Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. However you choose to pay, it shouldn’t be what keeps you waiting. Our range of funding options lets you pay in a way that suits you and your finances.

Find out more about how to access private treatment with us

Patient Feedback

Hear from our patients talk about their recent experience with us

  • My surgery went well, gallbladder removal....I think. Not alot of information given to me about it, no information about how it went on the discharge papers. The surgeon did talk to me but I was still under the influence of the anesthetic so have no idea what he said. This is why it should be put on the discharge papers so its in writing to read later on. The team overall were fantastic, made me feel at ease & facilities were great. I emailed my surgeons secretary 1-2 days (wasnt available on the phone) after my surgery and never got a reply! Happy with how my surgery went but communication be alot better after surgery! I feel like the jobs done & now I dont matter! I wanted to keep my gallstones & was told i couldn't but know alot of people through a fb page & they all have been able to keep there's!

    star rating
    Woodthorpe Hospital - Tuesday, 3 November 2026
  • The care I received from the very first consultation, through to the staff on ward 1, the surgical team, recovery, porters, catering for my dietary needs & then physio has been exceptional. The reception staff has always been helpful & welcoming which is always lovely. A small hospital with great attention to detail. For a fellow nurse this is important but also very welcome when you feel vulnerable.

    star rating
    Woodthorpe Hospital - Tuesday, 3 November 2026
  • Had Ful Knee replacement. October 17th. Everyone at Woodthorpe Hospital made my stay the best that could have been considering the circumstances. Staff from Tea lady to Surgeon, we're amazing helpful and understanding. Keep up the superb work. Many Thanks Andy Lamb

    star rating
    Woodthorpe Hospital - Tuesday, 3 November 2026
  • My consultant, doctors and nurses were all extremely professional and caring. My room was bright and clean, as was the rest of the hospital. I cannot fault my experience at the Winfield in any way.

    star rating
    Winfield Hospital - Tuesday, 3 November 2026
  • I was a day patient for cataract surgery at The Cherwell Banbury. All the staff from the receptionist to the nurse giving me my instructions before I left were very professional but friendly. I hope I can choose the Cherwell for my second cataract removal and possibly Macular hole surgery. Thank You Cherwell Hospital Banbury.

    star rating
    The Cherwell Hospital - Monday, 2 November 2026
  • Fantastic 100% 10/10 had eye lazer treatment very friendly and caring staff ( ALL staff ), also really clean

    star rating
    Boston West Hospital - Monday, 2 November 2026
  • I recently visited Renacres Hospital for a hip replacement and had an outstanding experience. The entire process was excellent, and the care and professionalism I received made it one of the best medical experiences I have ever had.

    star rating
    Renacres Hospital - Monday, 2 November 2026
  • Id like to send a big thank you for the care and compassion shown to me on the 27th October. From the initial ward admission to the recovery. The room was amazing clean and comfortable! Miss Taylor is an amazing consultant who took my history and background of all symptoms I had been getting since a teenager. For years I had gynaecological issues that unfortunately weren't properly assessed which I understand due to NHS pressures. The lovely HCA Lucy was the first person who was so lovely, making me laugh and her professionalism as well and as kindness. To ward sister Shona, who took so much time with me whilst I got very upset about the situation. Thank you for taking that time although it was super busy! Miss Taylor was kind, compassionate, thorough and incredibly professional. I had finally found out what was the root cause of all the years of pain and struggles. The procedure was daunting due to my Professional background. The Anaesthetist Mr Pai and ODP Billy were so kind, made me relax and chilled my nerves, this helped me really calm myself as i was incredibly anxious. In the recovery Becky took greatest care of me, it was so lovely to see a smiling face and calm nature. Thank you Becky. To the ward staff, where do I even begin! The lovely Hca Vicky who smelt lovely by the way and was just smiling and so kind. To the Pantry staff Tanya and Zara- I like my tea with honey and they remembered and brought me a lovely tea with of course my honey! To the housekeeping staff who do an amazing job to keep the rooms looking clean and lovely! Thank you for making a very scary and intimidating day, so normal natural and with no stress! The care received was 10/10 thank you for incorporating such professionalism, kindness! Id just like for all the people involved in my care to know that you do an utterly amazing job!

    star rating
    Oaks Hospital - Monday, 2 November 2026
  • Tim offered a perfect combination of exercise suggestions, hands on shoulder manipulation and strengthening advice in my Pysio session to help me to regain some flexibility and strength to a shoulder injury. Many thanks

    star rating
    Oaks Hospital - Monday, 2 November 2026
  • Mr El Sagir and his surgical team were the perfect balance of friendly and professional. Equally so for the nursing team. A particular mention to nurse Mary who made it feel like being cared for by a friend. New Hall only gets 4.99999 stars because I like my coffee stronger than what was served with breakfast. But that's hardly worth a mention, The food and it's service were also excellent.

    star rating
    New Hall Hospital - Monday, 2 November 2026
  • Very nice people always look after me

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    Boston West Hospital - Monday, 2 November 2026
  • Despite an error with my appointment being cancelled (and not telling me) all sorted and fixed with minimal fuss

    star rating
    Berkshire Independent Hospital - Monday, 2 November 2026
  • A pleasant environment with friendly, helpful staff.

    star rating
    Fulwood Hospital - Monday, 2 November 2026
  • Lovely staff and the food was nice

    star rating
    Fulwood Hospital - Monday, 2 November 2026
  • Excellent staff and clean, welcoming facilities. Thank you for your care.

    star rating
    Fulwood Hospital - Monday, 2 November 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2026 - Private Hospital Group of the Year at the HealthInvestor Awards 2026.

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud