Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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On this occasion I had a phone call with Dr Munuswamy for results of a scan . Very helpful as always along with his secretary who organised the appointment.
Springfield Hospital - Saturday, 27 June 2026 -
Very friendly and efficient, parking terrible !!!!
Springfield Hospital - Friday, 26 June 2026 -
I recently visited Springfield Hospital in Chelmsford for an MRI scan, and I cannot recommend them highly enough. From the moment I walked through the doors, the experience was absolutely seamless. The hospital itself is spotlessly clean, modern, and has a very welcoming and calming atmosphere. The reception staff were incredibly polite and made the check-in process quick and hassle-free.
Springfield Hospital - Wednesday, 24 June 2026 -
Excellent waiting times was minimal.
Springfield Hospital - Wednesday, 24 June 2026 -
We were very pleased and comfortable with today’s visit. My son felt at ease and was given ample time to explain his situation and condition. He was also provided with the necessary precautionary steps and reassurance throughout the diagnostic process.
Springfield Hospital - Wednesday, 24 June 2026 -
Car park seems to have been under building work for ages. Otherwise everything was efficient and staff were friendly.
Springfield Hospital - Wednesday, 24 June 2026 -
I would like to thank all the staff at Springfield Hospital for the excellent care I received. My sincere thanks go especially to Adam, my surgeon, who was respectful, informative, approachable, and made me feel calm and relaxed throughout my treatment. Although all the staff are extremely busy caring for many patients, there was one HCA who made me feel truly special. She was informative, attentive, seemed to know what I needed before I did, and took the time to check on me regularly. Suzanne, you are a credit to Springfield Hospital. Your kindness, professionalism, and dedication made a real difference to my experience. We need more Suzannes in this world. Thank you once again to everyone involved in my care.
Springfield Hospital - Tuesday, 23 June 2026 -
Brilliant visit, but why on earth cannot the huge earthworks in the carpark be fixed; it’s been years of no activity I think!
Springfield Hospital - Tuesday, 23 June 2026 -
I found all the staff to be helpful, professional and friendly.
Springfield Hospital - Tuesday, 23 June 2026 -
See my previous comments
Springfield Hospital - Tuesday, 23 June 2026 -
Yearly check up
Springfield Hospital - Tuesday, 23 June 2026 -
I had an MRI scan at Springfield Hospital and was extremely pleased with the friendly and professional service that I received. The hospital is immaculate with a very relaxing atmosphere that induces calm and relaxation. I highly recommend Springfield Hospital and anyone waiting to go there for the first time be assured that you will receive the utmost care and support.
Springfield Hospital - Monday, 22 June 2026 -
Visited the hospital for an appointment in the Rheumatology department.
Springfield Hospital - Monday, 22 June 2026 -
All good. No complaints
Springfield Hospital - Monday, 22 June 2026
