Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • A very good experience on the whole. The only thing that I believe should be reviewed is the answering of the telephone. On discharge I was given a book with contact details. Unfortunately I made several calls that were not answered and had to leave a message on the answerphone. I was called back.

    star rating
    Tees Valley Hospital - Thursday, 12 November 2026
  • I cannot fault any of the staff..from reception through to ward reception..support staff for my operation were all very friendly and assured. All requirements/procedures after the operation were clearly explained and felt in good hands throughout.. Overall a very good experience

    star rating
    Tees Valley Hospital - Wednesday, 11 November 2026
  • I feel very lucky to have had my hip replacement at Tees Valley Hospital last week. Luckily I haven't been to many hospitals over the course of my life but amongst those I have been to Tees Valley was the best by far. The team who looked after me from being admitted to being discharged were amazing you should all be so proud of yourselves. Thank you to Mr Webb and team for the surgery and thank you so much to everyone on the ward afterwards who looked after me during the night and day afterwards. I'm looking forward to a full recovery and coming back for my check up.

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • There is disabled parking right outside which is very helpful and much smaller than JCUH which in my opinion helps

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • Went for my follow up appointment which went well and im well pleased with my recovery. Glad i had the procedure done

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • Tees valley Hospital functions impeccably it's perfect

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • Good all round experience

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • Latest visit to Physio and consultant where first class the physio is ongoing until discharge

    star rating
    Tees Valley Hospital - Tuesday, 10 November 2026
  • The hospital is a very clean environment. The staff were excellent from the reception to the nursing staff to the ward hostess they were all great. Very caring very willing to answer questions and very willing to help in any way they could.

    star rating
    Tees Valley Hospital - Monday, 9 November 2026
  • 5 star experience throughout

    star rating
    Tees Valley Hospital - Friday, 6 November 2026
  • Very good experience despite on going extension work staff were brilliant

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    Tees Valley Hospital - Thursday, 5 November 2026
  • This was my second surgery at Tees Valley in the last 10 months and I cannot recommend this place highly enough. In fact if I could have every procedure that I need here I most certainly would. From the moment you arrive you are in a lovely light waiting room with plenty of comfortable seating, you are welcomed by pleasant helpful receptionists, the nurses are very caring and understanding taking the time to go through things with you so you know what's going to happen. Every where you go is always clean and pleasant. Up on the wards all the staff that you encounter from cleaning staff, the catering staff, the nurses, the physio's, the surgical teams and of coarse my amazing surgeon Mr Webb all make you feel as comfortable and relaxed as you could possibly be.

    star rating
    Tees Valley Hospital - Wednesday, 4 November 2026
  • I was very impressed with everything

    star rating
    Tees Valley Hospital - Tuesday, 3 November 2026
  • Excellent

    star rating
    Tees Valley Hospital - Tuesday, 3 November 2026
  • Tees valley does not feel like a hospital, more of a hotel vibe.

    star rating
    Tees Valley Hospital - Tuesday, 3 November 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud