Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Stourside hospital is a first class hospital where my experience was exceptional. The staff are all friendly and caring and the premises spotlessly clean.

    star rating
    Stourside Hospital - Wednesday, 7 January 2026
  • Excellent service from start to finish inc aftercare.

    star rating
    Stourside Hospital - Wednesday, 7 January 2026
  • No waiting, very relaxed even coffee provided. Very satisfied

    star rating
    Stourside Hospital - Wednesday, 7 January 2026
  • I can not praise all staff giving dignity and respect . Explaining my procedures and the outcome and reasons why I should wear surgical stockings for 14 days . My Consultant Mr Butt could not have been any more helpful and explained procedure to my routine follow up appointment. He explained what PIFU was and that at any time till June if I have any concerns or questions to call and arrange appointment with him . He showed me how to massage my scar . I felt at ease in the care of Mr Butt . I would highly recommend him and the hospital . Thank you all for taking care of me and the Nurse on the day of operation helped me nothing was to much trouble . The physio came to see me before discharge who explained everything that I needed to do with exercises for my hand can’t thank you enough

    star rating
    Stourside Hospital - Tuesday, 30 December 2025
  • Staff at stourside & Halesowen were a credit, Facilities were clean and very professional. I was extremely nervous and anxious on the day of my operation but the staff relaxed myself once i was admitted to my ward/room. The room was, again clean and had access to wi-fi and 40” tv

    star rating
    Stourside Hospital - Tuesday, 30 December 2025
  • Visited this hospital a few times with an out patient appointment. Excellent service every time, polite staff with appointments running on time, no unnecessary waiting around. Minimal waiting times also for investigatory tests. Mr Butt is a wonderful Consultant, who listens and shows genuine interest in your medical condition. Very pleased with the treatment I have recieved from Stourside, thank you.

    star rating
    Stourside Hospital - Monday, 29 December 2025
  • I've been here few times now for treatments on my foot.. twice for an injection 💉.. lovely clean hospital, staff are so friendly, appointments are always on time , free hot drinks in waiting room, large car park..

    star rating
    Stourside Hospital - Tuesday, 23 December 2025
  • A very clean, friendly and very professional environment with the team working exemplary.

    star rating
    Stourside Hospital - Thursday, 18 December 2025
  • Very good experience

    star rating
    Stourside Hospital - Tuesday, 16 December 2025
  • On the first, the consultant requested another appointment, we agreed a day and time, upon asking the receptionist to book, she first got the consultants name incorrect. Then said she couldn't book through the systems they had. Then phoned reception? to book as an after thought, just in case, as she hadnt been able to get through all day?

    star rating
    Stourside Hospital - Friday, 12 December 2025
  • Very good

    star rating
    Stourside Hospital - Thursday, 11 December 2025
  • This hospital is easy to access, staff are friendly and efficient.

    star rating
    Stourside Hospital - Monday, 24 November 2025
  • I have visited Stourside for a number of appointments and one operation I have had a great experience each and every time - the staff are relaxed and friendly, the time is taken to explain things well and overall it has a nice atmosphere. I have no reservations in recommending this hospital to anyone.

    star rating
    Stourside Hospital - Sunday, 23 November 2025
  • My recent visit was on time. I would certainly recommend this hospital as well as my surgeon.

    star rating
    Stourside Hospital - Saturday, 15 November 2025
  • Clinic was running late but mr marsh was apologetic as ever

    star rating
    Stourside Hospital - Thursday, 13 November 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud