Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • There was a big difference between my first operation which was NHS and my second operation which was self-pay. Following my first operation under general anaesthetic I did not see Mr Miranda afterwards for any feedback and the nursing staff seemed very inexperienced. I left the hospital feeling slightly abandoned and uncared for. As a result I really struggled during recovery. The second operation was done under local anaesthetic and this was a far better experience in that I was able to talk to Mr Miranda throughout the procedure and the nursing staff were far more experienced and very caring. This meant I left the hospital feeling far more positive which really helped my recovery.

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    Tees Valley Hospital - Thursday, 6 August 2026
  • Professional, informative, polite and professional.

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    Tees Valley Hospital - Thursday, 6 August 2026
  • Efficient and very useful

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    Tees Valley Hospital - Wednesday, 5 August 2026
  • Easy, friendly staff nice premises with a good feeling when you walk in

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    Tees Valley Hospital - Wednesday, 5 August 2026
  • Very good I would recommend tees valley to all

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    Tees Valley Hospital - Wednesday, 5 August 2026
  • First class

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    Tees Valley Hospital - Monday, 3 August 2026
  • Comfortable

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    Tees Valley Hospital - Monday, 3 August 2026
  • Good car park efficient induction operation and discharge

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    Tees Valley Hospital - Monday, 3 August 2026
  • Tees Valley Hospital was a lovely hospital, the staff, nurses the cleaners and catering staff where all very nice, very friendly, made me feel at ease and nothing was too much trouble they all looked after me very well 🙂

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    Tees Valley Hospital - Saturday, 1 August 2026
  • I would like to express my gratitude to Mr Cattell and his team for his 5* treatment from start to finish. His quietly reassuring manner fills you with confidence and you know you are in safe hands. Just over 3 months ago I had a full left knee replacement and today I managed my first club bike ride of 41 miles. I should add that I have been rigorous in doing the physio and exercises. Thanks again Andrew.

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    Tees Valley Hospital - Thursday, 30 July 2026
  • Kept well informed before during and after surgery, well cared for and looked after

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    Tees Valley Hospital - Thursday, 16 July 2026
  • Really positive experience here after no support from GPs. Kind Radiography staff who helped me get past my claustrophobia to have an MRI having not managed one elsewhere previously. Very clear diagnosis of what the problem is from Mr. Karpe who explained it all clearly and what I need to do to manage issue.

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    Tees Valley Hospital - Saturday, 11 July 2026
  • I had an NHS Funded surgery here yesterday on the 10th July under the Colorectal team. I have to say that the staff, including the admissions/discharge nurses, HCAs and anaesthetist were absolutely amazing. The surgeon was a stereotypical surgeon I'm afraid, very minimal understanding of a bedside manner, no time for questions, dismissive, a god-like arrogance - the usual. I would like to say that the consultant anaesthetist, who I can't remember the name of, was the most kind, funny, reassuring and passionate medical professional I have ever come across - and if this feedback could make his way back to him, I would greatly appreciate it. There were some ways in which the experience could have been improved. A debrief after surgery would be nice (I didn't even know if my surgery was done via burning or surgical excision, whether to keep replacing the gauze, when I could shower, what side effects to be aware of, nor was I given compression stockings). The surgeon actually having a discussion with the patient instead of a quick hello and signature in rhe consent form would be reassuring. Overall it was a great experience, but not exceptional as the aftercare protocols and advice was scarily limited.

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    Tees Valley Hospital - Saturday, 11 July 2026
  • Staff polite and friendly. Minimal waiting time at appointments. Waiting area clean and tidy. During overnight stay all staff were attentive and caring, providing a first class service. Rooms were spotless.

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    Tees Valley Hospital - Friday, 10 July 2026
  • the hospital is a very clean and welcoming enu

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    Tees Valley Hospital - Thursday, 9 July 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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