Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Kathryn Blackmore, Sister on the ward for my Surgeon Mak Tare....feels as though I'm leaving a long time friend, and hottest drain remover in the district!!

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    Springfield Hospital

    Saturday, 28 June 2025
  • Dr Datta was well prepared for our appointment and was immediately able to suggest changes to medication which will certainly help alleviate the condition. Literally after 2/3 hours once the prescription was collected my son felt a massive relief in his congested nose and throat. Fingers crossed our progress continues. Many thanks

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    Springfield Hospital

    Saturday, 28 June 2025
  • The hospital is a pleasant environment and staff are helpful and accommodating.

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    Springfield Hospital

    Saturday, 28 June 2025
  • Always had a positive experience here; in today for 2 appointments and they got me in early for the second. Outpatient staff and doctors were great, and made me feel really at ease.

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    Springfield Hospital

    Wednesday, 25 June 2025
  • Friendly and clean

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    Springfield Hospital

    Wednesday, 25 June 2025
  • Totally 5* absolutely brilliant experience

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    Springfield Hospital

    Tuesday, 24 June 2025
  • Great. The hospital and staff are lovely, professional and deeply kind.

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    Springfield Hospital

    Monday, 23 June 2025
  • I have just returned home from my second stay, in Springfield Hospital, as an NHS patient. The purpose, this time, was to have a total replacement of my left hip, under the care of my preferred Orthopaedic Consultant, Mr Martin. I cannot praise the staff highly enough. I received first class care from everyone I encountered. I'm terrible with names but in no particular order, Mr Martin, his surgical team, Anaesthetist, every Doctor, nurse, health care assistant, Physio staff, catering staff, porters, nothing was too much trouble. Mr Martin is an amazing surgeon, he has already replaced both my knees and now my left hip; he will replace my right hip, in due course. I spent two nights in Springfield, the rooms are comfortable and clean, to be honest I've stayed in far worse hotels; the quality of the decor was amazing. The food was superb and I think had improved, somewhat, since my last visit in 2019. It's a scary thing, being so immobile in hospital, when you are used to being independent but I had no choice, I could not move from my bed, unsupervised but I really was so well looked after, I was comfortable and completely at ease. I'll leave it there but my thanks goes out to each and every one of you, who cared for me; from an incredibly grateful lady in room 32.

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    Springfield Hospital Sunday, 22 June 2025
  • Extremely happy with overall experience.

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    Springfield Hospital

    Friday, 20 June 2025
  • I did notice the waiting room seemed cleaner and more well cared for than other facilities I have been in. The staff all seemed to care about the patients.

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    Springfield Hospital

    Monday, 16 June 2025
  • Would definitely use the hospital again.

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    Springfield Hospital

    Saturday, 14 June 2025
  • Excellent - we are so pleased with the care we are receiving from Dr Datta

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    Springfield Hospital

    Friday, 13 June 2025
  • The staff are extremely kind and accommodating

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    Springfield Hospital

    Friday, 13 June 2025
  • Lovely Hospital everyone very friendly, welcoming and helpful.

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    Springfield Hospital

    Friday, 13 June 2025
  • I can’t thank all the staff at Springfield hospital enough. Everyone was so helpful happy and willing to help me and everyone else in there care. They was a good friendly team that all seemed to get on well. The hospital it’s absolutely fantastic the cleanliness was brilliant. I was an nhs patient and I wasn’t treated any differently to anyone else. Please pass on my regards to every member of staff fantastic

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    Springfield Hospital

    Thursday, 12 June 2025

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