Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I was admitted to Tees Valley Hospital on the 13th October under the care of Mr McMurty and his surgical team. My whole experience prior to my hip replacement surgery and the follow up care was 5 star.

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    Tees Valley Hospital - Thursday, 15 October 2026
  • very calm & efficient setting.

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    Tees Valley Hospital - Wednesday, 14 October 2026
  • All the staff were friendly and caring. I felt well looked after and I was kept informed throughout my stay. I couldn’t have asked for better care from the whole team.

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    Tees Valley Hospital - Wednesday, 14 October 2026
  • Outstanding experience at his hospital yesterday. I went in for wisdom tooth removal under general anesthetic. The staff are absolutely lovely and made my stay a happy experience. I was extremely nervous for the whole process but I was spoken through everything thoroughly. It’s nice to receive such a high standard of care. Thank you Dr Nugent and team.

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    Tees Valley Hospital - Sunday, 11 October 2026
  • A helpful modern hospital, perfect for my knee operation

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    Tees Valley Hospital - Sunday, 11 October 2026
  • Tees Valley Hospital is an excellent Health Care Hospital who carried out my hernia operation in very prompt style. Operation was BROUGHT FORWARD 16 days. Excellent 24 hour stay, very friendly and helpful staff. Thank you. thank you

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    Tees Valley Hospital - Saturday, 10 October 2026
  • Very good.

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    Tees Valley Hospital - Thursday, 8 October 2026
  • Thank you Tees Valley Hospital. Had an appointment today it went amazingly well and hospital was kind enough to schedule a transport to and from hospital to home to rectify previous error with my appointment . Lovely staff . Thank you 🙏

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    Tees Valley Hospital - Thursday, 8 October 2026
  • Very efficient, professional, informative and caring.staff The hospital is well appointed and very clean.

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    Tees Valley Hospital - Thursday, 8 October 2026
  • Nobody wants to have surgery, but when you have to I can’t tell you how much an environment like this helps , the whole process was faultless, remarkable staff , fantastic building spotlessly clean , Mr Webb was amazing, putting my mind at rest explaining what was going to happen and reassuring me, I really can’t fault anyone I encountered during my whole treatment and would like to thank them all

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    Tees Valley Hospital - Thursday, 8 October 2026
  • Very good very professional

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    Tees Valley Hospital - Thursday, 8 October 2026
  • The receptionist staff were very helpful and had a cheerful manner.

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    Tees Valley Hospital - Wednesday, 7 October 2026
  • Easy access to hospital Easy free parking Nice waiting area and friendly staff on reception Appointment on time

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    Tees Valley Hospital - Wednesday, 7 October 2026
  • Post Opp, very happy with the outcome

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    Tees Valley Hospital - Wednesday, 7 October 2026
  • The hospital was very welcoming and l was seen by the consultant at the appointment time

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    Tees Valley Hospital - Wednesday, 7 October 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Paying for yourself?

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud