FRIENDLY HOSPITALS

Friendly
hospitals

CONSULTANT LED CARE

Consultant
led care

EXCELLENT INFECTION PREVENTION

Excellent infection
prevention

VIRTUAL CONSULTATIONS

Virtual
consultations

FREE, ON-SITE PARKING

Free,
on-site parking

Our Patients’ Peace of Mind Pledge

Our patients can trust that all of our hospitals have committed and dedicated teams working tirelessly to ensure excellent safety and care is provided at all times, and in line with current guidance from Public Health England.

We understand that attending hospital can be an anxious time for many people, and even more so currently. Our hospitals have been successfully carrying out operations throughout the COVID period, and providing support to the NHS.

We pledge to our patients we will do all we can to alleviate your concerns, reassure you and make your appointment or surgical admission as smooth and stress-free as possible.

Full adherence to all guidance issued from professional organisations including the Government and Public Health England.
We are undertaking consultations virtually where possible to minimise visits to the hospital.
We have segregated our patient pathways.
We have increased cleaning rotas for common touch point areas.
We have maintained Personal Protective Equipment supplies and are ensuring our staff are wearing surgical masks to protect you.
We have implemented social distancing in public reception and waiting areas.
We have increased hand washing and alcohol gel dispensing facilities.
All patients having a procedure are swabbed for COVID-19 72 hours prior to admission.
We have implemented additional processes including all individuals are risk assessed and have their temperatures checked.
All staff are receiving ongoing infection prevention training.
We are requesting that only patients attend the hospital.
We have staggered admission times for our patients to ease the patient pathway.
Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.
We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.

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