Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • A really good hospital with caring, friendly and professional people. They the whole experience calm and free from anxiety.

    star rating
    Oaks Hospital - Monday, 16 March 2026
  • Exceptional care during my stay under the care of Mr Blanco for knee surgery. From pre op to discharge I was treated with respect compassion and dignity. My 3 day stay was comfortable and I was kept updated in all of my care. Well done and thank you !

    star rating
    Fitzwilliam Hospital - Monday, 16 March 2026
  • Well looked after, i was kept very well informed with the situation.

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    Berkshire Independent Hospital - Monday, 16 March 2026
  • I have had both my knees replaced by Mr Clifton. One in April 2024 and the other in July 2025. On both occasions I was treated extremely well in the hospital, by all members of staff. From the cleaners, all nursing staff and indeed Mr Clifton, and the anaesthetist. My room both times was clean and bright. I recommend Mr Clifton to anyone needing knee replacements. He is simply the best!

    star rating
    Fitzwilliam Hospital - Monday, 16 March 2026
  • Have attended Stourside Hospital many times and received excellent care and attention from the nurses to the consultants. Mr Shahzad is professional, kind and attentive and very easy to talk to. I would highly recommend his services.

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    Stourside Hospital - Monday, 16 March 2026
  • An overall satisfying and reassuring visit.

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    Fitzwilliam Hospital - Sunday, 15 March 2026
  • My wife has just returned home from a knee replacement at Springfield, and have to say the care was absolutely superb, all of the staff the nurses, then doctors, the pharmacist, the cleaners, the food and drink ladies, the receptionists literally everyone we could not fault, so kind, caring and professional, many working unbelievably long days but still managing to smile these people are all true angels, thank you.

    star rating
    Springfield Hospital - Sunday, 15 March 2026
  • Had a pediatric ENT appointment, and from the moment we walked in we were treated well. Very kind staff at the front checked us in, and the nurse who took us to our appointment was also very nice. The Dr took the time to really listen and discuss our concerns and possible courses of action.

    star rating
    Rivers Hospital - Sunday, 15 March 2026
  • The nursing staff, domestics and catering staff were all incredible.

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    Springfield Hospital - Sunday, 15 March 2026
  • Excellent explanation from all members of staff.

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    Oaklands Hospital - Sunday, 15 March 2026
  • I was very happy, reception were great, kind and helpful

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    Springfield Hospital - Sunday, 15 March 2026
  • All staff very friendly, minimal waiting and waiting area comfortable.

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    Euxton Hall Hospital - Sunday, 15 March 2026
  • Would recommend

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    Fitzwilliam Hospital - Sunday, 15 March 2026
  • Very pleasant and professional.

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    Fitzwilliam Hospital - Sunday, 15 March 2026
  • My appointment was carried out in a very quick and efficient manner. The staff were friendly and helpful .

    star rating
    Winfield Hospital - Sunday, 15 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud