Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • A very good experience on the whole. The only thing that I believe should be reviewed is the answering of the telephone. On discharge I was given a book with contact details. Unfortunately I made several calls that were not answered and had to leave a message on the answerphone. I was called back.

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    Tees Valley Hospital - Thursday, 12 November 2026
  • I cannot fault any of the staff..from reception through to ward reception..support staff for my operation were all very friendly and assured. All requirements/procedures after the operation were clearly explained and felt in good hands throughout.. Overall a very good experience

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    Tees Valley Hospital - Wednesday, 11 November 2026
  • I feel very lucky to have had my hip replacement at Tees Valley Hospital last week. Luckily I haven't been to many hospitals over the course of my life but amongst those I have been to Tees Valley was the best by far. The team who looked after me from being admitted to being discharged were amazing you should all be so proud of yourselves. Thank you to Mr Webb and team for the surgery and thank you so much to everyone on the ward afterwards who looked after me during the night and day afterwards. I'm looking forward to a full recovery and coming back for my check up.

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • There is disabled parking right outside which is very helpful and much smaller than JCUH which in my opinion helps

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    Tees Valley Hospital - Tuesday, 10 November 2026
  • Went for my follow up appointment which went well and im well pleased with my recovery. Glad i had the procedure done

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    Tees Valley Hospital - Tuesday, 10 November 2026
  • Tees valley Hospital functions impeccably it's perfect

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    Tees Valley Hospital - Tuesday, 10 November 2026
  • Good all round experience

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    Tees Valley Hospital - Tuesday, 10 November 2026
  • Latest visit to Physio and consultant where first class the physio is ongoing until discharge

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    Tees Valley Hospital - Tuesday, 10 November 2026
  • The hospital is a very clean environment. The staff were excellent from the reception to the nursing staff to the ward hostess they were all great. Very caring very willing to answer questions and very willing to help in any way they could.

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    Tees Valley Hospital - Monday, 9 November 2026
  • 5 star experience throughout

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    Tees Valley Hospital - Friday, 6 November 2026
  • Very good experience despite on going extension work staff were brilliant

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    Tees Valley Hospital - Thursday, 5 November 2026
  • This was my second surgery at Tees Valley in the last 10 months and I cannot recommend this place highly enough. In fact if I could have every procedure that I need here I most certainly would. From the moment you arrive you are in a lovely light waiting room with plenty of comfortable seating, you are welcomed by pleasant helpful receptionists, the nurses are very caring and understanding taking the time to go through things with you so you know what's going to happen. Every where you go is always clean and pleasant. Up on the wards all the staff that you encounter from cleaning staff, the catering staff, the nurses, the physio's, the surgical teams and of coarse my amazing surgeon Mr Webb all make you feel as comfortable and relaxed as you could possibly be.

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    Tees Valley Hospital - Wednesday, 4 November 2026
  • I was very impressed with everything

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    Tees Valley Hospital - Tuesday, 3 November 2026
  • Excellent

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    Tees Valley Hospital - Tuesday, 3 November 2026
  • Tees valley does not feel like a hospital, more of a hotel vibe.

    star rating
    Tees Valley Hospital - Tuesday, 3 November 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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