Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Excellent service and excellent staff. I had an appointment with a specialist surgeon booked for 9.30am. I had my meeting and then an X-ray followed by another consultation. I left the building at 10.30am. I am a working person and my time is very limited. This service was simply excellent.

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    Rivers Hospital

    Monday, 21 October 2024
  • I had a knee replacement done with Mr Mahaluxmivala. He and his wonderful team of nursing staff were simply excellent. Mr Mahaluxmivala was so kind & explaining everything to me in simple turns & made sure I completely understood what was a head. The anethatist was fantastic as was the theatre nurse who was with me when the anaesthetic was given, they both made me at ease and was extremely kind and understanding throughout the procedure. The room was spotlessly clean, the nurses were on call all the time with near to no waiting after the buzzer was pressed. It made such a difference to me to be able to have a cuppa and bisket, whenever I needed it. I can highly recommend rivers hospital and its staff, right from pre-admission to 6 weeks check up post opp. I will definitely use this surgeon & rivers hospital for my other knee! Thank you so much to you all.

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    Rivers Hospital Thursday, 17 October 2024
  • First class experience as always

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    Rivers Hospital

    Monday, 14 October 2024
  • Fantastic

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    Rivers Hospital

    Wednesday, 9 October 2024
  • Much better than the last time

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    Rivers Hospital

    Wednesday, 9 October 2024
  • Lovely calm atmosphere. Friendly staff.

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    Rivers Hospital

    Wednesday, 9 October 2024
  • Excellent staff

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    Rivers Hospital

    Wednesday, 9 October 2024
  • Superb service

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    Rivers Hospital

    Wednesday, 9 October 2024
  • Excellent hospital

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    Rivers Hospital

    Monday, 7 October 2024
  • Small and friendly hospital. Staff were helpful.

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    Rivers Hospital

    Wednesday, 2 October 2024
  • I have visited the Rivers a few times now, as a patient and accompanying a patient, everyone is always very helpful and friendly, making a hospital appointment a good experience.

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    Rivers Hospital

    Wednesday, 2 October 2024
  • Welcoming hospital very clean and tidy well equipped rooms. Felt very comfortable

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    Rivers Hospital

    Friday, 27 September 2024
  • Everyone was very caring and helpful

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    Rivers Hospital

    Wednesday, 25 September 2024
  • Everything was fine. I would be happy to have any procedure at the Rivers. The wait time is because I had to cancel the surgery on my first appointment because I had shingles. When I rang to say I was better and to put me back on the list, they forgot.

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    Rivers Hospital

    Wednesday, 25 September 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback