Ramsay Health Care UK Leadership
Dr Andrew Jones
Chief Executive Officer
Dr Andrew Jones was appointed as CEO of Ramsay Health Care UK on 1 January 2018.
Prior to his appointment with Ramsay, Andrew was the Chief Operating Officer at Nuffield Health, where he was responsible for the delivery of high quality services and standards across the UK.
He joined Nuffield in 2007 as their first Medical Director before becoming Managing Director of Wellbeing in 2012. At Nuffield Health Wellbeing he led the successful growth of Nuffield Health’s broad health and wellbeing service. He has managed a number of corporate mergers, acquisitions and capital developments.
Andrew studied medicine at the University of Leeds and has an MBA from the University of Cambridge. He completed his surgical training in Leeds and, prior to his appointment at Nuffield, worked as a general practitioner in Lincolnshire. Andrew has been a Board member of Chelsea and Westminster NHS Foundation Trust since 2014.
Chief Financial Officer
As Chief Financial Officer, Hiten is responsible for overseeing finance and administration, legal services and insurer relationships for the UK business. He is a member of the Executive Board responsible for managing the performance and strategic direction of the UK business.
With over 25 years experience in multi -site retail and service businesses Hiten joined Ramsay UK in 1999 as Financial Controller, moving into the Finance Director role following the acquisition of the UK business by Capio AB in 2001. In 2005 he undertook a performance management role before moving back into finance in 2006.
He is a qualified Chartered Accountant.
Chief Operating Officer
Nick Costa was appointed as COO of Ramsay Health Care UK on 1 July 2018.
Prior to his appointment with Ramsay, Nick was the Regional Operations & Transformation Director at Nuffield Health, where he was responsible for the delivery of high quality services and standards across a business Region as well as National responsibility for business transformation.
He joined Nuffield in 2007 as a Hospital Director before becoming Business Development Director for all Hospitals in 2012. At Nuffield Health Hospitals he led the successful growth of Nuffield Health’s customer propositions as well as leading on several group projects including the introduction of an electronic Health Record.
As Development Director, he is responsible for capital development, estate and facilities management in the UK. His 28 years of healthcare experience in capital planning and estate management includes positions within the NHS and the independent sector at HCA, UME, and BUPA, and senior positions within Classic Hospitals Group and Capio Healthcare.
As part of the Executive Team he is responsible for the delivery of the capital development and facilities strategies and contributes to the performance and direction of the overall business.
He has a MSc in Management and qualified as a Chartered Surveyor.
Corporate Services Director
Andrew is the Director of Corporate Services for Ramsay UK and the executive responsible for the functions of Information Management & Technology, Procurement, Hotel Services and Pharmacy.
Andrew is the executive sponsor for current strategic projects including RIS/ PACS, Intranet services and ISO27001 Information Security.
Since 1999 Andrew has held directorships at several of the world’s leading healthcare IT companies and has experience working in Europe, the Middle East and Australia. He began his career working in the disciplines of medical laboratory sciences and nuclear medicine for the NHS in England and Scotland and is a Fellow of the Institute of Biomedical Sciences, he has 33 years experience in healthcare.
Director of Clinical Services
As the Director of Clinical Services at Ramsay Health Care UK, Viv is responsible for the Leadership and strategic direction for clinical services in Ramsay Health Care UK. Viv is also the Caldicott Guardian.
Viv has worked as Group Clinical Director, Governance Director, Matron, and Hospital Director; managed commercial doctor engagement in a large multi-site independent healthcare provider and has project managed the commissioning of a large new independent hospital.
Viv has extensive operational management, clinical, governance and regulatory experience in both the independent healthcare and NHS sectors.
A professionally qualified first level nurse, Viv started her career in the NHS working in the acute sector as first a Staff Nurse and then a Ward Sister in acute medicine and coronary care.
Human Resources Director
Sarah has 25 years HR experience, over half of which has been spent in healthcare. She joined Capio in 2001 and has headed up the HR team for the past 8 years. In line with Ramsay’s corporate strapline of “People Caring for People”, Sarah and her team are responsible for ensuring that we attract and retain the correct numbers of high calibre, committed staff and that we manage our workforce efficiently, effectively and ethically.
As a member of the Executive Team, Sarah is responsible for the workforce strategies that enable Ramsay Health Care UK to deliver consistently high standards of healthcare.
Sarah is a Chartered Member of the CIPD.
Director of Communications and Patient Services
As Director of Communications and Patient Services, Angela is responsible for Ramsay's UK communications strategy including marketing, digital and social media, PR and public affairs.
She also has responsibility for national service lines such as Ramsay's Weight Loss Service and for enhancing and developing Ramsay’s patient services.
With over 15 years’ experience in communications Angela has held a number of roles in healthcare organisations both within the private sector and the NHS.
Angela has an MSc in European Politics and Social Policy.
General Counsel & Company Secretary
Mehdi Erfan has been in post since January 2013.
Prior to his appointment with Ramsay, Mehdi was the Head of Legal of the Commercial Directorate at the Department of Health, followed by the Commissioning Directorate. He advised on various Secretary of State initiatives, and led for a number of years on drafting the NHS Acute Standard Contract, the NHS Community Services Standard Contract, the NHS Mental Health Standard Contract, Care Homes Standard Contract and the NHS Standard Contract covering all NHS services. At the Department of Health he was involved with policy development throughout the entire decision making process, including submissions to the Secretary of State.
Mehdi before that worked at Nations Healthcare who won three PPP contracts to build and operate three treatment centres, including the largest one.
Mehdi is passionate about the provision and sustainability of both private and NHS healthcare, having been diagnosed and treated for small cell cancer in both settings.
Mehdi has a LLB (Hons) and a Masters of Arts, Comparative Business Law.