Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Clean bright and efficient. Friendly professional staff.

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    Rivers Hospital - Wednesday, 10 December 2025
  • The Rivers hospital staff have been so good to me. Mr Arif Gul specialist spinal surgeon saved me from a life of misery. I had my spine op in March 2025 . Went in crying most nights in pain could barely walk gave up work. 9 months later im walking in no pain at all. I do look after my back with excersise and i see a physio to help me progress with good mobility. Thank you Mr Gul Your a gift from God

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    Rivers Hospital - Wednesday, 10 December 2025
  • The staff were very helpful and efficient.

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    Rivers Hospital - Tuesday, 9 December 2025
  • My recent visit was to see Dr Jagathesan. The appointment was arranged quickly which was very helpful. The staff were, as always, very professional and welcoming, all of my information was available to the reception team when I registered. I was seen on time and my appointment was very efficiently managed from start to finish.

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    Rivers Hospital - Tuesday, 9 December 2025
  • Went here today for my dexa scan, as always the hospital is immaculate. The gentleman who carried out the scan was lovely, explained what it involved. I have been here previously for carpel tunnel surgery. My appointment today was at 9.30, got called in at 9.40 as there was another lady having a dexa scan. Cannot praise the staff enough

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    Rivers Hospital - Monday, 8 December 2025
  • As always, I am very happy with my experience and treatment at the Rivers Hospital, over the last 25 years for myself and my family.

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    Rivers Hospital - Monday, 8 December 2025
  • Nurses were friendly, good humoured and efficient; putting me at ease. My follow up calls to the ward gave me helpful responses.

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    Rivers Hospital - Monday, 8 December 2025
  • Dr Jagathesan fully explained my recent test results and explained the way forward. Very satisfactory.

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    Rivers Hospital - Monday, 8 December 2025
  • Would highly recommend. Have used several times now including for my children. Service is always excellent.

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    Rivers Hospital - Monday, 8 December 2025
  • My visits to The Rivers have always been very good with helpful pleasant staff and ample free parking.

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    Rivers Hospital - Sunday, 7 December 2025
  • Rivers Hospital is always a calm and friendly place to visit. Staff are welcoming and professional. It's clean, stays open late, appointments are easy to get in short timescales, plenty of parking which is free.

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    Rivers Hospital - Sunday, 7 December 2025
  • Very pleasant facility & the staff were very prompt

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    Rivers Hospital - Sunday, 7 December 2025
  • Very pleasant surroundings, efficient and friendly staff. Easy parking which is a bonus when you have an appointment time.

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    Rivers Hospital - Sunday, 7 December 2025
  • They do their best and that's what you pay for.

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    Rivers Hospital - Saturday, 6 December 2025
  • See earlier comments I am very happy with the way I am being treated and the action that Dr Jagathesan is taking to deal with my problems.

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    Rivers Hospital - Saturday, 6 December 2025

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