Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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Very clean and tidy I will definitely recommend it to everyone
West Midlands Hospital - Friday, 11 September 2026 -
I recently had a PKR here and what can I say! The rooms are lovely, ALL the staff are lovely, professional, caring and there if you have a wobble, which i did. Everything was great. From the moment I arrived in the morning until I left the following day, nothing was too much trouble. What a place! There is no way I could thank them enough for what they did, how they were and for being there. Thank you West Midlands Hospital you really are a credit to the health services.
West Midlands Hospital - Wednesday, 9 September 2026 -
Excellent service
West Midlands Hospital - Wednesday, 9 September 2026 -
Excellent - Can't think of how the appointment could have beeen improved
West Midlands Hospital - Tuesday, 8 September 2026 -
I was informed which waiting room to go to on arrival. Although the waiting area was busy as a number of consultants were on duty I was seen by the consultant before my appointment .
West Midlands Hospital - Monday, 7 September 2026 -
I had to undergo a hysterectomy. Unfortunately NHS wait times were long so I opted to have it done at West Midlands Hospital. The staff were wonderful! They were kind, caring, understanding and care was as I expected. My dietary requirements were met (not your basic, boring vegetarian/vegan food). My husband was looked after while I was in surgery and the after care has been great! It was an allround fantastic service from pre-op through to post-op. The hospital is very clean. The emergency nurse call (which was accidently pressed 🙈 was rapid with several professionals standing at the foot end of my bed within seconds). Every professional (HCA, Nurse, Surgeon, Anaesthetist etc) all listened to me and tailored care to my needs instead of just doing what they thought was best. One of the nurses even made me a hot water bottle to ease the pain on top of all the meds and made sure it was kept warm! Thank you to a wonderful team.
West Midlands Hospital - Thursday, 3 September 2026 -
Joined the ramsey movers class with nicky She is so welcoming and friendly and really enjoy all the classes as they are different every week lovley 3/4 hour class Well done nicky
West Midlands Hospital - Tuesday, 1 September 2026 -
Excellent care from start to finish & very speedy process
West Midlands Hospital - Saturday, 22 August 2026 -
Every staff member i encountered was a pure pleasure
West Midlands Hospital - Thursday, 6 August 2026 -
Great hospital, made me feel safe while I was there, they came in and asked if I was ok if I needed anything said press the button and we will come straight in. Overall they made me feel at ease and relaxed before my surgery and after and explained all medication and discharge notes and any problems to ring the hospital straight away. Would highly recommend.
West Midlands Hospital - Wednesday, 5 August 2026 -
Thanks to Mr Paringe for his proffesional surgery replacing my left hip, amazed i didnt need staples to be removed, and a very neat wound, staff were amazing and friendly, answering my call bell, i didnt need to wait and friendly catering staff, thank you all Carol Wilson.
West Midlands Hospital - Monday, 3 August 2026 -
Had a knee operation here twice and both times the staff and physio team have been so wonderful and helpful and im finally getting back to movement in right knee. Kept me happy as I was crying the lot as my 1st ever operation and 2 have 2 I was so scared but they kept me at ease and kept me smiling cant thank them all enough
West Midlands Hospital - Monday, 3 August 2026 -
Absolutely brilliant service from start to finish quick efficient and wouldn’t hesitate to consider attending under Mr Kawesha care again. Results from surgery amazing , transformed my living , can now walk, exercise and feel so much better.
West Midlands Hospital - Friday, 31 July 2026 -
I recently had a medial branch block procedure at Ramsay West Midlands Hospital, and I cannot thank the team enough for the outstanding care I received. From the moment I arrived, every member of staff was kind, professional and reassuring, making me feel comfortable and well cared for throughout my visit. I had asked for sedation at very short notice because I was feeling anxious about the procedure, and the team went above and beyond to accommodate my request. I was incredibly grateful, as it made a huge difference to my overall experience. A big shout-out to Dr Ahmed Salama, whose professionalism, expertise and calm, reassuring manner immediately put me at ease. He took the time to explain everything clearly, answered all my questions and treated me with genuine kindness and respect. I felt I was in very safe hands throughout the procedure. The nursing and theatre teams were equally fantastic—friendly, compassionate and attentive from start to finish. Thank you to Dr Salama and everyone at Ramsay West Midlands Hospital for providing such exceptional care. I would not hesitate to recommend the hospital to anyone needing treatment. A truly five-star experience.
West Midlands Hospital - Wednesday, 29 July 2026 -
Professional and clean very quick service
West Midlands Hospital - Wednesday, 29 July 2026
