Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Hospital is not private anymore we pay to be seen yet can’t park as it’s full so many nhs such a shame as use to be great

    star rating

    Springfield Hospital

    Thursday, 24 April 2025
  • My Springfield experience with staff and facilities was as always fantastic but I had to wait for doctor to turn up 30 mins late

    star rating

    Springfield Hospital

    Wednesday, 23 April 2025
  • Every thing I expected it to be

    star rating

    Springfield Hospital

    Wednesday, 23 April 2025
  • Brilliant service by all who were involved and I thank all of them.

    star rating

    Springfield Hospital

    Wednesday, 23 April 2025
  • Excellent

    star rating

    Springfield Hospital

    Tuesday, 22 April 2025
  • Parking was a nightmare, staff were really friendly, the internal system was down which was causing visible issues. I didn't have to wait too long and was in and out of the hospital within 2 hours.

    star rating

    Springfield Hospital

    Tuesday, 22 April 2025
  • All staff are exceptional bar none.

    star rating

    Springfield Hospital

    Monday, 21 April 2025
  • Always very happy with the staff at Springfield’s.

    star rating

    Springfield Hospital

    Thursday, 17 April 2025
  • Very clean hospital and helpful staff. My only negative comment on my experience is that it wasn’t made clear to me on what is covered on my Bupa insurance and what I need to pay for. I find I need to pay for some materials and physio that I wasn’t expecting to have to fund.

    star rating

    Springfield Hospital

    Wednesday, 16 April 2025
  • Staff were very friendly

    star rating

    Springfield Hospital

    Sunday, 13 April 2025
  • Friendly professional staff. Very efficient.

    star rating

    Springfield Hospital

    Wednesday, 9 April 2025
  • Very clean

    star rating

    Springfield Hospital

    Wednesday, 9 April 2025
  • Good to very good

    star rating

    Springfield Hospital

    Monday, 7 April 2025
  • Wonderful and made so easy with fulll confidence in my surgery.

    star rating

    Springfield Hospital

    Monday, 7 April 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are medically justified, and we do not offer treatments that are purely aesthetic / to change your appearance.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud