Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • My wife was admitted for a knee replacement on 21 October. Obviously she was nervous, but the staff at Woodthorpe couldn’t have been more helpful, kind and reassuring. She was given 5* treatment over the whole process. The operation was handled so well, from the consultant, the anaesthetist and all theatre staff. And the pre and post operative care was sublime. From Raymond, Sam, the wonderful nurse with the golden tooth smile (sorry forgot your name) , the often undervalued catering staff and porters. You can rightly be proud of this excellent hospital. Thank so much.

    star rating
    Woodthorpe Hospital - Saturday, 24 October 2026
  • I had an operation here last week, I was terrified but all the lovely staff made me feel so comfortable and safe. Especially Dr H Jones (the anethetist) who made me feel safe while going under. Will definitely recommend this place to anyone

    star rating
    Springfield Hospital - Friday, 23 October 2026
  • Excellent staff care and attention to detail. Thank you so much.

    star rating
    Woodland Hospital - Friday, 23 October 2026
  • My Mom was in for knee op , at first the care was second to non after my op on I had bad stomach pains to which the nurses fittedmy mom with a catheter but it leaked when fitting , I asked if the could change my moms sheet because it was wet it took 4 hours for someone to do this and the nurse on the evening shift did it she knew nothing about it . In my opinion the agency nurse that was looking after my mom let this hospital down and the rest of the staff

    star rating
    Oaklands Hospital - Friday, 23 October 2026
  • Thank you to all Fantastic staff who cared for my husband whilst having his hip replaced, especially to Ray and Sam they are a credit to the team

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • My husband recently attended Woodthorpe hospital and whilst there received exceptional care and attention following surgery, and after discharge due to some complications. They were absolutely amazing and the care given at all stages was second to none. Everyone was very friendly, the room was spotless and the food was excellent. My husband and I can’t speak highly enough of the care provided.

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • Nursing staff in ultrasound department and the consultant were very friendly and explained the procedure thoroughly.

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • My visit to hospital was really good I thought the young consultant Who did my laser treatment was wonderful I thought you was professional calm and very kind I felt completely relaxed Worked review because it's only says visit to go to hospital Okay Nice visit to Woodthorpe hospital was very positive Not there yet

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • Very good experience. The procedure was explained in plain English and carried out very professionally. I can recommend this procedure and the team at Woodthorpe Hospital. It’s made a massive improvement to my vision.

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • The experience was very good can't wait for second eye

    star rating
    Woodthorpe Hospital - Friday, 23 October 2026
  • From arriving at reception to leaving after theatre all the staff were pleasant and polite. Before during and after theatre I was treated with dignity and compassion. Well done to all the staff they were amazing.

    star rating
    Boston West Hospital - Friday, 23 October 2026
  • All the staff are friendly, kind and made me feel safe and comfortable during my procedures.

    star rating
    Springfield Hospital - Friday, 23 October 2026
  • Ashtead Hospital is excellent. The staff are very helpful and professional and the hospital is very clean - a great experience.

    star rating
    Ashtead Hospital - Friday, 23 October 2026
  • The nurses here are one of a kind! I have had a couple of surgeries here now and the whole process from before surgery and the after care has been absolutely phenomenal. Even with my recovery not going to plan the ongoing support and care has never dropped. Every single staff member here is helpful, polite and welcoming thank you all so much for your hard work!

    star rating
    Winfield Hospital - Thursday, 22 October 2026
  • I recently had a steroid injection under the pain management clinic and from my very first call I was made to feel assured and confident that I was in safe hands and this was the place to be for the best treatment! The private patient team were amazing from start to finish! They were super friendly and informative with fantastic customer service and i also recieved very speedy bookings for my consultation and treatment! On the day of my procedure I was welcomed at the door to huge smiles which was a big theme that I noticed during my visit! From the pre assessment to my treatment itself everybody involved was super professional, caring and clearly very knowledgable which made me feel extremely safe! I couldn’t be more thankful to the Woodthorpe hospital! 10/10 service, I would certainly recommend and come back in the future if required!

    star rating
    Woodthorpe Hospital - Thursday, 22 October 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud