Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Staff at Stourside are always friendly, cheerful and efficient! This visit was no different!

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    Stourside Hospital - Wednesday, 25 February 2026

  • Only a short wait time for my appointment. Seen by my consultant great explanation of procedure and ongoing management

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    Stourside Hospital - Wednesday, 25 February 2026

  • Easy to get to and plenty of parking available. . I was seen promptly.

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    Stourside Hospital - Thursday, 19 February 2026

  • Had a new knee replacement 17th june 2025 my surgeon was fantastic done a great job no problems and am doing great. Am awaiting my left knee to be done hopefully this year in june or july then hopefully it goes as good as last opp on right knee. They looked after me first class at west midlands hospital. Fantastic nursing staff they really look after you. Thank you to everyone

    star rating
    Stourside Hospital - Sunday, 15 February 2026

  • Very stress free and felt very comfortable and advised very well on my current symptoms.

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    Stourside Hospital - Friday, 13 February 2026

  • Excellent - professional throughout. Alistair Marsh was very informative with good clear options for me to make choices.

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    Stourside Hospital - Thursday, 5 February 2026

  • Lovely local hospital, parking easy , friendly staff , complimentary coffee machine , nice fresh flowers in the reception area , tv to take your mind off things .

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    Stourside Hospital - Monday, 2 February 2026

  • Had an operation on Friday at Stourside and the staff and treatment was amazing from start to finish, thank you all

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    Stourside Hospital - Sunday, 25 January 2026

  • Can't fault it. It's clean, calm, I was seen before my appointment time. Great service!

    star rating
    Stourside Hospital - Thursday, 22 January 2026

  • Excellent Hospital very clean and saw me before my appointment time very friendly people

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    Stourside Hospital - Thursday, 22 January 2026

  • Stourside hospital is a first class hospital where my experience was exceptional. The staff are all friendly and caring and the premises spotlessly clean.

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    Stourside Hospital - Wednesday, 7 January 2026

  • Excellent service from start to finish inc aftercare.

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    Stourside Hospital - Wednesday, 7 January 2026

  • No waiting, very relaxed even coffee provided. Very satisfied

    star rating
    Stourside Hospital - Wednesday, 7 January 2026

  • I can not praise all staff giving dignity and respect . Explaining my procedures and the outcome and reasons why I should wear surgical stockings for 14 days . My Consultant Mr Butt could not have been any more helpful and explained procedure to my routine follow up appointment. He explained what PIFU was and that at any time till June if I have any concerns or questions to call and arrange appointment with him . He showed me how to massage my scar . I felt at ease in the care of Mr Butt . I would highly recommend him and the hospital . Thank you all for taking care of me and the Nurse on the day of operation helped me nothing was to much trouble . The physio came to see me before discharge who explained everything that I needed to do with exercises for my hand can’t thank you enough

    star rating
    Stourside Hospital - Tuesday, 30 December 2025

  • Staff at stourside & Halesowen were a credit, Facilities were clean and very professional. I was extremely nervous and anxious on the day of my operation but the staff relaxed myself once i was admitted to my ward/room. The room was, again clean and had access to wi-fi and 40” tv

    star rating
    Stourside Hospital - Tuesday, 30 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud