Information for patients

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent friendly, kind, attentative doctors and staff and facilities. Good food. Excellent all round service and aftercare. Cannot find fault with this hospital. Highly recommended.

    star rating
    Google review
    West Midlands Hospital - Friday, 16 October 2026

  • I Recently had a procedure at West Midlands Hospital, I received outstanding care and support from the whole team. Every single member of staff were so friendly and approachable, offering their time with constant smiles and care, they all made what was a little frightening for me so much easier They explained everything to me and made sure I was comfortable and supported at every stage of the journey. I can’t thank everyone enough for their kindness and support from my consultant, the nurses, theatre staff, HCA’s, catering and reception staff, and the kindness they showed my relative who stayed with me through the day. Thankyou all so much.

    star rating
    Google review
    West Midlands Hospital - Sunday, 11 October 2026

  • My follow up appointment was a pleasant experience, from waiting in a clean and well lit waiting room, to the nurse who greeted me and the consultation with Mr Bansal.The waiting time was reasonable and I was seen on time. Mr Bansal gave me time to ask any questions, which he answered ,and I was shown post operation x-rays. which was really interesting! I was very pleased with the appointment and very grateful to Mr Bansal for his skill and care and the confidence that he gave me to have the operation.

    star rating
    Doctify review
    West Midlands Hospital - Thursday, 8 October 2026

  • From entry to exit the care and attention was excellent, the hospital was pristine and the care I received during the procedure was also top class.

    star rating
    Google review
    West Midlands Hospital - Wednesday, 7 October 2026

  • My recent was good

    star rating
    Doctify review
    West Midlands Hospital - Wednesday, 7 October 2026

  • The pain was so bad and the doctor really helped me

    star rating
    Doctify review
    West Midlands Hospital - Tuesday, 6 October 2026

  • It was great. I was listened to and had great experience

    star rating
    Doctify review
    West Midlands Hospital - Tuesday, 6 October 2026

  • Very good thanks

    star rating
    Doctify review
    West Midlands Hospital - Tuesday, 6 October 2026

  • I have been in excruciating pain for weeks and was incredibly anxious, particularly seeing a male doctor. However, Dr Kawesha was wonderful. He is so approachable and has a very caring nature. He was respectful and took time to listen to, and talk to, me, explaining everything fully.

    star rating
    Doctify review
    West Midlands Hospital - Tuesday, 6 October 2026

  • Absolutely amazing! I can't thank the staff at West Midlands Hospital enough for such a great experience. Every single person I encountered was incredibly friendly, warm, and professional. From start to finish, the care was exceptional. The team truly goes above and beyond to make you feel comfortable, reassured, and well looked after. If only the rest of the NHS was like this hospital, the UK would be in a much better and healthier place! I would highly recommend this facility to anyone seeking top-tier medical care.

    star rating
    Google review
    West Midlands Hospital - Monday, 5 October 2026

  • Excellent doctor very helpful and informative staff very helpful and polite

    star rating
    Doctify review
    West Midlands Hospital - Monday, 5 October 2026

  • Absolutely brilliant visit

    star rating
    Doctify review
    West Midlands Hospital - Monday, 5 October 2026

  • Excellent visit excellent outcome

    star rating
    Doctify review
    West Midlands Hospital - Monday, 5 October 2026

  • My ACL and meniscus knee surgery was a great success. The surgeon, Mr Kenan Dehne, was an excellent professional who successfully restored my knee to normal function. I would also like to express my sincere appreciation to Benny and the physiotherapy team, who provided the right guidance, exercises, and support throughout my recovery. Their expertise and encouragement played a significant role in helping me regain strength, mobility, and confidence in my knee.

    star rating
    Google review
    West Midlands Hospital - Tuesday, 29 September 2026

  • The hospital was very clean and welcoming. The staff were friendly.

    star rating
    Doctify review
    West Midlands Hospital - Friday, 25 September 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud