Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I had a very positive experience at the hospital throughout my treatment and surgery. The admission process was straightforward, and all the staff I encountered were friendly, welcoming and professional. The hospital was clean, comfortable and well maintained. I stayed overnight following my surgery, and the overall experience was very good. The food was enjoyable, and I felt well looked after throughout my stay. Before being discharged, I was seen by the nursing and physiotherapy teams, who were supportive and provided all the information and guidance I needed for my initial recovery at home. I’m continuing to attend regular physiotherapy sessions as part of my recovery, and this has been going really well. The physiotherapy team have been helpful in assessing my progress and guiding me through each stage of rehabilitation. Overall, I couldn’t fault my experience. From admission and surgery through to discharge and ongoing rehabilitation, I felt well cared for and supported. I would happily recommend the hospital to anyone considering treatment there.

    star rating
    Winfield Hospital - Thursday, 5 November 2026
  • All good, thanks

    star rating
    Winfield Hospital - Wednesday, 4 November 2026
  • My consultant, doctors and nurses were all extremely professional and caring. My room was bright and clean, as was the rest of the hospital. I cannot fault my experience at the Winfield in any way.

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Great experience with the hospital very friendly staff

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Recent visit was good with great x-ray and reception staff

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • We felt slightly uneasy about my wife being an NHS patient attending a private facility. This wasn't made any easier by the manner of the receptionist. She said, in a not so quiet voice, "so you'll be an NHS patient today" for all to hear. It felt quite derogatory. Apart from that, our experience at the facility was very pleasant. We asked the receptionist for contact details to have the extra information Mr Prem Chana requested from my wife's doctor's surgery to be sent to. Mr Chana suggested it should be sent to a central portal at Winfield Hospital. The receptionist didn't know what we were talking about, so we suggested she let us have the email address of Mr Chana's secretary to have the information sent to. There seemed to be a slight disconnect in What Mr Chana expected the receptionist to know and what she actually did know.

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Clean and tidy 5 star hospital. There is nothing can say to chance it. Was so lovely and friendly.

    star rating
    Winfield Hospital - Monday, 2 November 2026
  • Great hospital all staff friendly and professional Nothing was to much for them help when needed was prompt and attentive

    star rating
    Winfield Hospital - Monday, 2 November 2026
  • No complaints

    star rating
    Winfield Hospital - Monday, 2 November 2026
  • Always a joy to visit The Winfield, appt always on time and a very calming place and relaxing appt

    star rating
    Winfield Hospital - Monday, 2 November 2026
  • As previously described.

    star rating
    Winfield Hospital - Monday, 2 November 2026
  • Hospital staff were ready to greet me on my arrival and my room and everything needed to wear and prepare for surgery was ready.

    star rating
    Winfield Hospital - Saturday, 31 October 2026
  • The Winfield is an amazing place amazing staff. The rooms are really nice, really tidy and really clean with ensuite facilities. Can't fault anything about the care I had, A dedicated nurse just for you. A really pleasant experience And I wouldn't go anywhere else for any other procedure apart from the Winfield. Thank you very much for looking after me

    star rating
    Winfield Hospital - Friday, 30 October 2026
  • Miss Hazlerigg was highly professional, polite and friendly at all times. She gave full explanations for all the possible outcomes and how they could be managed.

    star rating
    Winfield Hospital - Thursday, 29 October 2026
  • My experience was overall excellent. I found her very helpful very comforting and I would recommend her services to anybody. 10 out of 10.

    star rating
    Winfield Hospital - Thursday, 29 October 2026

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud