Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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I would like to thank all the staff at Springfield Hospital for the excellent care I received. My sincere thanks go especially to Adam, my surgeon, who was respectful, informative, approachable, and made me feel calm and relaxed throughout my treatment. Although all the staff are extremely busy caring for many patients, there was one HCA who made me feel truly special. She was informative, attentive, seemed to know what I needed before I did, and took the time to check on me regularly. Suzanne, you are a credit to Springfield Hospital. Your kindness, professionalism, and dedication made a real difference to my experience. We need more Suzannes in this world. Thank you once again to everyone involved in my care.
Springfield Hospital - Tuesday, 23 June 2026 -
I had an MRI scan at Springfield Hospital and was extremely pleased with the friendly and professional service that I received. The hospital is immaculate with a very relaxing atmosphere that induces calm and relaxation. I highly recommend Springfield Hospital and anyone waiting to go there for the first time be assured that you will receive the utmost care and support.
Springfield Hospital - Monday, 22 June 2026 -
Visited the hospital for an appointment in the Rheumatology department.
Springfield Hospital - Monday, 22 June 2026 -
All good. No complaints
Springfield Hospital - Monday, 22 June 2026 -
Efficient and friendly operating and nursing staff. Clean and comfortable facilities.
Springfield Hospital - Friday, 19 June 2026 -
Everything was explained clearly and calmly and a step by step guide given
Springfield Hospital - Thursday, 18 June 2026 -
I experienced a comfortable environment in the Breast Unit at Springfield Hospital. Also, the nurses were very patient and helpful.
Springfield Hospital - Wednesday, 17 June 2026 -
Current 61 year old male NHS Consultant Surgeon and former Private Practitioner here of very many years. Overall an excellent experience, all but flawless. Exceptionally caring empathic behaviour is of key importance to me and the entire staff exhibited such which usually reflects to a good degree the leadership culture. I was in 3 days and had a urological operation. It is my second procedure here. Parking is a problem which I imagine is being partly addressed as their land is limited.
Springfield Hospital - Tuesday, 16 June 2026 -
Can’t fault the practice and information given. Referring me to several areas to assist.
Springfield Hospital - Monday, 15 June 2026 -
Really impressed with hospital. Clean, fresh, polite staff in all areas.
Springfield Hospital - Monday, 15 June 2026 -
Excellent service from all at Springfield Hospital. Made to feel calm and relaxed by friendly staff
Springfield Hospital - Saturday, 13 June 2026 -
Lovely hospital, clean tidy & very professional.
Springfield Hospital - Saturday, 13 June 2026 -
A little surprised to have to pay£1.50 for a machine coffee and only have decaf available
Springfield Hospital - Saturday, 13 June 2026 -
Everyone was super helpful, even when I needed support after my operation they were amazing over the phone with advice!
Springfield Hospital - Thursday, 11 June 2026
