Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Easy to park, short wait time and great experience

    star rating
    Stourside Hospital - Tuesday, 8 July 2025
  • A pleasant experience.

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    Stourside Hospital - Tuesday, 8 July 2025
  • Cannot fault the care given by Mrs Manni. She has been wonderful in the care for my mom and even asking about myself and I am not even a patient. She is friendly, kind and helpful. The hospital is spotlessly clean, the staff are friendly and approachable and always have a smile. On a side note the hot chocolate is exceptional! Thank you for your kindness and consideration during treatment. I would not hesitate to visit for myself.

    star rating
    Stourside Hospital - Friday, 4 July 2025
  • Very friendly quick waiting time good explanation and booking of test required

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    Stourside Hospital - Tuesday, 1 July 2025
  • Very satisfied with how my appointment went and feel that I have every confidence with Mr Akingboye and the procedure that he has recommended.

    star rating
    Stourside Hospital - Wednesday, 18 June 2025
  • Lovely welcome appointment on time

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    Stourside Hospital - Thursday, 5 June 2025
  • Welcoming friendly & proffessional

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    Stourside Hospital - Thursday, 5 June 2025
  • Appointment on time , friendly staff, nice clean and pleasant waiting area...cannot fault anything.

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    Stourside Hospital - Thursday, 5 June 2025
  • Amazing patient centred care.

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    Stourside Hospital - Monday, 2 June 2025
  • Welcoming, punctual

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    Stourside Hospital - Thursday, 29 May 2025
  • My experience was very good 👍

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    Stourside Hospital - Thursday, 29 May 2025
  • Have used the Hospital for a previous health issue , a good professional service , highly recommended.

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    Stourside Hospital - Friday, 16 May 2025
  • My 5 stars are for the Lynda who is the lady who attends to medical records, Lynda was absolutely fantastic and had so much kindness and compassion as I was extremely anxious regarding my results. Thank you so much Lynda for being so wonderful. Jade Thompson

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    Stourside Hospital - Sunday, 4 May 2025
  • Excellent support

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    Stourside Hospital - Friday, 2 May 2025
  • Consultant was very professional but the wait time and delay in investigation has been detrimental to my experience of the Stourside hospital

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    Stourside Hospital - Friday, 25 April 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

June 2023 – Veteran Awareness Accreditation - Veteran Awareness Accreditation Awarded | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud