Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • The procedure on my wrist hasn't been straight forward, but the responsiveness, empathy and efficiency of all staff, including those on reception, ward staff, pharmacy, consultant and theatre staff has been outstanding and I cannot thank you all enough.

    star rating
    Yorkshire Clinic - Thursday, 16 April 2026

  • I recently had an operation with Mr Tommy Chan. From the day of my consultation until my post op, he has been amazing, so caring and professional. He cares for his patients continuous until discharged from his care. He’s given me the confidence I hadn’t had for 40 years, his secretary Jodie Ball was amazing at replying to my emails. The nurses, receptionists, xray department at the hospital were so welcoming and helpful. One of the best hospitals I’ve ever been to. I’m forever grateful for what you have done for me. Thank you

    star rating
    Woodthorpe Hospital - Thursday, 16 April 2026

  • I had a paperwork related issue , Louise Tan one of the operators was so helpful, polite,professional and went above and beyond to help and solve the problem I was having , a very valuable member of staff in my opinion

    star rating
    Glendon Wood Hospital - Wednesday, 15 April 2026

  • Very good, easy check in very comfortable

    star rating
    Rivers Hospital - Wednesday, 15 April 2026

  • Ive just had a total hip replacement at the Yorkshire Clinic (13/4/26) and cannot praise this hospital enough. I received Excellent care throughout the whole process and was treated with respect and dignity. I felt like I was staying in a hotel, the staff were all brilliant and caring and the meals that were delivered were excellent. Special thanks to Mr Brew (consultant/surgeon) and his team for their skill and expertise.

    star rating
    Yorkshire Clinic - Wednesday, 15 April 2026

  • Had an endoscopy on 14/04/2026. All staff were absolutely brilliant, from the staff in reception to all the nurses and doctors who did the procedure they were very nice and was in and out within 2 hours. Thank you all for what was a nervous experience into a very easy and relaxed experience.

    star rating
    Buckshaw Hospital - Wednesday, 15 April 2026

  • Was referred to this hospital as NHS pain management procedures as Ipswich hospital wait time was 2 years no consultant I was told. I had been on waiting list 42 weeks when got told Ramsay care taking over . I couldn't have been in better hands all staff wonderful professional procedure itself didn't take very long and although anesthetics administered more of relaxant. Was talked through it. Brilliant and coffee and sandwich biscuits given afterwards. A big thanks to all staff who were in the day unit and consultant and anaesthetists who helped made my short stay comfortable. I would recommend this hospital.

    star rating
    Oaks Hospital - Wednesday, 15 April 2026

  • Pinehill is a pleasant, clean hospital.

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    Pinehill Hospital - Wednesday, 15 April 2026

  • Very pleased looking forward to a pain free future and getting back to work

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    Rowley Hospital - Wednesday, 15 April 2026

  • The care and attention I received from all the staff at Ashtead was excellent. Thank you to Mr. Kersey and all the staff I came into contact with. I would highly recommend.

    star rating
    Ashtead Hospital - Wednesday, 15 April 2026

  • A clean friendly hospital with welcoming staff. The whole team told me everything clearly from start to finish and we're very reassuring at a time when I was quite nervous with my first operation. Thank you

    star rating
    Park Hill Hospital - Wednesday, 15 April 2026

  • Excellent service

    star rating
    Woodthorpe Hospital - Wednesday, 15 April 2026

  • Very impressed by the Rivers. The staff were all very professional, helpful and kind.

    star rating
    Rivers Hospital - Wednesday, 15 April 2026

  • Recent visit went extremely well. Being assured that all was well after my operation. Thankyou yo all the staff

    star rating
    Rowley Hospital - Wednesday, 15 April 2026

  • I would rate recent visit 10/10

    star rating
    Rowley Hospital - Wednesday, 15 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud