Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent.

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    Tees Valley Hospital - Wednesday, 15 April 2026
  • Lovely hospital! All staff very friendly and every surface pristine!

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    Tees Valley Hospital - Wednesday, 15 April 2026
  • Don’t be worried, everything will be explained for you.

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • Excellent experience

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • Get your forms sorted

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • Nothing more to add!

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • I was seen too very quickly, very professional, great location, and amenities

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • Staff very pleasant and hospital quite welcoming clean warm and my appointment was on time

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    Tees Valley Hospital - Tuesday, 14 April 2026
  • I have just had a total hip replacement completed at Tees Valley Hospital. The consultant, doctors, nursing & physiotherapy staff at this hospital are exceptional, providing excellent care & offering the best you could ever need or want. Everyone here gives patients' excellent information & advice on their procedure & recovery. & provides the best care on offer within the healthcare system. I would advice anyone to use this hospital if they need a procedure, I cannot fault them on anything. Thank you for looking after me.

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    Tees Valley Hospital - Monday, 13 April 2026
  • All staff i encountered on my journey with Tees Valley Hospital have been welcoming, friendly and professional

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    Tees Valley Hospital - Monday, 13 April 2026
  • Very clean relaxing atmosphere with friendly staff

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    Tees Valley Hospital - Saturday, 11 April 2026
  • I have found the Tees Valley Hospital personnel - from reception staff to nurses and consultant - to be extremely pleasant and professional. The waiting area is bright and comfortable and on arrival there is ample car parking. I would not hesitate to recommend the hospital.

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    Tees Valley Hospital - Saturday, 11 April 2026
  • Great experience staff friendly

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    Tees Valley Hospital - Saturday, 11 April 2026
  • Everything ran smoothly and efficiently.

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    Tees Valley Hospital - Saturday, 11 April 2026
  • Superb new facility

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    Tees Valley Hospital - Saturday, 11 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

Get in touch

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud