Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
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On an NHS referral, I had brilliant care from Miss Grant and her very helpful dental assistant. Minimal waiting time, efficient and very gentle dental work, and good after-care instruction. I was most impressed by Miss Grant's understanding of the dental side-effects of my prospective medication, alerting me to something I was unaware of. Thank you.
The Westbourne Centre
Saturday, 25 November 2023 -
I was referred to The Westbourne Centre by my dentist. Due to ongoing problems with 2 wisdom teeth, I needed both removed. Mr.McMillan performed this procedure, and whilst it was fairly straightforward, he ensured that I was as comfortable as possible, checked on my well-being often, was very professional and explained everything thoroughly before, after and during the procedure. After the procedure was over, I started to shake uncontrollably, though I wasn’t particularly worried, Mr McMillan insisted on checking me over by taking my blood pressure, oxygen levels and pulse rate ect, all whilst keeping me very calm. Thankfully, it was just an adrenaline rush, but he was very caring, so professional. Lovely man. Lovely staff. Clean and calm place. Would highly recommend.
The Westbourne Centre
Friday, 24 November 2023 -
I TRIED THIS CENTRE FOR FIRST TIME AS I HAD A LITTLE PAIN BUT THEY MADE ME FEEL WELCOME, THEY ARE KIND & PROFESSIONAL. THEY ARE AS HUMBLE AS TRUE MUSLIMS & I WISH THEM SUCCESS. ANCESTOR OF SALAHUDEEN AL-AYYUBBI
The Westbourne Centre
Thursday, 23 November 2023 -
I was referred by my dentist for the removal of a lower wisdom tooth on 11 October 2023. I was extremely nervous but felt I was in good hands with Miss Grant and her nursing assistant Rachael. The whole process did not hurt and Miss Grant kept me informed of every step she was taking all the way through the procedure. I found Miss Grant and Rachael extremely kind and professional. I would thoroughly recommend The Westbourne Centre.
The Westbourne Centre
Wednesday, 22 November 2023 -
Had 2 wisdom teeth out today. After feeling really nervous, was reassured by Miss Grant and her nursing assistant (I think Rachael). Both lovely, kind and professional made the process so much easier for me. Every staff member at the Westbourne Centre came across courteous. Very clean and relaxing environment. Thank you
The Westbourne Centre
Wednesday, 22 November 2023 -
I was referred as an putpatient by my dentist to have a wisdom tooth removed. I had my initial check up and everything to be done was explained by Mr Evans. Ten days later I was back to have the procedure. I was made to feel welcome by all the staff, from the front desk to the dental nurse. I was instantly put at ease by Mr Evans on the first visit so hadn't worried about what was going to happen. The procedure took about 15 minutes and I have had no pain. The whole experience was transformed from nightmare to a positive experience. Thanks to Mr Evans and the Westbourne Center.
The Westbourne Centre
Sunday, 19 November 2023 -
excellent service for my inguinal right groin hernia..staff were very attentive and friendly...the surgeon and team were excellent ...i would thoroughly recommend the westbourne centre for their services..and would rate them 5/5...no problem at all... thankyou sean doherty!
The Westbourne Centre
Friday, 6 October 2023 -
I attended for surgery on sat 23rd Sept as a nhs patient.i was overwhelmed by the great service that was provided . The nurses lynne and Lisa were superb, the consultant Mr pathak and his team that performed the surgery were brilliant. On Sunday the line manager Alison phone me to see how I was and offered further advice to my recovery so all all they are agreat team who definately put their patients as priority and accredit to Westbourne centre.
The Westbourne Centre
Monday, 25 September 2023 -
Excellent treatment, very friendly staff
The Westbourne Centre
Wednesday, 20 September 2023 -
Trying to get through to the clinic via phone is fairly difficult and parking can be tricky when busy but having said that I’m really happy with the service provided. All members of staff were really lovely. I had a wisdom tooth extraction performed by Mr Breeze, I was super anxious but, both him and the other member of staff who assisted were very reassuring during my consultation and throughout the extraction. Thank you so much!
The Westbourne Centre
Wednesday, 13 September 2023 -
I recently attended The Westbourne Centre regarding a problem with my gum which was affecting my life a great deal. I was seen very quickly by Mr Kevin McMillan who carried out exploration of the gum and removal of a root which was causing the problem. Mr McMillan was very understanding and explained to me what he was doing throughout the procedure which helped me to feel at ease. The reception staff were also friendly and helpful.
The Westbourne Centre
Monday, 28 August 2023 -
I was referred to The Westbourne Centre by my dentist, an upper big back tooth had caused me problems which my dentist could not handle and I was scared to death until I met Mr Tim Martin. What a fantastic man and dentist, how he put me at ease and explained the job to be done, which he did brilliantly, the man deserves a knighthood. Absolutely brilliant, and all the other staff made me so welcome, very much obliged to all. Thanks so much. Brian Hill
The Westbourne Centre
Wednesday, 9 August 2023 -
I was very anxious about having my tooth out but Miss Grant that done the procedure was amazing along with the Dental nurse who’s name I can’t remember. They made me feel at ease they were very calming and showed great empathy. Thank you so much I would definitely recommend this place 😊
The Westbourne Centre
Sunday, 6 August 2023 -
For someone who is terrified of the dentist I can not recommend The Westbourne Centre highly enough! Miss Grant who was my oral surgeon made me feel at ease both before and throughout my treatment! Thank you for making my experience bearable
The Westbourne Centre
Wednesday, 12 July 2023
