Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Had an operation on Friday at Stourside and the staff and treatment was amazing from start to finish, thank you all
Stourside Hospital - Sunday, 25 January 2026
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Can't fault it. It's clean, calm, I was seen before my appointment time. Great service!
Stourside Hospital - Thursday, 22 January 2026
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Excellent Hospital very clean and saw me before my appointment time very friendly people
Stourside Hospital - Thursday, 22 January 2026
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Stourside hospital is a first class hospital where my experience was exceptional. The staff are all friendly and caring and the premises spotlessly clean.
Stourside Hospital - Wednesday, 7 January 2026
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Excellent service from start to finish inc aftercare.
Stourside Hospital - Wednesday, 7 January 2026
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No waiting, very relaxed even coffee provided. Very satisfied
Stourside Hospital - Wednesday, 7 January 2026
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I can not praise all staff giving dignity and respect . Explaining my procedures and the outcome and reasons why I should wear surgical stockings for 14 days . My Consultant Mr Butt could not have been any more helpful and explained procedure to my routine follow up appointment. He explained what PIFU was and that at any time till June if I have any concerns or questions to call and arrange appointment with him . He showed me how to massage my scar . I felt at ease in the care of Mr Butt . I would highly recommend him and the hospital . Thank you all for taking care of me and the Nurse on the day of operation helped me nothing was to much trouble . The physio came to see me before discharge who explained everything that I needed to do with exercises for my hand can’t thank you enough
Stourside Hospital - Tuesday, 30 December 2025
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Staff at stourside & Halesowen were a credit, Facilities were clean and very professional. I was extremely nervous and anxious on the day of my operation but the staff relaxed myself once i was admitted to my ward/room. The room was, again clean and had access to wi-fi and 40” tv
Stourside Hospital - Tuesday, 30 December 2025
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Visited this hospital a few times with an out patient appointment. Excellent service every time, polite staff with appointments running on time, no unnecessary waiting around. Minimal waiting times also for investigatory tests. Mr Butt is a wonderful Consultant, who listens and shows genuine interest in your medical condition. Very pleased with the treatment I have recieved from Stourside, thank you.
Stourside Hospital - Monday, 29 December 2025
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I've been here few times now for treatments on my foot.. twice for an injection 💉.. lovely clean hospital, staff are so friendly, appointments are always on time , free hot drinks in waiting room, large car park..
Stourside Hospital - Tuesday, 23 December 2025
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A very clean, friendly and very professional environment with the team working exemplary.
Stourside Hospital - Thursday, 18 December 2025
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Very good experience
Stourside Hospital - Tuesday, 16 December 2025
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On the first, the consultant requested another appointment, we agreed a day and time, upon asking the receptionist to book, she first got the consultants name incorrect. Then said she couldn't book through the systems they had. Then phoned reception? to book as an after thought, just in case, as she hadnt been able to get through all day?
Stourside Hospital - Friday, 12 December 2025
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Very good
Stourside Hospital - Thursday, 11 December 2025
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This hospital is easy to access, staff are friendly and efficient.
Stourside Hospital - Monday, 24 November 2025
