Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Very good, easy check in very comfortable

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    Rivers Hospital - Wednesday, 15 April 2026

  • Very impressed by the Rivers. The staff were all very professional, helpful and kind.

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    Rivers Hospital - Wednesday, 15 April 2026

  • Modern and clean hospital. Easy to find. Arrived 40 min before my appointment time, while I was waiting, noticed that there are more receptionists as patients. Offered tea and coffee, which was nice. All workers, especially doctor, were professional and polite.

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    Rivers Hospital - Monday, 13 April 2026

  • I visited Revers Hospital as a private patient. The staff were very friendly and welcoming. They explained all the details and procedures.

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    Rivers Hospital - Sunday, 12 April 2026

  • Brilliant hospital. Easy to park.

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    Rivers Hospital - Friday, 10 April 2026

  • Very happy with the hospital, organisation was smooth and well managed.

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    Rivers Hospital - Thursday, 9 April 2026

  • Really pleased with the whole experience. Everyone there and the people I saw and spoke to were very polite and friendly. Thank you

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    Rivers Hospital - Thursday, 9 April 2026

  • I was lucky enough to have my NHS funded partial knee replacement done at the Rivers. Everything from pre op care to the operation itself done by Mr George was first class - I couldn’t have asked for a better experience. Post op appointments all put in place before discharge with very clear instructions provided.

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    Rivers Hospital - Wednesday, 8 April 2026

  • Absolutely wonderful hospital. The staff was pleasant, friendly and kind. Clean hospital.

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    Rivers Hospital - Wednesday, 8 April 2026

  • Very busy but seen on time

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    Rivers Hospital - Wednesday, 8 April 2026

  • Always a good experience at the Rivers. Staff polite and hospital very clean . Dr George is an excellent Doctor

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    Rivers Hospital - Wednesday, 8 April 2026

  • Went to the Rivers Hospital for a pre-op assessment. I didn't wait long and had 2 wonderful nurses who put me at ease. One went through what was going to happen before the operation and things I needed to do to prepare and then the other lovely nurse did a few tests. They were both so friendly and efficient and really did their job to such a high standard. I even had an Xray and again the staff were so kind and did a great job. The hospital is very clean and everyone is very helpful and friendly.

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    Rivers Hospital - Tuesday, 7 April 2026

  • Friendly, attentive & caring 👍🏻

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    Rivers Hospital - Tuesday, 7 April 2026

  • The ‘service’ is just spot on. All the staff I met were professional and pleasant. Everyone knew their role in my operation and ensured a successful outcome. Thank you.

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    Rivers Hospital - Saturday, 4 April 2026

  • Ten out of ten

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    Rivers Hospital - Thursday, 2 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud