Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • Had a double wisdom tooth extraction with Mr McMillan. Excellent explanation of treatment, procedure and risks during initial assessment. Very kind, compassionate, reassuring and professional throughout the extraction. I left the centre feeling very well cared for and equipped with all the necessary knowledge and information to recover effectively, thanks to this specific surgeon.

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    The Westbourne Centre - Monday, 23 March 2026
  • Going into hospital can often be a daunting experience.West Midlands hospital was amazing.From start to finish my procedures were clearly explained and I felt relaxed and comfortable throughout. All the staff were caring and considerate. Thank you all

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    West Midlands Hospital - Monday, 23 March 2026
  • I had total knee replacement surgery in October carried out by Mr N Badhe, very positive experience. The facilities are first class, excellent service. A special thanks to Mr Badhe for care after the surgery and I would like to special mention nurse Ben, very helpful, overall 10/10.

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    Woodthorpe Hospital - Sunday, 22 March 2026
  • Fantastic facility. Friendly, polite and professional staff. Everyone I met was lovely, helpful and very reassuring. Procedure was done quickly and efficiently without it seeming rushed, with both the before and aftercare ensuring I was well and happy to proceed. Would recommend Exeter Medical to anyone looking to have a procedure 👌

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    Exeter Medical - Saturday, 21 March 2026
  • Have just undergone a knee replacement at the Oaks Hospital and couldn't have been more delighted with the overall experience. The hospital was spotless and the staff were very caring and attentive which extends to the catering and cleaning staff.

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    Oaks Hospital - Friday, 20 March 2026
  • Had a knee operation and from the get go all scans were offered with plenty of notice and I could pick and choose the days/times to work around my job. Everything was explained clearly and with a smile. Big shout out and respect to Catherine (physio) and nurse francesca whom on the day of operation gave me excellent advise and guidance.

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    Woodthorpe Hospital - Thursday, 19 March 2026
  • Treated as day patient at Woodlands Hospital. Great team from start to finish. No problems on the day whatsoever. Also nice and clean and quiet.

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    Woodland Hospital - Thursday, 19 March 2026
  • An excellent hospital - clean, nice calm atmosphere, and friendly staff.

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    Ashtead Hospital - Thursday, 19 March 2026
  • Highly reccomd in every way

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    New Hall Hospital - Thursday, 19 March 2026
  • Excellent care from reception nurses consultants theatre staff can’t fault it

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    Berkshire Independent Hospital - Thursday, 19 March 2026
  • Sharon welcomes you with such a warm smile the moment you walk into the hospital it instantly lifts your mood. And Tripti, my physio, is just as wonderful; I genuinely look forward to every appointment. Finishing each session with a hot chocolate is the perfect touch. Thank you, ladies 💛

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    Woodthorpe Hospital - Thursday, 19 March 2026
  • All good, thank you.

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    Ashtead Hospital - Thursday, 19 March 2026
  • New Hall is something of a rabbit warren, and attending for the first time we arrived at main reception and had to be redirected several times to the Clock House OPD. For two partially disabled mid-octogenarians the flights of stairs involved presented Problems. It would have been easier if the main desk at reception had advised us to go back to our car and drive down to the Clock House Car Park. No other criticisms!

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    New Hall Hospital - Thursday, 19 March 2026
  • Very positive

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    New Hall Hospital - Thursday, 19 March 2026
  • From checking in at reception to when I was discharged every member of staff was 10/10. Looked after so well

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    West Midlands Hospital - Thursday, 19 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud