Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Good and friendly staff

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    Oaklands Hospital - Saturday, 9 May 2026
  • Really professional caring and understanding. Amazing support

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    Tees Valley Hospital - Saturday, 9 May 2026
  • It is a lovely hospital very friendly staff and very inviting

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    Woodland Hospital - Saturday, 9 May 2026
  • Friendly staff, prompt service, lovely clean facilities, pre op when smooth, looking forward to having my back op,

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    Euxton Hall Hospital - Saturday, 9 May 2026
  • Very good and easy to access

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    Springfield Hospital - Saturday, 9 May 2026
  • Been here for a couple of medical issues. Always treated well and I'm still here to talk about it

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    Tees Valley Hospital - Saturday, 9 May 2026
  • All staff were great! They make me feel comfortable and at ease! Checked on often and answered all questioned I had!

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    Tees Valley Hospital - Saturday, 9 May 2026
  • Communication from the hospital is poor and the telephone system needs to be sorted out. I cannot complain about the nursing staff, consultant Mr Harrison (very knowledgeable and friendly) and medical staff as they were all fantastic! I came back for a check up the other day, told to sit in the waiting area to be called… which was fine. Then another outpatient came in and sat next to me, then she was then called back from the reception staff to go and sit in the lounge and to help herself to coffee!! Thank you to the receptionist for making me feel like a 2nd class citizen (even though my treatment has been paid by NHS in which I gave over 25 years of my life as an NHS ITU sister!!)

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    Renacres Hospital - Saturday, 9 May 2026
  • Every member of staff at Springfield Hospital was friendly, informative, professional and helpful. The ward staff, pre assessment and the care team assigned to me were wonderful, answering my questions and assisting me pre and post op. Thank you to each and every one of you.

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    Springfield Hospital - Saturday, 9 May 2026
  • The hospital was very clean, staff were all friendly and welcoming.

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    Springfield Hospital - Saturday, 9 May 2026
  • Clean hospital, very attentive staff, great experience.

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    Oaklands Hospital - Saturday, 9 May 2026
  • Dr Ottayil was amazing and made sure we were very clear about our next steps!

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    Springfield Hospital - Saturday, 9 May 2026
  • I was punctual and so were they, overall experience 10/10

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    Tees Valley Hospital - Saturday, 9 May 2026
  • All the staff were brilliant and took great care of me, staff really friendly and seemed to enjoy their work being professional and approachable throughout. Overall an amazing experience and all staff a credit to the service

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    Tees Valley Hospital - Saturday, 9 May 2026
  • Great experience with Dr Ottayil, would recommend him to other parents.

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    Springfield Hospital - Saturday, 9 May 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud