Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • After having a full knee replacement this week , I would like to thank Dr Naqvi and hes wonderful team .From the first appointment to the operation everything was done in a polite and professional manner , Dr Naqvi makes you feel really relaxed an easy about things .The hospitals nurses and staff were all very kind and considerate and nothing was an inconvenience to them .I cannot praise them enough and would recommend the hospital to anyone .Once again a big thanks to Dr Naqvi and the wonderful professional staff Thank you Gary

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    Oaks Hospital - Sunday, 5 October 2025
  • I recently underwent a spinal operation a posterior excision of disc prolapse (including microdiscectomy +/-decompression L4/L5 under the care of Mr Kabir, Syed at Pinehill Hospital. Other consultants said it couldn’t be done but Mr Kabir disagreed and I can now say that other than the pain at the operation site all the nerve pain I had been suffering with for the last two years now appears to have gone. I would like to say that from entering Pinehill on the day of my operation and until I left the care I received was first class throughout the whole experience. I would like to say a big thank you to Pinehill and all of their team and would highly recommend this hospital to others.

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    Pinehill Hospital - Sunday, 5 October 2025
  • Wonderful hospital! I’ve visited a few times under the care of Miss Sasha Taylor and even had a small procedure performed, which I arrived extremely nervous for. Miss Taylor has been incredibly kind and caring, probably the best care I’ve ever received.The nurses are all lovely, and the reception team is friendly and attentive too. Highly recommend!

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    Oaks Hospital - Sunday, 5 October 2025
  • I have had two day surgery procedures this year and have had a great experience both times. After multiple cancellations at my local hospital and a ridiculous wait time I was very pleased when I was then referred on to Dr Khalid Alaib at Oaks Hospital. I received appointments and timely treatment , which was informative and compassionate and I would certainly choose this route again if possible, as it's made such a big difference to ongoing health conditions.

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    Oaks Hospital - Sunday, 5 October 2025
  • Had a hip replacement and I was so nervous but the theatre staff were lovely. Jonathan the Chemist talked me through medication and had a lovely bedside manner and banter. Thank you to all the nursing staff, Andy my physio and the catering team

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    Woodland Hospital - Saturday, 4 October 2025
  • Brilliant housekeeping and food was fresh and well balanced. The nursing staff were great and always had a smile. Jonathan the Chemist is funny and so kind. My physio Andy was lovely ensuring i was safe and had good movement with my knee. I was so nervous as i was having a spinal block but my anethatist and theatre staff were fantastic and i was so lucky to have them guiding me through it all.

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    Woodland Hospital - Saturday, 4 October 2025
  • The staff were polite and excellent.

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    North Downs Hospital - Saturday, 4 October 2025
  • Very nice place

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    Tees Valley Hospital - Saturday, 4 October 2025
  • Very helpful

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    Tees Valley Hospital - Saturday, 4 October 2025
  • Very polite staff, very clean and comfortable waiting area, very polite Doctor, I arrived half an hour early and was seen within 15 minutes.

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    Tees Valley Hospital - Saturday, 4 October 2025
  • Excellent place

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    Rowley Hospital - Saturday, 4 October 2025
  • Very relaxed 😌

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    Tees Valley Hospital - Saturday, 4 October 2025
  • The staff at Springfield are always very helpful

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    Springfield Hospital - Saturday, 4 October 2025
  • Had the joys of a Hernia Operation at Fulwood Hall Hospital yesterday and would just like to say thank you to the incredible surgeon and nurses. The staff are so pleasant and accommodating and make sure it’s as painful free as a procedure can be. I was an NHS patient but have also been a private patient at this Ramsay hospital. They treat every person the same, courteous and professional. Thank you for everything

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    Fulwood Hospital - Saturday, 4 October 2025
  • I was seen immediately (although it was a 9am appointment). The building is clean and well maintained and the staff professional yet friendly.

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    New Hall Hospital - Friday, 3 October 2025

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud