Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • A good experience at TVH during an anxious time - I have used this hospital on a number of occasions and received the same service every time so far. Friendly, kind and knowledgeable team from the reception staff to the Consultant and everyone in between. All delivered in a clean and modern facility. I would definitely use again.

    star rating
    Tees Valley Hospital - Wednesday, 17 December 2025

  • I recently had a bunionectomy done by Mr Refaie. From the first moment I saw him he put my mind at ease and explained the procedure fully. When I arrived for my procedure I couldn't fault the level of care and service I received from the reception staff, the nurses, the anaesthetists and the surgeon. The anaesthetist had me laughing and before I knew it I was in the recovery being looked after by the nurses. They made sure everything was explained before I left to go home and I couldn't fault a thing. The hospital is also immaculate and it's obvious the staff take pride in what they do. I'm now on the road to recovery and can't thank the staff enough. I would recommend this hospital and consultant to anyone.

    star rating
    Cobalt Hospital - Wednesday, 17 December 2025

  • Mr Memon is the nicest person i have had the pleasure to meet. He is so kind and has helped my husband see life more positively. He is so talented and relaxed which helped me so much to understand. Hope you have a lovely Christmas. God bless you. Patricia Rutherford

    star rating
    Fitzwilliam Hospital - Wednesday, 17 December 2025

  • Overall excellent. Staff very efficient, polite and caring. Consultant gave me complete confidence in him and was extremely knowledgeable.

    star rating
    Renacres Hospital - Wednesday, 17 December 2025

  • I would like to say a massive thank you to all the staff, their professionalism and kindness has been a massive comfort for myself as I have been through surgery and recovery. I would highly recommend their services to anyone who needs real care and consideration when it comes to choosing the right treatments to get the best results. I am glad to say that my successful surgery has improved my quality of life greatly and hopefully if I ever need anything again I know where to go to get it sorted quickly. Thank you once again.

    star rating
    West Midlands Hospital - Wednesday, 17 December 2025

  • I attended the Cherwell Hospital on 16 December for a Dupuytrens Fascietomy of my left hand. I am 77 years old and i have never been in hospital before or had an anaesthetic. All of the staff from receptionist to nursing staff ant the surgeon and anaesthetist went out of their way to explain everything and put me at ease. I was treated with respect and courtesy. I even almost enjoyed my stay11 I would have no hesitation in recommending Cherwell Hospital to anyone and I would like to thank everybody for their excellent treatment.

    star rating
    The Cherwell Hospital - Wednesday, 17 December 2025

  • My experience of Fitzwilliam Hospitable was exceptional. The staff were all so helpful and caring and nothing was too much trouble. They were a great team and a credit to the hospital.

    star rating
    Fitzwilliam Hospital - Tuesday, 16 December 2025

  • Had cataract surgery in one eye on 22nd September. Exemplary service from Miss Gruener and all her staff. I would highly recommend this Hospital Had 2nd cataract operation on 17th November and can only add I received similar excellent service from Miss Gruener and all Woodthorpe Hospital staff I had contact with

    star rating
    Woodthorpe Hospital - Tuesday, 16 December 2025

  • YAG treatment speedy and very well done All staff from reception to treatment excellent

    star rating
    Rivers Hospital - Tuesday, 16 December 2025

  • Don't give private patients a price list for further treatment at reception when you have been told all fees covered by full payment.

    star rating
    Woodthorpe Hospital - Tuesday, 16 December 2025

  • Professional

    star rating
    Buckshaw Hospital - Tuesday, 16 December 2025

  • very welcoming

    star rating
    Ashtead Hospital - Tuesday, 16 December 2025

  • Although I received very good treatment at Fitzwilliam there was a difficulty with receiving documents by post and I suggest that all future correspondence be forwarded by email.

    star rating
    Fitzwilliam Hospital - Tuesday, 16 December 2025

  • Everyone was very polite and professional

    star rating
    North Downs Hospital - Tuesday, 16 December 2025

  • Would recommend. The only reason I gave it 4/5 stars overall, was the fact that I was originally referred to a spinal surgeon who was not covered under my insurance.

    star rating
    Oaks Hospital - Tuesday, 16 December 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud