagnosis within three weeks of the initial consultation.

    star rating
    Rivers Hospital - Monday, 13 October 2025
  • A busy hospital but staff remain calm and efficient.

    star rating
    Rivers Hospital - Sunday, 12 October 2025
  • My son had a procedure yesterday and I have to say how amazing they are especially candace the nurse that looked after him before and after you have a caring member of staff on your team

    star rating
    Rivers Hospital - Saturday, 11 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud