Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • My time spent at Springfield Hospital was pleasant and the staff were helpful.

    star rating

    Springfield Hospital

    Saturday, 18 January 2025
  • Hospital and staff were very good, i don’t have a bad word to say

    star rating

    Springfield Hospital

    Friday, 17 January 2025
  • V Good - quick response time from first contacting Dr Ottayil to MRI scan including results and follow up consultation.

    star rating

    Springfield Hospital

    Wednesday, 15 January 2025
  • Overall the experience was good and the staff took care to make sure the waiting experience did not get too busy.

    star rating

    Springfield Hospital

    Wednesday, 15 January 2025
  • My care at Springfeild hospital was excellent, from the operation, to the after care including physio, outpatient department(nurses for wound dressings) and radiology. Thank you so much for all you care!

    star rating

    Springfield Hospital

    Sunday, 12 January 2025
  • Spent a short overnight stay a Springfield this week and wanted to take the time to call out the care and attention I received which made an unexpected stay, super comfortable and genuinely nice experience. Congratulations to the staff management for setting high expectations and clearly recruiting great people. From ward staff & theatre team to reception. Very impressed. Particular thanks to Nash, Raymond and Shula who looked after me superbly. Breakfast was also winner.

    star rating

    Springfield Hospital

    Wednesday, 8 January 2025
  • Very professional and relaxed Hosp

    star rating

    Springfield Hospital

    Tuesday, 7 January 2025
  • Appointments, Surgery and aftercare excellent

    star rating

    Springfield Hospital

    Monday, 23 December 2024
  • Very good and friendly

    star rating

    Springfield Hospital

    Saturday, 21 December 2024
  • Professional, caring and friendly

    star rating

    Springfield Hospital

    Saturday, 21 December 2024
  • I am surprised free tea and coffee was not able at the private hospital. I have had access to this in other private hospital visits.

    star rating

    Springfield Hospital

    Saturday, 21 December 2024
  • Would use Mrs Prakash if I need cataract surgery on the other eye and would be happy to use Springfield Hospital if needed.

    star rating

    Springfield Hospital

    Tuesday, 17 December 2024
  • I would recommend Dr Ottayil to any parent concerned about their child.

    star rating

    Springfield Hospital

    Sunday, 15 December 2024
  • Clean and welcoming

    star rating

    Springfield Hospital

    Saturday, 14 December 2024
  • This was my first experience of private healthcare and wow, the whole experience was so much less stressful. I had a Septoplasty and was looked after and treated impeccably by every member of staff I encountered. Thank you. I really appreciate it.

    star rating

    Springfield Hospital

    Friday, 13 December 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback