Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • “An appointment with Ms Grant to remove a wisdom tooth referral by my local dentist, explained every step of removing the tooth, and completely painless and careful, Can't thank this lovely lady enough, much appreciated. 5 stars, ⭐⭐⭐⭐⭐”

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    The Westbourne Centre

    Sunday, 26 May 2024
  • I had a great experience with Dr Martin Evans, he was very helpful and explain everything with details and that kept me calm Highly recommended

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    The Westbourne Centre

    Monday, 20 May 2024
  • “I was referred here by my dentist. From the start, all staff were friendly and welcoming. Martin Evans was very reassuring and managed to tell me in 5 minutes what my dentist(s) had failed to properly tell me in 2 years. His expertise made an uncomfortable procedure as stress free and painless as was possible. Thanks all.”

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    The Westbourne Centre

    Friday, 10 May 2024
  • Amazing clinic, very professional throughout my treatment. A big thank you to Dr. Jaime Grant for looking after me and doing an amazing job. She was so professional and talked me through my treatment step by step.

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    The Westbourne Centre

    Wednesday, 8 May 2024
  • I was referred here by my dentist. From the start, all staff were friendly and welcoming. Martin Evans was very reassuring and managed to tell me in 5 minutes what my dentist(s) had failed to properly tell me in 2 years. His expertise made an uncomfortable procedure as stress free and painless as was possible. Thanks all.

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    The Westbourne Centre

    Wednesday, 8 May 2024
  • “I had excellntent experience at The Westborne Centre from day one visiting .Dr Nishikawa is extremly professional and i felt well informed of the benefits and risk of my procedure and result is amazing . He truly changed my life . All staff were wonderful and i felt very safe in their hands .”

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    The Westbourne Centre

    Tuesday, 7 May 2024
  • “Five star treatment from beginning to endI had to go in for surgery on my leg. The nurses in the outpatient department were wonderful, felling very assured after explaining what to expect on the day etc.The day of my surgery I checked in with reception and was greeted with smiley faces. I was called straight away so no waiting. The theatre team were very thorough with all their checks and again very reassuring as I was a little anxious about having sedation (it’s not all that bad) I was back home recovering within 4 hours. The next day had a lovely courtesy call to see that all was ok.I would 100% recommend the Westbourne centre, from my experience I can see the staff enjoy their jobs and most importantly the care for their patients.Thank you for being a great team 🥰”

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    The Westbourne Centre

    Friday, 19 April 2024
  • “One month ago, I went to the oral surgery centre and had a following appointment for having my teeth removal due to my teeth had rotten. And I appreciate that dentist had gave the clear instruction and made me feel ready for teeth removal surgery after partly anaesthetise my teeth to ensure I did not feel pain of my teeth. IThe waiting time was not long and the staff were polite and patient. So therefore, I would highly recommend this oral Centre by resolving teeth issue if I occurred anothe teeth pain in the future but hopefully not getting pain again as I keep remind myself that I need to have my teeth clean regularly.Overall, the service were excellent.”

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    The Westbourne Centre

    Friday, 19 April 2024
  • Great service from Mr McMillan and his team - from initial enquiry through diagnosis and final treatment. What was great that at all times I was reassured, kept informed of what was happening and given a little encouragement throughout the extraction of a molar and wisdom teeth. I wouldn’t hesitate to recommend.

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    The Westbourne Centre

    Wednesday, 17 April 2024
  • One month ago, I went to the oral surgery centre and had a following appointment for having my teeth removal due to my teeth had rotten. And I appreciate that dentist had gave the clear instruction and made me feel ready for teeth removal surgery after partly anaesthetise my teeth to ensure I did not feel pain of my teeth. I The waiting time was not long and the staff were polite and patient. So therefore, I would highly recommend this oral Centre by resolving teeth issue if I occurred anothe teeth pain in the future but hopefully not getting pain again as I keep remind myself that I need to have my teeth clean regularly. Overall, the service were excellent.

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    The Westbourne Centre

    Saturday, 13 April 2024
  • “My dentist had referred me to the dental hospital but I was placed on a waiting list. Out of anxiety, I phoned the Westbourne centre to ask about a private consultation. I was given an appointment for later that week. After a thorough examination, Mr Evans put my mind at ease by explaining calmly my condition. A follow up appointment two months later reaffirmed that I had nothing to worry about. It will be my first port of call if, in the future, I need further reassurance.”

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    The Westbourne Centre

    Wednesday, 10 April 2024
  • Thank you for your service and kindness on Fri 5th April.

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    The Westbourne Centre

    Saturday, 6 April 2024
  • Must say this centre is first class greeted well, then down to pre surgery excellent, then into surgery , Mr Manu excellent attention to detail all the staff 10/10 and big guy Bob 🤜 👍 chills you Better than Nuffield

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    The Westbourne Centre

    Thursday, 28 March 2024
  • “On March 15th I attended the Westbourne Centre for the removal of a wayward wisdom tooth and abutting molar, and should like to express my thanks to the Westbourne team for their friendly and efficient delivery of exemplary care.In particular, my heartfelt gratitude goes to Mr Evans whose kindness and clear explanations put me at ease and inspired complete confidence, and whose skilful extraction of the offending teeth was swift and painless. With only minimal subsequent swelling and bruising, I could dispense with painkillers by day 2 following surgery, and a week on everything is healing nicely. I feel very fortunate to be rid of my longstanding dental issue- Thank you, Mr Evans!”

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    The Westbourne Centre

    Sunday, 24 March 2024
  • “I underwent surgery at the Westbourne Centre in August 2023 under the care of Mr Nishikawa. Words seem utterly inadequate to be able to explain the fantastic care and treatment that I received, the impact of which has transformed the way I feel about myself in so many ways. During consultations Mr Nishikawa spent time explaining the proposed surgery, ascertained the results that I was looking to achieve and answered all of my questions. Mr Nishikawa explained very clearly the entire process, exactly what the surgery would entail and what to expect during the post-operative and recovery periods. From our initial meeting through to discharge the care received from Mr Nishikawa and the team at the Westbourne Centre was truly fantastic. Thank you. I would also like to extend special thanks to Anja Mr Nishikawa’s secretary. Anja made everything run smoothly – Thank you. For anyone considering surgery look no further than Mr Nishikawa – an exceptionally talented surgeon. As a patient I have had restored to me a level of self-confidence that I thought I had lost. The person I am on the outside now matches the person I am within. Thank you.”

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    The Westbourne Centre Saturday, 9 March 2024

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