Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Amazing care all the through. I couldn’t fault anything. Quick and efficient reception. Comfortable, clean room. Very helpful, friendly and attentive nurses and HCA. And my theatre team were great

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    West Midlands Hospital - Wednesday, 7 January 2026
  • I had ACL reconstruction surgery here in September 2025 and couldn't have been happier with the care i received from my surgeon MR Dehne and the team at West Midlands Hospital. This was my first surgery and admittance into hospital and i was made to feel very safe and in good hands. The surgery was very successful and i was in minimal pain throughout and very well looked after. All care from pre to post op has been exceptional and i would highly recommend west mids. Thank you to Mr Dehne and the team at West Midland Hospital.

    star rating
    West Midlands Hospital - Wednesday, 7 January 2026
  • I had a total hip replacement in December and I can’t thank enough Professor Ed Davis, Dr Plant, theatre staff and the nursing team on the Clent Ward. The treatment I received was first class, by far the best treatment I’ve ever had. From admission to discharge I couldn’t fault a thing, the excellent care, excellent physios and the excellent catering staff for the delightful meals I received. A truly unforgettable experience and one I can thoroughly recommend to anyone having surgery. Thanks again.

    star rating
    West Midlands Hospital - Wednesday, 7 January 2026
  • Where do i start... What a credit to the nursing proffesion the nurses are. From when you come in till you go, nothing is to much trouble. From the catering staff to the consultants this is an incredible hospital...Ive had 3 operations here now and the care is second to none.. I wish this hospital every success in the future and keep up the incredible standards your staff abide too.. Thank you once again for looking after me..

    star rating
    West Midlands Hospital - Friday, 2 January 2026
  • I would like to say a massive thank you to all the staff, their professionalism and kindness has been a massive comfort for myself as I have been through surgery and recovery. I would highly recommend their services to anyone who needs real care and consideration when it comes to choosing the right treatments to get the best results. I am glad to say that my successful surgery has improved my quality of life greatly and hopefully if I ever need anything again I know where to go to get it sorted quickly. Thank you once again.

    star rating
    West Midlands Hospital - Wednesday, 17 December 2025
  • I cannot fault this hospital group. I received 5 star treatment throughout the process. Everyone treated me with kindness, professionalism, clarity and compassion, whilst receiving outstanding treatment in a spotless, quiet and calm setting. I cannot recommend this hospital group highly enough.

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    West Midlands Hospital - Friday, 12 December 2025
  • I recently had rotator cuff surgery at this amazing hospital under the care of Mr Bansal. I was treated with such care and kindness during my stay, and, as I was very nervous, I was continually reassured by the lovely ward nurses. Everything went well for me and I was back home in the early evening. I would like to thank everyone at West Midlands Hospital for their outstanding care.

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    West Midlands Hospital - Friday, 28 November 2025
  • Had a partial knee replacement, over the two days throughout my stay all staff were friendly & nothing was too much trouble. Quality of the food provided was very good and the room was clean & comfortable. Was kept well informed about the whole procedure even if it was painful once done ! 👍

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    West Midlands Hospital - Monday, 17 November 2025
  • Hi, I had minor surgery here yesterday, The service and support was 2nd to none absolutely phenomenal 👊👊, all staff were amazing, looked after me before, during and after my surgery, made my stay very comfortable 😀 😀 can't thank each and everyone enough 👏🏻👏🏻👏🏻

    star rating
    West Midlands Hospital - Wednesday, 5 November 2025
  • I was admitted on 3rd October for a knee replacement and would like to thank Mr. Malek and his team for looking after me. Everyone conducted themselves in a very professional manner. The Nurses couldn't do enough for me and they were thorough in answering any questions that I had and ensured that I fully understood what I needed to do post op. The hospital was spotless and the food was exceptional. I don't normally like being in hospital but I felt very relaxed, comfortable and safe. I would highly recommend this hospital.5 star treatment from the moment I walked into reception until I left the following day. A well deserved 5 stars.

    star rating
    West Midlands Hospital - Monday, 13 October 2025
  • Very attentive and friendly staff. Was looked after throughout my stay. Thank you to everyone involved

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    West Midlands Hospital - Wednesday, 8 October 2025
  • I recently had a full hip replacement. The treatment I received from the consultant Mr Dehne and all the team at the West Midlands hospital was exceptional from start to finish. For the first time in a long while I am pain free. Thank you to all of you.

    star rating
    West Midlands Hospital - Wednesday, 10 September 2025
  • Back in June this year I had complex Meniscus and ACL surgery preformed by mr Kenan Dehne. It was an old football injury from my youth and the surgery was a massive success thanks to mr Dehne and his team, absolutely fantastic treatment before, during and after my surgery.

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    West Midlands Hospital - Tuesday, 9 September 2025
  • Really good stuff and friendly they looked after my boyfriend and let me wayt tall my boyfriend was ok to go home thank you to all the staff

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    West Midlands Hospital - Tuesday, 12 August 2025
  • Although my stay at the West Midlands Hospital was as a day patient, the experience was excellent, Doctors, Nurses and all staff couldn't have been more informative, helpful and caring. My procedure, on my left knee, was carried out on the 26th May, 2025 by Mr. Kenan Dehne who I cannot speak highly enough. From the first consultation to procedure to post op appointment has been so positive and as a result of the procedure my knee is fantastic.

    star rating
    West Midlands Hospital - Friday, 18 July 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud