Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I was in Renacres Hospital on Wednesday 15th April for a total hip replacement. The care and kindness I received during my stay was simply amazing. I was under Mr Kapoor who is an outstanding specialist. Every member of staff I met was kind and considerate and made a very worried man feel completely relaxed and in good hands. Saying I received a 5 star service doesn’t do justice. For anyone about to attend this hospital. Don’t worry. You really are in very capable hands and you will receive outstanding care. Excellent people make this an Excellent hospital

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    Renacres Hospital - Saturday, 18 April 2026
  • Amazing, felt very relaxed and calm the whole time I was there.

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    Tees Valley Hospital - Friday, 17 April 2026
  • I had a procedure done here last year, and the staff here was so helpful and nice. It would have been nice though to have a friend or 2 during the time I was there for reassurance and support. Also, a couple of days stay in the hospital after the procedure for reassurance aswell as medications as when I was at home, I was panicking a lot and had to take so much medication for the pain. Being in a hospital would have helped in my opinion, so that I'm ok etc. Also they could check on the healing before being discharged. But overall, the staff were so nice and helpful. I cannot fault them! I have posted a picture of my room! Clean and spacious. Thankyou west midlands hospital

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    West Midlands Hospital - Friday, 17 April 2026
  • Very positive visit

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    Boston West Hospital - Friday, 17 April 2026
  • My overall experience at Fulwood Hall Hospital was exceptional. From arriving at the hospital to leaving there with the right information, guidance, and medication. Before I arrived at the hospital I was feeling very apprehensive regarding my procedure/operation. However, all the staff including my consultant, Mr Haq, and all the Nursing Team made me feel at ease. Their caring and professional conduct carrying out their duties was brilliant. Nothing was too much trouble. I hope that all the staff will see my comments because they deserve it. I would definitely recommend Fulwood Hall Hospital to anyone. I felt very lucky to be an NHS patient in a private hospital. ❤️👍.

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    Fulwood Hospital - Friday, 17 April 2026
  • From my initial referral to my discharge after the operation was a very pleasant experience. All staff from the receptionists to the surgeon and everyone inbetween, were professional, efficient, friendly and nothing was too much trouble. If I every need surgery in the future I hope this place is an option, I would definitely recommend to family and friends, Thank you.

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    Tees Valley Hospital - Friday, 17 April 2026
  • Sorry I haven't anything to write. It was just a waiting room

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    Boston West Hospital - Friday, 17 April 2026
  • Preliminary examination excellent. Antithetic excellent Nursing care also excellent

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    Tees Valley Hospital - Friday, 17 April 2026
  • I recently had an operation with Mr Tommy Chan. From the day of my consultation until my post op, he has been amazing, so caring and professional. He cares for his patients continuous until discharged from his care. He’s given me the confidence I hadn’t had for 40 years, his secretary Jodie Ball was amazing at replying to my emails. The nurses, receptionists, xray department at the hospital were so welcoming and helpful. One of the best hospitals I’ve ever been to. I’m forever grateful for what you have done for me. Thank you

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    Woodthorpe Hospital - Friday, 17 April 2026
  • I had a relatively short wait from initial consultation to surgery, which is really good for NHS treatment. The hospital was clean, staff friendly, and the procedure which was carried out absolutely excellent with a great outcome. The only irrelevant downside was the terrible coffee in the waiting room, which is totally insignificant! Superb treatment I received in my eye surgery. An excellent 5 star experience overall!

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    Woodthorpe Hospital - Friday, 17 April 2026
  • Fantastic staff , showed great care and were wonderful.

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    Woodland Hospital - Friday, 17 April 2026
  • Attended day surgery for foot operation conducted by consultant Miss Georgina Wright. Miss Wright and all staff deserve highest of accolades for their outstanding care and professional ability. Fully recommend their services. Thank you very much indeed.

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    Oaks Hospital - Friday, 17 April 2026
  • Excellent as always, staff are welcoming and very friendly and professional I was actually seen prior to my appointment time

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    Tees Valley Hospital - Friday, 17 April 2026
  • Everyone at Pinehill the day of my surgery and the day after following my overnight stay were so helpful. They couldn't do enough for me.

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    Pinehill Hospital - Friday, 17 April 2026
  • My stay in Springfield hospital was impeccable from my consultant Mr Flanagan, and his team, nursing staff, physio, receptionists absolutely every one. I felt fully informed, respected and safe at all times.

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    Springfield Hospital - Friday, 17 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud