Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Great care at Springfield really lovely staff
Springfield Hospital
Thursday, 23 November 2023 -
Always treated with friendliness
Springfield Hospital
Monday, 13 November 2023 -
Nice Hospital
Springfield Hospital
Thursday, 9 November 2023 -
I had a really positive experience at this hospital. From reception through to aftercare, the staff were friendly and made me feel well-looked after. They all seemed happy and I caught some conversations they had amongst themselves… they seem to really care about eachother. Ronique, was assigned to look after me and did a wonderful job. She was bubbly and attentive. Dr Ghaseemi was amazing! He explained everything clearly and put me at ease. He is extremely personable and treated me really well.
Springfield Hospital
Wednesday, 8 November 2023 -
Very efficient staff in Operating Theatre, along with excellent nursing care and backup staff. Went Private due to urgency of my conditions and long NHS waiting lists. Very pleased with the Results It would be nice, and reassuring if Springfield Finance department issued some kind of receipt when you pay them thousands of pounds by Bank Transfer
Springfield Hospital
Monday, 6 November 2023 -
I cannot praise the hospital and staff enough for the care I received during my stay at Springfield hospital, I received round the clock care following my surgery and daily visits from my consultant Mr Hammond.
Springfield Hospital
Thursday, 2 November 2023 -
All the nursing staff were very attentive, caring and quick to respond when called. Everyone was very friendly. Prior to the operation the anaesthetist visited me to explain anaesthetic options to enable me to make an informed choice. I had complete trust in my surgeon who phoned me each day after the operation to check on my progress. He seemed to be well-respected by nursing and physiotherapy staff. Physiotherapists (on the ward and at a follow-up review) were very friendly, supportive, and positive about my progress. I was happy to be in the care of the duty Senior Staff Nurse who shared her personal experience of knee replacements and recovery. I welcomed her knowledge and attentive care throughout my stay. One criticism: Information provided stated that NHS visiting hours were restricted to 14:00-16:00 and 18:00-20:00 but, later, staff said visiting times were actually 11:00-20:00.
Springfield Hospital Saturday, 28 October 2023
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Organised and helpful
Springfield Hospital
Tuesday, 24 October 2023 -
Friendly, competent staff
Springfield Hospital
Tuesday, 24 October 2023 -
My husband had a carpal tunnel operation today and he has a badly broken arm, so the op was not easy. The staff there went above and beyond, the hospital itself was absolutely beautiful. We think it is the best hospital we have ever been to. Thank you all x
Springfield Hospital
Monday, 23 October 2023 -
The staff appear to be a great team. I myself had great care at all timers. No problems what so ever.
Springfield Hospital
Friday, 13 October 2023 -
My experience was excellent
Springfield Hospital
Friday, 22 September 2023 -
very prompt and efficient
Springfield Hospital
Monday, 11 September 2023
