Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Fantastic hospital with wonderful staff. I attended the hospital for an outpatient procedure and I cannot fault the care that I received while at the hospital. Checking in was quick and easy and the receptionist met everyone with a warm smile which definitely made me feel at ease! The nursing staff were all absolutely incredible and very attentive, particularly after surgery when my pain levels had elevated. They were quick to listen to any concerns I had as well as helping me as quickly as they could. The surgical and anaesthetic team were fabulous, they were aware of my past experiences with a different hospital and ensured that I was calm and anxiety free before starting. From start to finish my surgical treatment at West Midlands Hospital was one I cannot fault and I will definitely recommend the hospital to all of my family and friends going forward.
West Midlands Hospital Friday, 27 June 2025
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I was an inpatient this week at the hospital and I really must say that I had a flawless experience from booking in, to the operation, and aftercare. The consultant, anaesthetist, post-op staff, catering, and nursing staff all worked together seamlessly for a stress-free experience. I can’t rate the staff highly enough, and my husband who was with me also felt cared for. It genuinely felt like a hotel stay, with good food, a really comfy and high tech bed, and spacious en-suite. Nothing was ever too much trouble for anyone, and I’m very grateful to the whole hospital for my stay. A warm friendly smile from all made me almost sorry to leave!
West Midlands Hospital
Thursday, 26 June 2025 -
I had knee surgery , been 6 weeks now so glad i had it done here.all the staff from start to finish was amazing 😊 and thank u Dr malek . Highly recommend for knee surgery 👍
West Midlands Hospital
Wednesday, 25 June 2025 -
Had a surgery under the care of mr oluwajobi and the whole procedure went well from surgery to aftercare. Although I have only been in hospitals occasionally, thankfully, I must admit my experience here was probably one of, if not THE best. The nurses pay extra attention to individual needs and provide all information needed for healing. I would recommend this hospital to all patients. Please send my thanks to the nurse Sadie and Mr Oluwajobi too.
West Midlands Hospital
Wednesday, 18 June 2025 -
My wife had an condition called spinal stenosis which was causing her pain and discomfort all around the lower part of her body and legs. After various test we were booked for an operation with Ramsey Health care by the NHS. We had consultations at Stourside Hospital in Stourbridge and the actual operation at the West Midland hospital in Halesowen. The actual operation was carried out by Dr Farooqi, and was our consultant throughout. We also received two physio consultations. We never had to wait very long for any appointment. The operation which needed a very high level of skill and expertise was carried out by Dr Farooqi with extreme skill by Dr Farooqi. At all times we were treated with great friendliness and kindness. Because my wife has Alzheimers I as her husband was allowed to stay with her in the ward for most of the time. Our experience in the two hospitals was brilliant. The staff appeared to us to be a close knit family with all the love that the safe environment of a family should give you.
West Midlands Hospital Sunday, 15 June 2025
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an absolutely fantastic hospital, the best one I've ever been to. i was a daycare patient yesterday I had my gallbladder removed, all the staff was absolutely fantastic and made me feel so much at ease I was very anxious. my surgeon was phenomenal Mr sellahewa and a lovely day nurse miss shergold, amongst other nurses that looked after me, Ive never been to such a wonderful clean hospital, very very recommended xxx
West Midlands Hospital
Friday, 13 June 2025 -
Amazing hospital I went in yesterday to have my hernia done they took care off me the people are so kind and easy to talk to thank u all for looking after me while I was there much appreciated 💗
West Midlands Hospital
Thursday, 12 June 2025 -
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West Midlands Hospital
Tuesday, 27 May 2025 -
West Midlands Hospital . I have given the hospital 5 stars and that extends to all the staff . Cant thank them enough for everything they done from start to finish . My surgeon was Mr Syed Ali Shahzad and he was exceptional . I spent many months struggling physically and mentally with water problems and pain . I was getting nowhere with the NHS and problems getting worse I reached out to Mr Syed Ali Shahzad for a consultation . I needed an operation for two things a urethral stricture repair and a reduction repair on my prostate . The urethral was repaired and I had Rezum on my prostate . This was all done in a matter of weeks . All highly caring and professional . Everything has healed perfect with all full function like before like nothing had gone wrong . I would personally like to thank Mr Syed Ali Shahzad and all the staff at the hospital . I cant thank them and recommend them enough .
West Midlands Hospital Tuesday, 27 May 2025
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Had my ACL reconstruction surgery here, follow up appointments with physiotherapy. Lovely people, clean hospital. Brilliant
West Midlands Hospital
Sunday, 11 May 2025 -
Had spinal surgery here today, Wednesday 30th April. Claire (Staff Nurse) and Neil (newly qualified Nurse) were absolutely both exceptional. Claire’s explanation of absolutely every process and advice was to say the least, second to none. Neil, whom I believe was only on his second week as a qualified Nurse, is an absolute credit to this hospital. His amazing caring personality where nothing is too much trouble, coupled with his diligence, was truly Humbling. My mother is having a shoulder replacement here on 12th May 2025 and I’d certainly wish they are on duty that day. Thanks again both.
West Midlands Hospital
Wednesday, 30 April 2025 -
Had hernia repair here clean efficient and nothing was to much trouble Thanks to all staff and Stourbridge prelimary assessments
West Midlands Hospital
Tuesday, 29 April 2025 -
I had a varicose veins surgery at this hospital yesterday and I can only say great things about each and everyone working there. Receptionist, the main consultant, anesthesiologist and the lovely ,LOVELY nurses. They all made me feel comfortable and looked after. I'm a bit anxious about hospitals but it's amazing to see how people like them took all that anxiety away. From the bottom of my heart, THANK YOU.
West Midlands Hospital
Thursday, 20 March 2025 -
My daughter had abdominal surgery at the hospital yesterday Wednesday 5th March. The staff, from check in until check out were professional, polite and welcoming. A first class service and experience for my daughter. She couldn't praise the staff more highly. On her behalf i thank you all for your dedication and care.
West Midlands Hospital
Thursday, 6 March 2025 -
I had my gallbladder out and I couldn't have had a better experience,the staff were so lovely and helpful,very clean and the food was lovely to
West Midlands Hospital
Wednesday, 5 February 2025
