Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I had a really positive experience at Berkshire Independent Hospital, where Professor Levy repaired my rotator cuff. From start to finish, the care I received was excellent. All the staff were incredibly kind, helpful, and reassuring, which made a big difference in putting me at ease. A special thank you to Lisa, the physio, who clearly explained what to expect after the surgery, and to Clyre, the nurse who looked after me so well (and kept the cups of tea coming!). While surgery is never something you look forward to, the team made the whole experience as comfortable and stress-free as possible. I’m very grateful for the care I received and wouldn’t hesitate to recommend them.

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    Berkshire Independent Hospital - Tuesday, 14 April 2026
  • The hospital staff are very professional and friendly at the same time. They are approachable and always willing to give clear answers to any questions asked. The atmosphere is calm and reassuring. I would definitely recommend the Yorkshire Clinic.

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    Yorkshire Clinic - Tuesday, 14 April 2026
  • Had my left wrist carpal tunnel surgery on Saturday. Had nice room with comfortable recliner, TV and own toilet. Very clean. Staff from reception up to nurses and staff in operation theatre all very friendly and kind. All questions answered. Had 1st appointment with surgeon on 11th of March 2026 and might be 11weeks waiting for operation. But got call to come in 11th April 2026 for left wrist and then got letter right hand will be done 25th June 2026! That was fast. Operation took about 10 minutes and feeling quite ok now on Monday after. Can only recommend- had also my knee replacement there on 1st January 2025. When you can choose - choose Woodthorpe Hospital!

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    Woodthorpe Hospital - Monday, 13 April 2026
  • Modern and clean hospital. Easy to find. Arrived 40 min before my appointment time, while I was waiting, noticed that there are more receptionists as patients. Offered tea and coffee, which was nice. All workers, especially doctor, were professional and polite.

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    Rivers Hospital - Monday, 13 April 2026
  • Excellent care and amazing, friendly staff. Thank you.

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    Renacres Hospital - Monday, 13 April 2026
  • Very happy with the whole process at Pinehull hospital! It was a pleasure to be looked after here as a NHS patient! The care, the staff, everything was just amazing!! I hate blood tests and I’m sure so many do but the staff here ensure the process was good, I was okay and made sure I didn’t leave until i felt comfortable! Being a 24 year old having her first surgery, I was very nervous! But I knew I was in good hands here at Pinehill! My surgeon was Geraint Lloyd and he was amazing and I can’t thank him enough. After meeting him for the consultation back in Oct/Nov, I knew I was going to be in safe hands with him. He ensured the surgery was safe and that everything was going to be fine! I can’t thank him enough if anyone could pass this on for me please!! Other care staff and nurses who looked after me as I stayed the night, thank you for all your support! It meant a lot!! Sophia

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    Pinehill Hospital - Monday, 13 April 2026
  • I have just had a total hip replacement completed at Tees Valley Hospital. The consultant, doctors, nursing & physiotherapy staff at this hospital are exceptional, providing excellent care & offering the best you could ever need or want. Everyone here gives patients' excellent information & advice on their procedure & recovery. & provides the best care on offer within the healthcare system. I would advice anyone to use this hospital if they need a procedure, I cannot fault them on anything. Thank you for looking after me.

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    Tees Valley Hospital - Monday, 13 April 2026
  • I have just had a knee replacement at Clifton Park hospital. I can't praise them enough. The consultant anaesthetist, doctors, nursing staff and all other staff were efficient, knowledgeable, expert, caring and kind. I felt very well looked after.

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    Clifton Park Hospital Ltd - Monday, 13 April 2026
  • Can fully recommend mount stuart . Felt like I was a person not a nuisance …staff were lovely.. right the way through my procedure ..food well presented and appetising 💯 percent from me

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    Mount Stuart Hospital - Monday, 13 April 2026
  • Friendly place helpful staff clean busy

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    Woodthorpe Hospital - Sunday, 12 April 2026
  • Consultant, Mr Qadri Qutub carried out a left knee replacement operation on 27.2.26 for me. He was very professional, courteous and provided me with good information at meetings before the operation and at post operation meeting with him. I would highly recommend him based on my experience. Ramsey staff were very caring and professional during the whole experience.

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    Stourside Hospital - Sunday, 12 April 2026
  • I had a tooth extraction via a NHS referral with Mr Martin Evans. Communication was excellent prior to consultation and extraction. Receptionist was friendly and waiting room comfortable. I can’t speak too highly of Mr Evans and accompanying Dental Nurses. Friendly, professional and calm. Took the time to explain procedure and although the extraction wasn’t especially enjoyable, Mr Evans did an excellent job. An excellent experience of the Westborne Centre and all of its staff who did a fantastic job from start to finish of process. The experience makes me want to have more teeth out! Or maybe not. Sincere thanks and congratulations on providing an excellent service. 10/10.

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    The Westbourne Centre - Saturday, 11 April 2026
  • Had a recent, thus far, successful spinal operation which was by far the best hospital experience of my life. All aspects were exemplary, communication, standards of rooms, every member of staff were all professional, truly caring. I chose Woodthorpe and it has proven to be a great decision. Highly recommended

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    Woodthorpe Hospital - Saturday, 11 April 2026
  • The staff at the hospital are all amazing, they are friendly and cannot do enough for you. The hospital is really clean and ready for your stay. Everything was explained so as I knew exactly what was happening. I would definitely use the hospital again if I needed another operation. The after care is also brilliant and staff keep in touch with your progress. Great experience.

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    Woodthorpe Hospital - Friday, 10 April 2026
  • Visited April 26 for a day procedure all staff and medical team were outstanding. Care and attentiveness outstanding and the hospital rooms so clean and welcoming. Would highly recommend 👌

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    Woodthorpe Hospital - Friday, 10 April 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud