Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Highly recommend north downs hospital in Caterham, my care from admission to after my procedure was lovely! Great nurse looking after me and answered all my questions! same to the surgeon and anaesthetist! A much calmer environment than a typical hospital, was sent home with pain relief and extra dressings! 🥰

    star rating
    North Downs Hospital - Monday, 8 December 2025

  • Great and friendly staff

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    Tees Valley Hospital - Monday, 8 December 2025

  • Went here today for my dexa scan, as always the hospital is immaculate. The gentleman who carried out the scan was lovely, explained what it involved. I have been here previously for carpel tunnel surgery. My appointment today was at 9.30, got called in at 9.40 as there was another lady having a dexa scan. Cannot praise the staff enough

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    Rivers Hospital - Monday, 8 December 2025

  • I was treated like a king, I have no words to express my gratitude towards all the nurses and doctors. I had a CTS operation and my pain went away in the second day already. Thank you so much for all the care!

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    Blakelands Hospital - Monday, 8 December 2025

  • Miałem 13/11 /2025 ,zabieg całkowita wymiana stawu biodrowego. Bardzo pragnę podziękować Panu dr Rambani i zespołowi medycznemu który czuwał nad moim bezpieczeństwem podczas zabiegu. Jestem bardzo zadowolony ponieważ moje cierpienie uległo około 80% poprawie.Czeka mnie jeszcze jeden zabieg biodra drugiej nogi i szczerze, nie mogę się doczekać drugiego zabiegu. Bardzo również dziękuję personelowi oddziału na którym przebywałem za wspaniałą opiekę. Pozdrawiam serdecznie.

    star rating
    Fitzwilliam Hospital - Sunday, 7 December 2025

  • Rivers Hospital is always a calm and friendly place to visit. Staff are welcoming and professional. It's clean, stays open late, appointments are easy to get in short timescales, plenty of parking which is free.

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    Rivers Hospital - Sunday, 7 December 2025

  • My visits to The Rivers have always been very good with helpful pleasant staff and ample free parking.

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    Rivers Hospital - Sunday, 7 December 2025

  • Overall, the experience was a positive one. It left me encouraged regarding future contact addressing my clinical issue.

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    Tees Valley Hospital - Sunday, 7 December 2025

  • Very pleasant facility & the staff were very prompt

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    Rivers Hospital - Sunday, 7 December 2025

  • The best hospital, whether for consultations or procedures.

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    Yorkshire Clinic - Sunday, 7 December 2025

  • The hospital is always clean and tidy and waiting areas are comfortable. All staff are friendly and helpful.

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    Springfield Hospital - Sunday, 7 December 2025

  • Very nice hospital the staff are amazing definitely recommend them for your treatment should you need it.

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    Oaklands Hospital - Sunday, 7 December 2025

  • I have nothing but praise for the Windfield hospital. All staff ,both those involved in pre and post appointments and staff when resident in hospital are friendly ,efficient and encouraging. The hospital is well run,clean and welcoming

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    Winfield Hospital - Sunday, 7 December 2025

  • 10 out of 10

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    Tees Valley Hospital - Sunday, 7 December 2025

  • Waiting room was quite crowded on my last visit but everyone very friendly, area comfortable.

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    Pinehill Hospital - Sunday, 7 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud