Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Excellent and professional service from first appointment with my surgeon to my discharge after my procedure. All options were explained very well to me. Staff very caring and understanding which made my stay comfortable. I left with plenty of medication to ease my pain after my surgery and received a call within 2 days to see how I was recovering. I am really pleased to have chosen this hospital.

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • The Winfield felt more like a hotel than a hospital! Everything worked like clockwork and on time. Staff are very friendly and put you at ease.

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • Such a wonderful team, so friendly and attentive with an efficient and supported environment.

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • All the staff were very friendly and efficient. The surroundings were spotless.

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • Very friendly and professional staff and lovely hospital

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • Friendly Staff and always helpful.

    star rating
    Winfield Hospital - Monday, 9 November 2026
  • Absolutely adore the Winfield and those that work there

    star rating
    Winfield Hospital - Friday, 6 November 2026
  • I had a very positive experience at the hospital throughout my treatment and surgery. The admission process was straightforward, and all the staff I encountered were friendly, welcoming and professional. The hospital was clean, comfortable and well maintained. I stayed overnight following my surgery, and the overall experience was very good. The food was enjoyable, and I felt well looked after throughout my stay. Before being discharged, I was seen by the nursing and physiotherapy teams, who were supportive and provided all the information and guidance I needed for my initial recovery at home. I’m continuing to attend regular physiotherapy sessions as part of my recovery, and this has been going really well. The physiotherapy team have been helpful in assessing my progress and guiding me through each stage of rehabilitation. Overall, I couldn’t fault my experience. From admission and surgery through to discharge and ongoing rehabilitation, I felt well cared for and supported. I would happily recommend the hospital to anyone considering treatment there.

    star rating
    Winfield Hospital - Thursday, 5 November 2026
  • All good, thanks

    star rating
    Winfield Hospital - Wednesday, 4 November 2026
  • 100 percent satisfied

    star rating
    Winfield Hospital - Wednesday, 4 November 2026
  • My consultant, doctors and nurses were all extremely professional and caring. My room was bright and clean, as was the rest of the hospital. I cannot fault my experience at the Winfield in any way.

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Great experience with the hospital very friendly staff

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Recent visit was good with great x-ray and reception staff

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • We felt slightly uneasy about my wife being an NHS patient attending a private facility. This wasn't made any easier by the manner of the receptionist. She said, in a not so quiet voice, "so you'll be an NHS patient today" for all to hear. It felt quite derogatory. Apart from that, our experience at the facility was very pleasant. We asked the receptionist for contact details to have the extra information Mr Prem Chana requested from my wife's doctor's surgery to be sent to. Mr Chana suggested it should be sent to a central portal at Winfield Hospital. The receptionist didn't know what we were talking about, so we suggested she let us have the email address of Mr Chana's secretary to have the information sent to. There seemed to be a slight disconnect in What Mr Chana expected the receptionist to know and what she actually did know.

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • Clean and tidy 5 star hospital. There is nothing can say to chance it. Was so lovely and friendly.

    star rating
    Winfield Hospital - Monday, 2 November 2026

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud