Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I came in for a procedure today and was looked after by Raymond and Sue on the ward who were exceptional - from the moment I arrived they took care of me attended to my every need and made me feel comfortable and assured. My anesthetist and surgeon were also exceptional.

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    Springfield Hospital - Tuesday, 3 March 2026
  • Nice staff and made my whole experience run smoothly.

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    Springfield Hospital - Monday, 2 March 2026
  • The hospital in general was very clean and tidy. The staff were friendly and helpful throughout the different sections of the hospital too.

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    Springfield Hospital - Monday, 2 March 2026
  • Could not fault my recen visit

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    Springfield Hospital - Monday, 2 March 2026
  • The kids waiting area was nice

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    Springfield Hospital - Saturday, 28 February 2026
  • Friendly clean Hospital and environment

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    Springfield Hospital - Saturday, 28 February 2026
  • From start to finish the registration, the pre-op and the operation and after-care from both the Phoenix Hospital and Ramsey health in Springfield were impeccable.

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    Springfield Hospital - Friday, 27 February 2026
  • Good care, information and treatment at all stages. Kind and professional staff. A smooth process

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    Springfield Hospital - Friday, 27 February 2026
  • Very professional and friwndly

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    Springfield Hospital - Thursday, 26 February 2026
  • What a first class service, it's not just the facilities but very much the staff. You can tell it's not just training, it's a culture that must come from the top and feeds through to every member.. If only other service organisations could be run like Springfield.

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    Springfield Hospital - Wednesday, 25 February 2026
  • Quick and concise

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    Springfield Hospital - Wednesday, 25 February 2026
  • I would absolutely recommend this hospital. I visited for a minor op and the service was excellent from reception, the surgeon to the nurses. The hospital is clean, tidy and run to a very high standard. Everyone was professional and I am happy with the outcome.

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    Springfield Hospital - Wednesday, 25 February 2026
  • Great service all round

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    Springfield Hospital - Wednesday, 25 February 2026
  • Clean Efficient Reassuring What more does a parent need

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    Springfield Hospital - Wednesday, 25 February 2026
  • Reception staff grumpy! Otherwise the staff were absolutely fantastic.

    star rating
    Springfield Hospital - Wednesday, 25 February 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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