Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Had a knee op here wow how lovely n helpful the staff were from ward nurses physio staff catering staff n of course surgeon can't praise them enough above excellent service a huge thank you to u all outstanding
West Midlands Hospital - Wednesday, 22 July 2026 -
Great care and service from West Midlands Hospital. Physiotherapy was excellent.
West Midlands Hospital - Sunday, 5 July 2026 -
Absolutely fantastic, from facilities, to all staff , could not have been any better Thank you all 🙏🏻
West Midlands Hospital - Monday, 29 June 2026 -
Very quick and polite the whole experience was good very helpful
West Midlands Hospital - Sunday, 21 June 2026 -
Well, what a day! I checked into Coleman Hill Hospital at 7:30am for my rotatory cuff repair and honestly, I couldn't have asked for a better experience. The staff were absolutely fantastic from start to finish. A huge shout-out to Gemma, Phil, Dr Paul, Deborah, and of course the man with the magic hands, Mr Rajeev Bansal. Special mention must go to Tink, who managed to cut my surgical pants off. Usually, I'm more accustomed to having them ripped off, so this was a refreshing change of pace! Phil kept everything running smoothly, Tink Awell (real name) kept me laughing, and Deborah deserves a medal for producing what may well be the finest tuna sandwiches, tea, coffee and biscuits known to mankind. Forget Michelin stars – hospitals need a sandwich rating system! The operation went brilliantly, and in true NHS efficiency style, I arrived at 7:30am and was back home by 3:15pm the very same day. Not bad considering someone had been tinkering around inside my shoulder only hours earlier. Now begins the next challenge: six weeks of recovery. Apparently, lifting pints, building bars, and pretending I'm still 25 are all off the agenda for a while. My wife is already enjoying reminding me of this every five minutes! To all the wonderful staff at Coleman Hill Hospital, thank you for your care, professionalism, humour and kindness. You made what could have been a stressful day an absolute pleasure. Now if anyone needs me, I'll be sitting in my arm sling, milking the sympathy vote for all it's worth and demanding tuna sandwiches on demand. Cheers everyone! 🍻😂🏥💪
West Midlands Hospital - Tuesday, 9 June 2026 -
Had consultant and treatment with Dr Ahmed Salama who was very professional,respectful and understanding. Thank you.
West Midlands Hospital - Tuesday, 9 June 2026 -
Mr Kenan dehne and physiotherapy was fantastic thanks very good results with my knee replacement highly recommend
West Midlands Hospital - Monday, 8 June 2026 -
Shoulder operation 11th May 26, from admittance to discharge same day everything was superb. I cannot speak highly enough of the staff, I was well looked after. Thank you Dr's Bansal and Innes nurse Rebacca Marsh and Tink.
West Midlands Hospital - Tuesday, 12 May 2026 -
Cannot recommend this hospital enough, ive been a patient now for several years and had various procedures under their care. The staff from reception through to consultants are amazing. Would highly recommend Dr. Salama and his team....they listen, care and he always seems to know exactly what and where to treat my pain...even when I'm unsure myself. Would give 10 stars 🌟 if I could.
West Midlands Hospital - Saturday, 9 May 2026 -
Here for total hip replacement. Care was amazing and surgery fantastic.
West Midlands Hospital - Wednesday, 6 May 2026 -
Ramsay have so far provided me with care to such a high standard it has really opened my eyes to how healthcare should be. I had my right knee replaced, (TKR)10 days ago, I’m walking without crutches already. From initial consultation to easy to access aftercare it’s all been a joy, and to use that word after TKR is real praise. I would recommend anyone to consider Ramsay when on their health journey.
West Midlands Hospital - Thursday, 30 April 2026
