Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I would give 10 stars if I could. Every single staff member I come across here is so friendly and helpful, they really knock the stigma of feeling uncomfortable with dental appointments. I am extremely grateful for Miss Grant especially and her team (forgot her nurses name with the blonde hair who assisted in my wisdom tooth removal, but she was amazing too!) incredible ladies, extremely knowledgeable and it’s such a nice feeling to have somebody who listens to your concerns and actually goes out of their way to help you. I didn’t feel anxious at all from the x rays to the procedure, all thanks to the staff here. I could not praise Miss Grant especially enough, thank you so much.

    star rating

    The Westbourne Centre

    Wednesday, 11 September 2024
  • Top notch service. Had an extraction last Saturday which went smoothly although I was extremely nervous. I have not had any pain so stopped taking pain medicine after the first day. Mrs Grant and her assistant were absolutely lovely and was patient with me considering the amount of times I put my hand up for her to stop. Did not experience any pain however I was very anxious. Btw I was referred here by the NHS and was treated like any paying customer.

    star rating

    The Westbourne Centre

    Thursday, 5 September 2024
  • star rating

    The Westbourne Centre

    Thursday, 5 September 2024
  • star rating

    The Westbourne Centre

    Monday, 2 September 2024
  • Impacted wisdom tooth with cyst removal performed by Tim Martin. I'm an extremely nervous patient but Tim put me at ease throughout. The procedure was painless after the injections had taken effect. Tim put up with my shaking like a jelly, talked calmly to me at all times and it was all over in 20 minutes. A shout out to his Secretary Geraldine too who understood my nervousness, was super efficient and had kind words as well. A great team and lovely clinic although I'm sure they'll understand that I'm in no hurry to revisit! Thank you.

    star rating

    The Westbourne Centre

    Tuesday, 27 August 2024
  • I was seen by Dr mcmillan today to have my wisdom tooth removed,, he was very confident and reassuring and completed the procedure efficiently. Definitely recommend this place to anyone.

    star rating

    The Westbourne Centre

    Monday, 19 August 2024
  • Visited here for wisdom teeth extraction brilliant service & treatment from Miss Grant & the team. Would recommend for most dental needs.

    star rating

    The Westbourne Centre

    Thursday, 15 August 2024
  • “Had a multiple extraction of teeth today and the level of care given by Miss Grant and her dental nurse was second to none. I felt extremely anxious about the appointment and they kept me informed throughout, and the added bonus was it didn’t hurt at all and I was being a wuss for no reason at all! Thank you both for your compassion and kindness throughout my appointment.”

    star rating

    The Westbourne Centre

    Wednesday, 14 August 2024
  • Went 2x to have my wisdom teeth removed Easy to find My dentist Mr Breeze and his assistant were welcoming and took care of everything Both times were great and I wasn't nervous Staff are easy to contact and speak to on the phone, easy to connect with someone if needed Easy to arrange and reschedule appointments Only reason a 4* instead of 5* was I was discharged accidentally and didnt know until I rang to arrange my 2nd visit Also I think slowing the procedure and allowing time for the patient to ask questions and maybe a follow up call would be a good idea and explaining more step by step Other than that, Mr Breeze said I was an easy patient, and I just sat there and let him get on with it and all is well 4 days post teeth removal!

    star rating

    The Westbourne Centre

    Sunday, 21 July 2024
  • Fantastic dentist and facilities, saw me very quickly and even agreed to do treatment on a Saturday. The dentist I saw was Martin Evans and he inspired confidence from the very first meeting and talked me through the entire process thoroughly. I had two wisdom teeth and an impacted tooth removed, the process was very quick and relatively pain free. Even administing the anaesthetic wasn't that painful

    star rating

    The Westbourne Centre

    Saturday, 20 July 2024
  • Had some retained roots taken out today 13/7/24 by mr Evans I couldn’t feel a thing. He was great friendly and reassuring also the nurse helping was fantastic too 😊😊👍👍

    star rating

    The Westbourne Centre

    Saturday, 13 July 2024
  • Parking was a bit tight but once in all went ok

    star rating

    The Westbourne Centre

    Friday, 12 July 2024
  • Everyone is welcoming..Front desk is so friendly..the dentist (sorry forgot his name) who did my tooth extraction was so great..the whole procedure went well and fast..didn’t even realise he was done, all i heard was him humming..made me relaxed while my tooth extracted…had my surgery last 5th of July…already recommend THE WESTBOURNE CENTRE to my family and friends…5 out of 5

    star rating

    The Westbourne Centre

    Tuesday, 9 July 2024
  • My father was having trouble with his tooth and asked me if The Westbourne centre has availability to be booked in after many recommendations for his wisdom tooth to be removed. With phone calls of help and advise from Geraldine and Tom from the Dental department my father had an appointment date, my Father was highly impressed by how quick the process was. As soon as my Father took his first step into The Westbourne Centre, he felt a lovely welcome by Samaiya from reception, who has a wonderful smile and knowledge for the first contact of The Westbourne Centre and he did not face any challenges checking in. My Father was seen by Martin Evans, with Claire as the dental nurse who made him comfortable In the initial appointment, leaving my Father feeling positive for the Surgical removal of his tooth. My Father was very pleased and at ease as soon as the tooth was removed. He cannot thank the team enough!! Would recommend to everyone!!

    star rating
    The Westbourne Centre Monday, 8 July 2024
  • As a very nervous patient Martin Evans extracted my tooth with ease, he reassured me at every stage and Tracey was really kind. Thank you both, I was very well looked after.

    star rating

    The Westbourne Centre

    Thursday, 27 June 2024

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