Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Very well run and organised hospital with super-caring staff who were always on hand for support. A very professional organisation from start to finish.

Rivers Hospital - Saturday, 25 April 2026
I was seen very close to my appointment time. All the staff and Dr Rankumar are friendly and helpful. I cannot praise The Rivers enough for my treatment from the initial consultation to this hopefully last appointment.

Rivers Hospital - Friday, 24 April 2026
Put at ease on arrival. Considering the type of investigation it was the best it could be.

Rivers Hospital - Friday, 24 April 2026
I would highly recommend Mr Ramkumar as a surgeon and the Rivers Hospital

Rivers Hospital - Friday, 24 April 2026
I was booked in for an MRI and unfortunately my necklace tangled when I tried to remove it. The lovely receptionist told me not to panic and that one of the nurses would help me. I wanted to say a heartfelt thank you to both Terina and Munya in the imaging department who went above and beyond to help me to remove my necklace. Terina especially made it her mission to ensure that we could remove my necklace and have my scan. Without both their help I would have a broken necklace so I wanted to thank them so much for their kind help even though I’m pretty sure it made them leave work late that day.

Rivers Hospital - Thursday, 23 April 2026
Check in was carried out in a professional and friendly manner and I was given clear instructions where to go

Rivers Hospital - Thursday, 23 April 2026
I had a follow up appointment on the 22nd April, very happy with the wait time and the appointment. Showed me images before and after surgery, full explanation very happy with the results and furture care if needed thank you

Rivers Hospital - Wednesday, 22 April 2026
I would highly recommend Rivers Hospital - I’ve been there dozens of times over the last few months and have had nothing but positive experiences, the staff are always so lovely.

Rivers Hospital - Wednesday, 22 April 2026
Very supportive staff in out patients, very kind

Rivers Hospital - Wednesday, 22 April 2026
Every member of staff I encountered were helpful, courteous and professional.

Rivers Hospital - Wednesday, 22 April 2026
Excellent opportunity to have a diagnosis with modern equipment and a medical professional.

Rivers Hospital - Tuesday, 21 April 2026
Everybody at the was very friendly and made me feel at ease

Rivers Hospital - Tuesday, 21 April 2026
I have attended the Rivers Hospital on many occasions over the past 10 years, and each time I have found the overall experience to be excellent. From the booking of appointments, all the way through to procedures, the staff at the Rivers have been excellent, and I would definitely recommend their services to anyone.

Rivers Hospital - Tuesday, 21 April 2026
Very good, highly recommend.

Rivers Hospital - Tuesday, 21 April 2026
Really nice place, clean and well laid out. Staff In every department i visited were friendly and helpful. Can’t recommend enough.

Rivers Hospital - Tuesday, 21 April 2026

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Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Very well run and organised hospital with super-caring staff who were always on hand for support. A very professional organisation from start to finish.

I was seen very close to my appointment time. All the staff and Dr Rankumar are friendly and helpful. I cannot praise The Rivers enough for my treatment from the initial consultation to this hopefully last appointment.

Put at ease on arrival. Considering the type of investigation it was the best it could be.

I would highly recommend Mr Ramkumar as a surgeon and the Rivers Hospital

Check in was carried out in a professional and friendly manner and I was given clear instructions where to go

I had a follow up appointment on the 22nd April, very happy with the wait time and the appointment. Showed me images before and after surgery, full explanation very happy with the results and furture care if needed thank you

I would highly recommend Rivers Hospital - I’ve been there dozens of times over the last few months and have had nothing but positive experiences, the staff are always so lovely.

Very supportive staff in out patients, very kind

Every member of staff I encountered were helpful, courteous and professional.

Excellent opportunity to have a diagnosis with modern equipment and a medical professional.

Everybody at the was very friendly and made me feel at ease

Very good, highly recommend.

Really nice place, clean and well laid out. Staff In every department i visited were friendly and helpful. Can’t recommend enough.

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