Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • Been in this hospital for 2 operations now 1 on my shoulder and one on my knee, lovely staff and great care, comfortable and very clean, would highly recommend this place to anyone

    star rating
    Oaklands Hospital - Thursday, 5 November 2026
  • Everyone was so friendly and very professional. They could not have done more to make my stay comfortable and stress free.

    star rating
    Ashtead Hospital - Thursday, 5 November 2026
  • Thank you to the surgeon,anaesthetist and nurses for the wonderful care during my hip replacement. I felt safe , respected and very well looked after. Thank you !

    star rating
    Rivers Hospital - Thursday, 5 November 2026
  • Amazing hospital and staff, waited to leave a review until I had been through the whole process, and can honestly say I cant fault them at all.Quick responses to any questions,friendly and helpful staff at every stage,although a special mention to Maisie who has gone above and beyond for me, if you are looking at Woodthorpe for a private hospital,would definitely recommend them.

    star rating
    Woodthorpe Hospital - Thursday, 5 November 2026
  • Excellent as always. It would be difficult to come up with a sensible improvement suggestion.

    star rating
    Duchy Hospital - Thursday, 5 November 2026
  • Clean and coftable waiting area, professional polite staff

    star rating
    Duchy Hospital - Thursday, 5 November 2026
  • Excellent service From duchy hospital Slow follow up still don’t know results

    star rating
    Duchy Hospital - Thursday, 5 November 2026
  • Had two total knee replacements at Renacres Hospital under the care of Mr Sunil Panchani. First total knee replacement October 2025 Second total knee replacement For October 2026.

    star rating
    Renacres Hospital - Thursday, 5 November 2026
  • I had a very positive experience at the hospital throughout my treatment and surgery. The admission process was straightforward, and all the staff I encountered were friendly, welcoming and professional. The hospital was clean, comfortable and well maintained. I stayed overnight following my surgery, and the overall experience was very good. The food was enjoyable, and I felt well looked after throughout my stay. Before being discharged, I was seen by the nursing and physiotherapy teams, who were supportive and provided all the information and guidance I needed for my initial recovery at home. I’m continuing to attend regular physiotherapy sessions as part of my recovery, and this has been going really well. The physiotherapy team have been helpful in assessing my progress and guiding me through each stage of rehabilitation. Overall, I couldn’t fault my experience. From admission and surgery through to discharge and ongoing rehabilitation, I felt well cared for and supported. I would happily recommend the hospital to anyone considering treatment there.

    star rating
    Winfield Hospital - Thursday, 5 November 2026
  • Everything went to plan and on time, the procedure was explained clearly and all my questions answered.

    star rating
    Woodland Hospital - Thursday, 5 November 2026
  • Welcoming and friendly

    star rating
    Woodland Hospital - Thursday, 5 November 2026
  • Waiting time was acceptable. Staff were polite and helpful. Environment was clean and tidy.

    star rating
    Woodland Hospital - Thursday, 5 November 2026
  • I cannot speak highly enough of Mr Shukla, not only as an excellent surgeon but also as a truly wonderful human being. He is gentle, calm, humble and incredibly understanding. He always takes the time to listen carefully, explains everything in a way you can understand and makes you feel comfortable and reassured. Nothing ever feels rushed, and he is always willing to go the extra mile to provide the best possible care and support. My husband and I are genuinely grateful that we chose Mr Shukla. Throughout my treatment and recovery, his kindness, patience and compassion have meant so much to us. It is doctors like Mr Shukla who restore our faith and trust in hospitals and the medical profession. Despite his expertise, he remains so humble and down to earth, which makes him even more special. My husband and I have tremendous respect and admiration for him. We feel very fortunate to have been under his care and would wholeheartedly recommend him to anyone. Thank you, Mr Shukla, for being not just an exceptional surgeon, but an exceptional human being.

    star rating
    Woodland Hospital - Thursday, 5 November 2026
  • Really good

    star rating
    Stourside Hospital - Thursday, 5 November 2026
  • Mr Dehne explained the procedure pre-operatively, after the surgery ans post-operative follow up treatments in detail. He made me feel understood and did everything possible to give me the best outcome following my injury.

    star rating
    Stourside Hospital - Thursday, 5 November 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud