Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have just undergone my second knee replacement surgery at the Woodlands. It was a positive experience from start to finish. Everyone from my surgeon to the reception and catering staff treated me with respect and professionalism making my entire experience special. A brilliant team. Thank you so much for your care and support.

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    Google review
    Woodland Hospital - Thursday, 13 August 2026

  • Faultless from pre-op to admission and discharge. Consummate professionalism medically, delivered by the most friendly and helpful staff. I had a total knee replacement on the Sunday, (admission day) and was discharged late Monday afternoon. I’d have been perfectly happy if I’d been told I needed to stay another night! Thank you to all the Staff who made my time with you so stress free, it was an anxious time for me but I never stopped feeling I was in the very best hands. My best wishes to you all, John

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    Google review
    Woodthorpe Hospital - Thursday, 13 August 2026

  • Thank you from the bottom of my heart for the kindness, care, patience, and compassion you have shown. Your dedication and hard work mean more than words can express.

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    Google review
    Blakelands Hospital - Wednesday, 12 August 2026

  • What a fantastic place. Staff were wonderful and the food was amazing.

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    Google review
    Oaks Hospital - Wednesday, 12 August 2026

  • Had surgery at this amazing hospital 12/08/2026 from staff,surgeons and care nurses were all fantastic i thank you ALL.

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    Google review
    Yorkshire Clinic - Wednesday, 12 August 2026

  • As a day care patient I was in and out within 4 hours after surgery on my hand I was well looked after through out my time there and everything that was happening was clearly explained to me

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    Google review
    Woodthorpe Hospital - Wednesday, 12 August 2026

  • Attended a few days ago as a day patient. Arrived 7am to a friendly welcome After about 20 minutes I was taken to my room which was modern and spotless Met surgeon Bazo soon afterwards and was in Surgery before 10 am. All the staff were friendly and professional Left for home before noon Follow up call 2 days later (on a weekend) Surgery has gone well and recovery as explained on the day I have nothing but praise for the whole experience

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    Google review
    Woodthorpe Hospital - Wednesday, 12 August 2026

  • I was referred to Westbourne for tooth extraction. I was seen by Mr Martin.It was a painless experience.As per my first visit a year ago, the process was explained and made me feel at ease.Thank you so much.

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    Google review
    The Westbourne Centre - Wednesday, 12 August 2026

  • Brilliant experience , all the staff kept me informed of everything going on and the time scale to expect things, all the staff were friendly , helpful and supportive, they were always happy to help and the whole teamed worked together and worked well, such a lovely friendly atmosphere from them all.

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    Google review
    Woodland Hospital - Wednesday, 12 August 2026

  • Woodthorpe hospital staff are very professional in your care, I had a full knee replacement by Mr Badie the result is I am now fully recovered with my knee movement I am very satisfied with I can walk and bend without any restrictions at all My advice is you must do your exercises as instructed and be as mobile as possible in the first six weeks by this time I was back to surrorting my self completely, the down side is its very painful but you need to over come this for the long term benefit .

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    Google review
    Woodthorpe Hospital - Wednesday, 12 August 2026

  • Very professional staff in all areas and well looked after. Kept informed at all stages of the process.

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    Doctify review
    North Downs Hospital - Wednesday, 12 August 2026

  • Thank you for your care.

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    Doctify review
    North Downs Hospital - Wednesday, 12 August 2026

  • The hospital is clean, welcoming and well run. Everyone there was kind and helpful. My room was lovely and comfortable and the food was great. The physiotherapist were also great even though they are very busy.

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    Doctify review
    Winfield Hospital - Wednesday, 12 August 2026

  • What an easy place to visit for medical appointment. Calming & very helpful

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    Google review
    Woodthorpe Hospital - Wednesday, 12 August 2026

  • Spotlessly clean, friendly staff what more can you ask for 5*

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    Google review
    Tees Valley Hospital - Tuesday, 11 August 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud