Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My operation was done in the operating theatre. Mr Sarker asked the nurse for a pair of scissors in the middle of the procedure. This man proceeded to slowly look for a pair and came up with unsterilised scissors. Fortunately Mr Starmer was watching and told him to get the appropriate sterilised scissors, he then slowly walked over to Mr Starmer. All the other staff I came in contact with were very pleasant and efficient however due to the careless attitudeI of this one individual I would have serious concerns about having another operation at Springfield, especially if I were sedated.

    star rating
    Springfield Hospital - Wednesday, 20 August 2025

  • Great visit

    star rating
    Springfield Hospital - Tuesday, 19 August 2025

  • Springfield hospital was very helpful and efficient through the whole process of my operation.

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    Springfield Hospital - Tuesday, 19 August 2025

  • Everyone was very nice

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    Springfield Hospital - Tuesday, 19 August 2025

  • All staff were very polite and helpful , every thing was very efficient, clean and organised.

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    Springfield Hospital - Sunday, 17 August 2025

  • Great hospital with helpful and friendly staff

    star rating
    Springfield Hospital - Saturday, 16 August 2025

  • Helpful and polite manner. Can checking of forms be done electronically in advance or on arrival by iPads. Seems a waste of paper to sign the same form every visit?

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    Springfield Hospital - Friday, 15 August 2025

  • All hospital staff were attentive, courteous and professional. Big thank you to the staff nurse who looked after me during my surgery.

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    Springfield Hospital - Wednesday, 13 August 2025

  • Convenient location, currently the works in the car park make it difficult to get around and find a parking space.

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    Springfield Hospital - Wednesday, 13 August 2025

  • A very professional,efficient process. Helpful & amiable staff.

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    Springfield Hospital - Wednesday, 13 August 2025

  • Everything was very efficient and quick, no complaints at all.

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    Springfield Hospital - Sunday, 10 August 2025

  • Fantastic hospital can’t thought it

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    Springfield Hospital - Saturday, 9 August 2025

  • I recommend this hospital, the staff are helpful and always willing to help

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    Springfield Hospital - Wednesday, 6 August 2025

  • Great hospital and staff, well maintained. Staff are attentive and care, high rating because of this. Only 4 stars due to parking, ive been a few times and parking is still very temporary and being worked on with diggers and gates up. Not great and hope this will be fixed soon. Other than this no other complaints.

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    Springfield Hospital - Tuesday, 5 August 2025

  • I would choose Springfield Hospital again. The staff from the reception desks to the ward staff I felt very much looked after. Everyone was very polite and pleasant. I couldn't ask for more.

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    Springfield Hospital - Saturday, 2 August 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud