Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Excellent service and follow up. Referred for gall bladder removal under Mr Alam. Had surgery 3mth later under nhs (excellent wait time). Staff very professional, welcoming and friendly. Nothing too much for them 9 days post surgery I had a small wound problem and was seen on the ward immediately and dealt with promptly. Wouldn't hesitate to use this hospital again

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    Renacres Hospital - Friday, 6 February 2026
  • My care at this wonderful hospital was exceptional. I have no hesitation in giving wholehearted recommendation to anyone thinking of being treated here.

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    Duchy Hospital - Friday, 6 February 2026
  • Had a big toe joint fusion performed at the Woodthorpe Hospital a few days ago. Every member of staff were very professional and friendly, received excellent care. I would highly recommend this hospital.

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    Woodthorpe Hospital - Friday, 6 February 2026
  • I was recently treated for a full hip joint replacement. Obviously a good surgical outcome is a major aspect and I certainly received that in the short term ……. and I am continuing to improve beyond my pre surgery mobility and close to my pre symptom mobility as my stamina recovers with more exercise. More widely, but briefly, the whole experience was very positive ….. a secluded site in a good location, an efficient layout making good use of the buildings, and impressive facilities within. All the staff I encountered were capable and professional but they were also individuals which helped to downplay the hospital context. A big thank you to Mr Veitch the surgeon, to the anaesthetist who ensured “I didn’t feel a thing” and recovered well thereafter, and the physio who quickly had me walking and negotiating stairs in a surprisingly short time.

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    New Hall Hospital - Friday, 6 February 2026
  • Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant (Dr English and Olivia) were so reassuring as I had never been put to sleep before. I had a private room with VIP treatment and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. The aftercare from Prof Drew is second to none. Thank you Duchy. ❤️

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    Duchy Hospital - Friday, 6 February 2026
  • I had a total knee replacement yesterday 4.02.26 and I already feel that the improvement is significant. Before surgery, pain and stiffness affected my daily life. The operation went smoothly and the hospital staff was very supportive. I had a privilege to meet a brilliant staff , consultant Mr. Shah who operated me, Ionut Trifu pharmacist, Alexandru D and George N nurses, who overwhelmed me with a lot of attention and professionalism. Overall all staff is very well trained, polite and empathetic with the patients. I strongly recommend the Woodlands Hospital Kettering for all peoples who want to be treated at the highest level of professionalism. Well done! See you next time!

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    Woodland Hospital - Thursday, 5 February 2026
  • Exemplary facilities and quality of care. Treated with care and attentiveness. Very clean and well maintained facilities. First class care from reception to discharge.

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    Berkshire Independent Hospital - Thursday, 5 February 2026
  • I would very much recommend Clifton Park hospital for the high quality of service I received when I had my full knee replacement, not just for excellent medical treatment but also for the pleasant staff, the cleanliness, the communication of down to earth explanations I received and the quality and choice of hospital food.. Very well done!!

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    Clifton Park Hospital Ltd - Thursday, 5 February 2026
  • The Surgeon, Theatre Staff, Nurses provided outstanding care So important, to be made welcome and reassured throughout the day of my daycase surgery, Not forgetting the lovely ladies on Reception, Thankyou All😄

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    Woodthorpe Hospital - Thursday, 5 February 2026
  • Renacers hospital is 💯 percent a quality hospital all the staff and the consultants are amazing they have looked after me 💯 percent all the nurses are amazing and my consultant MR Austin is just an amazing person he’s looked after me on two Accasions he’s just brilliant thank you so much for taking care of me at renacers hospital quality man and staff thank you all ⭐️💎🙏💕

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    Renacres Hospital - Thursday, 5 February 2026
  • From entering to leaving was an excellent experience well looked after and kept informed. Staff were all wonderful can not praise them enough. Lovely clean hospital and room. Highly recommend

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    Woodthorpe Hospital - Thursday, 5 February 2026
  • I had a full knee replacement on the 22nd of January under the care of Mr Palmer. I cannot fault any moment of my stay from arrival to discharge. My room was immaculate, and all nurses and staff were kind and caring. Thank you! Today I was back to have the clips removed. I wasn’t particularly looking forward to it but Sister Maricor Balinbin put me at my ease and although not pleasant it was over very quickly.

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    Springfield Hospital - Thursday, 5 February 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud