Patient Feedback
Hear from our patients talk about their recent experience with us
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Firstly, I want to express my immense gratitude for the NHS. I am so incredibly grateful that I was able to have my procedure at a private hospital, Woodlands Kettering by Ramsay Health Care. My experience from start to finish has been absolutely amazing. My initial consultation with Mr Kelkar was highly informative. He was incredibly sympathetic, understanding, and managed to get me onto the waiting list very quickly. He explained the procedure in full detail and answered all of my questions with a very polite and professional manner. On the day of my surgery, the exceptional care continued. The reception staff on arrival were so friendly and welcoming. The nurses who prepared me for my procedure were reassuring and went the extra mile to make me feel completely comfortable; they clearly have a true passion for what they do, and it really shows. My post-surgery care was amazing. Because I was under anaesthetic, I have unfortunately forgotten a few names, which I am incredibly sorry for, but I do remember Emma and Sue. They were honestly fantastic, carrying out regular checks and being so genuinely caring. The entire team working on the day of my surgery (3rd July 2026) thoroughly deserves commendation. The facilities themselves are lovely, beautiful, and spotlessly clean. I stayed overnight, which was a wonderful experience; the hospital bed was very comfortable, and the room had a smart TV and great climate control to keep it nice and cool on a hot day. Regular food and drinks were also provided. Unfortunately, I required a further visit to the hospital yesterday, but I am so appreciative of how the team managed to see me on the day with such short notice. A massive, massive thank you to Cristina, a nurse on the outpatient ward, who was honestly incredible. She regularly checked on my welfare and was so polite, caring, and courteous. She managed to fit my catheter with minimal pain or discomfort, making a difficult situation so much more manageable. I am so, so grateful to her. Thank you so much to the whole Woodlands Hospital team. I really appreciate everything you have done for me so far. I cannot recommend this hospital highly enough. Oliver C
Woodland Hospital - Thursday, 9 July 2026 -
An excellent service from Woodthorpe Hospital. I went in for my first ever operation and truth be told I was rather apprehensive. I received a left hip replacement by Mr Badhe. From the moment I arrived I was warmly welcomed by the receptionist who was very polite. The medical team were all professional, conscientious and considerate and explained everything to me, listened to me and never made me feel rushed or concerned. A very positive experience. A special mention to the whole nursing team, especially Francesca, who was fantastic. A big thank you to everyone at Woodthorpe for looking after me. I would definitely recommend your services to others.
Woodthorpe Hospital - Thursday, 9 July 2026 -
First class all round. My thanks to Mr Baker and his team for the treatment I've recently received, already I'm feeling the benefits, thank you. A special mention to Dora who, after I'd dropped glasses prior to the procedure, went out of her way to find the lenses that had popped out from them.
Euxton Hall Hospital - Thursday, 9 July 2026 -
I visited Glendon Hospital in Kettering for the first time after being referred by my GP, and I can’t praise the staff enough. From the moment I arrived, the lovely blonde lady on reception made me feel so welcome. She was friendly, kind, and instantly put me at ease. I was extremely nervous about my appointment because I’d previously had a really bad experience at another hospital having the same scans (an ultrasound and transvaginal scan). However, Charlotte was absolutely amazing from start to finish. She made me feel so comfortable, reassured me throughout, explained everything clearly, and kept checking that I was okay every step of the way. She was so easy to talk to, and her kindness and reassurance completely changed the experience for me. We even had a lovely laugh together, and by the end of the appointment it honestly felt like I was chatting with a friend rather than being in a hospital. The lady who carried out my ultrasound was also so lovely and professional. Unfortunately, I can’t remember her name, but she was kind, gentle, and helped make the whole experience as comfortable as possible too. Thank you all for turning something I had been dreading into such a positive experience. The care, compassion, and professionalism shown by everyone I met were outstanding. Glendon Hospital is incredibly lucky to have such wonderful staff, and I wouldn’t hesitate to recommend it to anyone. ❤️
Glendon Wood Hospital - Wednesday, 8 July 2026 -
Great hospital and lovely staff!
Renacres Hospital - Wednesday, 8 July 2026 -
It was a telephone call, but my previous visits the sta of were wonderful and the hospital is spotless
Fulwood Hospital - Wednesday, 8 July 2026 -
As I had stated, excellent all the way
Woodland Hospital - Wednesday, 8 July 2026 -
A wonderful clean building with lovely, friendly and professional staff.
Woodland Hospital - Wednesday, 8 July 2026 -
Hi Yesterday I had a cholecystectomy at Woodthorpe hospital. I just want to say a huge thank you to all the staff for the fantastic care and support. From the moment I entered the hospital I felt in very safe and caring hands. Thank you for the first class service.
Woodthorpe Hospital - Wednesday, 8 July 2026 -
My whole experience was fantastic at Woodthorpe hospital. I felt really supported and reassured throughout the day and was provided amazing care from everybody. I’d like to especially thank Dr Chan and Steve for listening and providing the positivity/ support to help me get through the procedure.. but also the rest of the staff including Raymond, Dr Kumar, Sam and the recovery team. Could not recommend enough!!
Woodthorpe Hospital - Tuesday, 7 July 2026 -
Mr K and his team are great, the downside is the aftercare. It is near on impossible to get thorough to the main reception,, or the physio team. I’ve been left without any physio appt or exercises to compete post surgery and I’m now really worried about it.
Woodthorpe Hospital - Tuesday, 7 July 2026 -
Professional helpful and first class service
Pinehill Hospital - Tuesday, 7 July 2026 -
Amazing experience clean and well looked after
Tees Valley Hospital - Tuesday, 7 July 2026 -
Always a slick, smooth experience
Woodland Hospital - Tuesday, 7 July 2026 -
Very good overall
Woodland Hospital - Tuesday, 7 July 2026
