Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Exceptionally kind and professional staff. Helped ease my nerves and were very empathetic, patient and supportive especially when I woke up from anaesthetic very frightened

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    Tees Valley Hospital - Friday, 24 October 2025

  • The staff were all amazing, so helpful

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    Tees Valley Hospital - Friday, 24 October 2025

  • Excellent service, appointment was on time, consultant was very informative and reassuring. MSK team handled things very professionally

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    Tees Valley Hospital - Thursday, 23 October 2025

  • A quick referral.....everyone from the consultant down were extremely nice and helpful......appointments alway on time....was just a day patient so didn't get to sample the food...all in all a very nice hospital....only problem is getting to it if you don't have your own transport but other than that i would highly recommend it.

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    Tees Valley Hospital - Wednesday, 22 October 2025

  • Well laid out reception, pleasant and efficient service, coffee available £2

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    Tees Valley Hospital - Wednesday, 22 October 2025

  • Very good!!

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • Hospital set within pleasant grounds, easy to access and very clean upon arrival. Staff were very polite and professional keeping you advised of any appointment delays. Consultant very friendly and helpful in offering reassurance and confirmed next steps. An exceptionally clean and presentable place to visit, toilets were clean and fresh smelling compared to some other medical facilities. I would be happy with any future care they were offering.

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • Staff all friendly and was seen at appointment time no delays.

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • I don’t know what else to say apart from it was very professional clean and quick! My appointment was 9.30 I went in approximately 9.33am

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • Very nice hospital pleasant staff, overall good experience

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • This appointment was my first at this hospital and I was really impressed with the professionalism of everyone I saw. Will recommend without hesitation.

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • Such a good hospital and all staff friendly and helpful

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    Tees Valley Hospital - Tuesday, 21 October 2025

  • Both myself and my husband have had reason to attend Tees Valley Hospital and on each occasion the service from all concerned in our care has been excellent. This staff, the hospital environment and the high level of communication and care means that we are highly likely to recommend Tees Valley Hospital to others and to seek further treatment there if required.

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    Tees Valley Hospital - Monday, 20 October 2025

  • A quick referral, a clean, tidy hospital. A consultant I felt I could talk to. Everything went smoothly and on time Thank you.

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    Tees Valley Hospital - Saturday, 11 October 2025

  • Everything was fabulous from start to finish!

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    Tees Valley Hospital - Saturday, 11 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud