Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

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Referral Information
Patient Feedback
Clinical Information
Patient Stories
Your Hospital Stay
Accreditations

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I want to say a huge THANK YOU to everyone at New Hall Hospital for the wonderful care and compassion during my spinal surgery this week. I felt so safe and looked after throughout my whole journey at New Hall, and am incredibly grateful to every member of staff who took such good care of me - from the moment I arrived at Reception to the moment I went home. I just wish I could remember everyones names so that I could thank them personally. I can 100% recommend New Hall Hospital to anyone trying to decide which hospital to choose.

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    New Hall Hospital - Friday, 6 March 2026

  • Fabulous location. Very clean and tidy

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    Buckshaw Hospital - Thursday, 5 March 2026

  • Lovely clean hospital & the staff are fantastic. Quality service throughout my stay for a knee operation. I would have give them 10 stars if I could Nurse Sam is an angel & soo funny too She made my stay enjoyable ❤️❤️

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    Woodthorpe Hospital - Thursday, 5 March 2026

  • I was admitted as a day case for a planned Trapeziectomy and was very happy with my care during the day. Everyone took the time to explain everything and special thanks to the anesthetist who really put me at ease and to Michelle who made me laugh. The surgeon Michael Gale spent time with me beforehand to ensure all my questions and concerns were answered. I had a lovely room and was checked on regularly after i was back from recovery. My discharge was delayed a bit and I felt I wasn't kept informed much during that time, also I was advised that the hospital would call me at home a few days later to ensure i didn't have any problems. A week later I've had no call, although fortunately I've had no problems. Despite this blip I'm very happy with the hospital.

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    Woodthorpe Hospital - Thursday, 5 March 2026

  • Would like to say thank you to Mr Surjit Agarwal for the care and treatment received for my knees replaced I have had both my knees done by him and would recommend him to any one who need knee replacement The care l received from all the staff at West Midlands hospital was out standing and would like to say a big thanks

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    Stourside Hospital - Thursday, 5 March 2026

  • Had a Endoscopy,CT scan and Angiogram procedure and the care i got from the staff was great and the doctor i see is really nice.Its a beautiful hospital..

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    Woodthorpe Hospital - Thursday, 5 March 2026

  • Personal "I recently received care at Pinehill Hospital and cannot thank the doctors and nurses enough. They looked after me so well and truly made me feel special during a time when I really needed it. The staff are incredibly kind and professional. I’m happy to give this hospital 5 stars!" Many Thanks Mark

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    Pinehill Hospital - Thursday, 5 March 2026

  • It’s was a nice clean stay staff were efficient

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    Oaks Hospital - Thursday, 5 March 2026

  • Just had a full knee replacement and would like to thank Mr Bhadi and all the staff for there most professional and efficient care, I fell more like a guest than a patient from start to finish they put me at ease and nothing was to much trouble. The facilities at Woodthorpe are wonderful more like a hotel. There caring professional pain management made what could be a daunting experience bearable. . 4 days post op and I can feel the benefit already. Highly recommended.

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    Woodthorpe Hospital - Thursday, 5 March 2026

  • The staff and the facilities are amazing!

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    Duchy Hospital - Thursday, 5 March 2026

  • Excellent experience. Reception staff , nurses so helpful & caring . Consultant , very knowledgeable, caring manner , very informative easy to understand . Beautiful surroundings, easy access to the railway station & plenty of parking .

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    Euxton Hall Hospital - Thursday, 5 March 2026

  • I had a great experience from start to finish. Mr Kar and all the staff at North Downs were both professional, kind and welcoming. I was feeling very anxious, but Mr Kar’s calm and professional approach really helped put me at ease. I'm very grateful for their care.

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    North Downs Hospital - Thursday, 5 March 2026

  • Everyone is very friendly, the hospital is ,,😊👍

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    Oaks Hospital - Thursday, 5 March 2026

  • Great visit!

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    Blakelands Hospital - Thursday, 5 March 2026

  • Customer Service was excellent. All appointments I attended were on time. Would highly recommend.

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    Renacres Hospital - Thursday, 5 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud