Patient Feedback
Hear from our patients talk about their recent experience with us
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I had very great fun d service ce with my recent surgery. The staff were friendly and efficient, the hospital was clean, the procedures were clearly explained and cons cared professionally. All of the care was of a very good standard
Woodthorpe Hospital - Saturday, 24 January 2026
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I had ankle fusion here on Thursday 22nd, and like to say thank you to, Mr Hutt, Dr Lightfoot, all the Theatre staff, especially who’s phone had the best playlist on it, Will and the other great chap in aftercare, you do need to see the Severn bore, all the nurses, Sarah the physio, the pharmacy and all the lovely ladies that brought the food and drinks round, and everyone else. I couldn’t have been in better hands. Can highly recommend the Winfield.
Winfield Hospital - Saturday, 24 January 2026
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Friendly staff and made everything easy. Explained each step to me and nothing was too much for the staff.
Yorkshire Clinic - Friday, 23 January 2026
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Nursing staff were excellent
Mount Stuart Hospital - Friday, 23 January 2026
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This was my third operation on the NHS at the Woodthorpe. All the staff are very good, helpful and very considerate. Will (Physio) wavery helpful. I would recommend the Woodthorp anyone who is given the choice of where to go.
Woodthorpe Hospital - Friday, 23 January 2026
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Excellent
Rivers Hospital - Friday, 23 January 2026
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Fantastic hospital and lovely staff
Rivers Hospital - Friday, 23 January 2026
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Excellent had both knee’s done now and no complaints
Fitzwilliam Hospital - Friday, 23 January 2026
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All the staff - the consultant, nurses and the receptionist - were very professional and efficient. Everybody did all they could to put me at my ease, appreciating that I was probably anxious. One of the nurses held my hand throughout the procedure, which I found very reassuring. Thank you, everybody! I would definitely recommend the Fitzwilliam.
Fitzwilliam Hospital - Friday, 23 January 2026
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I contacted the hospital switchboard to enquire about a specialist ENT consultation with Dr Patel. I was quoted £150 initially but then charged £250 after the consultation. Dr Patel was great. Empathic, supportive and helped me with the problem that I had, which I found very reassuring. I did inform the receptionist about the overcharge, but I was still charged the same fee. After being notified, Simone from Pinehill Hospital contacted me to let me know that they had made a mistake and the hospital issued a refund of £100 immediately. Mistakes like this happen, but the fact that they contacted me promptly, acknowledged the error, and issued a refund tells me that this is a well-led, trustworthy hospital. Thank you again, I will definitely come back if ever needed.
Pinehill Hospital - Friday, 23 January 2026
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Very professional and very smoothly executed
Ashtead Hospital - Friday, 23 January 2026
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Wow what an amazing experience. I just had surgery with Prof Drew and I couldn’t have been looked after better from the start. Steve Ellis really put me at ease when I was admitted, great humorous guy. All the nurses were fantastic and couldn’t have done more for me. I want to give a special mention to Lisa who cared for me all night. She was so attentive when I was sick and made me the best cup of tea in the morning. My anaesthetist and his assistant were so reassuring as I had never been put to sleep before. I had a private room and nothing was too much trouble. I wasn’t rushed to leave the following day. I truly felt like I was in the best place with the best surgeon and team. Thank you Duchy. ❤️
Duchy Hospital - Friday, 23 January 2026
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All good. Great you can have x ray there and then
Rowley Hospital - Friday, 23 January 2026
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Brilliant. From start to finish.
Yorkshire Clinic - Friday, 23 January 2026
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Really good care and great time keeping on appointments. All staff from receptionists, porters and support staff through to medical staff all super polite and friendly. Thank you all.
Woodthorpe Hospital - Friday, 23 January 2026
