Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Excellent service
Springfield Hospital - Thursday, 12 November 2026 -
Good visit and service
Springfield Hospital - Wednesday, 11 November 2026 -
Happy woth all
Springfield Hospital - Wednesday, 11 November 2026 -
Good staff and hospital
Springfield Hospital - Wednesday, 11 November 2026 -
Very happy
Springfield Hospital - Wednesday, 11 November 2026 -
Quality admin staff
Springfield Hospital - Wednesday, 11 November 2026 -
Springfield hospital is always clean and the staff friendly every time I attend
Springfield Hospital - Wednesday, 11 November 2026 -
Parked 1st time no problem, got to see doctor 10 minutes after oppointment time, all went great
Springfield Hospital - Wednesday, 11 November 2026 -
Very helpful doctor explained everything very well
Springfield Hospital - Wednesday, 11 November 2026 -
Very happy. Looking forward to car park improvements finishing.
Springfield Hospital - Wednesday, 11 November 2026 -
Came out of my appointment happy knowing that my condition is being investigated to see if there has been any progression.
Springfield Hospital - Tuesday, 10 November 2026 -
Was referred for NHS treatment.
Springfield Hospital - Tuesday, 10 November 2026 -
Extremely efficient.
Springfield Hospital - Tuesday, 10 November 2026 -
Fabulous. Staff are friendly. Its a lovely clinic
Springfield Hospital - Monday, 9 November 2026 -
★★★★☆ Overall Excellent Experience, But Parking Needs Improvement** My recent follow-up appointment with Mr Bruno Lorenzi at Springfield Hospital was a very positive experience. The hospital was clean, well-maintained, and the staff were welcoming and courteous throughout my visit. The one significant drawback was the parking. Finding a space was quite difficult, and there appeared to be a limited number of accessible parking bays, which could be a challenge for patients with mobility issues. Despite running late due to traffic and parking difficulties, Mr Lorenzi personally telephoned me to check that I was on my way, which I thought was exceptionally considerate and reassuring. During the consultation, he carried out a brief examination, discussed my recovery in detail, and confirmed that everything was progressing very well following my surgery. He took the time to answer my questions and put my mind at ease. The appointment itself was efficient, lasting around 15 minutes, with no waiting around, and I left feeling very pleased with the outcome and the care I had received. My thanks to Mr Lorenzi and the team for their professionalism and excellent patient care. The only area that would benefit from improvement is the parking provision and accessibility.
Springfield Hospital - Monday, 9 November 2026
