Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I was referred there through the NHS for spinal surgery. Based on my experience there I have decided to take out a private medical insurance policy.

    star rating
    Woodland Hospital - Friday, 19 December 2025
  • As a private patient, I would not hesitate in recommending North Downs.

    star rating
    North Downs Hospital - Friday, 19 December 2025
  • The care and attention that I received on arrival by the lady on reception who had been there 30 yrs + to the staff on level 2 was wonderful, all very professional and friendly, Kyle whom put me through my first physio, and the lady on catering, the xmas dinner was smashing

    star rating
    Woodland Hospital - Friday, 19 December 2025
  • Very efficient and caring staff. Excellent explanations throughout my stay and follow up appointment. Reassurance when Icontacted nursing staff during recovery.

    star rating
    North Downs Hospital - Friday, 19 December 2025
  • Wonderful hospital, very clean and homely. The food and facilities are second to none, and the staff are fantastic.

    star rating
    Fitzwilliam Hospital - Friday, 19 December 2025
  • First class

    star rating
    Woodthorpe Hospital - Friday, 19 December 2025
  • Lovely calm atmosphere and friendly staff

    star rating
    Duchy Hospital - Friday, 19 December 2025
  • I recently had spinal surgery at Renacres Hospital My experience was relaxed thanks to the friendliness and kindness right across the board. All the medical staff helped me through my journey Would like to thank you all so much Jeanette

    star rating
    Renacres Hospital - Friday, 19 December 2025
  • As usual exceptionally clean, prompt, attentive

    star rating
    North Downs Hospital - Friday, 19 December 2025
  • The best overall experience I have ever had in a hospital. From the first appointment to the pre assessment, the admission, surgery, the care they have when I needed them after the operation and follow up. I couldn't fault the way they made me feel. Heard and safe.

    star rating
    North Downs Hospital - Friday, 19 December 2025
  • Everything from start to finish was carried out quickly and very efficiently by every member of staff I had dealings with. Thank you

    star rating
    Springfield Hospital - Friday, 19 December 2025
  • Really helpful and supportive

    star rating
    North Downs Hospital - Friday, 19 December 2025
  • Staff was good. Waiting area was very clear and comfortable.

    star rating
    Buckshaw Hospital - Friday, 19 December 2025
  • excellent experience very clean and prompt professional

    star rating
    Oaks Hospital - Friday, 19 December 2025
  • Very good explanation as to my symptoms and a plan made going forward

    star rating
    Oaks Hospital - Friday, 19 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud