Patient Feedback
Hear from our patients talk about their recent experience with us
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I had hip replacement surgery last July 2025. My amazing surgeon Mr Unnikrishnan Ramkumar did a first class operation. I can't thank him enough, I am now swimming, dancing and enjoying life. The time I spent at the Rivers Hospital was tremendous, the staff treated me so well, thank you all so much 🙏 xx
Rivers Hospital - Monday, 20 April 2026
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Now waiting for surgery
Rivers Hospital - Monday, 20 April 2026
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Excellent service as always
Rivers Hospital - Monday, 20 April 2026
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Reception polite and friendly Appointment as arranged Very pleased Dr Roy gave me confidence with my diagnosis and with my on going treatment , I left his office feeling I am making progress. He couldn’t be more attentive
Rivers Hospital - Monday, 20 April 2026
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A faultless experience which gave me great confidence regarding the surgery
Rivers Hospital - Monday, 20 April 2026
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The Rivers provides a welcoming, comfortable environment with ample complimentary on‑site parking. Having visited on numerous occasions, I have had no reason to complain.
Rivers Hospital - Monday, 20 April 2026
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After having my operation cancelled at the last minute, the rebooking was very quickly sorted out, its a lovely hospital with lovely friendly staff, one should not worry, its very nicely arranged. You need to fill in a form on line for your Wellbeing, a simple process if you use a PC or phone. A letter will be received in the post with a date to have a phone call, or need to be seen at the hospital for assessment. Then a date given for your Operation, or needs to be seen to. I was very well looked after and can only praise the staff for the help and understanding of your own needs. There's lots we don't see to run a hospital so smoothly, and its sometimes the people you don't see, that also need the praise. It take a team of workers, not just individuals. How they do it I don't know, but its really well done. I've now had my operation and need to go back in under ten days to be checked over, and Items removed. In layman's words it was a Bellybutton Hernia after over working oneself. You will receive updates via text messages if you agree to them from the hospital. On the day of the operation I arrived shown a single room which was very nice, checked over, seen the Nurse, for the normal checks, the pharmacist, the Doctor, and the anaesthetist, Nurse then the operation, had to stay in over night, so better to take extra`s in case of needing to stay the night. The Nurses check on you, yes I was awake, and offered drinks and biscuits, all during the night, having had nothing to eat for 28 hours or more. Left the hospital very happy. Just wish it had been done sooner.
Rivers Hospital - Sunday, 19 April 2026
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Miss Deol is amazing!! She is patient, warm and reassuring. I feel incredibly fortunate to be able to see her if necessary.
Rivers Hospital - Sunday, 19 April 2026
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Very quick and professional
Rivers Hospital - Friday, 17 April 2026
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All the staff from reception to the staff on the ward and within the colonoscopy were friendly and helpful.
Rivers Hospital - Friday, 17 April 2026
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Lovely hospital with friendly staff
Rivers Hospital - Thursday, 16 April 2026
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Very good. Helpful stag
Rivers Hospital - Thursday, 16 April 2026
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Very good, easy check in very comfortable
Rivers Hospital - Wednesday, 15 April 2026
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Very impressed by the Rivers. The staff were all very professional, helpful and kind.
Rivers Hospital - Wednesday, 15 April 2026
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Modern and clean hospital. Easy to find. Arrived 40 min before my appointment time, while I was waiting, noticed that there are more receptionists as patients. Offered tea and coffee, which was nice. All workers, especially doctor, were professional and polite.
Rivers Hospital - Monday, 13 April 2026
