Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had my knee surgery yesterday and from start to finish I was very happy the staff from the porters to the theatre staff but especially Raymond and Jenny were the best made me feel so much less anxious and reassured me on all my worries thank you for yesterday they were both so polite caring and couldn’t do enough for me such lovely staff thank you again Absolutely outstanding hospital 😊

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    Springfield Hospital - Friday, 30 January 2026
  • 29.Jan. Umbilical Hernia operation. The staff at Springfield Hospital overall were amazing. This was my first ever operation previously only ever having used the NHS. I was never concerned therefore, please send my thanks to those who helped make my experience so welcoming and professional. Dr Bruno Lorenzo, Tom from concierge, Tom and Aga from Nursing as well as the very kind young lady from pre operating theatre. thank you.

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    Springfield Hospital - Friday, 30 January 2026
  • Our experience after a very long hard journey was excellent. Our minds were put at ease and all of our questions answered. Thank you

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    Springfield Hospital - Thursday, 29 January 2026
  • Springfield hospital was very busy and car parking was difficult probably due to work being carried out. Overall no problem at all and excellent service

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    Springfield Hospital - Thursday, 29 January 2026
  • I am Jacqueline Slater Had a procedure on the 27th January on the day care unit I cannot praise this hospital enough everyone was so kind and my consultant a very nice gentleman Husband had knee surgery in June 2025 also very kind to him and after treatment spot on

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    Springfield Hospital - Wednesday, 28 January 2026
  • Staff at the hospital friendly and helpful.

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    Springfield Hospital - Wednesday, 28 January 2026
  • Always highly supportive and professional. Accept that car parking an issue but overall very impressed with all staff

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    Springfield Hospital - Wednesday, 28 January 2026
  • First class and professional

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    Springfield Hospital - Wednesday, 28 January 2026
  • we always go very early to makes sure we get parked ...hopefully once building work is completed it will be easier...staff and consultants are always friendly and helpful..nothing is too much trouble...check in is very efficient

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    Springfield Hospital - Wednesday, 28 January 2026
  • Excellent

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    Springfield Hospital - Tuesday, 27 January 2026
  • I was worried about my appointment this morning. But was put at ease, by all in the practice staff.

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    Springfield Hospital - Monday, 26 January 2026
  • Hospital staff were amazing and took very good care of all my needs

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    Springfield Hospital - Monday, 26 January 2026
  • I would recommend Springfield hospital to any one

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    Springfield Hospital - Monday, 26 January 2026
  • The visit was well organised and the staff were professional.

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    Springfield Hospital - Saturday, 24 January 2026
  • The staff and care were excellent. All staff were helpful, thoughtful , friendly and professional giving me confidence and reassurance. Can’t thank you enough 😊

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    Springfield Hospital - Wednesday, 21 January 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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