Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have been to Springfield a few times and am definitely pleased with the treatment and would recommend to everyone

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    Springfield Hospital - Tuesday, 10 February 2026

  • Outstanding quality of service from pre-admission, to reception, pre-procedure support, during the LA procedure, post-recovery, catering and departure. Faultless; consistent professional, friendly, helpful, kind and caring team of staff. Thank you.

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    Springfield Hospital - Tuesday, 10 February 2026

  • I had a total hip replacement in Oct 25. The hospital and all the staff were outstanding. I cannot express how good the care is at this hospital. Thank you.

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    Woodthorpe Hospital - Tuesday, 10 February 2026

  • Went in for a day stay procedure under NHS. Never thought for one minute I would have my own room. It was very clean and comfortable. The nursing staff were wonderful, especially Emma. I felt looked after and nothing was too much trouble. Thank you to my consultant Mr. Massa, what a lovely man. Can't fault the service.

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    Oaks Hospital - Tuesday, 10 February 2026

  • Had absolutely amazing visit, very kind and carefull with respect to you, made me feel comfortable and ease,that made me suprised and really taken care of. Wonderfull experience, people there are very proffesional and kind.

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    Glendon Wood Hospital - Monday, 9 February 2026

  • Very friendly

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    Tees Valley Hospital - Monday, 9 February 2026

  • Great service. Very thorough

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    Woodthorpe Hospital - Monday, 9 February 2026

  • Excellent throughout

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    Tees Valley Hospital - Monday, 9 February 2026

  • My experience was first class and nothing could be done to improve visiting Tees Valley Hospital thank you very much

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    Tees Valley Hospital - Monday, 9 February 2026

  • Good clean hospital

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    Buckshaw Hospital - Monday, 9 February 2026

  • Very good .but you at ease explained everything

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    Tees Valley Hospital - Monday, 9 February 2026

  • Nice hospital, very professional & vet clean environment, all the staff were lovely & especially nurse Sam she was super lovely & looked after my mum with such care made her comfortable after her knee op

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    Woodthorpe Hospital - Monday, 9 February 2026

  • A real satisfying experience. Such a positive outcome. Life is better. Thank you

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    Woodthorpe Hospital - Sunday, 8 February 2026

  • My visit was satisfactory. The hospital is easy to get to and has adequate parking. Staff are very friendly and helpful. Waiting times in my two visits were very short. The waiting areas are very comfortable, clean and tidy. There's a coffee machine and a TV. Overall a pleasant experience.

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    Tees Valley Hospital - Sunday, 8 February 2026

  • the entire process was handled with the utmost professionalism. I cannot thank Dr Chatoo and Pinehill hospital enough for exceptional care and for giving me my mobility back.

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    Pinehill Hospital - Sunday, 8 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud