Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Lovely well kept hospital in beautiful surroundings. Very helpful and informative staff who didn't hesitate to come and introduce themselves. This helped to keep my anxiety levels to minimum while waiting for my operation. I would highly recommend.

    star rating
    Rowley Hospital - Monday, 27 April 2026
  • I have just had some abdominal surgery at New Hall Hospital. From being greeted at reception on arrival to my discharge, all the staff involved were extremely friendly and helpful. Nothing was too much trouble for them. My room was immaculately clean and tidy and whenever I needed to ring for help, the nurses were quick in coming. The meals were very well prepared and nutritious.

    star rating
    New Hall Hospital - Monday, 27 April 2026
  • I had a knee replacement at Oaklands on Tuesday the 21st of April. The best hospital experience possible. The operation went really well. The staff were great. The room and food were fantastic. They couldn’t do enough for me. Something that I usually have a problem with is foreign staff’s accent due to having hearing aids. It wasn’t a problem as I could understand all that was said. Thanks to all

    star rating
    Oaklands Hospital - Monday, 27 April 2026
  • The care and attention I received at Clifton Park Hospital was excellent. Every staff member was so helpful following my total hip replacement, you could tell they enjoyed working there and were all part of an amazing team.

    star rating
    Clifton Park Hospital Ltd - Monday, 27 April 2026
  • I wrote a genuine negative review regarding this hospital a few months ago. There are still issues trying to contact anyone on the phone,after about 10 minutes of waiting you get the same message time and time again - nobody available please leave a message,you leave a message and nobody calls you back ! Back to the positive - today I went to the hospital for two injections in the back and one in the knee. Dr.Head-Rapson carried out the procedure and he was excellent, explaining everything and really putting you at ease. The nursing staff too were excellent and I didn't have to wait too long. Hopefully the injections will work. My previous experience was not good but I am happy to leave a positive review when it is merited.

    star rating
    Renacres Hospital - Monday, 27 April 2026
  • Went there Saturday morning to have rest of my broken back tooth out. Didn't feel any pain and hardly bleed. The male dentist i think he german is the best dentist i ever had ! Plus poshest dental practice i ever been to !

    star rating
    The Westbourne Centre - Sunday, 26 April 2026
  • Nice friendly place with helpful information and staff.

    star rating
    Ashtead Hospital - Sunday, 26 April 2026
  • 5 star rating. I don't think you need to change anything. I was very impressed. Thankyou to everyone.

    star rating
    Tees Valley Hospital - Sunday, 26 April 2026
  • I had a hip replacement on the 22nd April all went well all staff are lovely I was very well looked after especially by Raymond my doctor he was kind funny and caring also the catering staff are lovely everyone was always there to please

    star rating
    Woodthorpe Hospital - Sunday, 26 April 2026
  • Staff where fantastic very helpful and caring

    star rating
    Tees Valley Hospital - Sunday, 26 April 2026
  • Good fast experience

    star rating
    Oaklands Hospital - Saturday, 25 April 2026
  • Amazing staff was very well looked after. From start to finish. Very thankful to fulwood hall and the entire NHS.

    star rating
    Fulwood Hospital - Saturday, 25 April 2026
  • Pleasant experience

    star rating
    Oaklands Hospital - Saturday, 25 April 2026
  • Straightforward and helpful

    star rating
    Oaklands Hospital - Saturday, 25 April 2026
  • Great doctor helped me get on a direction and plan going forward. Appreciated.

    star rating
    Oaklands Hospital - Saturday, 25 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud