Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Really positive experience here after no support from GPs. Kind Radiography staff who helped me get past my claustrophobia to have an MRI having not managed one elsewhere previously. Very clear diagnosis of what the problem is from Mr. Karpe who explained it all clearly and what I need to do to manage issue.

    star rating
    Google review
    Tees Valley Hospital - Saturday, 11 July 2026

  • I had an NHS Funded surgery here yesterday on the 10th July under the Colorectal team. I have to say that the staff, including the admissions/discharge nurses, HCAs and anaesthetist were absolutely amazing. The surgeon was a stereotypical surgeon I'm afraid, very minimal understanding of a bedside manner, no time for questions, dismissive, a god-like arrogance - the usual. I would like to say that the consultant anaesthetist, who I can't remember the name of, was the most kind, funny, reassuring and passionate medical professional I have ever come across - and if this feedback could make his way back to him, I would greatly appreciate it. There were some ways in which the experience could have been improved. A debrief after surgery would be nice (I didn't even know if my surgery was done via burning or surgical excision, whether to keep replacing the gauze, when I could shower, what side effects to be aware of, nor was I given compression stockings). The surgeon actually having a discussion with the patient instead of a quick hello and signature in rhe consent form would be reassuring. Overall it was a great experience, but not exceptional as the aftercare protocols and advice was scarily limited.

    star rating
    Google review
    Tees Valley Hospital - Saturday, 11 July 2026

  • The staff are amazing makeing you feel so settled a big thank you to dr sanjay anne denise and pk also the discharge nurse ( sorry forget her name ) thank you all so much

    star rating
    Google review
    Tees Valley Hospital - Friday, 19 June 2026

  • Lovely friendly attentive and informative staff. Immaculate place. Felt well looked after and safe. Really pleased with my proceedure and treatment overall. Cannot fault the place.

    star rating
    Google review
    Tees Valley Hospital - Friday, 19 June 2026

  • My husband, Donald, always receives the best possible care when having day surgery by Mr Miranda. All staff at this Hospital are to be commended for their caring attitude.

    star rating
    Google review
    Tees Valley Hospital - Friday, 12 June 2026

  • All staff I came into contact with were friendly, polite and very informative, every step of the way. It made my experience a relaxed and worry-free one, which i am very grateful for. A big Thank you to all involved !

    star rating
    Google review
    Tees Valley Hospital - Tuesday, 2 June 2026

  • Fabulous care from start to finish from all the clinical and support staff. Made my stay as comfortable and friendly as possible, even with me being a Hull City supporter on the day of the playoff final against Boro! Mr Bayles was superb and gave up considerable parts of his bank holiday weekend to ensure I was ok. The hospital should be very proud of all its staff.

    star rating
    Google review
    Tees Valley Hospital - Tuesday, 26 May 2026

  • Overall a very good experience. My doctor and nurses were brilliant. So friendly and comforting. And no waiting times! Great.

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    Google review
    Tees Valley Hospital - Tuesday, 26 May 2026

  • A great, immaculate hospital with amazing, caring and friendly staff, would definitely recommend this hospital.😁👍

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    Google review
    Tees Valley Hospital - Tuesday, 26 May 2026

  • I recently had 2 teeth extracted by Mr Hawkings and his team, and I must say ive never had a hospital or dentist experience quite like it, at my initial appointment with Mr Hawkings i was informed of everything that will happen, told of things that could happen and he was patient and answered all of my questions. On the day of my procedure I was looked after and felt very comftable the entire time, everyone who I dealt with from the nurse who booked me in, to the team doing my extraction, to the nurse on the day unit after my procedure were all so kind and professional. I highly reccomend this hospital and specifically Mr Hawkings and his team. Thankyou for such a positive experience and a smooth procedure 😊

    star rating
    Google review
    Tees Valley Hospital - Monday, 18 May 2026

  • I attended the Tees Valley hospital for a minor procedure. Staff were very attentive, reassuring and informative. I would certainly recommend the hospital for excellence. Thank you.

    star rating
    Google review
    Tees Valley Hospital - Monday, 18 May 2026

  • Been here for a couple of medical issues. Always treated well and I'm still here to talk about it

    star rating
    Google review
    Tees Valley Hospital - Saturday, 9 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud