Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The process of booking the appointment was quick and easy. The hospital was clean and bright and staff were friendly. We waited quite a long time past our appointment time but once we were seen our appointment was thorough and not rushed.

    star rating
    Springfield Hospital - Monday, 19 January 2026
  • I had a hip replacement and I never been treated so good. All the staff were lovely and the rooms are nice and clean. And food was lovely

    star rating
    Springfield Hospital - Monday, 19 January 2026
  • Another member of staff just opened the door and walked in during my consultation. It felt like I wasnt listened to and the doctor was determined to look for other problems with little interest to the problem that I actually went there for. Doctors bedside manor was patronizing.

    star rating
    Springfield Hospital - Monday, 19 January 2026
  • Staff very friendly, easy to book appointment, and not too long to wait for appointments.

    star rating
    Springfield Hospital - Saturday, 17 January 2026
  • We were seen very quickly and staff were very friendly

    star rating
    Springfield Hospital - Saturday, 17 January 2026
  • All staff were welcoming and helpful. Nurse Ros and Dr Ottayil were kind and understanding. We felt happier and relaxed about my daughter's migraines and had a plan including new medication and a summary of the consultation plus a planned check up in a few months time. Thank you Springfield Hospital.

    star rating
    Springfield Hospital - Wednesday, 14 January 2026
  • Excellent as always

    star rating
    Springfield Hospital - Tuesday, 13 January 2026
  • Excellent

    star rating
    Springfield Hospital - Tuesday, 13 January 2026
  • All very good just a long wait for prescription

    star rating
    Springfield Hospital - Monday, 12 January 2026
  • Great hospital.

    star rating
    Springfield Hospital - Sunday, 11 January 2026
  • Appointment was 35-40 mins late which was a bit annoying but facilities were good.

    star rating
    Springfield Hospital - Saturday, 10 January 2026
  • I had a review and I wanted to ask questions and find answers. All of the responses were very clear and full of detail.

    star rating
    Springfield Hospital - Saturday, 10 January 2026
  • Clean throughout, friendly and efficient.

    star rating
    Springfield Hospital - Saturday, 10 January 2026
  • Springfield is a lovely hospital that I have been to many times. The only issues I’ve ever had is with parking

    star rating
    Springfield Hospital - Saturday, 10 January 2026
  • Excellent service.

    star rating
    Springfield Hospital - Saturday, 10 January 2026

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud