Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I would choose Springfield Hospital again. The staff from the reception desks to the ward staff I felt very much looked after. Everyone was very polite and pleasant. I couldn't ask for more.

    star rating
    Springfield Hospital - Saturday, 2 August 2025
  • Great service and fab consultation more than happy with my procedure

    star rating
    Renacres Hospital - Friday, 1 August 2025
  • Every single staff member I was in contact with was amazing and nothing was ever too much. You get treated so well and everybody was so kind to me. They also sent me home with Molton Brown goodies! I would have surgery here again if I needed to. This is the third private hospital I’ve been to and is by far the best.

    star rating
    Oaklands Hospital - Friday, 1 August 2025
  • A lovely clean place staff were lovely

    star rating
    Woodland Hospital - Friday, 1 August 2025
  • very satisfactory

    star rating
    Ashtead Hospital - Friday, 1 August 2025
  • Excellent service. Had to wait no time at all for the appointment to be seen.

    star rating
    Woodland Hospital - Thursday, 31 July 2025
  • The woodlands is conveniently located with plenty of parking and easy access. Booking in is very easy and the waiting room is large clean and welcoming. Wait times are minimal. Staff are well presented, easy to understand and efficient in all aspects of their duties. I have had several occasions to use the Woodlands and have no hesitation in doing so.

    star rating
    Woodland Hospital - Thursday, 31 July 2025
  • Pleased I chose Mr Shukla & woodlands hospital

    star rating
    Woodland Hospital - Thursday, 31 July 2025
  • Wisdom tooth extraction with Dr B Palmer. After coming in very anxious I must say the dental team made me feel at ease! Dr Palmer went an extra step with customer service to ensure I was at ease. When the admin team told me it will be a theatre operating room was taken back , but seeing it it’s nothing like that , In fact that was not even a threat room just same as the dental room at ur dentist! The room was small with friendly stuff ! Msg To the admin team ( when I used to call asking the procedure of the tooth extraction & if l bring my mum or partner ) they would lack compassion n understanding that I was nervous , they described everything way off to what it was ! They just made everything worse than what it was .Bought my partner on the day n everything was fine . 0 star to the admin team , 5 star to dr b palmer n his team . Tooth extraction was done easy.

    star rating
    Tees Valley Hospital - Thursday, 31 July 2025
  • Had prostrate surgery here. Surgeon and staff all excellent. Would recommend.

    star rating
    Woodthorpe Hospital - Wednesday, 30 July 2025
  • Really happy with my experience, from initial consultation to surgery. Dr Craik was brilliant as was his team. The nurses were great.

    star rating
    Ashtead Hospital - Wednesday, 30 July 2025
  • Dr Grant and her dental nurse have seen me for 2 procedures. Both times they were an absolute pleasure, really put me at ease and made it as comfortable for me as possible. Would highly recommend

    star rating
    The Westbourne Centre - Wednesday, 30 July 2025
  • First time here, found to be very clean and friendly

    star rating
    Renacres Hospital - Wednesday, 30 July 2025
  • I originally saw Fadis Ofhaily who then referred me to Tint Tint Wai. Both of which are fantastic. I felt heard, understood for the first time in a long time. Both consultants explained everything to me clearly and recommended what was best for me treatment wise. Started treatment lastnight and I feel so happy today. Thank you both!

    star rating
    Oaks Hospital - Wednesday, 30 July 2025
  • Staff were very friendly and helpfil

    star rating
    Woodland Hospital - Wednesday, 30 July 2025

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