Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • Lovely caring

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    Stourside Hospital - Saturday, 26 September 2026
  • Very quick appointments

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    Stourside Hospital - Wednesday, 23 September 2026
  • Excellent very clean and tidy

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    Stourside Hospital - Wednesday, 23 September 2026
  • To date I have not had any treatment. Just an appointment with my consultant. What a delightful experience. I only just sat down and I was called . Mr Laugharne left no topic spoken about . This is what hospitals should be like , quick , efficient informative. I never even knew the place existed. Thank you so much . All staff that I spoke with were polite and just lovely. Trust me I really don’t like hospitals . This was a pleasant visit.

    star rating
    Stourside Hospital - Tuesday, 22 September 2026
  • What a wonderful experience. The staff at Stourside actually care. Everyone is pleasant and friendly. Nothing is too much trouble. Mr Aguwal is the most kind and gentle person. From the first consultation to my follow up appointment after a full hip replacement the attention to my care was exceptional. The nursing staff out my mind at ease. In a years time my other hip will need replacing. I will most definitely be asking for a referral to Ramsey Health Care and Stourside.

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    Stourside Hospital - Sunday, 20 September 2026
  • I was totally satisfied with Mr Ashraf snd the whole team, Stourside included.

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    Stourside Hospital - Sunday, 20 September 2026
  • A relaxing friendly place

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    Stourside Hospital - Wednesday, 16 September 2026
  • i had no faults with the hospital during my treatment, all the staff were lovely.

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    Stourside Hospital - Wednesday, 16 September 2026
  • Rather a long wait but otherwise a good experience

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    Stourside Hospital - Wednesday, 16 September 2026
  • It has been a really positive experience with Stourside hospital. From my appointments and treatment through to the care I have received from the nurses and staff, everyone has been friendly and caring. I would definitely recommend this hospital to anyone.

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    Stourside Hospital - Monday, 14 September 2026
  • I had a very positive experience with Mr Shahzad. He is a very professional, kind, and caring doctor. He takes the time to listen carefully to his patients’ concerns. Everything was explained clearly, and I felt comfortable and well cared for throughout my procedure.

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    Stourside Hospital - Monday, 14 September 2026
  • Excellent service from consultant Mr Choudry and all nursing staff. Very helpful friendly and welcoming

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    Stourside Hospital - Sunday, 13 September 2026
  • Excellent hospital which I have used on a number of occasions for various conditions.

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    Stourside Hospital - Thursday, 10 September 2026
  • I found that the treatment was first class every one had time to listen and if you had any concerns someone would be willing and able to help first class care.

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    Stourside Hospital - Thursday, 10 September 2026
  • All of the hospital staff were friendly, the process was quick and efficient. A special thankyou to Mr Butt and Mark who were very informative, kind and made me feel at ease.

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    Stourside Hospital - Wednesday, 9 September 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud