Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • The clinic, and the hospital are both spotless, with attentive, courteous staff.

    star rating
    Stourside Hospital - Monday, 9 November 2026
  • Efficient, with good facilities.

    star rating
    Stourside Hospital - Saturday, 7 November 2026
  • Really good

    star rating
    Stourside Hospital - Thursday, 5 November 2026
  • Mr Dehne explained the procedure pre-operatively, after the surgery ans post-operative follow up treatments in detail. He made me feel understood and did everything possible to give me the best outcome following my injury.

    star rating
    Stourside Hospital - Thursday, 5 November 2026
  • ..........

    star rating
    Stourside Hospital - Thursday, 5 November 2026
  • The hospital was spotless, all the staff were friendly and the appointment was spot on time. A very efficient experience.

    star rating
    Stourside Hospital - Wednesday, 4 November 2026
  • First class from start to finish would not hesitate to recommend to friends

    star rating
    Stourside Hospital - Tuesday, 3 November 2026
  • Easy to find hospital. Plenty of free parking. Pleasant waiting area. Coffee etc available.

    star rating
    Stourside Hospital - Tuesday, 3 November 2026
  • Was on a 33 weeks waiting list just to see a consultant at the NHS to get my hernia checked out could not wait that long due to the pain, getting it done private was the only option so I gave stourside gp a call and thank god they got me to see a doctor and was advised very well by DR Kumar and the staff was very helpful. DR kumar got me a date for the surgery in a couple of days at the West Midlands hospital (Halesowen) hospitality was great nurses checked up on me and made me feel comfortable food and drinks where give after the surgery and the surgery was a success! They nurses and DR kumar was happy for me to go home on the same day, the nurse did ask if I wanted to stay the night but I was happy to go home and aftercare was given to take home . Thank you DR kumar and the lovely staff at the Ramsey health care 👍

    star rating
    Stourside Hospital - Sunday, 1 November 2026
  • Excellent experience

    star rating
    Stourside Hospital - Friday, 30 October 2026
  • NHS patient here Stourside is great for getting an appointment with a consultant and agreeing a treatment plan, but that’s where it all ends. I saw the consultant in July and was told I should get treatment by the end of August beginning of September. I have been ringing every couple of weeks to find out what’s happening and I keep getting the same answer, they are waiting for the NHS to release the funding. I have asked if anyone is chasing this and just keep being fobbed off. I have been told my consultant has 50 patients waiting for funding approval. Surely someone should be chasing this funding. Lady tone I want I was told if I was is so much pain perhaps I should go to my GP and get referred elsewhere!!!!!!

    star rating
    Stourside Hospital - Thursday, 29 October 2026
  • Easy to book and good service

    star rating
    Stourside Hospital - Thursday, 29 October 2026
  • All of staff I have come into contact with at Stourside have been very friendly and helpful.

    star rating
    Stourside Hospital - Thursday, 29 October 2026
  • Very professional environment

    star rating
    Stourside Hospital - Thursday, 29 October 2026
  • Never knew this place before my husband was referred via the NHS. Clearly a private hospital as everything was very well appointed, no wait and very good consultation. Wish we could afford private health care!!

    star rating
    Stourside Hospital - Wednesday, 28 October 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud