Patient Feedback
Hear from our patients talk about their recent experience with us
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I recently had the privilege of being treated by Dr. Tamas Kustos at Oaklands Hospital for my ACL reconstruction and meniscectomy. I couldn't be happier with the experience! Dr. Kustos is an exceptional surgeon with a wealth of knowledge and expertise. His professionalism, attention to detail, and compassionate care put me at ease throughout the entire process. From the initial consultation to the post-op follow-ups, Dr. Kustos was always available to answer my questions and address my concerns. The surgery was a breeze, and I'm amazed at how quickly I've recovered. The entire team at Oaklands Hospital was fantastic, and I'd highly recommend Dr. Kustos to anyone needing orthopedic surgery. Five stars isn't enough - I'd give him ten stars if I could! 🙌
Oaklands Hospital - Friday, 16 January 2026
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I was a patient recently at Ashtead hospital as a day case fantastic service from the beginning to the end I couldn't fault them friendly staff the nurses that looked after me to the theatre staff felt safe in their hands.
Ashtead Hospital - Friday, 16 January 2026
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Happy with service
Yorkshire Clinic - Friday, 16 January 2026
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I had an upper GI endoscopy here the other day. As an anxious person when it comes to invasive medical procedures I struggled to find any reviews for this procedure at all which would’ve been reassuring. So just wanted to leave a review. The service was great. From when I first walked in the lady at the reception desk was absolutely lovely and so welcoming. Then I was taken to the short stay unit. I was really anxious and my nurse Helena did a great job at trying to put me at ease. She kept me up to date with my position in the slight queue and answered all of my questions. She was empathetic and all around lovely. Very calming given I was soooo anxious. I was also allowed to keep my husband with me there right up until the procedure when they wheeled me off. I was then brought back directly to him. This support was so important for how anxious I was. In the procedure room itself the nurses were also lovely and calming, reassuring me we’d be okay. Dr Muhammad also listened to me when I explained where may be best to cannulate, which I appreciated. I opted for sedation so I don’t remember much of the procedure itself. But I recovered well. To add to the service, when I’d first arrived there was a menu to choose from hot drinks with non-dairy milk options as well as a variety of sandwiches for after the procedure, given you are NBM (nil by mouth) for a while beforehand. I thought this was a lovely touch. And I really enjoyed both the tea and what appeared to be a freshly made sandwich after (not the pre-made packet stuff- I was asked about white or brown bread! lol). Overall a really positive experience! If you’re anxious I promise you’re in good hands here! Thank you Pinehill and hope this provides some reassurance to future patients that they’re in good hands.
Pinehill Hospital - Thursday, 15 January 2026
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I would like to express my sincere gratitude to the outstanding hospital staff, especially surgeon Ben Holroyd, for the exceptional quality of care I received. From start to finish, everything was fast and efficient while still feeling calm and well organised. The surgeon and team were incredibly supportive, caring, and reassuring, which made a stressful experience much easier. Their professionalism and compassion truly stood out, and I felt I was in very safe hands throughout. Thank you all for your dedication and kindness.
Mount Stuart Hospital - Thursday, 15 January 2026
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Very efficient
Yorkshire Clinic - Thursday, 15 January 2026
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Please see my previous comments.
Yorkshire Clinic - Thursday, 15 January 2026
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My operation was done by Mr Mark Bosma on my back ,I am able to walk again with out pain ,what a clever chap and so nice ,thank you so much.
Fitzwilliam Hospital - Thursday, 15 January 2026
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Went into renaces hospital for a procedure, and couldn't fault the hole experience from start to finish,very well run hospital with excellent staff and consultants highly recommended 👌
Renacres Hospital - Thursday, 15 January 2026
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Staff are super friendly and compassionate. When having a procedure everything is explained beforehand and aftercare is excellent. Would definitely recommend to others.
Pinehill Hospital - Wednesday, 14 January 2026
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Excellent treatment from start to finish. I felt cared for and important. Couldn’t fault anything or anyone.
Pinehill Hospital - Tuesday, 13 January 2026
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Very caring from reception to surgeon couldn't of asked for more .thank you everyone
Mount Stuart Hospital - Tuesday, 13 January 2026
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I attended Buckshaw Hospital on 12th January 2026 for an upper endoscopy and was really impressed with the care, knowledge and professionalism of all the staff. From initial consultation through to procedure it was prompt and I was kept fully informed at all times. Thank you.
Buckshaw Hospital - Tuesday, 13 January 2026
