Patient Feedback
Hear from our patients talk about their recent experience with us
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I recently visited Renacres Hospital for a hip replacement and had an outstanding experience. The entire process was excellent, and the care and professionalism I received made it one of the best medical experiences I have ever had.
Renacres Hospital - Monday, 2 November 2026 -
Id like to send a big thank you for the care and compassion shown to me on the 27th October. From the initial ward admission to the recovery. The room was amazing clean and comfortable! Miss Taylor is an amazing consultant who took my history and background of all symptoms I had been getting since a teenager. For years I had gynaecological issues that unfortunately weren't properly assessed which I understand due to NHS pressures. The lovely HCA Lucy was the first person who was so lovely, making me laugh and her professionalism as well and as kindness. To ward sister Shona, who took so much time with me whilst I got very upset about the situation. Thank you for taking that time although it was super busy! Miss Taylor was kind, compassionate, thorough and incredibly professional. I had finally found out what was the root cause of all the years of pain and struggles. The procedure was daunting due to my Professional background. The Anaesthetist Mr Pai and ODP Billy were so kind, made me relax and chilled my nerves, this helped me really calm myself as i was incredibly anxious. In the recovery Becky took greatest care of me, it was so lovely to see a smiling face and calm nature. Thank you Becky. To the ward staff, where do I even begin! The lovely Hca Vicky who smelt lovely by the way and was just smiling and so kind. To the Pantry staff Tanya and Zara- I like my tea with honey and they remembered and brought me a lovely tea with of course my honey! To the housekeeping staff who do an amazing job to keep the rooms looking clean and lovely! Thank you for making a very scary and intimidating day, so normal natural and with no stress! The care received was 10/10 thank you for incorporating such professionalism, kindness! Id just like for all the people involved in my care to know that you do an utterly amazing job!
Oaks Hospital - Monday, 2 November 2026 -
Tim offered a perfect combination of exercise suggestions, hands on shoulder manipulation and strengthening advice in my Pysio session to help me to regain some flexibility and strength to a shoulder injury. Many thanks
Oaks Hospital - Monday, 2 November 2026 -
Mr El Sagir and his surgical team were the perfect balance of friendly and professional. Equally so for the nursing team. A particular mention to nurse Mary who made it feel like being cared for by a friend. New Hall only gets 4.99999 stars because I like my coffee stronger than what was served with breakfast. But that's hardly worth a mention, The food and it's service were also excellent.
New Hall Hospital - Monday, 2 November 2026 -
Very nice people always look after me
Boston West Hospital - Monday, 2 November 2026 -
Was on a 33 weeks waiting list just to see a consultant at the NHS to get my hernia checked out could not wait that long due to the pain, getting it done private was the only option so I gave stourside gp a call and thank god they got me to see a doctor and was advised very well by DR Kumar and the staff was very helpful. DR kumar got me a date for the surgery in a couple of days at the West Midlands hospital (Halesowen) hospitality was great nurses checked up on me and made me feel comfortable food and drinks where give after the surgery and the surgery was a success! They nurses and DR kumar was happy for me to go home on the same day, the nurse did ask if I wanted to stay the night but I was happy to go home and aftercare was given to take home . Thank you DR kumar and the lovely staff at the Ramsey health care 👍
Stourside Hospital - Sunday, 1 November 2026 -
Was on a 33 weeks waiting list just to see a consultant at the NHS to get my hernia checked out could not wait that long due to the pain, getting it done private was the only option so I gave stourside gp a call and thank god they got me to see a doctor and was advised very well by DR Kumar and the staff was very helpful. DR kumar got me a date for the surgery in a couple of days at the West Midlands hospital (Halesowen) hospitality was great nurses checked up on me and made me feel comfortable food and drinks where give after the surgery and the surgery was a success! They nurses and DR kumar was happy for me to go home on the same day, the nurse did ask if I wanted to stay the night but I was happy to go home and aftercare was given to take home . Thank you DR kumar and the lovely staff at the Ramsey health care 👍
West Midlands Hospital - Sunday, 1 November 2026 -
I had back surgery at the Oaks Hospital at the beginning of October with Mr Bhagat and Mr Prempeh and I can’t thank them enough, for looking after me and making sure my operation went to plan! After a year and 10 months of nerve and back pain, I’m finally free and four weeks into my recovery I’m feeling positive and recovering well! I would totally recommend both surgeons! I’d like to say a big Thank You to all the nurses too, particularly Cristine who was my main nurse over the two days and was Amazing but also Gabby and Jane too🌟 Overall my experience with everyone was very good at the Oaks 😊
Oaks Hospital - Sunday, 1 November 2026 -
Everything was the best I could ask for
Springfield Hospital - Sunday, 1 November 2026 -
Mr Kamath who I see is extremely knowledgeable and very helpful and explains in a very good bedside manner. The hospital as a NHS patient is very clean and staff are helpful and polite.
Fitzwilliam Hospital - Saturday, 31 October 2026 -
Mr Kamath and the staff at The Fitzwilliam Hospital exceeded my expectations in every way. I cannot recommend them highly enough
Fitzwilliam Hospital - Saturday, 31 October 2026 -
The whole experience was straight forward and pleasant
Rivers Hospital - Saturday, 31 October 2026 -
Hospital staff were ready to greet me on my arrival and my room and everything needed to wear and prepare for surgery was ready.
Winfield Hospital - Saturday, 31 October 2026 -
First consultation
Woodland Hospital - Saturday, 31 October 2026 -
A very well managed hospital
Woodland Hospital - Saturday, 31 October 2026
