Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • My husband had a knee replacement at West Midlands Hospital on 23rd September. He has had a few setbacks along the way. The care he has received from Stourside Hospital has been first class. All the staff, nurses and Doctors have given him the best care and attention he could have hoped for. They are always there for him on the end of the phone if he needs to be seen. Cannot recommend this hospital highly enough.

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    Stourside Hospital - Thursday, 23 October 2025

  • Everyone was very friendly and professional

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    Stourside Hospital - Thursday, 23 October 2025

  • Thank you so much to all the nurses ive met over the last 6 weeks, and special thank you to Annie you have been so helpful, kind and patient with me. What a asset to Stourside Hospital.

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    Stourside Hospital - Thursday, 23 October 2025

  • Was really good

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    Stourside Hospital - Wednesday, 22 October 2025

  • The knee is on the mend & I'm very pleased with all the staff & doctors

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    Stourside Hospital - Tuesday, 21 October 2025

  • Very professional

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    Stourside Hospital - Tuesday, 21 October 2025

  • I was a day case patient at Stourside Hospital and my whole experience was very pleasant.

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    Stourside Hospital - Sunday, 19 October 2025

  • Relaxing experience in waiting area. Patient and attentive staff.

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    Stourside Hospital - Wednesday, 15 October 2025

  • On the 15th October we attended this clinic, and we was completely satisfied with the care and attention we received and would like to thank all the staff very much. Look forward to seeing you later in the year.

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    Stourside Hospital - Wednesday, 15 October 2025

  • My overall experience was very good , and would have no problem recommending anyone to use West Midlands hospital.

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    Stourside Hospital - Saturday, 11 October 2025

  • Staff from Reception, Ward, theatre and consultant are exceptionally happy friendly caring and professional people. This was the best hospital experience I have ever had. An excellent caring surgical procedure, highly recommend this hospital to everyone. Very well done everyone!

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    Stourside Hospital - Thursday, 9 October 2025

  • Hidden gem of a place

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    Stourside Hospital - Thursday, 9 October 2025

  • People are lovely but I have never been seen at my appointment time. Expect a 20 min delay at least, every time. Not good enough.

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    Stourside Hospital - Tuesday, 7 October 2025

  • My knee knee replacement surgery in May went very well and I’m very happy with the results up to now.

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    Stourside Hospital - Monday, 6 October 2025

  • Excellent service, the staff were very good and the treatment I received was excellent 1st class, Thank you Ramsey Group .e

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    Stourside Hospital - Friday, 3 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud