Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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The staff at this hospital are an absolute blessing - from the consultants, to the doctors and nurses, to the ladies on reception. Everyone I have interacted with has been friendly and helpful but a few special mentions: Mr Olu Oluwajobe, my consultant, Dr Okechukwu, nurses Shelly, Jade and Annie and the lovely lady on reception whose name I don’t know but she always wears colourful glasses! I have been visiting the hospital regularly following General Surgery and suffer with health anxiety so need a lot of reassurance. Every single member of staff have done everything they can to spend time explaining things in detail to me, reassuring me and helping me with the next steps. I cannot thank them enough for the genuine care they have shown me throughout my treatment.
Stourside Hospital - Wednesday, 22 July 2026 -
All round experience very good I don't think there is any need to do anything more thank you for every thing you did
Stourside Hospital - Thursday, 16 July 2026 -
Wait time not excessive. Clean professional environment
Stourside Hospital - Thursday, 16 July 2026 -
would have given 5 stars but the appointment process requires serious review. First proceedure - arrived 12.15 - frosty reception - Prepped by 1.00pm - waited till 5.15pm before being taken to theatre. Second proceedure - arrived 12.15 - frosty reception - prepped by 1.00pm - waited till 4.15pm before being takent to theatre. All patients are asked to arrive by 12.30 then have to sit & wait for their turn with very little communication. I would strongly recommend that this system be changed.
Stourside Hospital - Saturday, 11 July 2026 -
I cannot rate Mr Agarwal highly enough. Thank you
Stourside Hospital - Saturday, 11 July 2026 -
Excellent hospital, I had wonderful treatment on every visit which was 7 in total, staff were skilled, polite and attentive, couldn’t have asked for better
Stourside Hospital - Friday, 10 July 2026 -
Staff and Doctors polite and friendly Not a long wait when you were there Everything explained
Stourside Hospital - Thursday, 9 July 2026 -
Overall, outstanding. Earlier removal of post operative crepe bandage would have reduced pain in the early recovery period Nursing staff were attentive and kind, while reception and catering staff were friendly and efficient.
Stourside Hospital - Thursday, 9 July 2026 -
I have had two unrelated operations at Colman’s Hill hospital this year with consultations at Stourside. On all occasions, the hospital staff, consultants, physio and admin have all given exceptional service. This is without doubt an excellently run establishment. Many thanks to all.
Stourside Hospital - Friday, 3 July 2026 -
I recently had cataract surgery done by Miss Chaudhary. She and all members of staff there made sure I understood everything that I would experience and explained each step as it happening. They made me more comfortable and confident about the whole experience which like any surgery can be worrying.
Stourside Hospital - Thursday, 2 July 2026 -
No issues, polite receptionist, short wait, clinically clean
Stourside Hospital - Thursday, 2 July 2026 -
Appointments are on time and staff are helpful
Stourside Hospital - Wednesday, 1 July 2026 -
Clean areas. Helpful and friendly staff. Good communication prior and during the process.
Stourside Hospital - Tuesday, 30 June 2026 -
The staff are very helpful and always available for any questions The whole experience from our initial meeting to the finished procedure was Brilliant Can’t praise the hospital enough very well looked after
Stourside Hospital - Friday, 26 June 2026 -
Brilliant, staff great ,and everything was explained to me so I could understand what I was going to be going through
Stourside Hospital - Thursday, 18 June 2026
