Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The reception staff were very thorough & helpful, the waiting area could be bigger

    star rating
    Rivers Hospital - Friday, 17 October 2025
  • The staff are friendly and helpful, the hospital is welcoming and looks well maintained.

    star rating
    Rivers Hospital - Thursday, 16 October 2025
  • Very busy but fine. Friendly staff

    star rating
    Rivers Hospital - Thursday, 16 October 2025
  • I would rate my visit 5 star. Not too long a wait and easy to book an appointment with polite staff

    star rating
    Rivers Hospital - Wednesday, 15 October 2025
  • Very efficient

    star rating
    Rivers Hospital - Wednesday, 15 October 2025
  • Very efficient with results and diagnosis within three weeks of the initial consultation.

    star rating
    Rivers Hospital - Monday, 13 October 2025
  • A busy hospital but staff remain calm and efficient.

    star rating
    Rivers Hospital - Sunday, 12 October 2025
  • My son had a procedure yesterday and I have to say how amazing they are especially candace the nurse that looked after him before and after you have a caring member of staff on your team

    star rating
    Rivers Hospital - Saturday, 11 October 2025
  • Chemotherapy followed by appointment with Oncologist.

    star rating
    Rivers Hospital - Friday, 10 October 2025
  • I was extremely well cared for by all staff, thank you all.

    star rating
    Rivers Hospital - Friday, 10 October 2025
  • A very easy and useful visit

    star rating
    Rivers Hospital - Thursday, 9 October 2025
  • Prepare to wait a long time

    star rating
    Rivers Hospital - Thursday, 9 October 2025
  • On my last appointment I saw Dr Konstantis at St Margaret’s Hospital in Epping

    star rating
    Rivers Hospital - Wednesday, 8 October 2025
  • They provided a good service as always.

    star rating
    Rivers Hospital - Friday, 3 October 2025
  • Comfortable, clean, quiet environment. I felt respected, safe and well looked after throughout. A much better experience than other hospitals I’ve been to. Waiting list for NHS are quite long but the booking staff were fantastic at getting me booked in, which I really appreciated. Recommended.

    star rating
    Rivers Hospital - Thursday, 2 October 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud