Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • On time and overall experience excellent!

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    Springfield Hospital - Friday, 17 July 2026
  • Excellent

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    Springfield Hospital - Thursday, 16 July 2026
  • Today I returned to have my mri. As I attempted to have it a few weeks prior. Unfortunately due to claustrophobia and panic disorder I couldn’t do it. I rebooked and I went to my psychiatrist who prescribed something for me to take before hand and was also able to have my mother sit with me. All was successful and the scan was completed. I genuinely cannot thank the Radiology team enough. On both occasions they constantly reassured me. Took their time and were so kind to me. Sometimes people do not understand these difficulties and can be quite frustrated or short with me. But so far from that with these guys. Thank you all so much for being so lovely and so supportive

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    Springfield Hospital - Wednesday, 15 July 2026
  • Excellent experience from start to finish. The hospital staff were friendly, caring, and professional throughout my treatment. Everyone made me feel welcome and well looked after, and the care I received was outstanding. I would highly recommend this hospital and its team.

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    Springfield Hospital - Wednesday, 15 July 2026
  • Very slick .

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    Springfield Hospital - Wednesday, 15 July 2026
  • Very polite and helpful staff

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    Springfield Hospital - Wednesday, 15 July 2026
  • As you would expect from Ramsey healthcare, everything was satisfactory

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    Springfield Hospital - Wednesday, 15 July 2026
  • friendly staff, super clean hospital, very child friendly with toys for children which helps so much as a parent!

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    Springfield Hospital - Saturday, 11 July 2026
  • As before, really great.

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    Springfield Hospital - Saturday, 11 July 2026
  • The staff were outstanding and kept us very informed. We had a 45 minute delay, but the staff kept us informed

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    Springfield Hospital - Saturday, 11 July 2026
  • Very accommodating. All communication was prompt and accurate

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    Springfield Hospital - Saturday, 11 July 2026
  • Overall I would definitely recommend Dr Ottayil and nurse Ros, they worked well together and really made our daughter feel validated especially given her neurodivergence and mental health.

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    Springfield Hospital - Friday, 10 July 2026
  • Comfortable hospital, clean. Limited parking.

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    Springfield Hospital - Thursday, 9 July 2026
  • Nurses and consultant excellent. Lovely hospital

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    Springfield Hospital - Monday, 6 July 2026
  • Easy parking at 5:30pm (usually congested during earlier times). Reception staff took private patients excess payment, which made things easy. Pleasant reception from consultation, and quick examination concluding the operation had been extremely successful- after having expectations 'managed' with explabation ofmultiple potential complications preoperative. Very relieved and content.

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    Springfield Hospital - Monday, 6 July 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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