Patient Feedback
Hear from our patients talk about their recent experience with us
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Exceptional level of care Helpful friendly staff whom in my opinion showed professional and friendly care from the onset of my procedure. From diagnosis procedure and care and reception whom checked I had filled the appropriate forms required correctly. Thank you
Woodthorpe Hospital - Friday, 30 October 2026 -
Be warned I am so sorry it’s a long one!! You may want to grab a cuppa! recently had surgery and wanted to take a moment ( or several minutes!)to say a huge thank you to everyone who looked after me and made what can be quite an anxious experience such a positive one. First of all, a special thank you to Kim and Nicky for all their hard work in making sure I was able to have my surgery after it had unfortunately been cancelled due unforeseen circumstances .i was so grateful to be able to proceed this week, and really appreciate everything they did to make it happen. Marion was amazing during the morning, and John, the agency nurse, was brilliant. Musa took the time to sit and chat with me, reassuring me about going home and my medication, which really helped put my mind at ease. Josh, Marion and Georgie were wonderful in keeping me calm and at ease on the way to theatre. Mel Hearne and Alex were equally lovely, making sure I felt relaxed and comfortable throughout the anaesthetic process and we had a few laughs which help divert my mind to what was happening Ann in recovery was great & professional .This was important to me for several reasons Back on the ward, Charlie, Julie and Georgie were fantastic, regularly checking on me and making sure I was comfortable and pain-free. A special mention to Anthony in catering, who certainly made sure I was well looked after and refuelled! Despite a few issues with my blood pressure, I felt reassured and happy to go home knowing that support was only a phone call away. Although there really is no place like your own bed, especially when Mel’s magic medicine makes you feel like you could sleep for a month!t there is no place like your own bed! Of course, a very big thank you to Mr Stokes for performing my surgery. I am keeping everything crossed that this will be the start of a new chapter, leaving me free from pain and making a real difference to my everyday life. It means a great deal to have that opportunity.i also want to thank Ros and Marion for running such a lovely ward with a truly fantastic team. It was clear throughout my stay that patients come first and that people genuinely care. The kindness, reassurance and willingness to go that extra mile that I experienced throughout my admission And overall patient journey reflect so well on the team and the environment that the Hospital Director, and the Head of Clinical Services have helped create.The care I received made a real difference to my experience, and I honestly cannot thank everyone enough. It is often the little things, a reassuring chat, a friendly smile, someone taking an extra moment to check you’re okay, that make all the difference when you’re the patient. I hope everyone I’ve mentioned receives the recognition they deserve. The whole Mount Stuart team, from clinical to non-clinical staff, should be incredibly proud of themselves and the fantastic team they are part of. It is clear that everyone plays their part, works together and contributes to an environment where patients feel cared for, supported and genuinely valued. That sense of teamwork, kindness and compassion really shines through. Thank you so much, everyone. ❤️
Mount Stuart Hospital - Friday, 30 October 2026 -
This is my second time having a tooth extracted. Before the tooth was taken out, I was informed that it was in my sinus track, and that there maybe some complications with it being so near to my sinus. The procedure this time was with Dr Martin Evan’s and both times were handled professionally and with care. Dr Evan’s explained everything thoroughly, made me feel very comfortable and I’m very thankful that he was there for me every step of the way. If I had to do it all again, I definitely hope that it would be done at the Westbourne Centre. The premises are clean and all the staff are experienced, friendly and caring. A big shout out to Dr Martin Evan’s! Thank you, I appreciate everything you’ve done for me!!
The Westbourne Centre - Thursday, 29 October 2026 -
I have recently had a minor operation carried out here and I received care of the highest quality I would like to thank everybody involved for their professional attitude and caring approach. I would definitely recommend this hospital to anybody requiring surgery.
Renacres Hospital - Thursday, 29 October 2026 -
NHS patient here Stourside is great for getting an appointment with a consultant and agreeing a treatment plan, but that’s where it all ends. I saw the consultant in July and was told I should get treatment by the end of August beginning of September. I have been ringing every couple of weeks to find out what’s happening and I keep getting the same answer, they are waiting for the NHS to release the funding. I have asked if anyone is chasing this and just keep being fobbed off. I have been told my consultant has 50 patients waiting for funding approval. Surely someone should be chasing this funding. Lady tone I want I was told if I was is so much pain perhaps I should go to my GP and get referred elsewhere!!!!!!
Stourside Hospital - Thursday, 29 October 2026 -
Went for a bone density scan. Was in & out quickly & very efficiently
Oaklands Hospital - Thursday, 29 October 2026 -
I was very nervous and felt reassured every step of the way
Blakelands Hospital - Thursday, 29 October 2026 -
Had a good visit today all I needed way covered
Boston West Hospital - Thursday, 29 October 2026 -
Seen on time and very professional
Boston West Hospital - Thursday, 29 October 2026 -
Very helpful and kind and very professional and polite
Euxton Hall Hospital - Thursday, 29 October 2026 -
Smooth check-in and minimal waiting time. A clean and well maintained hospital with adequate numbers of staff that are professional and most attentive. Seamless discharge process with detailed post op recovery support.
Euxton Hall Hospital - Thursday, 29 October 2026 -
All staff are very welcoming .. makes you relax
Euxton Hall Hospital - Thursday, 29 October 2026 -
Helpful staff & very clean room
Rivers Hospital - Thursday, 29 October 2026 -
Excellent hospital, the cleanliness is top notch and the staff are amazing
Rivers Hospital - Thursday, 29 October 2026 -
Very nice but had to wait.
Rivers Hospital - Thursday, 29 October 2026
