Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I can't fault this hospital at all. It is a treak for me, but it was the soonest option from referral to treatment. The whole process has been thorough and top level care from the start. My consultant and his team have been amazing. I started off thinking I had a small nerve issue in my foot that was being dismissed but my consultant was determined to get to the root cause and after more thorough investigation found it and advised treatment options pros and cons. I am recovering well and have total faith in the end result that they will have achieved. I can't thank them enough.

    star rating
    Woodthorpe Hospital - Thursday, 27 August 2026
  • Admission,proceedure,recovery and discharge all good as expected. Thank you.

    star rating
    Woodland Hospital - Wednesday, 26 August 2026
  • I recently stayed at Rowley Hall Hospital for an operation, and I honestly cannot praise the whole team enough. From the moment I arrived, the care, kindness and professionalism I received were exceptional. The nurses and care staff were absolutely amazing. They were so kind, compassionate, attentive and reassuring throughout what was a very difficult and painful experience for me. Nothing was ever too much trouble, and they went above and beyond to make sure I was comfortable, cared for and supported. They were also wonderful with my family and friends, which meant so much to me. Every aspect of my stay was fantastic, and I genuinely couldn't fault anything. Even the catering and food service staff were lovely, friendly and helpful, and the food was great. I cannot thank the entire team at Rowley Hall Hospital enough for everything they did for me. Every member of staff I came across made me feel cared for and valued. I would give more than 5 stars if I could. ⭐⭐⭐⭐⭐ Thank you to everyone at Rowley Hall Hospital for making a very difficult time so much easier. You are all amazing and I will never forget the care you gave me. ❤️

    star rating
    Rowley Hospital - Wednesday, 26 August 2026
  • Was swift, clean, staff were all great.

    star rating
    Exeter Medical - Wednesday, 26 August 2026
  • Very clean and efficient friendly team small parking area but refreshingly free

    star rating
    Mount Stuart Hospital - Wednesday, 26 August 2026
  • My Sigmoidoscopy experience was truly positive. I appreciated the digital communication and phone call reminders that kept me informed before the procedure. The reception area was spotless and inviting, where I was warmly greeted and made to feel welcomed. The nursing team, especially Nurse Dawn and Joan, was outstanding, providing excellent care and attentiveness. Throughout the process, I was treated with privacy and respect. I arrived feeling very sleepy and exhausted, even falling asleep in the waiting area after a restless night of frequent trips to the bathroom. The facility was impeccably clean and comfortable. Dr. Farid Houssain and his team performed the procedure with great expertise, ensuring I was comfortable and fully informed both beforehand and afterward. They carefully assessed my individual needs and circumstances. After the procedure, I spent some relaxing moments in the recovery bay, enjoying a cup of tea and biscuits that helped me feel much better. I only wish they had a soothing fruit tea, like peppermint, to settle my stomach. The department ran like a well-oiled machine—organized and efficient. I was able to go home shortly afterward, which allowed me to continue my recovery comfortably. Since I live nearby, I was lucky enough to walk back home. I want to express my heartfelt gratitude to the entire team for their exceptional care and support. Kind Regards, Kevin Atkins

    star rating
    Blakelands Hospital - Tuesday, 25 August 2026
  • I had surgery in this hospital, and spent one night there. I can only say good things about it. Such a great team, very professional and friendly. Nobody wants to be in a hospital, but here they make things much easier for you, they make you feel safe and in good hands. Thank you all!

    star rating
    Ashtead Hospital - Tuesday, 25 August 2026
  • Had an excellent experience at The Woodthorpe when I went for day surgery a couple of weeks ago. Staff were very welcoming and professional and put me at ease. My en-suite room was beautifully clean and very comfortable. I would recommend highly.

    star rating
    Woodthorpe Hospital - Tuesday, 25 August 2026
  • From being admitted and discharged I was treated with care & consideration. Everyone looked after me excellently.

    star rating
    Woodthorpe Hospital - Tuesday, 25 August 2026
  • Had a surgery there last week. Very happy with service, surgery results and exceptional staff members- Nurses Bekka and Kelly H, Physiotherapist Carl. Thank you all. Would recommend without hesitation.

    star rating
    Woodthorpe Hospital - Tuesday, 25 August 2026
  • Had my left knee replaced July 2025 and I’ve returned to have my right knee replaced a year later. The care and attention from all staff is excellent and nothing is a problem whatever time of day it is. Communication is excellent and I was kept informed of appointments on a regular basis via text msg. Could not recommend Renacres Hospital enough!!!

    star rating
    Renacres Hospital - Tuesday, 25 August 2026
  • I recently visited Ashtead Hospital for a day procedure operation and from start to finish the whole experience was amazing I was well looked after every one was kind and caring, rooms where very clean and comfortable, I highly recommend ashtead hospital. 🙏

    star rating
    Ashtead Hospital - Tuesday, 25 August 2026
  • staff were very welcoming and efficient. facility is clean and bright. from reception staff to consultant i cant fault my visit.

    star rating
    Fulwood Hospital - Tuesday, 25 August 2026
  • I had hip surgery and felt very well cared for. The entire staff was wonderful and helpful. Thank you so much.

    star rating
    Woodthorpe Hospital - Tuesday, 25 August 2026
  • Amazing hospital and great and friendly staff.

    star rating
    Woodthorpe Hospital - Monday, 24 August 2026

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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