Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • 100% excellent top notch.

    star rating
    Rivers Hospital - Thursday, 13 November 2025
  • As always an excellent experience, would expect nothing better

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    Rivers Hospital - Thursday, 13 November 2025
  • Good seen on time

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    Rivers Hospital - Thursday, 13 November 2025
  • Reception and nursing staff were welcoming.

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    Rivers Hospital - Thursday, 13 November 2025
  • Everyone is just amazing and so friendly, warm and welcoming. Absolutely amazing place with amazing people.

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    Rivers Hospital - Wednesday, 12 November 2025
  • Ten out of 10

    star rating
    Rivers Hospital - Monday, 10 November 2025
  • The Cheryl experience was excellent. But there was not sufficient information about what to expect about the surgery experience. Soo was not expecting they actual process as it took place.

    star rating
    Rivers Hospital - Monday, 10 November 2025
  • Everyone made me feel comfortable. Kept me informed as to what was happening. Any questions were answer and gave me piece of mind.,

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    Rivers Hospital - Sunday, 9 November 2025
  • Both Mrs Kyriacos and the staff at The Rivers Hospital very both patient and friendly. The diet was explained to me in a concise manner with no waiting times

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    Rivers Hospital - Saturday, 8 November 2025
  • It would be so nice if al hospitals were as good as Rivers

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    Rivers Hospital - Saturday, 8 November 2025
  • Quickly signed off

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    Rivers Hospital - Friday, 7 November 2025
  • As an NHS patient, I felt the admin could be improved. I had to chase up a number of appointments.

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    Rivers Hospital - Friday, 7 November 2025
  • Me and my wife have been going to the Rivers quite regularly for the last 18 years and have seen a multitude of consultants during that time which I think speaks for itself.

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    Rivers Hospital - Thursday, 6 November 2025
  • Excellence

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    Rivers Hospital - Thursday, 6 November 2025
  • All good. Mrs Prakash and the nurses were terrific and explained what was happening, when and what to expect. Relieved that it went down well.

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    Rivers Hospital - Wednesday, 5 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud