Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I could not fault the experience and the procedure at all - all the staff were great and Ms Vijay’s efficiency to ensure patient knowledge and safety was extraordinary.

    star rating
    Rivers Hospital - Tuesday, 27 January 2026

  • Absolutely delighted with the short waiting time for surgery ( less than 6 weeks from 1st consultation) Staff were extremely good with communication and getting back to me promptly with any queries I had. Physio staff were absolutely fantastic and was my wonderful anaesthetic who put me at ease straight away.

    star rating
    Rivers Hospital - Sunday, 25 January 2026

  • Fantastic hospital and lovely staff

    star rating
    Rivers Hospital - Friday, 23 January 2026

  • Excellent

    star rating
    Rivers Hospital - Friday, 23 January 2026

  • My consultant, mr ertimi was first class and a true gent. I cannot praise him enough. All others, and I mean everybody were of the highest standard with kindness beyond the norm. I leaked blood all over my bathroom floor, this was cleaned in minutes by a delightful cleaning lady. If you have to use a hospital this is the one. It is worth needing treatment just to use this superb hospital. Edward tindale 21/01/2026

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • Excellent care and follow up.

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • I was treated with respect and professionalism from all staff

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • Speedy response, professional and clear instructions

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • Rivers is a nice hospital. The Receptionists are welcoming and professional as are the support staff. A relaxed and calm waiting area and clean and tidy.

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • Never had to stay in hospital before. I was very apprehensive. Totally put at ease by all the staff. Everyone was excellent at their job. Made my stay comfortable and could relax knowing I was in good hands.

    star rating
    Rivers Hospital - Thursday, 22 January 2026

  • I attended the imaging department last Friday. I arrived earlier for my scans, was seen too Very quickly. Really lovely staff, kind caring and understanding of the nerves I had at the time, and explained everything to me. Friendly bunch, all went smoothly. Even had tea and biscuits. They all are great at what they do. ThankYou for being so kind and caring.

    star rating
    Rivers Hospital - Wednesday, 21 January 2026

  • The Rivers hospital provided a great service. With very reasonable waiting times, The staff were generally excellent although 1 member of the physio team was very pushy and set me back a day

    star rating
    Rivers Hospital - Wednesday, 21 January 2026

  • The staff is very professional and friendly. Accommodation was excellent. Overall everything was 5 stars . Thank you.

    star rating
    Rivers Hospital - Wednesday, 21 January 2026

  • The hospital was very clean and my treatment was good, although I was concerned about being sent home less than 24 hours after a hip replacement, I was informed a week before my operation that I would be assessed as to if I needed a raised toilet seat as I had to have one when I had my other hip replacement several years ago, this assessment never took place and caused a major and painful issue at home which my wife had to resolve.

    star rating
    Rivers Hospital - Wednesday, 21 January 2026

  • I was seen on time and was taken to my consultant personally

    star rating
    Rivers Hospital - Monday, 19 January 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud