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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • They provided a good service as always.

    star rating
    Rivers Hospital - Friday, 3 October 2025

  • Comfortable, clean, quiet environment. I felt respected, safe and well looked after throughout. A much better experience than other hospitals I’ve been to. Waiting list for NHS are quite long but the booking staff were fantastic at getting me booked in, which I really appreciated. Recommended.

    star rating
    Rivers Hospital - Thursday, 2 October 2025

  • The Rivers Hospital, staff, facilities and overall experience was flawless. Would highly recommend using this facility wherever possible.

    star rating
    Rivers Hospital - Wednesday, 1 October 2025

  • Attended Rivers hospital as day patient for bunionectomy yesterday. Dr Watson and wrap around team provided excellent and professional support throughout. Special thanks to my nurse Ash, who kept me informed and looked after my needs despite slight delay to surgery.

    star rating
    Rivers Hospital - Wednesday, 1 October 2025

  • Overall very pleased with the experience

    star rating
    Rivers Hospital - Wednesday, 1 October 2025

  • Very good , staff helpful . Efficient .

    star rating
    Rivers Hospital - Tuesday, 30 September 2025

  • Facilities were clean and staff were very helpful

    star rating
    Rivers Hospital - Sunday, 28 September 2025

  • Excellent stay at the Rivers Hospital. Everyone and I mean everyone was great. The nursing staff are fantastic and nothing is a problem should you need anything. I stayed on Orchard Ward for a night after surgery and staff were amazing. I had Daisy, Sarah, Zoe and Ellie look after me. Mr Refson, who did my surgery is brilliant. Such a kind and caring person. The anaesthetist Dev was funny and great too, such a character. Again thank you to everyone who looked after me.

    star rating
    Rivers Hospital - Thursday, 25 September 2025

  • This service is excellent there are no improvements i could suggest, the experience from beginning to end was first class. I really hope this service continues and is available to more patients that can benefit from this procedure. Five stars all the way.

    star rating
    Rivers Hospital - Friday, 19 September 2025

  • Everything went well.

    star rating
    Rivers Hospital - Friday, 19 September 2025

  • Nursing staff etc were brilliant.

    star rating
    Rivers Hospital - Friday, 19 September 2025

  • I found Dr Alan Watson to be extremely reassuring and he made sure I was comfortable throughout the procedure. The care and support I received from Dr Watson and all the staff was excellent, and I am very grateful for their professionalism and kindness.

    star rating
    Rivers Hospital - Thursday, 18 September 2025

  • The Rivers is always immaculately clean and all the staff are very approachable.

    star rating
    Rivers Hospital - Wednesday, 17 September 2025

  • Checkup and X-ray

    star rating
    Rivers Hospital - Wednesday, 17 September 2025

  • I had my second cataract procedure. The staff were kind and professional

    star rating
    Rivers Hospital - Wednesday, 17 September 2025

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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