Patient Feedback
Hear from our patients talk about their recent experience with us
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This was my third operation on the NHS at the Woodthorpe. All the staff are very good, helpful and very considerate. Will (Physio) wavery helpful. I would recommend the Woodthorp anyone who is given the choice of where to go.
Woodthorpe Hospital - Friday, 23 January 2026
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Friendly staff and made everything easy. Explained each step to me and nothing was too much for the staff.
Yorkshire Clinic - Friday, 23 January 2026
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All the staff - the consultant, nurses and the receptionist - were very professional and efficient. Everybody did all they could to put me at my ease, appreciating that I was probably anxious. One of the nurses held my hand throughout the procedure, which I found very reassuring. Thank you, everybody! I would definitely recommend the Fitzwilliam.
Fitzwilliam Hospital - Friday, 23 January 2026
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I contacted the hospital switchboard to enquire about a specialist ENT consultation with Dr Patel. I was quoted £150 initially but then charged £250 after the consultation. Dr Patel was great. Empathic, supportive and helped me with the problem that I had, which I found very reassuring. I did inform the receptionist about the overcharge, but I was still charged the same fee. After being notified, Simone from Pinehill Hospital contacted me to let me know that they had made a mistake and the hospital issued a refund of £100 immediately. Mistakes like this happen, but the fact that they contacted me promptly, acknowledged the error, and issued a refund tells me that this is a well-led, trustworthy hospital. Thank you again, I will definitely come back if ever needed.
Pinehill Hospital - Friday, 23 January 2026
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After suffering with fibroids since my early 20’s, I was advised at the age of 41 that the only logical treatment left to consider was a hysterectomy. Therefore, I decided to book a consultation with a consultant at the Oaks Hospital. I received a response to my request promptly, and was given the choice of 3 consultants with available appointments the following week. Having reviewed their profiles, I decided to proceed with Mr Hassan given his knowledge and experience with fibroids. I went for my first consultation, at which Mr Hassan asked about my medical history in relation to the fibroids and explained the process of the hysterectomy fully. Having not had an operation before, I instantly felt at ease and in safe hands given Mr Hassan’s experience and ability to perform the procedure in the best way for my needs. I was then booked in for surgery within a matter of weeks. From start to finish, the care I received was impeccable by Mr Hassan, his team including the anaesthetist Mr Ramali and the nursing team at the Oaks. Mr Hassan performed my hysterectomy in under an hour, removing my enlarged uterus which contained several fibroids, weighing approximately 7lbs. The surgery was performed via a bikini line incision which I had been advised by the NHS was not available to me. During my 2 night stay at the Oaks, the nursing team tended to my every need and made me feel so comfortable, including the hotel services team who provided a large range of food choices and at high quality. Mr Hassan came to see me every day to check on my recovery and provided clear guidance on next steps, especially following me being discharged. I have since had my 6 week check up and Mr Hassan explained about the histology report, discussed my recovery and continued to provide me with excellent care. After years of struggles, I feel so lucky that I have been given a new lease of life all thanks to Mr Hassan’s professionalism and skill. I would not hesitate in recommending both the Oaks Hospital, and Mr Hassan to anyone who is experiencing similar issues and looking for treatment.
Oaks Hospital - Friday, 23 January 2026
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Really good care and great time keeping on appointments. All staff from receptionists, porters and support staff through to medical staff all super polite and friendly. Thank you all.
Woodthorpe Hospital - Friday, 23 January 2026
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Excellent had both knee’s done now and no complaints
Fitzwilliam Hospital - Friday, 23 January 2026
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Excellent hospital, staff were brilliant, couldn't have been better
Fitzwilliam Hospital - Friday, 23 January 2026
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Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant were so reassuring as I had never been put to sleep before. I had a private room and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. Thank you Duchy. ❤️
Duchy Hospital - Friday, 23 January 2026
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Just found StrongBody AI — pretty handy for wellness providers. It supports international payments + translations, so working with overseas clients is easier. They gave me a code for 3 months of free Shop access (normally paid). Just Google StrongBody AI and use ZAKFREE when signing up.
North Downs Hospital - Friday, 23 January 2026
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I've had total knee replacements in both knees over a six month period at Woodthorpe Hospital. From initial consultations through to discharge, the care was outstanding, from everyone involved, surgeon, anaesthetist, theatre staff and ward personnel. If I ever need a hip replacement I'll definitely be back!
Woodthorpe Hospital - Thursday, 22 January 2026
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I had my first hip replacement in April 2025 followed by the second hip 6 months later as an NHS patient. The experience was exceptional, the staff were so attentive and very caring. All went very smoothly and I would highly recommend any stay at this hospital. I recently heard rumours that the NHS would be cutting back on outsourcing to private hospitals and I am so grateful I had the opportunity.
Woodthorpe Hospital - Thursday, 22 January 2026
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My consultant, mr ertimi was first class and a true gent. I cannot praise him enough. All others, and I mean everybody were of the highest standard with kindness beyond the norm. I leaked blood all over my bathroom floor, this was cleaned in minutes by a delightful cleaning lady. If you have to use a hospital this is the one. It is worth needing treatment just to use this superb hospital. Edward tindale 21/01/2026
Rivers Hospital - Thursday, 22 January 2026
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I have had two operations here now, the entire process from initial phone consultations, to pre-ops through to the surgery and after care is absolutely brilliant. Cannot speak highly enough of the entire team from reception to nurses and surgery team.
Woodthorpe Hospital - Thursday, 22 January 2026
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I came to the Woodthorpe hospital for bilateral carpal tunnel surgery, the surgery went well, the staff were amazing as were the facilities. Highly recommend this hospital.
Woodthorpe Hospital - Thursday, 22 January 2026
