Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I have seen Dr Burden twice and he really helped me.He was very kind and caring and he really listened.

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    Glendon Wood Hospital - Wednesday, 18 March 2026
  • What a wonderful hospital facility the new Glendon Wood is. A great example of the Ramsey Health Care group. I was extremely anxious about my appointment for an Endoscopy but I need not have been. From reception to nursing staff all were kind and reassuring and made me feel comfortable and relaxed. Dr Kadri talked me through the whole experience prior to the procedure and calmed my anxiety. In fact I can only remember being prepped and un-prepped. Not the actual procedure! Well done to all of you.

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    Glendon Wood Hospital - Monday, 9 March 2026
  • The staff are all very polite and friendly, all of my appointments have been on time if not earlier. The consultants take time to explain what happens next. 10/10

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    Glendon Wood Hospital - Thursday, 5 March 2026
  • Thank you, Mr Settas and your team, for all the kindness, care and attention you gave me during my recent cataract operation. Your expertise and professionalism shone through in all departments. I could not rate your team and your facilities highly enough.

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    Glendon Wood Hospital - Monday, 23 February 2026
  • Had absolutely amazing visit, very kind and carefull with respect to you, made me feel comfortable and ease,that made me suprised and really taken care of. Wonderfull experience, people there are very proffesional and kind.

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    Glendon Wood Hospital - Monday, 9 February 2026
  • Had absolutely amazing visit, ladies at MRI very kind and carefull with respect to you, made me feel comfortable and ease. The main point i want to mention is receptionist Pauline, she was absolutely brilliant, when i came to book my self for follow up, she noticed that i was in wait for next appoitment for my surgery, she took time to call another clinic and to check what's going on and what will happen with it, that made me suprised and really taken care of. Wonderfull experience, people there are very proffesional and kind Really recomend them

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    Glendon Wood Hospital - Friday, 30 January 2026
  • Excellent staff. I was an extremely nervous patient on the day but they were so kind and informative. Not once did I feel pressured into anything, it was all at my pace. Thank you for the excellent treatment.

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    Glendon Wood Hospital - Wednesday, 7 January 2026
  • Great experience from start to finish. Lovely clean hospital, welcoming and kind, caring staff at ALL levels. I did not know what to expect but I was reassured and given all of the information regarding my procedure and what to expect and what care I would receive. This reassured and calmed me and I felt relaxed throughout my procedure which went really well. Explanations were provided throughout the procedure and a verbal and written report was provided afterwards. My recovery was excellent with a nice cuppa and some cheese and biscuits. I was given time that suited me to leave and was treated with respect and dignity. Thank you so much.

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    Glendon Wood Hospital - Tuesday, 23 December 2025
  • Excellent experience from start to finish. The hospital was clean, calm, and well organised, which immediately put me at ease. The staff were professional, kind, and very attentive, taking time to explain everything clearly and answer questions. I felt well cared for throughout my visit and genuinely supported. A great example of high-quality healthcare and patient-focused service.

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    Glendon Wood Hospital - Saturday, 20 December 2025
  • I would like to express my sincere thanks to the team at Glendon Wood Hospital for the professionalism and care shown during my gastroscopy. The procedure was explained clearly and reassuringly, the staff were calm and attentive throughout, and the overall organisation and facilities were extremely impressive. The experience was handled with efficiency, dignity, and genuine care, which made what could have been an anxious procedure feel straightforward and well managed.

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    Glendon Wood Hospital - Thursday, 18 December 2025
  • Yesterday I had cataract removal 6/11/ 25 by Dr Settas and everything was done with the upmost care. I cannot praise every one enough from the receptionist, nurse,s Dr Settas and all his medical team involved in this.

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    Glendon Wood Hospital - Friday, 7 November 2025
  • I felt comfortable from the initial consultation right through to the eventual operation and my discharge. Great service all round.

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    Glendon Wood Hospital - Tuesday, 14 October 2025
  • I attended Glendon wood hospital yesterday for my 2nd cataract procedure with Mr Settas. He is a very approachable man who is passionate about his work and his team are ultra professional too and everything is done to the highest of standards from checking in at reception to the nursing staff who look after you throughout your stay. Always felt relaxed and safe in their care at Glendon wood an amazing hospital. Thank you for looking after me.

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    Glendon Wood Hospital - Friday, 3 October 2025
  • I was a patient yesterday at Glendon Wood Hospital, the consultant and the staff were amazing. I had my cataract done. Mrs W Salisbury

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    Glendon Wood Hospital - Thursday, 25 September 2025
  • Brilliant hospital, brilliant nurses and consultants. Feel well looked after and relaxed.

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    Glendon Wood Hospital - Friday, 8 August 2025

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