Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Such a lovely experience I have had at this hosptail the staff are so pleasant and helpful had a really bad knee and they helped so much.

    star rating
    Stourside Hospital - Monday, 3 August 2026
  • The staff at this hospital are an absolute blessing - from the consultants, to the doctors and nurses, to the ladies on reception. Everyone I have interacted with has been friendly and helpful but a few special mentions: Mr Olu Oluwajobe, my consultant, Dr Okechukwu, nurses Shelly, Jade and Annie and the lovely lady on reception whose name I don’t know but she always wears colourful glasses! I have been visiting the hospital regularly following General Surgery and suffer with health anxiety so need a lot of reassurance. Every single member of staff have done everything they can to spend time explaining things in detail to me, reassuring me and helping me with the next steps. I cannot thank them enough for the genuine care they have shown me throughout my treatment.

    star rating
    Stourside Hospital - Wednesday, 22 July 2026
  • would have given 5 stars but the appointment process requires serious review. First proceedure - arrived 12.15 - frosty reception - Prepped by 1.00pm - waited till 5.15pm before being taken to theatre. Second proceedure - arrived 12.15 - frosty reception - prepped by 1.00pm - waited till 4.15pm before being takent to theatre. All patients are asked to arrive by 12.30 then have to sit & wait for their turn with very little communication. I would strongly recommend that this system be changed.

    star rating
    Stourside Hospital - Saturday, 11 July 2026
  • Excellent hospital, I had wonderful treatment on every visit which was 7 in total, staff were skilled, polite and attentive, couldn’t have asked for better

    star rating
    Stourside Hospital - Friday, 10 July 2026
  • I have had two unrelated operations at Colman’s Hill hospital this year with consultations at Stourside. On all occasions, the hospital staff, consultants, physio and admin have all given exceptional service. This is without doubt an excellently run establishment. Many thanks to all.

    star rating
    Stourside Hospital - Friday, 3 July 2026
  • I recently had cataract surgery done by Miss Chaudhary. She and all members of staff there made sure I understood everything that I would experience and explained each step as it happening. They made me more comfortable and confident about the whole experience which like any surgery can be worrying.

    star rating
    Stourside Hospital - Thursday, 2 July 2026
  • The staff are very helpful and always available for any questions The whole experience from our initial meeting to the finished procedure was Brilliant Can’t praise the hospital enough very well looked after

    star rating
    Stourside Hospital - Friday, 26 June 2026
  • Don’t often leave reviews but feel I have to make an exception given the outstanding care I’ve received at Stourside hospital and its sister facility, the West Midlands Hospital. I’ve been under the care of Mr Kenan Dehne, consultant orthopedic surgeon, for a complex knee procedure. His treatment was outstanding - he went above and beyond the call of duty. I’m making much quicker progress than I could have wished for. I had an overnight stay, and the care provided by his team was exemplary. Thank you so much to all involved - I can’t recommend these guys enough

    star rating
    Stourside Hospital - Tuesday, 16 June 2026
  • First class service, staff friendly and helpful. Hospital clean throughout. Would recommend to anyone.

    star rating
    Stourside Hospital - Tuesday, 19 May 2026

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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