Ramsay Health Care UK Hospitals Recognised for Exceptional Patient Experience


Ramsay Health Care UK is proud to announce that 20 of its hospitals across the UK have been recognised by Doctify with Patient Experience badges for 2026, reflecting consistently high standards of care based on real patient feedback.

Doctify’s Patient Experience badges are awarded using independently collected patient reviews and place healthcare providers into performance percentiles. Only the top 30% of services receive recognition, making this a significant achievement for Ramsay hospitals nationwide.

What the Patient Experience badges represent

  • Outstanding Patient Experience is awarded to the top 10% of healthcare providers on Doctify
  • Great Patient Experience is awarded to the next 20%, placing recipients in the 70th–90th percentile

The badges reflect patient feedback across key areas including quality of care, communication, professionalism and overall experience.

Hospitals rated Outstanding for Patient Experience 2026

The following Ramsay hospitals have achieved an Outstanding Patient Experience rating:

  • Blakelands Hospital
  • Euxton Hall Hospital
  • Fitzwilliam Hospital
  • Oaklands Hospital
  • Oaks Hospital
  • Park Hill Hospital
  • Renacres Hospital
  • Rivers Hospital
  • Rowley Hall Hospital
  • Springfield Hospital
  • Tees Valley Hospital
  • Winfield Hospital
  • Woodland Hospital
  • Woodthorpe Hospital

Hospitals rated Great for Patient Experience 2026

The following Ramsay hospitals have been awarded a Great Patient Experience rating:

  • Ashtead Hospital
  • Buckshaw Hospital
  • Duchy Hospital
  • New Hall Hospital
  • North Downs Hospital
  • Pinehill Hospital
  • The Yorkshire Clinic

Commitment to patient‑centred care

Commenting on the achievement, Sophie McCartan, Head of Customer Experience at Ramsay Health Care UK, said:

“We are incredibly proud to see so many of our hospitals recognised by Doctify for patient experience. This achievement reflects the commitment of our teams to providing high‑quality, compassionate care and ensuring every patient feels listened to, supported and valued.”

Ramsay Health Care UK's Chief Clinical and Quality Officer, Jo Dickson, commented on the achievement, 

“Delivering consistently high standards of care and putting patients at the heart of everything we do is central to our clinical approach. This recognition, based on genuine patient feedback, is a testament to the professionalism, expertise and dedication shown by our clinical and support teams across our hospitals every day.”

This recognition highlights the dedication of Ramsay’s clinical and non‑clinical teams, who work together every day to deliver safe, personalised and high‑quality care for patients across the UK.

Showcasing excellence in patient experience

Stephanie, Doctify's Co-Founder and CEO shared, 

"It’s great to see so many Ramsay hospitals recognised with ‘Outstanding’ and ‘Great’ Patient Experience Badges this year. Behind every badge are real patient stories, and that’s what makes this recognition so meaningful. Having multiple facilities reach these benchmarks is a real testament to their culture of transparency."

The Doctify Patient Experience badge provides patients with independent reassurance that a hospital is delivering high‑quality care, informed by real patient feedback.

Hospitals recognised in both 2025 and 2026 reflect a consistent and ongoing commitment to exceptional patient experience.

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