Patient Feedback
Hear from our patients talk about their recent experience with us
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After suffering with osteoarthritis in my knee for a number of years,I went to The Oaks to see Mr Massa and the whole experience was great. I had the surgery on my left knee, total knee replacement and I am back to normal I cannot thank Mr Massa enough.And the staff from the reception team to all the nursing staff were very kind and caring nothing was to much trouble,I will be having right knee done at the The Oaks in the future.
Oaks Hospital - Monday, 23 March 2026
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What a nervous but pleasurable experience Although it can never be nice the warm professional attitude given from start to finish from all staff takes away the anxiety of the procedure about to be undertaken
West Midlands Hospital - Monday, 23 March 2026
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Excellent and efficient. Felt more like a stay in a good hotel than a medical procedure! No pain or nausea after the op. Very impressed.
Duchy Hospital - Monday, 23 March 2026
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I had my bunion op last August as an Orthopedic day patient under the care of Mr Majeed. I have had to remain longer than usual due to bone not fusing as it should. I have not been quickly discharged and physio had to be put on hold but back now. The team from Receptionist, Radiologist, Consultant, Nurse who sorted dressing/stitches following op, and now Physio I could not rate highly enough. All the staff been lovely and caring. Nothing feels rushed and you really feel cared for. Thank you All
Oaklands Hospital - Monday, 23 March 2026
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Went in for a circumcision and all went well! I have a natural tolerance to the local anaesthetic but the surgeons made sure to top me up when I felt any pain coming back! Couldn’t have asked for a better team to operate on me! The room I had been provided for my stay was 10/10, felt like a hotel suite! Would definitely be looking to go there again in the future regardless of under NHS or paid treatment
West Midlands Hospital - Monday, 23 March 2026
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Had a double wisdom tooth extraction with Mr McMillan. Excellent explanation of treatment, procedure and risks during initial assessment. Very kind, compassionate, reassuring and professional throughout the extraction. I left the centre feeling very well cared for and equipped with all the necessary knowledge and information to recover effectively, thanks to this specific surgeon.
The Westbourne Centre - Monday, 23 March 2026
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Going into hospital can often be a daunting experience.West Midlands hospital was amazing.From start to finish my procedures were clearly explained and I felt relaxed and comfortable throughout. All the staff were caring and considerate. Thank you all
West Midlands Hospital - Monday, 23 March 2026
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I had total knee replacement surgery in October carried out by Mr N Badhe, very positive experience. The facilities are first class, excellent service. A special thanks to Mr Badhe for care after the surgery and I would like to special mention nurse Ben, very helpful, overall 10/10.
Woodthorpe Hospital - Sunday, 22 March 2026
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Fantastic facility. Friendly, polite and professional staff. Everyone I met was lovely, helpful and very reassuring. Procedure was done quickly and efficiently without it seeming rushed, with both the before and aftercare ensuring I was well and happy to proceed. Would recommend Exeter Medical to anyone looking to have a procedure 👌
Exeter Medical - Saturday, 21 March 2026
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Have just undergone a knee replacement at the Oaks Hospital and couldn't have been more delighted with the overall experience. The hospital was spotless and the staff were very caring and attentive which extends to the catering and cleaning staff.
Oaks Hospital - Friday, 20 March 2026
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Had a knee operation and from the get go all scans were offered with plenty of notice and I could pick and choose the days/times to work around my job. Everything was explained clearly and with a smile. Big shout out and respect to Catherine (physio) and nurse francesca whom on the day of operation gave me excellent advise and guidance.
Woodthorpe Hospital - Thursday, 19 March 2026
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From checking in at reception to when I was discharged every member of staff was 10/10. Looked after so well
West Midlands Hospital - Thursday, 19 March 2026
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Treated as day patient at Woodlands Hospital. Great team from start to finish. No problems on the day whatsoever. Also nice and clean and quiet.
Woodland Hospital - Thursday, 19 March 2026
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Excellent care from reception nurses consultants theatre staff can’t fault it
Berkshire Independent Hospital - Thursday, 19 March 2026
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Sharon welcomes you with such a warm smile the moment you walk into the hospital it instantly lifts your mood. And Tripti, my physio, is just as wonderful; I genuinely look forward to every appointment. Finishing each session with a hot chocolate is the perfect touch. Thank you, ladies 💛
Woodthorpe Hospital - Thursday, 19 March 2026
