Patient Feedback
Hear from our patients talk about their recent experience with us
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I write in praise of the private GP service offered by Renacres Hospital. I am 69 and not on prescription medication, I’ve not visited a NHS GP since covid. I decided at covid time to have my own yearly private blood tests done including Hba1c and keep my own record of the comprehensive results. Incidentally Medichecks graph results are excellent at highlighting a trend. A recent NHS bowel screen had revealed there was some of the red stuff present so instead of automatically opting for the NHS options I decided I would get a private GP opinion first. Indeed the advice from the Renacres GP was to opt for a colonoscopy as this is an accurate method of assessing if the colon is causing issues that need fast track treatment. After a helpful and useful discussion with the GP about the options I decided to opt for a Private CT virtual colonoscopy, from my point of view this gave more feedback on other organs than the physical endoscope colon option, which is still an option available and may well happen after a consultation with a private gastroenterologist following the results of my CT scan. A consultation with a NHS consultant is also available if required as was a NHS virtual CT scan. So, what's the reason for using Renacres private healthcare? Well for me the evidence is clear, the speed of action and the detailed written reports are invaluable. I’ve spent more repairing my car over the last year than I’ve spent on private healthcare so for me cost is a matter of perspective. This private GP is a diligent hard-working GP with a pleasant understanding and facilitating approach to patient care, the consultation reports are very useful to aid understanding and to keep as a record of decisions. The CT scan written report is also very useful at commenting on other than the full colon. Will I use Renacres private healthcare again? Of course, I wish Ramsey Health had more private GP’s available but I don’t mind travelling nearly an hour to get first class advice. I would advise on at least a 30 minute initial and follow up appointments, anything less is in my view not long enough to discuss the issue of concern and this private GP is proficient at keeping the consultation focused and not deviating from the issue of concern. Fortunately Ramsey Healthcare have quite a few hospitals with the closest one ten minutes from where I live so I will see a private gastroenterologist at this location. Thank you the Renacres Private GP and Radiology staff for your help, In fact I find all Renacres staff helpful and polite. June 2025
Renacres Hospital Sunday, 29 June 2025
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I’ve had both my bottom wisdom teeth removed by Mr McMillan, he explained everything really well and kept me calm. I have had complications afterwards the first one being dry socket which was seen to and sorted by another dentist who was wonderful. The second was an abscess but the lady who helped me was lovely and kind and made sure the QE was aware I may need to attend. The reception staff have always been pleasant and after the abscess made sure I had calmed down to drive home. But extra mention is to the nurse who held my hand and then was on call via the out of hours number - she was amazing and reassuring. Overall the staff here have been outstanding and although I’ve had complications I think they were just unfortunate. I wouldn’t doubt the care that every team member has shown and I wouldn’t worry if I had to return (hopefully I don’t!)
The Westbourne Centre Sunday, 29 June 2025
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Kathryn Blackmore, Sister on the ward for my Surgeon Mak Tare....feels as though I'm leaving a long time friend, and hottest drain remover in the district!!
Springfield Hospital
Saturday, 28 June 2025
