Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Today I returned to have my mri. As I attempted to have it a few weeks prior. Unfortunately due to claustrophobia and panic disorder I couldn’t do it. I rebooked and I went to my psychiatrist who prescribed something for me to take before hand and was also able to have my mother sit with me. All was successful and the scan was completed. I genuinely cannot thank the Radiology team enough. On both occasions they constantly reassured me. Took their time and were so kind to me. Sometimes people do not understand these difficulties and can be quite frustrated or short with me. But so far from that with these guys. Thank you all so much for being so lovely and so supportive
Springfield Hospital - Wednesday, 15 July 2026 -
I recently visited Springfield Hospital in Chelmsford for an MRI scan, and I cannot recommend them highly enough. From the moment I walked through the doors, the experience was absolutely seamless. The hospital itself is spotlessly clean, modern, and has a very welcoming and calming atmosphere. The reception staff were incredibly polite and made the check-in process quick and hassle-free.
Springfield Hospital - Wednesday, 24 June 2026 -
I would like to thank all the staff at Springfield Hospital for the excellent care I received. My sincere thanks go especially to Adam, my surgeon, who was respectful, informative, approachable, and made me feel calm and relaxed throughout my treatment. Although all the staff are extremely busy caring for many patients, there was one HCA who made me feel truly special. She was informative, attentive, seemed to know what I needed before I did, and took the time to check on me regularly. Suzanne, you are a credit to Springfield Hospital. Your kindness, professionalism, and dedication made a real difference to my experience. We need more Suzannes in this world. Thank you once again to everyone involved in my care.
Springfield Hospital - Tuesday, 23 June 2026 -
I had an MRI scan at Springfield Hospital and was extremely pleased with the friendly and professional service that I received. The hospital is immaculate with a very relaxing atmosphere that induces calm and relaxation. I highly recommend Springfield Hospital and anyone waiting to go there for the first time be assured that you will receive the utmost care and support.
Springfield Hospital - Monday, 22 June 2026 -
Current 61 year old male NHS Consultant Surgeon and former Private Practitioner here of very many years. Overall an excellent experience, all but flawless. Exceptionally caring empathic behaviour is of key importance to me and the entire staff exhibited such which usually reflects to a good degree the leadership culture. I was in 3 days and had a urological operation. It is my second procedure here. Parking is a problem which I imagine is being partly addressed as their land is limited.
Springfield Hospital - Tuesday, 16 June 2026 -
Excellent service from all at Springfield Hospital. Made to feel calm and relaxed by friendly staff
Springfield Hospital - Saturday, 13 June 2026 -
I would like to thank Springfield Hospital for a good few months I have had. Nose, hand and knee surgeries, all in short time to fix my body. Every appointment have been great, and I have been met with smiles on faces and positive energy from staff. SH have been organised and made it easy for me to get allt his sorted. Thanks you and a 5 star from me.
Springfield Hospital - Friday, 5 June 2026 -
I recently underwent sinus surgery under the care of Mr Abdelkader, and I cannot speak highly enough of the experience and treatment I received. From the very first consultation through to surgery and follow-up care, Mr Abdelkader was exceptional - professional and reassuring. He took the time to explain everything clearly, answered all my questions and made me feel confident in the treatment plan. His expertise and calm manner made a stressful experience feel manageable. The care at Springfield Hospital was outstanding. The staff were kind, compassionate and professional. I felt looked after at every stage and the hospital was clean and efficient. I would recommend Mr Abdelkader and Springfield Hospital to anyone requiring ENT treatment. Thank you for such great care.
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First class treatment by the whole team. The consultant, anesthetist, nurses and reception provided a great service in all aspects, care, communication, professionalism and empathy. Well done to all involved in my reccent minor urology procedure.
Springfield Hospital - Wednesday, 20 May 2026 -
The staff that I came across during my visit to Springfield Hospital were all so welcoming, compassionate, and reassuring. I was extremely nervous beforehand, but they made me feel completely at ease and my whole experience was really pleasant. I truly appreciated the kindness and professionalism shown throughout my visit.
Springfield Hospital - Wednesday, 20 May 2026 -
From arriving to discharge I had a fantastic experience. Mr Prionidis was calm and reassuring. My nurses Sharon and Ellea were caring, informative and funny and gave me 5 star care…thank you.
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Recently had a procedure at Springfield Hospital and cannot fault a single thing. The level of care is unmatched and I was made to feel very comfortable throughout - would highly recommend
Springfield Hospital - Sunday, 19 April 2026 -
My stay in Springfield hospital was impeccable from my consultant Mr Flanagan, and his team, nursing staff, physio, receptionists absolutely every one. I felt fully informed, respected and safe at all times.
Springfield Hospital - Friday, 17 April 2026
