Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • All the staff I met whilst in the hospital were friendly and efficient

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    Duchy Hospital - Friday, 28 August 2026
  • I had 2 minor surgery procedures, 1 to remove 2 small cysts on my head and a large lipoma on my right upper arm. Dr Erdinger, performed the surgery, and was assisted by, Karen, Lady and Joe. The experience was one of utter professionalism, empathy, humor and a total human touch, that is unfortunately missing in many of todays working professional people. I cannot find enough praise for ALL the staff at Tees Valley care. The main front line in greeting people are amazing. Thank you all. 🙌🫡

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    Ramsay Health Care UK - Friday, 28 August 2026
  • Good and reassuring. Everything runs smoothly.

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    Stourside Hospital - Friday, 28 August 2026
  • Absolutely — I’d make it warm and personal, while keeping it polished enough for a hospital review. An outstanding hospital and wonderful people I cannot praise The Cherwell Hospital highly enough. From the very first moment I contacted them to the last time I walked out of the hospital, I was treated with kindness, compassion and genuine concern. Most importantly, I was treated like a human being, rather than simply another patient. Everyone I encountered was friendly, caring and willing to go the extra mile, but there are a few people I would particularly like to mention. Karen Nichols, the private patient coordinator, was absolutely wonderful. She tried her very best to help me and to make sure that everything possible was done for me. Her kindness and willingness to help made such a difference. Mr Modi went above and beyond in helping me with both my tennis elbow and my broken clavicle. I felt that he genuinely cared about getting the best possible outcome for me, and I was incredibly grateful for the time, expertise and attention he gave me. I was also seen by Mr Manjat for a ruptured UCL in my hand, and again I was struck by how approachable, kind and caring he was. What all three have in common is that they talk to you as a person. They listen, they explain things, and they make you feel that you matter. That may sound like a small thing, but when you are worried, in pain or facing an injury, it makes an enormous difference. The Cherwell Hospital is fortunate to have such lovely people working there. I am extremely grateful to Karen, Mr Modi, Mr Manjat and everyone else who looked after me. Thank you for making what could have been a very difficult experience so much easier.

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    The Cherwell Hospital - Friday, 28 August 2026
  • Lovely staff, Only wish there were a tea & Coffee machine.I was gasping for a hot drink on arrival.

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    The Cherwell Hospital - Thursday, 27 August 2026
  • I had a consultation with Professor Tan who diagnosed the issue and suggested treatment options. He was clear and concise throughout. I proceeded to surgery and have been very pleased with the outcome. I would definitely recommend.

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    Duchy Hospital - Thursday, 27 August 2026
  • it was very good and everyone was very friendly

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    Oaks Hospital - Thursday, 27 August 2026
  • Very good my waited had a Coffee All was good with the world

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    Oaks Hospital - Thursday, 27 August 2026
  • Very welcoming and helpful

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    Oaks Hospital - Thursday, 27 August 2026
  • Got the all clear today top surgeon can not fault my experience from start to finish. The hospital staff were excellent to. Can not thank every one enough

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    Park Hill Hospital - Thursday, 27 August 2026
  • Excellent service, helpfull and friendly staff. Overall very positve experience

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    Park Hill Hospital - Thursday, 27 August 2026
  • Receptionists are so helpful and always a smiling face to greet you, the nurses were amazing at pre ops, staff on the wards so friendly made you feel welcome, always checking if your comfortable or in any pain, nothing was to much bother for them, same as the ladies who ask about meals and bring them to you, the meals are lovely and always make sure if you have had enough, amazing hospital

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    Park Hill Hospital - Thursday, 27 August 2026
  • Everyone I speak to at Pinehill is always so helpful especially so with my anxiety issues. They were patient and supportive.

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    Pinehill Hospital - Thursday, 27 August 2026
  • Just kept waiting but no real big problem

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    Rivers Hospital - Thursday, 27 August 2026
  • Welcoming staff, very clean hospital. I was given enough information to understand the procedure and it all went smoothly.

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    Rivers Hospital - Thursday, 27 August 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud