Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Was able to park in disabled parking, picking a friend up after she had a procedure. The staff were very good in helping me to find the ward and room

    star rating
    Tees Valley Hospital - Saturday, 28 March 2026

  • Had knee replacement and everyone was helpful and put my mind at ease

    star rating
    Tees Valley Hospital - Wednesday, 25 March 2026

  • Excellent experience First Class Service from the moment I arrived until I left the hospital Friendly -Caring - Professional

    star rating
    Tees Valley Hospital - Friday, 13 March 2026

  • I had an overnight stay after my operation. Every single member of staff was so friendly and pleasant. The hospital itself was immaculate.

    star rating
    Tees Valley Hospital - Thursday, 26 February 2026

  • I went in for a small facial operation, but every step of the way I was dealt with such care and kindness from lovely staff. They put me at ease, so I found the whole experience very straight forward and over in a short time. Nothing to worry about. Thank you to everyone involved.

    star rating
    Tees Valley Hospital - Friday, 13 February 2026

  • Such a nice place staff very helpful and friendly

    star rating
    Tees Valley Hospital - Wednesday, 4 February 2026

  • From start to finish, my experience was amazing! Surgeons, nurses, healthcare assistants were all amazing! Care was up there with the best Ive ever received when in hospital and having surgery

    star rating
    Tees Valley Hospital - Tuesday, 3 February 2026

  • I've just had a total knee replacement at Tees Valley Hospital and cannot praise the staff too highly. They are excellent in every department. The care I received there was first class. Thank you,Tees Valley Hospital, for your care, patience and understanding

    star rating
    Tees Valley Hospital - Tuesday, 27 January 2026

  • I received an initial appointment with the consultant within a few weeks of my GP advising me he recommended I had the endoscopy procedure. The first appt was to meet the consultant who asked what the symptoms were. He then advised I would shortly receive an appointment. This came within two weeks. The endoscopy procedure was carried out by the consultant, with a backup of several nurses, who explained every thing clearly, professionally and with great care that I understood what would happen during the procedure.

    star rating
    Tees Valley Hospital - Saturday, 10 January 2026

  • Had surgery here today on the back off my leg, would just like to say from start to finish the way I was treated was unbelievable. The staff were absolutely fantastic. Mr Siddiqui and his team were brilliant. Thank you very much and keep up your excellent work!

    star rating
    Tees Valley Hospital - Friday, 2 January 2026

  • Fantastic experience considering how apprehensive I was having a carcinoma removed and a skin graft. Staff were brilliant and everything was explained along the way. Can't thank them enough

    star rating
    Tees Valley Hospital - Saturday, 27 December 2025

  • My operation on my root canal went well. The nurses and doctors absolutely amazing and did a fantastic job of getting me ready, I’m impressed with that place how clean it was and efficient they were.

    star rating
    Tees Valley Hospital - Tuesday, 23 December 2025

  • Fantastic staff - attended today for endoscopy and was very nervous to say the least. However, staff were kind, extremely reassuring and explained the whole process in detail - can’t thank them enough.

    star rating
    Tees Valley Hospital - Thursday, 18 December 2025

  • A good experience at TVH during an anxious time - I have used this hospital on a number of occasions and received the same service every time so far. Friendly, kind and knowledgeable team from the reception staff to the Consultant and everyone in between. All delivered in a clean and modern facility. I would definitely use again.

    star rating
    Tees Valley Hospital - Wednesday, 17 December 2025

  • Always well looked after, good pre and post op car, excellent food and drink provided.

    star rating
    Tees Valley Hospital - Friday, 12 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud