Patient Feedback
Hear from our patients talk about their recent experience with us
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I’d just like to say how much of a positive experience so far I’ve had with this hospital for all my outpatient appointments. Staff are great and friendly; well organised and go above and beyond. Out of all the private hospitals I’ve been to, this has been the most efficient and professional.
Oaks Hospital - Wednesday, 24 June 2026 -
Five-Star Care for My Sacroiliac Joint Fusion I recently underwent right-sided sacroiliac (SI) joint fusion surgery at New Hall Hospital, and I cannot praise the hospital, my surgeon, and the entire team highly enough. From my initial consultation to my discharge, the standard of care was absolutely exceptional. Surgeon Spotlight: Mr. Davies Mr. Davies is a phenomenal surgeon. From day one, he took the time to thoroughly explain the SI joint fusion procedure, managing my expectations and answering all of my questions with incredible patience and clarity. His expertise and reassuring manner gave me complete confidence going into the operation. The surgery was a total success, and I am already feeling the positive difference. I feel incredibly fortunate to have been under his care. The Nursing Team & Staff The nursing staff at New Hall Hospital are absolute angels. Post-surgery, they were attentive, deeply compassionate, and on top of my pain management before I even had to ask. Nothing was ever too much trouble for them. Every single member of the team contributed to my comfortable stay: The Physiotherapists were brilliant, getting me safely on my feet and ensuring I knew exactly how to move to protect my healing joint. The Administration & Admissions Team made the whole check-in and scheduling process completely seamless and stress-free. The Catering & Domestic Staff were lovely, keeping my room spotless and delivering delicious meals with a warm smile. Facilities & Overall Experience The hospital itself feels more like a quiet, clean, and comfortable hotel than a clinical environment, which does wonders for reducing pre-surgery anxiety. Having a private, peaceful space to recover made a massive difference in my early healing stages. Final Thoughts: Major joint surgery can be incredibly daunting, but Mr. Davies and the outstanding team at New Hall Hospital turned it into a smooth, positive, and deeply reassuring experience. If you are considering orthopedic surgery here, you are in the safest possible hands. Thank you all so much!
New Hall Hospital - Wednesday, 24 June 2026 -
Fantastic experience from start to finish. The level of care, support, and professionalism throughout my journey was outstanding. I had a gastric sleeve procedure, and the entire team made me feel comfortable, informed, and well looked after every step of the way. I would highly recommend these guys to anyone considering weight loss surgery. Thank you for making the whole process such a positive experience.
Oaklands Hospital - Tuesday, 23 June 2026 -
I would like to thank all the staff at Springfield Hospital for the excellent care I received. My sincere thanks go especially to Adam, my surgeon, who was respectful, informative, approachable, and made me feel calm and relaxed throughout my treatment. Although all the staff are extremely busy caring for many patients, there was one HCA who made me feel truly special. She was informative, attentive, seemed to know what I needed before I did, and took the time to check on me regularly. Suzanne, you are a credit to Springfield Hospital. Your kindness, professionalism, and dedication made a real difference to my experience. We need more Suzannes in this world. Thank you once again to everyone involved in my care.
Springfield Hospital - Tuesday, 23 June 2026 -
I get such relief after my procedure and able to live my life more comfortably The injections really help and everyone are so friendly
Renacres Hospital - Tuesday, 23 June 2026 -
My experience was fantastic , from reception right through to my procedure. Thank you
Renacres Hospital - Tuesday, 23 June 2026 -
Experience was as always second to none service
Renacres Hospital - Tuesday, 23 June 2026 -
As before. Very good experience
Renacres Hospital - Tuesday, 23 June 2026 -
My Visit was very good everyone is very helpful
Renacres Hospital - Tuesday, 23 June 2026 -
Very well cared for and found staff professional and courteous to the highest standards. From surgeon to nurse to physio to food trolley ladies and gents, this place has a great team of dedicated and skilled people- Huge thank you to Ramsay Health Care, Fitzwilliam Hospital and Mr Rohit Rambani and all the wonderful staff at this wonderful hospital. Lastly I would also like to express my gratitude and appreciation for the wonderful institution that is the NHS, we have national treasure in its services that’s not always obvious but is always there when you really really need them to be. Brad Smit
Fitzwilliam Hospital - Tuesday, 23 June 2026 -
I had an MRI scan at Springfield Hospital and was extremely pleased with the friendly and professional service that I received. The hospital is immaculate with a very relaxing atmosphere that induces calm and relaxation. I highly recommend Springfield Hospital and anyone waiting to go there for the first time be assured that you will receive the utmost care and support.
Springfield Hospital - Monday, 22 June 2026 -
Excellent, thorough from arrival to midway. Although travel was stressful. I understand the job in hand is not easy, requires teamwork, highly trained set of people. So I would recommend.
Berkshire Independent Hospital - Monday, 22 June 2026 -
Rowley Hospital has the kindest nurses ever! Nothing was a problem. My room had beautiful views and was very comfortable and Mr Misra is so kind and professional.
Rowley Hospital - Monday, 22 June 2026
