Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Wonderful surgeon and operating staff. The nurses are very kind and make you feel very safe. The hospital is spotless and everyone is kind no matter what their position is. Would not hesitate in recommending Springfield. Thank you to all.

    star rating
    Springfield Hospital - Thursday, 19 March 2026

  • Incredible hospital with just the most professional, friendly staff I have ever come across. I cannot stress this enough; how all the staff are friendly not just to patients and visitors but towards each other - all working as a team. Refreshing to see and a pleasure to be amongst. Ramsey Health and Springfield Hospital have really impressed. A faultless experience and comfortable, reassuring overnight stay. THANK YOU

    star rating
    Springfield Hospital - Thursday, 19 March 2026

  • My wife has just returned home from a knee replacement at Springfield, and have to say the care was absolutely superb, all of the staff the nurses, then doctors, the pharmacist, the cleaners, the food and drink ladies, the receptionists literally everyone we could not fault, so kind, caring and professional, many working unbelievably long days but still managing to smile these people are all true angels, thank you.

    star rating
    Springfield Hospital - Sunday, 15 March 2026

  • The nursing staff, domestics and catering staff were all incredible.

    star rating
    Springfield Hospital - Sunday, 15 March 2026

  • Amazing hospital, all of the staff are kind, caring and extremely thorough. You feel valued, listened to and reassured. I would 100% recommend. I travelled from Colchester to see Simon Smith and his team - he is an exceptionally talented Doctor and Im glad I chose Springfield for my referral.

    star rating
    Springfield Hospital - Wednesday, 4 March 2026

  • Im Just after my second surgery on ankle injury under NHS patients i can't be more than happy and everything with the care i received from my surgeon very good person and professional. And all staff very helpful with every question I asked and helped me all the time. 💯 procent recommended Springfield hospital is the best

    star rating
    Springfield Hospital - Wednesday, 4 March 2026

  • I came in for a procedure today and was looked after by Raymond and Sue on the ward who were exceptional - from the moment I arrived they took care of me attended to my every need and made me feel comfortable and assured. My anesthetist and surgeon were also exceptional.

    star rating
    Springfield Hospital - Tuesday, 3 March 2026

  • From start to finish the registration, the pre-op and the operation and after-care from both the Phoenix Hospital and Ramsey health in Springfield were impeccable.

    star rating
    Springfield Hospital - Friday, 27 February 2026

  • Good care, information and treatment at all stages. Kind and professional staff. A smooth process

    star rating
    Springfield Hospital - Friday, 27 February 2026

  • What a first class service, it's not just the facilities but very much the staff. You can tell it's not just training, it's a culture that must come from the top and feeds through to every member.. If only other service organisations could be run like Springfield.

    star rating
    Springfield Hospital - Wednesday, 25 February 2026

  • I would absolutely recommend this hospital. I visited for a minor op and the service was excellent from reception, the surgeon to the nurses. The hospital is clean, tidy and run to a very high standard. Everyone was professional and I am happy with the outcome.

    star rating
    Springfield Hospital - Wednesday, 25 February 2026

  • if you have a choice always choose here

    star rating
    Springfield Hospital - Wednesday, 18 February 2026

  • I have just come home from a total hip replacement. I was very nervous, all staff from reception, to cleaners, porters, the dinner ladies and especially nurses were brilliant. Springfield is an excellent hospital and seems to run like clockwork . I was treated extremely well and looked after completely. The food was excellent and the care was over and beyond what it needed to be . I thoroughly recommend this hospital .

    star rating
    Springfield Hospital - Tuesday, 17 February 2026

  • From beginning to end for a total hip replacement I was treated with kindness, care and dignity. Everyone I came into contact with was polite and friendly and nothing was too much trouble. Everything was explained to me and I was given time to raise any questions. I have no hesitation in recommending this hospital.

    star rating
    Springfield Hospital - Wednesday, 11 February 2026

  • Outstanding quality of service from pre-admission, to reception, pre-procedure support, during the LA procedure, post-recovery, catering and departure. Faultless; consistent professional, friendly, helpful, kind and caring team of staff. Thank you.

    star rating
    Springfield Hospital - Tuesday, 10 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

We're here to help.

BOOK ONLINE

Or send us a message...

This site is protected by reCAPTCHA.

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud