Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I was booked in for an MRI and unfortunately my necklace tangled when I tried to remove it. The lovely receptionist told me not to panic and that one of the nurses would help me. I wanted to say a heartfelt thank you to both Terina and Munya in the imaging department who went above and beyond to help me to remove my necklace. Terina especially made it her mission to ensure that we could remove my necklace and have my scan. Without both their help I would have a broken necklace so I wanted to thank them so much for their kind help even though I’m pretty sure it made them leave work late that day.

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    Rivers Hospital - Thursday, 23 April 2026
  • I had a follow up appointment on the 22nd April, very happy with the wait time and the appointment. Showed me images before and after surgery, full explanation very happy with the results and furture care if needed thank you

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    Rivers Hospital - Wednesday, 22 April 2026
  • I would highly recommend Rivers Hospital - I’ve been there dozens of times over the last few months and have had nothing but positive experiences, the staff are always so lovely.

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    Rivers Hospital - Wednesday, 22 April 2026
  • Very supportive staff in out patients, very kind

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    Rivers Hospital - Wednesday, 22 April 2026
  • Every member of staff I encountered were helpful, courteous and professional.

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    Rivers Hospital - Wednesday, 22 April 2026
  • Excellent opportunity to have a diagnosis with modern equipment and a medical professional.

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    Rivers Hospital - Tuesday, 21 April 2026
  • Everybody at the was very friendly and made me feel at ease

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    Rivers Hospital - Tuesday, 21 April 2026
  • I have attended the Rivers Hospital on many occasions over the past 10 years, and each time I have found the overall experience to be excellent. From the booking of appointments, all the way through to procedures, the staff at the Rivers have been excellent, and I would definitely recommend their services to anyone.

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    Rivers Hospital - Tuesday, 21 April 2026
  • Very good, highly recommend.

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    Rivers Hospital - Tuesday, 21 April 2026
  • Really nice place, clean and well laid out. Staff In every department i visited were friendly and helpful. Can’t recommend enough.

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    Rivers Hospital - Tuesday, 21 April 2026
  • Really friendly staff, clean facilities and a good experience

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    Rivers Hospital - Tuesday, 21 April 2026
  • Staff at Rivers hospital are very friendly and professional. Especially under the care of the Breast cancer nurse Joanne Hill, she is very professional and kind to explain everything to me very clearly. Other medical staff I have met under radiology are all very kind, friendly and efficient.

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    Rivers Hospital - Tuesday, 21 April 2026
  • I had hip replacement surgery last July 2025. My amazing surgeon Mr Unnikrishnan Ramkumar did a first class operation. I can't thank him enough, I am now swimming, dancing and enjoying life. The time I spent at the Rivers Hospital was tremendous, the staff treated me so well, thank you all so much 🙏 xx

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    Rivers Hospital - Monday, 20 April 2026
  • Now waiting for surgery

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    Rivers Hospital - Monday, 20 April 2026
  • Excellent service as always

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    Rivers Hospital - Monday, 20 April 2026

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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