Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Hi had my first appointment yesterday with Dr Malek and I was blown away, Dr Malek was really supportive he made me feel at ease, he was very friendly and understanding, he wasted no time with looking into my condition the service was fast and I came away feeling supported and happy thanks Vitality for the referral.

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    Rowley Hospital - Wednesday, 18 February 2026
  • I’ve just had a spine operation at wood Thorpe hospital. Everything was so well organised,staff were pleasant and helpful and the place is scrupulously clean. I would highly recommend this hospital.

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    Woodthorpe Hospital - Wednesday, 18 February 2026
  • Good car park, nice waiting room, short wait to be seen by friendly staff.

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    Buckshaw Hospital - Tuesday, 17 February 2026
  • Easy to find. Friendly staff nice and warm. Limited parking though

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    Oaklands Hospital - Tuesday, 17 February 2026
  • Just recently had a total hip replacement and I received excellent care from all the staff from theatre staff, nursing care, physio, pharmacy, outpatients, xray, housekeeping. It was 5 star service. Not only the care and attention I received. The choice of food and it was so nutritious was excellent. THANK YOU

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    Winfield Hospital - Tuesday, 17 February 2026
  • Very helpful very friendly and made you feel as if you are the only one fab

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    Renacres Hospital - Tuesday, 17 February 2026
  • Recently had an ankle operation, all staff were great! The process was seamless very professional, Thank you.

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    New Hall Hospital - Tuesday, 17 February 2026
  • Got a phone call on the way home after being told the MRI would be scheduled within a few days by Nitin, only to ask me to come back if I have the time to get it done the same day. Excellent service, super friendly the team that conducted the MRI

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    Woodthorpe Hospital - Tuesday, 17 February 2026
  • Very well run efficient hospital. The physios are excellent in particular (but it would be helpful after discharge home if they said what the essential exercises were in the early days. I thought they wanted me to do lots of different ones but it was too painful to do so. I had to ring for advice for what I had to do). I would go back to the Winfield if I needed further care.

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    Winfield Hospital - Tuesday, 17 February 2026
  • I saw a very helpful consultant, who recomended, treatment!... "hip injection" *** Update *** I had the treatment today, and I was amazed by the fact, it was completely pain free! I'd been told that I'd need to be sedated, which meant I wouldn't be allowed to go home, where I currently live alone... But I didn't have sedation just localised anesthetic injections, and as a result i was discharged within half an hour! Very pleased! 🙂

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    Pinehill Hospital - Tuesday, 17 February 2026
  • Fantastic care from all the staff. Felt like I was a private patient not NHS. What a shame it isn’t like this in all hospitals. Thanks to all concerned ❤️

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    Buckshaw Hospital - Tuesday, 17 February 2026
  • The hospital experience is always first class at The Rivers which makes your visit extremely comfortable

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    Rivers Hospital - Tuesday, 17 February 2026
  • From arriving to hospital on Wednesday am, to leaving on Friday noon, all the staff I came across during my stay I must say have been absolutely amazing. Special thanks to two in particular Claudia ( nurse on ward one) and Arif the physio who managed my pain when pain killers weren’t hitting the spot. They both got me back on track and assisted me in getting discharged on Friday.

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    Yorkshire Clinic - Tuesday, 17 February 2026
  • I suffered from frequent bladder infections from the age of 10, often getting them at least once a month. For over 10 years, I was repeatedly prescribed antibiotics, but no one ever tried to investigate the underlying cause. My condition became so severe that I spent most of my time in bed. I had to constantly monitor what I drank, as even the smallest thing could trigger another infection, while everyone around me could live normally without worry. It was physically exhausting and mentally draining. From my very first consultation, Dr Syed took me seriously in a way no one ever had before. He listened, investigated properly, and gave me hope that things could finally change. I am now on my 10th bladder instillation treatment with him, and the difference is life-changing. I feel like a completely different person. For the first time in years, I can live normally without constant fear or restriction. My physical health has improved beyond what I thought was possible, and just as importantly, my mental health has improved too. I finally feel free from something that controlled my life for so long. I cannot thank Dr Syed enough for his professionalism, care, and determination to find a real solution. He has genuinely changed my life.

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    Stourside Hospital - Tuesday, 17 February 2026
  • Already rated

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    Ashtead Hospital - Tuesday, 17 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud