Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • My hip replacement was my very first surgery at the age of 62 so I was very nervous and apprehensive about the operation. All of the staff from the surgeon,anaesthetist,nursing staff to the canteen staff were always polite and helpful. Someone would always respond to the buzzer If I needed anything. The physio team were very supportive and encouraging

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    Rivers Hospital - Monday, 13 July 2026
  • Excellent service, from outpatients and X-ray team.

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    Rivers Hospital - Monday, 13 July 2026
  • I liked Rivers hospital -it was very easy for me to get to it was very clean and all the staff were very friendly

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    Rivers Hospital - Friday, 10 July 2026
  • Rivers hospital staff were all very friendly to me. Thanks very much.

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    Rivers Hospital - Thursday, 9 July 2026
  • Efficient

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    Rivers Hospital - Thursday, 9 July 2026
  • Perfect from start to finish! Thank you

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    Rivers Hospital - Thursday, 9 July 2026
  • All the staff from reception to consultant were very professional.

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    Rivers Hospital - Thursday, 9 July 2026
  • Greeted by a lovely receptionist who took time to ensure all contact details were correct and going forward that things would go to the right person. A really great and reassuring start to the appointment and welcome to Rivers Hospital - thank you

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    Rivers Hospital - Thursday, 9 July 2026
  • The hospital and staff were amazing. I felt looked after and people listened to my concerns and made sure I was completely comfortable to be discharged

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    Rivers Hospital - Thursday, 9 July 2026
  • I would always recommend Rivers Hospital as each time I have had treatment there I have been treated with respect and compassion.

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    Rivers Hospital - Wednesday, 8 July 2026
  • Much improved…. as last time I used the hospital for a separate problem wait times were long and appointments were running behind due to the hospital now also treating a high volume of NHS patients. The overall condition of the hospital had also declined. However, all of these issues appear to have been rectified.

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    Rivers Hospital - Wednesday, 8 July 2026
  • As per my last comment

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    Rivers Hospital - Wednesday, 8 July 2026
  • The rivers could not have provided a better service of care and support for issue

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    Rivers Hospital - Wednesday, 8 July 2026
  • Overall I rate this hospital highly. Good availability of appointments. Staff are very helpful.

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    Rivers Hospital - Wednesday, 8 July 2026
  • A follow up appointment today to talk through the results from the lab (all good) and examine the surgery scars.

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    Rivers Hospital - Tuesday, 7 July 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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