Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • first surgery can make you so anxious don't like needles don't like being touched but everyone takes care of you too a very high standard even under what pressure they have i had nhs expectations so dreading it but wow was well above what i thought i mean off the chart how i can explain what surgery felt like for me. relaxing warm bath drifting off to a relaxing sleep a joke was cracked just as i was drifting off. memory for life i came out happier more relaxed less stubborn all because how i was treated even though how demanding there job can be if i can and am aloud to any questions i'm no judge no jury i have 0 biases towards anything. i only comment on what i have experienced. the discord server will only be active till my recovery is over i listen with great intensity so i ask question when your speaking i love other peoples life experiences also i know some can be fabricated memory's i still love too listen but please keep it real and nothing personally identifying portal to the truest review in my opinion start 18 july 26 only proof othis being a real review picture↓ look at the number 1 top left picture

    star rating
    Fulwood Hospital - Saturday, 18 July 2026
  • Staff are friendly and care was great, I went in for Endoscopy they explained everything what was going to happen, went well. Only downside for me was the waiting but only 20min over and I would have preferred am appointment not evening

    star rating
    Blakelands Hospital - Saturday, 18 July 2026
  • I couldn’t have asked for better care during my first ever surgery. I was understandably nervous, especially as I was on my own, but every member of staff was so caring, compassionate, and reassuring from start to finish. The nurses went above and beyond to make sure I was okay. They regularly checked on me, took the time to sit and chat with me, and made me feel comfortable and supported throughout the whole experience. As a young woman having surgery for the first time, their kindness meant so much and really helped ease my anxiety. A special thank you to my two nurses, Kayleigh watt and Michelle who were absolutely amazing. They treated me with such kindness, patience, and genuine care. I honestly can’t thank them enough for making what was a scary experience feel so much less overwhelming. They are a real credit to the hospital and I will always be grateful for the care they gave me.

    star rating
    Woodthorpe Hospital - Friday, 17 July 2026
  • Excellent service and attention which made what could be an anxious procedure very accommodating and calm. Great staff and facilities, can't recommend the service more. Many thanks to all the team!

    star rating
    Exeter Medical - Friday, 17 July 2026
  • Outstanding care and treatment.

    star rating
    Renacres Hospital - Friday, 17 July 2026
  • The experience at the hospital was good, just a shame that they wouldn’t accept insurance payment for the recommended treatment (PRP injections), where other hospitals do!

    star rating
    Berkshire Independent Hospital - Friday, 17 July 2026
  • On time and overall experience excellent!

    star rating
    Springfield Hospital - Friday, 17 July 2026
  • I am very happy. In fact so much so I am returning for another procedure.

    star rating
    Ashtead Hospital - Friday, 17 July 2026
  • I underwent spinal surgery in May 2026. From the first visit to the hospital for my consultation to my operation everything went smoothly, each step was explained throughly and all the staff I encountered; Doctors, Nurses, Receptionists etc. were all friendly and welcoming. Any questions I had were answered. On the day of my operation I received outstanding care, I didn’t feel as nervous as I had when I had a different operation at another hospital. Everyone looked after me really well. Aftercare has been outstanding too, I would recommend this hospital to everyone.

    star rating
    Woodthorpe Hospital - Friday, 17 July 2026
  • I had the absolute best experience under the care of Mr J Refson for my recent incisional hernia operation. From my first consult with him, I was kept well informed, supported and safe. His PA, Deborah, guided me through it all and I’m really grateful for that! My anaesthetist was Dr Raine, and I had an absolutely painless spinal and very pleasant experience being put under. My recovery was super smooth as well, and he and Mr Refson managed my type 1 diabetes with ease! I’d also like to that George and Judith (from theatres) and my nurse Julie for taking such incredible care of me. Julie went above and beyond for me on multiple occasions! I know I’m missing people from my review, and I’m so sorry for that! I want to give my utmost thanks to the whole team. I’m 3 weeks post op, and my recovery is going so well, particularly as a new mum! It’s because of the level of care I received from the team. My husband, daughter and I are all really grateful!

    star rating
    Rivers Hospital - Thursday, 16 July 2026
  • I have just been discharged from the Woodthorpe after a 2 night stay following NHS surgery. I cannot recommend the hospital highly enough. It was spotlessly clean, with exceptional care from all of the staff and it really was like staying in a hotel. I feel very lucky to have undergone a traumatic experience in such a lovely place, with such good care..thank you to all of the staff!

    star rating
    Woodthorpe Hospital - Thursday, 16 July 2026
  • I had a total knee replacement yesterday 4.02.26 and I already feel that the improvement is significant. Before surgery, pain and stiffness affected my daily life. The operation went smoothly and the hospital staff was very supportive. I had a privilege to meet a brilliant staff , consultant Mr. Shah who operated me, Ionut Trifu pharmacist, Alexandru D and George N nurses, who overwhelmed me with a lot of attention and professionalism. Overall all staff is very well trained, polite and empathetic with the patients. I strongly recommend the Woodlands Hospital Kettering for all peoples who want to be treated at the highest level of professionalism. Well done! See you next time! ⭐⭐⭐⭐⭐ 14.07.2026 I would like to express my sincere gratitude to Mr. Bhavik Shah the consultant who operated me, Mr Ionut Trifu pharmacist, Alexandru Dodoiu and George N nurses, and the entire team at Ramsay Hospital Kettering for the excellent care I received during my second knee replacement. From the moment I arrived, everyone treated me with kindness, respect, and professionalism. The surgeon explained everything clearly and gave me confidence throughout the process. The nursing staff were attentive, compassionate, and always willing to help, especially during the more difficult moments of recovery. I am also very thankful to the pharmacist for providing clear advice about my medications and ensuring I understood my treatment. The teamwork and dedication shown by everyone at the hospital made a real difference to my recovery. I felt safe, supported, and genuinely cared for at every stage of my stay. Thank you all for your hard work and commitment to your patients. I truly appreciate the outstanding care I received and would highly recommend Ramsay Hospital Kettering to anyone needing treatment. With heartfelt thanks, Ioana Pricop

    star rating
    Woodland Hospital - Thursday, 16 July 2026
  • I had surgery on my Hand at Mount Stuart Hospital yesterday 15th July 2026 and the care I received from the time I arrived untill the time I left was great, all the staff were very kind and reassured me and I was well looked after. Thank you to Mr Paul Birdsall and his team. Mrs Christina Norman

    star rating
    Mount Stuart Hospital - Thursday, 16 July 2026
  • I went in for a full hip replacement and was from leaving home to getting home just over 23 hours. A fantastic facility and would not hesitate in complimenting all the team from the top to the bottom. If you can use it I insist you do

    star rating
    Park Hill Hospital - Thursday, 16 July 2026
  • Superb at every touchpoint

    star rating
    New Hall Hospital - Thursday, 16 July 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud