Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Rivers Hospital seams to take on to many NHS which effects the overall services they should be providing as a private hospital.

    star rating

    Rivers Hospital

    Tuesday, 25 March 2025
  • Super experience, very quick efficient and professional

    star rating

    Rivers Hospital

    Tuesday, 25 March 2025
  • All went smoothly

    star rating

    Rivers Hospital

    Monday, 24 March 2025
  • I went in for a day surgery, was greeted by HCA lovely Sharna who made me feel so at ease she showed me to my lovely room felt like a 5 star hotel, all the staff were so kind to me , Tammy was so kind and made me feel at ease as I was in pain after surgery she really looked after me and Sumitra also ,Betty my night nurse and the nurse who held my hand when I was put to sleep ( sorry didn’t catch her name ) they kept me in over night due to pain and didn’t leave my side. Such a lovely atmosphere all staff very caring even the catering staff, I highly recommend the rivers hospital 5 star service , I never felt rushed to go I felt so welcomed a massive thank you to all the staff love Leanne xx

    star rating

    Rivers Hospital

    Saturday, 22 March 2025
  • Excellent service

    star rating

    Rivers Hospital

    Saturday, 22 March 2025
  • have just returned home from Rivers following knee replacement surgery yesterday. From the minute I arrived at the hospital until discharge today all of the staff that looked after me were exceptionally professional and courteous .Staff did everything possible to ensure that my surgery and post operative care and support made me feel comfortable at all times. Thank you

    star rating

    Rivers Hospital

    Saturday, 22 March 2025
  • Verygood and efficient

    star rating

    Rivers Hospital

    Wednesday, 19 March 2025
  • It was quick and efficient

    star rating

    Rivers Hospital

    Wednesday, 19 March 2025
  • Always Well looked after ❤️

    star rating

    Rivers Hospital

    Tuesday, 18 March 2025
  • My experience was very good.

    star rating

    Rivers Hospital

    Monday, 17 March 2025
  • Nice clean hospital, reception was a little slow mostly as they ask you to fill in and check the forms and data there and then even if you’ve already done it recently (mine is checked the day before). Otherwise good hospital

    star rating

    Rivers Hospital

    Monday, 17 March 2025
  • I had a good experience, starting from the booking process when I phoned in (Jackie), through the paperwork, to the consultation, and ultimately the minor operation procedure with Mr. Das-Bhaumik (a top surgeon and person). While the interior could use some sprucing up, I was very satisfied with the operation room itself. Also, I would like to make a special mention of Toni the nurse, who was really on the ball. Thanks again.

    star rating

    Rivers Hospital

    Sunday, 16 March 2025
  • The staff at the Rivers hospital are amazing, nothing is ever too much trouble for them. I was referred there from the NHS but my treatment was no different to paying customers. Everything just seems to be more efficient there compared to my local NHS hospital

    star rating

    Rivers Hospital

    Sunday, 16 March 2025
  • I can't fault anything . The hospital is so clean. Parking Is easy. Staff are friendly.

    star rating

    Rivers Hospital

    Friday, 14 March 2025
  • Everyone I came into contact with was very friendly and helped me feel at ease. It seemed a very well run operation by all involved.

    star rating

    Rivers Hospital

    Friday, 14 March 2025

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