Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I had some physio appointments with Claire Jennings at Buckshaw hospital. She was absolutely amazing - I can not fault her care at all. She was caring, kind, attentive, responsive and open to all my needs and issues. She took time and attention to detail to give me all the treatment she could to help me through my worries and issues. I would go back to her in a heartbeat and would recommend this physiotherapist who has a special interest in Obs and Gynae physio to all my family and friends if they should need this help.

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    Buckshaw Hospital - Wednesday, 3 June 2026
  • Following an inpatient stay on 02.06.26, I just wanted to pass on a compliment to everyone who took care of me from reception to the nursing team who looked after me pre-operatively, the consultant anaesthetist (sorry name I've not remembered), Mr Verdin and Bob the ODP who took great care in minimising mine and my partners anxiety and of course after undertaking a successful surgery, the care received by the recovery nurses; the heated blanket was most welcome! A special mention to Sally-Anne (RN in charge of my care on the ward) and Rasa (HCA) who were both truly faultless and took great care and patience with me posted operatively when I wasn't feeling at my best. Also, a thank you to the catering team who navigated the uncertainty of whether I would end up staying overnight with the minimalist of fuss and made arrangements for a particular item to made available for tea/take away if I were to be discharged before then.

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    New Hall Hospital - Wednesday, 3 June 2026
  • Cyril, Joan and the team were fantastic throughout and have made me feel a lot less anxious about my surgery. Surgery was done quickly and professionally. Felt completely at ease and would recommend this hospital.

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    Blakelands Hospital - Tuesday, 2 June 2026
  • Absolutely lovely experience with Blakelands Hospital. My partner was admitted for carpal tunnel surgery and the care he received was excellent from start to finish. A special mention goes to Joan, the nurse who looked after him. She was incredibly kind, caring and reassuring throughout the whole process with non stop laughs. Thank you to Joan and all the staff at Blakelands Hospital for the outstanding care and support.

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    Blakelands Hospital - Tuesday, 2 June 2026
  • All staff I came into contact with were friendly, polite and very informative, every step of the way. It made my experience a relaxed and worry-free one, which i am very grateful for. A big Thank you to all involved !

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    Tees Valley Hospital - Tuesday, 2 June 2026
  • The final (I hope ) consultation was thorough.

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    Berkshire Independent Hospital - Tuesday, 2 June 2026
  • The only problem I had was the waiting time for surgery. My file had been overlooked

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    Euxton Hall Hospital - Tuesday, 2 June 2026
  • Nurses were all very attentive and so were the other staff - even the cleaner offered to call the maintenance man for me to make the tv volume louder

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    Oaklands Hospital - Tuesday, 2 June 2026
  • All staff were very professional in the health care of all the patients.

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    Rowley Hospital - Tuesday, 2 June 2026
  • Everyone was very nice and I was looked after really well

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    Rowley Hospital - Tuesday, 2 June 2026
  • Could not fault both the surgeon Mr Malek and the hospital, all staff excellent, physio staff included as well, all advice relevant and needs to be taken to aid quick recovery

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    Rowley Hospital - Tuesday, 2 June 2026
  • An overall very efficient and effective survey. Parking is only issue I could complain about but that is being fussy

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    Springfield Hospital - Tuesday, 2 June 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud