Patient Information

If you're looking for fast access to local healthcare and want to be sure you're in safe, experienced hands, then choosing Ramsay Health Care UK could be for you - we're here when you need us.

Your treatment, your way.

It is easier than you think to access private hospital treatment. At Ramsay Health Care, we offer a range of ways to access treatment with us, giving you the flexibility to choose what option best suits you. You can either pay for your treatment, use your medical insurance or be referred for NHS funded treatment.

Find out more about how to access treatment with us
Patient Feedback

Hear from our patients talk about their recent experience with us

  • I was in for knee surgery only a day patient. I could not fault the hospital. The staff treated me with respect I was kept informed all of the time. After my operation I was cared for by some very compassionate staff. Thank you all very much.

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    Oaks Hospital - Tuesday, 17 March 2026
  • Had a minor operation at Woodthorpe hospital last week and I cannot fault their service and attention to detail. The hospital is spotlessly clean and all the staff were exceptional. My operation went well and my consultant and all the theatre staff were absolutely brilliant. Thank you so much.

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    Woodthorpe Hospital - Tuesday, 17 March 2026
  • Very good hospital. I have received brilliant care during my time spent at Boston West. I felt the nurses go above and beyond what's required of them. My experience has been very efficient, all the team have made me feel at ease and I have felt well cared for. Thank you

    star rating
    Boston West Hospital - Tuesday, 17 March 2026
  • I had surgery for a total knee replacement just a few days ago, the staff from arrival to departure were kind an attentive, they all worked hard to ensure I was comfortable and had all the assistance I needed.

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    Woodthorpe Hospital - Tuesday, 17 March 2026
  • I honestly cannot speak highly enough of the care I received. From the moment I arrived, I felt genuinely looked after, listened to, and respected. Dr Malkei was truly exceptional — not only incredibly knowledgeable and professional, but also one of the most caring and attentive individuals I’ve ever encountered in a medical setting. He took the time to really listen, explained everything clearly, and made me feel completely at ease throughout. It’s rare to come across someone who combines such expertise with such genuine compassion, and it made all the difference to my experience. The nurse Katie was equally wonderful — warm, kind, and reassuring from start to finish. She went out of her way to make sure I was comfortable and supported, and her friendly, calm manner immediately put me at ease. Together, they made what could have been a stressful experience feel completely manageable and even positive. I left feeling not only well cared for, but truly grateful. Without a doubt, the best medical care I’ve ever received. Thank you so much from the bottom of my heart

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    West Midlands Hospital - Tuesday, 17 March 2026
  • service was excellent,the staff were very friendly and understandable. the surgeon's all im saying is they are FANTASTIC.👏

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    Woodthorpe Hospital - Tuesday, 17 March 2026
  • I have nothing but praise for this hospital plus all staff that I came across. Especially Dr Harry Soar and his whole medical team. I had a Denervation Procedure performed by Dr Soar on the 13/02/26 and I was very impressed with all concerned. They showed nothing but care and concern throughout my visit.. Well done to the hospital for employing wonderful staff at this Hospital.!!!! Especially the first class Dr Harry Soar.!!!!!

    star rating
    Clifton Park Hospital Ltd - Tuesday, 17 March 2026
  • My knee op went great the staff are amazing so attentive and very nice always kept me informed Regards Michelle Holecza

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    Woodthorpe Hospital - Tuesday, 17 March 2026
  • Really high quality care, thank you

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    Woodthorpe Hospital - Tuesday, 17 March 2026
  • I had a very positive visit to the Westbourne Centre. The receptionist was friendly and welcoming, and the dental nurse was kind and clearly explained the X-ray process, which put me at ease. Mr Alan Attard was especially excellent—attentive, kind, and thorough in answering my questions. I never felt rushed, and he showed genuine care throughout. Overall, a great experience and I felt very well looked after.

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    The Westbourne Centre - Tuesday, 17 March 2026
  • Well looked after, i was kept very well informed with the situation.

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    Berkshire Independent Hospital - Monday, 16 March 2026
  • I am awaiting knee surgery due to me having to cancel a recent date as I was ill. I went in for another pre operative check and a talk given by a physio called Alex. While I was there I noticed a sign rating the hospital as good. I was amazed, as it is so much more than good. It is well above good. Very good or superb is my experience. The staff are professional right down to the receptionist when you walk in. She's lovely. Alex the physio was so much more than good. He was excellent at talking to our little crowd and showing us in detail the exercises we would do and where we could find them in our booklets. Everyone was considerate and sensitive even when I rambled on as I do when I get nervous and frightened. They were so very friendly and kind, empathetic and understanding. Each person I met was very very professional. I am glad to be going there. It's a well run smart and clean place. I just can't say enough about how lovely everyone there is. They really are the best, not just good.

    star rating
    Clifton Park Hospital Ltd - Monday, 16 March 2026
  • Had Hip replacement surgery following long wait however worth the wait. All staff surgeons, doctors, nurses, physiotherapists and domestic staff were kind caring professional and spent time when needed with myself and other patients I saw. Hospital clean and tidy. Equipment all in good order. Food fresh tasty nice size portions, good choices. Exactly what you need following surgery. Highly recommend Clifton Park Hospital.

    star rating
    Clifton Park Hospital Ltd - Monday, 16 March 2026
  • Have attended Stourside Hospital many times and received excellent care and attention from the nurses to the consultants. Mr Shahzad is professional, kind and attentive and very easy to talk to. I would highly recommend his services.

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    Stourside Hospital - Monday, 16 March 2026
  • I had a very positive experience at this hospital. The staff were welcoming and professional.

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    Oaklands Hospital - Monday, 16 March 2026

Award Winning Healthcare

Ramsay Health Care UK pride themselves in delivering high quality healthcare and have received the following industry awards as recognition in the past few years:

July 2025 - Defence Employer Recognition Scheme Gold Award 2025

April 2025 – Highly Commended at the HSJ Awards - Highly Commended at Awards Ceremony | Ramsay Health Care UK

April 2025 – Mobile Diagnostic QSI Quality Mark - RDUK Awarded the QSI Quality Mark | Ramsay Health Care UK

November 2024 – NJR Gold Award - Ramsay Awarded Gold by NJR | Ramsay Health Care UK

Read more about clinical quality and safety with Ramsay Health Care UK

Patient Stories 

Real patients. Real stories. Discover how our procedures at Ramsay Health Care UK are making a lasting difference in people’s lives - like Rob, who got his life back following an aquablation therapy procedure.

Hear more patients speak about their story

Your Hospital Stay

Coming into hospital can be a worrying time, so by making your stay as comfortable as possible we hope to help you relax as much as possible. As you approach your stay, being well prepared can help ensure a smooth experience.

Read more about each step and how we can help you prepare

Quality and Safety

We are committed to providing the highest quality of care to our patients. By ensuring we align with regulatory bodies and achieve accreditations, it strengthens and improves our risk management, security, and patient safety.

All of our hospitals are audited by the Care Quality Commission (CQC). The CQC take responsibility for the registration and inspection.

View our accreditations 

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud