Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Overall very impressed.

    star rating
    Rivers Hospital - Sunday, 4 October 2026
  • It was a phone consultation.

    star rating
    Rivers Hospital - Saturday, 3 October 2026
  • I was worried before having the cataract op as I have a terror in my head ,but everything was fine and one small bit of pain.

    star rating
    Rivers Hospital - Saturday, 3 October 2026
  • Lovely hospital, extremely clean and a pleasure to visit. More importantly is the staff. They are amazing, friendly and caring. I had the best experience at this hospital. Very happy

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • The staff were amazing. They made me feel safe which is something I have never experienced at Harlow hospital. They explained everything to me & made me feel very comfortable

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • Be prepared for delays for your appointment as Clinic days are very busy and you can be sent off for mammogram etc. which can obviously make your visit longer.

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • Greeted on time by the Doctor and the appointment was conducted in a very professional manner

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • Excellent service seen on time

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • Very professional and friendly

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • Parking no problem and appointment was exactly on time. All the staff were very professional and understanding.

    star rating
    Rivers Hospital - Friday, 2 October 2026
  • It was very good

    star rating
    Rivers Hospital - Thursday, 1 October 2026
  • On arrival everyone that came into my room was very friendly,kept me well informed about what was going to happen next, when I pressed the call button someone came pretty much straight away it really was a fantastic service

    star rating
    Rivers Hospital - Thursday, 1 October 2026
  • Excellent facilities and superb staff. Really felt like I was being looked after and everyone cared.

    star rating
    Rivers Hospital - Wednesday, 30 September 2026
  • Good experience

    star rating
    Rivers Hospital - Wednesday, 30 September 2026
  • I had a Prostate Abelation Procedure Yesterday the 28th September 2026. I was under the care of Mr Samaan and his wonderful team of Doctors, Anaesthetists, Nurses and Healthcare Assistants. They all, each one treated me so well, made me a very anxious, pain averse patient, feel cared for, from my first meeting with Mr Samaan, through the pre opp tests, the meeting with the Consultant Anaesthetist (Mr Sabarn (I think) through to the admission. I can highly recommend Rivers Hospital and especially Mr Samaan.

    star rating
    Rivers Hospital - Tuesday, 29 September 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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