Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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My ACL and meniscus knee surgery was a great success. The surgeon, Mr Kenan Dehne, was an excellent professional who successfully restored my knee to normal function. I would also like to express my sincere appreciation to Benny and the physiotherapy team, who provided the right guidance, exercises, and support throughout my recovery. Their expertise and encouragement played a significant role in helping me regain strength, mobility, and confidence in my knee.
West Midlands Hospital - Tuesday, 29 September 2026 -
The hospital was very clean and welcoming. The staff were friendly.
West Midlands Hospital - Friday, 25 September 2026 -
I went for a full hip replacement so anxious and nervous. I came away wondering why. The staff are kind and caring. Nothing was too much trouble. The nurses in anesthesia room were lovely putting me totally at ease as was the anethatist. Mr Aguwal is a kind and gentle person who did a marvellous job. I have had the best of care from all concerned from first consultation to follow up appointment 6 weeks later.
West Midlands Hospital - Sunday, 20 September 2026 -
Very clean and tidy I will definitely recommend it to everyone
West Midlands Hospital - Friday, 11 September 2026 -
I recently had a PKR here and what can I say! The rooms are lovely, ALL the staff are lovely, professional, caring and there if you have a wobble, which i did. Everything was great. From the moment I arrived in the morning until I left the following day, nothing was too much trouble. What a place! There is no way I could thank them enough for what they did, how they were and for being there. Thank you West Midlands Hospital you really are a credit to the health services.
West Midlands Hospital - Wednesday, 9 September 2026 -
Excellent service
West Midlands Hospital - Wednesday, 9 September 2026 -
Excellent - Can't think of how the appointment could have beeen improved
West Midlands Hospital - Tuesday, 8 September 2026 -
I was informed which waiting room to go to on arrival. Although the waiting area was busy as a number of consultants were on duty I was seen by the consultant before my appointment .
West Midlands Hospital - Monday, 7 September 2026 -
I had to undergo a hysterectomy. Unfortunately NHS wait times were long so I opted to have it done at West Midlands Hospital. The staff were wonderful! They were kind, caring, understanding and care was as I expected. My dietary requirements were met (not your basic, boring vegetarian/vegan food). My husband was looked after while I was in surgery and the after care has been great! It was an allround fantastic service from pre-op through to post-op. The hospital is very clean. The emergency nurse call (which was accidently pressed 🙈 was rapid with several professionals standing at the foot end of my bed within seconds). Every professional (HCA, Nurse, Surgeon, Anaesthetist etc) all listened to me and tailored care to my needs instead of just doing what they thought was best. One of the nurses even made me a hot water bottle to ease the pain on top of all the meds and made sure it was kept warm! Thank you to a wonderful team.
West Midlands Hospital - Thursday, 3 September 2026 -
Joined the ramsey movers class with nicky She is so welcoming and friendly and really enjoy all the classes as they are different every week lovley 3/4 hour class Well done nicky
West Midlands Hospital - Tuesday, 1 September 2026 -
Excellent care from start to finish & very speedy process
West Midlands Hospital - Saturday, 22 August 2026 -
Every staff member i encountered was a pure pleasure
West Midlands Hospital - Thursday, 6 August 2026 -
Great hospital, made me feel safe while I was there, they came in and asked if I was ok if I needed anything said press the button and we will come straight in. Overall they made me feel at ease and relaxed before my surgery and after and explained all medication and discharge notes and any problems to ring the hospital straight away. Would highly recommend.
West Midlands Hospital - Wednesday, 5 August 2026 -
Thanks to Mr Paringe for his proffesional surgery replacing my left hip, amazed i didnt need staples to be removed, and a very neat wound, staff were amazing and friendly, answering my call bell, i didnt need to wait and friendly catering staff, thank you all Carol Wilson.
West Midlands Hospital - Monday, 3 August 2026 -
Had a knee operation here twice and both times the staff and physio team have been so wonderful and helpful and im finally getting back to movement in right knee. Kept me happy as I was crying the lot as my 1st ever operation and 2 have 2 I was so scared but they kept me at ease and kept me smiling cant thank them all enough
West Midlands Hospital - Monday, 3 August 2026
