Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My wife has just returned home from a knee replacement at Springfield, and have to say the care was absolutely superb, all of the staff the nurses, then doctors, the pharmacist, the cleaners, the food and drink ladies, the receptionists literally everyone we could not fault, so kind, caring and professional, many working unbelievably long days but still managing to smile these people are all true angels, thank you.

    star rating
    Springfield Hospital - Sunday, 15 March 2026
  • I was very happy, reception were great, kind and helpful

    star rating
    Springfield Hospital - Sunday, 15 March 2026
  • The nursing staff, domestics and catering staff were all incredible.

    star rating
    Springfield Hospital - Sunday, 15 March 2026
  • Friendly staff and straightforward booking procedures

    star rating
    Springfield Hospital - Saturday, 14 March 2026
  • Quick and efficient!

    star rating
    Springfield Hospital - Saturday, 14 March 2026
  • Everyone is extremely friendly and welcoming.

    star rating
    Springfield Hospital - Friday, 13 March 2026
  • No issues at all to raise, everyone involved was highly professional

    star rating
    Springfield Hospital - Wednesday, 11 March 2026
  • Very helpful, friendly and clean

    star rating
    Springfield Hospital - Wednesday, 11 March 2026
  • I would not hesitate to recommend the consultant and the hospital to any of my friends or family

    star rating
    Springfield Hospital - Wednesday, 11 March 2026
  • If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my contact details are listed there. Payment after work done.

    star rating
    Springfield Hospital - Tuesday, 10 March 2026
  • The appointment ran on time. I’m aware of the parking issues so I get dropped off.

    star rating
    Springfield Hospital - Tuesday, 10 March 2026
  • Parking is terrible but otherwise an excellent hospital.

    star rating
    Springfield Hospital - Tuesday, 10 March 2026
  • Would highly recommend as we felt listened to and had a clear plan.

    star rating
    Springfield Hospital - Monday, 9 March 2026
  • Very good experience everyone was helpful and kind

    star rating
    Springfield Hospital - Monday, 9 March 2026
  • Very straight forward, seemless journey from entering the hospital and seeing the consultant

    star rating
    Springfield Hospital - Monday, 9 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

We're here to help.

BOOK ONLINE

Or send us a message...

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud