Patient Feedback
Hear from our patients talk about their recent experience with us
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Where to start! From the moment I arrived, Sandra, the nurse, was incredibly comforting and reassuring, while remaining professional, knowledgeable and informative. Mr Kiire was exceptionally kind and gentle, making the entire experience feel effortless. Having undergone this procedure three times, I feel well placed to compare my experiences, and I can honestly say that my treatment at Renacres under Mr Kiire’s care was in a league of its own compared with my previous two experiences. I experienced absolutely no discomfort during the procedure and, thanks to the care taken to explain what was happening and prepare me for what to expect, I felt completely at ease. I had no pain during the procedure and no discomfort afterwards. I cannot emphasise enough just how different this experience was from my previous two procedures. It was over almost before I had time to register what was happening! I am incredibly grateful to Sandra and Mr Kiire for their kindness, compassion and professionalism. Their approach made what could have been a very daunting experience feel calm, reassuring and entirely manageable. Renacres should be immensely proud to have such wonderful staff. I would like to thank them both sincerely for making what had previously been an unpleasant experience such a positive one. They are a real credit to the hospital.
Renacres Hospital - Tuesday, 27 October 2026 -
I’ve been here multiple times for ENT reasons, through private health insurance (first Vitality and then Aviva) to see Mr Shailesh Agrawal, including for a couple of surgeries.
Oaklands Hospital - Monday, 26 October 2026 -
Great care! Had bunionette surgery under Mr Kumar. My auntie also recently had surgery both really happy with the results and care. Very professional people throughout the hospital from reception, nurses and consultants. 100% recommend to all. The hospital itself is clean and tidy, the food is also very good! Thanks to all!
Fulwood Hospital - Monday, 26 October 2026 -
Excellent service by all from the reception staff to nursing staff & surgeon. A good experience.
Tees Valley Hospital - Monday, 26 October 2026 -
My procedure date came quicker than expected. The staff on the day of my surgery were great and made me feel at ease. I was in and out of theatre in 20 minutes and soon discharged with no issues.
Fulwood Hospital - Monday, 26 October 2026 -
Fantastic service from pre operation to day of operation to aftercare Thankyou so much
Stourside Hospital - Monday, 26 October 2026 -
Amazing place amazing people especially Tim Rachel and Geraldine thank you for taking care of me and putting me at ease
The Westbourne Centre - Monday, 26 October 2026 -
Polite and caring throughout all departments. I have recently had a second total hip replacement under the professional care of Mr Menon. I highly recommend Mr Menon and his team including the anaesthetist, physiotherapists and ward staff. Thank you.
Woodland Hospital - Monday, 26 October 2026 -
Mother had her tooth removed by Dr Alan Attard Sheyna at The Westbourne Centre,he done a great job, very kind and polite and fantastic service all round. Great place and all staff are very welcoming and helpful.
The Westbourne Centre - Monday, 26 October 2026 -
I attended Ashtead Hospital for a day procedure on my back and received excellent care from arrival through to discharge. The hospital was spotless, my room was very comfortable, and the food was lovely. Everyone involved in my care, from the consultant and nursing team to the catering staff, was kind, professional and attentive. Thank you to everyone at Ashtead Hospital for making my stay so comfortable.
Ashtead Hospital - Monday, 26 October 2026 -
Excellent visit with no waiting
Woodthorpe Hospital - Monday, 26 October 2026 -
Everything was explained clearly staff vet nice.
Woodthorpe Hospital - Monday, 26 October 2026 -
Fantastic facility, very clean, all the staff are helpful, friendly, professional. Appointments I've attended so far have been on time and everything explained clearly if seeing multiple people. Follow up calls are made too and appointments confirmed swiftly. Excellent.
Duchy Hospital - Monday, 26 October 2026 -
Great clean helpful
Fulwood Hospital - Monday, 26 October 2026 -
Clean, organised
Fulwood Hospital - Monday, 26 October 2026
