Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had a full knee replacement on the 22nd of January under the care of Mr Palmer. I cannot fault any moment of my stay from arrival to discharge. My room was immaculate, and all nurses and staff were kind and caring. Thank you! Today I was back to have the clips removed. I wasn’t particularly looking forward to it but Sister Maricor Balinbin put me at my ease and although not pleasant it was over very quickly.

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    Springfield Hospital - Thursday, 5 February 2026
  • I had evrry confidence in Mrs Prakash because if her professional, kind manner.

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    Springfield Hospital - Thursday, 5 February 2026
  • Brilliant

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    Springfield Hospital - Thursday, 5 February 2026
  • All the staff so far have been very helpful

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    Springfield Hospital - Wednesday, 4 February 2026
  • Springfield hospital has always been a very good hospital. The staff are lovely, the premises are clean and always have a really good experience. Just want the car park to be sorted quickly as it can be very difficult during peak times.

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    Springfield Hospital - Wednesday, 4 February 2026
  • A visit to discuss a neurology issue with an 11 year old child. The doctor was caring and compassionate and I would have no doubt in recommending him

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    Springfield Hospital - Wednesday, 4 February 2026
  • I had a hip replacement at Springfield Hospital last week and can totally recommend. From pre-admission to discharge, treatment/staff, the best I could have hoped for!

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    Springfield Hospital - Tuesday, 3 February 2026
  • Amazing & so reassuring & friendly

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    Springfield Hospital - Tuesday, 3 February 2026
  • Same as above

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    Springfield Hospital - Saturday, 31 January 2026
  • Parking was easy, reception desk staff and the nurses on the department desk very friendly.

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    Springfield Hospital - Saturday, 31 January 2026
  • I had my knee surgery yesterday and from start to finish I was very happy the staff from the porters to the theatre staff but especially Raymond and Jenny were the best made me feel so much less anxious and reassured me on all my worries thank you for yesterday they were both so polite caring and couldn’t do enough for me such lovely staff thank you again Absolutely outstanding hospital 😊

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    Springfield Hospital - Friday, 30 January 2026
  • No hesitation in recommending the Springfield hospital but I would warn patients to arrive early as the car parking is pretty bad.

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    Springfield Hospital - Friday, 30 January 2026
  • All good. Would recommend

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    Springfield Hospital - Friday, 30 January 2026
  • Our experience after a very long hard journey was excellent. Our minds were put at ease and all of our questions answered. Thank you

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    Springfield Hospital - Thursday, 29 January 2026
  • Springfield hospital was very busy and car parking was difficult probably due to work being carried out. Overall no problem at all and excellent service

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    Springfield Hospital - Thursday, 29 January 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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