Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • I have recently had a minor operation carried out here and I received care of the highest quality I would like to thank everybody involved for their professional attitude and caring approach. I would definitely recommend this hospital to anybody requiring surgery.

    star rating
    Renacres Hospital - Thursday, 29 October 2026
  • NHS patient here Stourside is great for getting an appointment with a consultant and agreeing a treatment plan, but that’s where it all ends. I saw the consultant in July and was told I should get treatment by the end of August beginning of September. I have been ringing every couple of weeks to find out what’s happening and I keep getting the same answer, they are waiting for the NHS to release the funding. I have asked if anyone is chasing this and just keep being fobbed off. I have been told my consultant has 50 patients waiting for funding approval. Surely someone should be chasing this funding. Lady tone I want I was told if I was is so much pain perhaps I should go to my GP and get referred elsewhere!!!!!!

    star rating
    Stourside Hospital - Thursday, 29 October 2026
  • Went for a bone density scan. Was in & out quickly & very efficiently

    star rating
    Oaklands Hospital - Thursday, 29 October 2026
  • Don’t hesitate hospital is wonderful.

    star rating
    Springfield Hospital - Thursday, 29 October 2026
  • Came for spinal surgery on Monday on the NHS, had to stay in longer than I thought. From arriving to leaving the staff were always there to listen, explained everything, always smiling, always had time for you. All staff from my surgeon, doctors, nurses and hospitality were just amazing. Thank you for looking after me and making my stay in the Fitzwilliam hospital a lovely experience.

    star rating
    Fitzwilliam Hospital - Thursday, 29 October 2026
  • My husband has had a partial knee replacement at Woodlands today. All staff were fantastic and Kirsty who was Nigel’s nurse for the day was exceptional. Thank you all. The hospital was clean and well preserved. I would certainly recommend this hospital.

    star rating
    Woodland Hospital - Wednesday, 28 October 2026
  • After suffering years of IBS symptoms with no relief from various prescribed medsand no follow up investigations from gps,, I had an appointment with Mr Farouk at Berkshire independent hospital. He sent me for ultrasound scan and test came back I have gall stones. He also booked me in for gastroscopy to investigate further, he was so kind and with his staff put me totally at ease, even asking after my husband health from a previous conversation,he had remembered! Thoroughly recommend as staff were all lovely, and Mr Farouk a wonderful man.

    star rating
    Berkshire Independent Hospital - Wednesday, 28 October 2026
  • Never knew this place before my husband was referred via the NHS. Clearly a private hospital as everything was very well appointed, no wait and very good consultation. Wish we could afford private health care!!

    star rating
    Stourside Hospital - Wednesday, 28 October 2026
  • My experience was excellent and my advice is to just do what you are told you can do and allow the recovery to take place.

    star rating
    North Downs Hospital - Wednesday, 28 October 2026
  • It was good. What else can I say.

    star rating
    Oaks Hospital - Wednesday, 28 October 2026
  • Staff friendly and helpful

    star rating
    Oaks Hospital - Wednesday, 28 October 2026
  • Good all round experience, happy with consultation and treatment.

    star rating
    Oaks Hospital - Wednesday, 28 October 2026
  • Very good service, clean and staff helpful and friendly

    star rating
    Oaks Hospital - Wednesday, 28 October 2026
  • Again excellent treatment and service with a pleasing outcome.

    star rating
    Oaklands Hospital - Wednesday, 28 October 2026
  • Staff members were very helpful and professional. Waiting times was good. Very clean and tidy

    star rating
    Oaklands Hospital - Wednesday, 28 October 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud