Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

I can not praise all staff giving dignity and respect . Explaining my procedures and the outcome and reasons why I should wear surgical stockings for 14 days . My Consultant Mr Butt could not have been any more helpful and explained procedure to my routine follow up appointment. He explained what PIFU was and that at any time till June if I have any concerns or questions to call and arrange appointment with him . He showed me how to massage my scar . I felt at ease in the care of Mr Butt . I would highly recommend him and the hospital . Thank you all for taking care of me and the Nurse on the day of operation helped me nothing was to much trouble . The physio came to see me before discharge who explained everything that I needed to do with exercises for my hand can’t thank you enough

Stourside Hospital - Tuesday, 30 December 2025
Staff at stourside & Halesowen were a credit, Facilities were clean and very professional. I was extremely nervous and anxious on the day of my operation but the staff relaxed myself once i was admitted to my ward/room. The room was, again clean and had access to wi-fi and 40” tv

Stourside Hospital - Tuesday, 30 December 2025
Visited this hospital a few times with an out patient appointment. Excellent service every time, polite staff with appointments running on time, no unnecessary waiting around. Minimal waiting times also for investigatory tests. Mr Butt is a wonderful Consultant, who listens and shows genuine interest in your medical condition. Very pleased with the treatment I have recieved from Stourside, thank you.

Stourside Hospital - Monday, 29 December 2025
I've been here few times now for treatments on my foot.. twice for an injection 💉.. lovely clean hospital, staff are so friendly, appointments are always on time , free hot drinks in waiting room, large car park..

Stourside Hospital - Tuesday, 23 December 2025
A very clean, friendly and very professional environment with the team working exemplary.

Stourside Hospital - Thursday, 18 December 2025
Very good experience

Stourside Hospital - Tuesday, 16 December 2025
On the first, the consultant requested another appointment, we agreed a day and time, upon asking the receptionist to book, she first got the consultants name incorrect. Then said she couldn't book through the systems they had. Then phoned reception? to book as an after thought, just in case, as she hadnt been able to get through all day?

Stourside Hospital - Friday, 12 December 2025
Very good

Stourside Hospital - Thursday, 11 December 2025
This hospital is easy to access, staff are friendly and efficient.

Stourside Hospital - Monday, 24 November 2025
I have visited Stourside for a number of appointments and one operation I have had a great experience each and every time - the staff are relaxed and friendly, the time is taken to explain things well and overall it has a nice atmosphere. I have no reservations in recommending this hospital to anyone.

Stourside Hospital - Sunday, 23 November 2025
My recent visit was on time. I would certainly recommend this hospital as well as my surgeon.

Stourside Hospital - Saturday, 15 November 2025
Clinic was running late but mr marsh was apologetic as ever

Stourside Hospital - Thursday, 13 November 2025
Mr Marsh was a little late, but apologised and explained why. It was not a problem for me

Stourside Hospital - Thursday, 13 November 2025
Visit was excellent with the exception of being seen 45 minutes past scheduled appointment time - although the Consultant did apologise twice

Stourside Hospital - Thursday, 6 November 2025
Comprehensive and clear explanation of my condition and the possible solutions.

Stourside Hospital - Thursday, 6 November 2025

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Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Staff at stourside & Halesowen were a credit, Facilities were clean and very professional. I was extremely nervous and anxious on the day of my operation but the staff relaxed myself once i was admitted to my ward/room. The room was, again clean and had access to wi-fi and 40” tv

I've been here few times now for treatments on my foot.. twice for an injection 💉.. lovely clean hospital, staff are so friendly, appointments are always on time , free hot drinks in waiting room, large car park..

A very clean, friendly and very professional environment with the team working exemplary.

Very good experience

Very good

This hospital is easy to access, staff are friendly and efficient.

My recent visit was on time. I would certainly recommend this hospital as well as my surgeon.

Clinic was running late but mr marsh was apologetic as ever

Mr Marsh was a little late, but apologised and explained why. It was not a problem for me

Visit was excellent with the exception of being seen 45 minutes past scheduled appointment time - although the Consultant did apologise twice

Comprehensive and clear explanation of my condition and the possible solutions.

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