Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I had a hip replacement at Springfield Hospital last week and can totally recommend. From pre-admission to discharge, treatment/staff, the best I could have hoped for!

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    Springfield Hospital - Tuesday, 3 February 2026
  • Amazing & so reassuring & friendly

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    Springfield Hospital - Tuesday, 3 February 2026
  • Same as above

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    Springfield Hospital - Saturday, 31 January 2026
  • Parking was easy, reception desk staff and the nurses on the department desk very friendly.

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    Springfield Hospital - Saturday, 31 January 2026
  • I had my knee surgery yesterday and from start to finish I was very happy the staff from the porters to the theatre staff but especially Raymond and Jenny were the best made me feel so much less anxious and reassured me on all my worries thank you for yesterday they were both so polite caring and couldn’t do enough for me such lovely staff thank you again Absolutely outstanding hospital 😊

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    Springfield Hospital - Friday, 30 January 2026
  • No hesitation in recommending the Springfield hospital but I would warn patients to arrive early as the car parking is pretty bad.

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    Springfield Hospital - Friday, 30 January 2026
  • All good. Would recommend

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    Springfield Hospital - Friday, 30 January 2026
  • Our experience after a very long hard journey was excellent. Our minds were put at ease and all of our questions answered. Thank you

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    Springfield Hospital - Thursday, 29 January 2026
  • Springfield hospital was very busy and car parking was difficult probably due to work being carried out. Overall no problem at all and excellent service

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    Springfield Hospital - Thursday, 29 January 2026
  • Staff at the hospital friendly and helpful.

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    Springfield Hospital - Wednesday, 28 January 2026
  • Always highly supportive and professional. Accept that car parking an issue but overall very impressed with all staff

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    Springfield Hospital - Wednesday, 28 January 2026
  • First class and professional

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    Springfield Hospital - Wednesday, 28 January 2026
  • we always go very early to makes sure we get parked ...hopefully once building work is completed it will be easier...staff and consultants are always friendly and helpful..nothing is too much trouble...check in is very efficient

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    Springfield Hospital - Wednesday, 28 January 2026
  • Excellent

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    Springfield Hospital - Tuesday, 27 January 2026
  • I was worried about my appointment this morning. But was put at ease, by all in the practice staff.

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    Springfield Hospital - Monday, 26 January 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud