Bupa UK Insurance and Ramsay Health Care UK agree new four-year contract

  • Bupa and Ramsay Health Care UK (Ramsay UK) will collaborate to offer customers greater speed of access to oncology and high-quality health services.
  • Bupa and Ramsay UK are aligned in their goal to reach net zero emissions by 2040 and will collaborate closely to reduce their environmental impact.


Bupa UK Insurance, the leading health insurance provider and Ramsay UK, a leading independent healthcare provider, have agreed a new four-year contract that reinforces their commitment to delivering high-quality healthcare for customers.

Under the new agreement, Bupa and Ramsay UK will work together to explore new ways to improve and develop their proposition for customers. The partners are committed to expanding key Bupa specialist cancer care centres in the areas of breast, bowel and prostate, offering market-leading oncology services with enhanced speed of access. 

Both businesses are also committed to taking meaningful action on climate change and have set ambitious science-based targets for reducing their carbon emissions across all scopes. Bupa and Ramsay UK are aligned in their goal to reach net zero emissions by 2040 and will collaborate closely to reduce their environmental impact.


Alex Perry, CEO, Bupa UK Insurance said:

“We’re delighted to extend our partnership with Ramsay Health Care UK and to work together to drive positive change in the healthcare industry. Our shared commitment to delivering customer-centric services and tackling climate change will help us to deliver Bupa’s purpose of longer, healthier, happier lives – and making a better world.” 


Nick Costa, CEO, Ramsay Health Care UK said:

“We are thrilled to have entered a new four year partnership with BUPA and are committed to ensuring that we deliver a first class customer experience, with the highest quality clinical care to all our patients. Our Ramsay Cares sustainability strategy is focused on creating healthier people, stronger communities and a thriving planet and to deliver healthcare that makes a positive difference, and we believe this renewed partnership will help toward our collective goals”.

Bupa’s Scope 1, 2 and 3 targets approved by the SBTi are as follows:

  • Reduce our absolute Scope 1 and 2 GHG emissions by at least 46.2% by 2030 from a 2019 base year.
  • Reduce our absolute Scope 3 GHG emissions from purchased goods and services, including insurance-related services, business travel, downstream transportation and distribution by at least 63% by 2034 from a 2019 base year.
  • Align our investment portfolio with 1.5 degrees by 2040 and achieve 25% of the required reduction based on temperature alignment by 2025 from 2020 base year.

Ramsay Cares’ is Ramsay Health Care’s vision for being a sustainable, resilient, responsible global business. The Ramsay Board has approved the following net zero targets from a 2020 baseline year :

  • Near-term target - A near-term science-based target of a 42% reduction in Scope 1 & 2 emissions by 20302
  • Supplier engagement – Engagement with suppliers making up 80% of Ramsay’s spend by 2027 to encourage adoption of reducing emissions in line with science-based targets; and
  • Long-term target - Long-term science-based target of net zero greenhouse gas emissions across the value chain (Scope 1+2+3) by 20401


About Bupa UK 

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. Health insurance accounts for a large part of our business with Bupa UK Insurance, the UK’s leading health insurer, providing health and dental insurance to over 3 million people. Bupa Global is the premium health insurance arm of Bupa, serving 460,000 customers around the world. Bupa Dental Care is the leading provider of private dentistry in the UK, providing dental services in 490 centres across the UK and Ireland. Bupa Care Services has around 6,600 residents in over 121 care homes, and 10 Richmond care villages. Bupa Health Services comprises 52 health clinics, and the Cromwell Hospital in London which provides care for insured, self-pay and international patients. Bupa directly employs around 23,000 people in the UK.


About Ramsay Health Care UK

Ramsay Health Care UK has 34 hospitals across England. It provides a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, diagnostic services and physiotherapy. Ramsay UK is committed to delivering high quality, patient centred care underpinned by robust, quality driven clinical governance that ensures we are providing safe care to our patients. 

1 Ramsay will only use carbon offsets to neutralise residual emissions or go beyond its science-based emission reduction targets.
2At least 95% coverage of Scope 1 & 2 emissions and 90% coverage of Scope 3 emissions, with targets set from a 2020 baseline year.