Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Such a lovely experience I have had at this hosptail the staff are so pleasant and helpful had a really bad knee and they helped so much.

    star rating
    Stourside Hospital - Monday, 3 August 2026
  • The staff at this hospital are an absolute blessing - from the consultants, to the doctors and nurses, to the ladies on reception. Everyone I have interacted with has been friendly and helpful but a few special mentions: Mr Olu Oluwajobe, my consultant, Dr Okechukwu, nurses Shelly, Jade and Annie and the lovely lady on reception whose name I don’t know but she always wears colourful glasses! I have been visiting the hospital regularly following General Surgery and suffer with health anxiety so need a lot of reassurance. Every single member of staff have done everything they can to spend time explaining things in detail to me, reassuring me and helping me with the next steps. I cannot thank them enough for the genuine care they have shown me throughout my treatment.

    star rating
    Stourside Hospital - Wednesday, 22 July 2026
  • would have given 5 stars but the appointment process requires serious review. First proceedure - arrived 12.15 - frosty reception - Prepped by 1.00pm - waited till 5.15pm before being taken to theatre. Second proceedure - arrived 12.15 - frosty reception - prepped by 1.00pm - waited till 4.15pm before being takent to theatre. All patients are asked to arrive by 12.30 then have to sit & wait for their turn with very little communication. I would strongly recommend that this system be changed.

    star rating
    Stourside Hospital - Saturday, 11 July 2026
  • Excellent hospital, I had wonderful treatment on every visit which was 7 in total, staff were skilled, polite and attentive, couldn’t have asked for better

    star rating
    Stourside Hospital - Friday, 10 July 2026
  • I have had two unrelated operations at Colman’s Hill hospital this year with consultations at Stourside. On all occasions, the hospital staff, consultants, physio and admin have all given exceptional service. This is without doubt an excellently run establishment. Many thanks to all.

    star rating
    Stourside Hospital - Friday, 3 July 2026
  • I recently had cataract surgery done by Miss Chaudhary. She and all members of staff there made sure I understood everything that I would experience and explained each step as it happening. They made me more comfortable and confident about the whole experience which like any surgery can be worrying.

    star rating
    Stourside Hospital - Thursday, 2 July 2026
  • The staff are very helpful and always available for any questions The whole experience from our initial meeting to the finished procedure was Brilliant Can’t praise the hospital enough very well looked after

    star rating
    Stourside Hospital - Friday, 26 June 2026
  • Don’t often leave reviews but feel I have to make an exception given the outstanding care I’ve received at Stourside hospital and its sister facility, the West Midlands Hospital. I’ve been under the care of Mr Kenan Dehne, consultant orthopedic surgeon, for a complex knee procedure. His treatment was outstanding - he went above and beyond the call of duty. I’m making much quicker progress than I could have wished for. I had an overnight stay, and the care provided by his team was exemplary. Thank you so much to all involved - I can’t recommend these guys enough

    star rating
    Stourside Hospital - Tuesday, 16 June 2026
  • First class service, staff friendly and helpful. Hospital clean throughout. Would recommend to anyone.

    star rating
    Stourside Hospital - Tuesday, 19 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud