Ramsay Health Care UK Leadership
Dr Andrew Jones
Chief Executive Officer
Dr Andrew Jones was appointed as CEO of Ramsay Health Care UK on 1 January 2018. In the UK, Ramsay is a leading operator of private hospitals, and partner to the National Health Service with 37 facilities, including Hospitals, Daycase Centres, Neurological Rehabilitation Centres, Decontamination Units and a mobile Diagnostic Fleet.
Since joining Ramsay, Andy has implemented a five year strategy for the UK business which sets the strategic objectives to grow the core of the business through brownfield and key service line expansion, expand into new adjacencies and to become the Employer of Choice in the Independent Sector. Andy is part of the Ramsay Health Care Global Executive Team which sets direction and shares learning across the 11 countries in which Ramsay Health Care operates. He has an international interest in patient safety, quality delivery and benchmarking for clinical outcomes.
Prior to his appointment with Ramsay, Andrew was the Chief Operating Officer at Nuffield Health, where he was responsible for the delivery of high quality services and standards across the UK.
Andy studied medicine at the University of Leeds and has an MBA from the University of Cambridge. He completed his surgical training in Leeds and, prior to a career in healthcare management, worked as a General Practitioner in Lincolnshire. Andrew has been a Non – Executive board member of Chelsea and Westminster NHS Foundation Trust since 2014.
Chief Financial Officer
Peter joined Ramsay Health Care UK in 2016 as Group Financial Controller, responsible for the management of the central finance team, which covered payroll, accounts payable, fixed assets, cash management, tax, and internal / external reporting to ensure compliance and risk is managed effectively in the UK business.
Before joining Ramsay, Peter held a number of senior financial leadership roles including Financial Controller at Malcolm Hollis LLP, and Group Finance Director of thirtysevendegrees Health and Fitness Clubs. Peter is a highly experienced and driven finance professional with extensive post qualification experience across several different sectors. Peter commenced his new role on 01 July 2019.
Chief Operating Officer
Nick Costa was appointed as COO of Ramsay Health Care UK on 1 July 2018.
Prior to his appointment with Ramsay, Nick was the Regional Operations & Transformation Director at Nuffield Health, where he was responsible for the delivery of high quality services and standards across a business Region as well as National responsibility for business transformation.
He joined Nuffield in 2007 as a Hospital Director before becoming Business Development Director for all Hospitals in 2012. At Nuffield Health Hospitals he led the successful growth of Nuffield Health’s customer propositions as well as leading on several group projects including the introduction of an electronic Health Record.
As Development Director, he is responsible for capital development, estate and facilities management in the UK. His 28 years of healthcare experience in capital planning and estate management includes positions within the NHS and the independent sector at HCA, UME, and BUPA, and senior positions within Classic Hospitals Group and Capio Healthcare.
As part of the Executive Team he is responsible for the delivery of the capital development and facilities strategies and contributes to the performance and direction of the overall business.
He has a MSc in Management and qualified as a Chartered Surveyor.
Chief Digital Information Officer
Geoff Cross joined Ramsay Health Care UK in May 2010 as CIO, moving onto the Executive Board as Chief Digital Information Officer (CDIO) on 1 July 2019. As CDIO, Geoff is responsible for IT, Information Services, Information Security and the company’s digital strategy.
Geoff served in the British Army for many years, finishing his military career running the support teams for the Army’s tactical communications and information systems worldwide. He left the Army in 2003 to join the NHS, subsequently working in senior informatics roles in London and the West Country.
Geoff has an MBA and an MSc in Information Systems Design.
Director of Clinical Services
As the Director of Clinical Services at Ramsay Health Care UK, Viv is responsible for the Leadership and strategic direction for clinical services in Ramsay Health Care UK. Viv is also the Caldicott Guardian.
Viv has worked as Group Clinical Director, Governance Director, Matron, and Hospital Director; managed commercial doctor engagement in a large multi-site independent healthcare provider and has project managed the commissioning of a large new independent hospital.
Viv has extensive operational management, clinical, governance and regulatory experience in both the independent healthcare and NHS sectors.
A professionally qualified first level nurse, Viv started her career in the NHS working in the acute sector as first a Staff Nurse and then a Ward Sister in acute medicine and coronary care.
Director of Strategy
Lis commenced her role as Director of Strategy, Ramsay Health Care UK, on 1 April 2019 and she is responsible for leading on the strategy, implementation, propositions and high level business planning for the Ramsay UK business.
Lis has senior level experience working in both the public and private sectors of UK Healthcare. Before moving to Ramsay, Lis was COO of a new oncology business start-up, Proton Partners International for two years.
Prior to that, Lis held various Strategic and Operational Board roles in Nuffield Health for 12 years. Notably, Operations Director, Diagnostics and Specialist Services and Chief Executive of Vale Healthcare Ltd, a Nuffield Health/Consultant hospital joint venture business. Lis started her career in the NHS and was Director of Commissioning of a Local Health Board, when she left to join Nuffield Health after 16 years.
Lis has a track record of developing strong teams and is passionate about using leadership to achieve strategic and financial targets. She has a BA Hons degree.
Director of Communications and Patient Services
As Director of Communications and Patient Services, Angela is responsible for Ramsay's UK communications strategy including marketing, digital and social media, PR and public affairs.
She also has responsibility for national service lines such as Ramsay's Weight Loss Service and for enhancing and developing Ramsay’s patient services.
With over 15 years’ experience in communications Angela has held a number of roles in healthcare organisations both within the private sector and the NHS.
Angela has an MSc in European Politics and Social Policy.
General Counsel & Company Secretary
Mehdi Erfan has been in post since January 2013.
Prior to his appointment with Ramsay, Mehdi was the Head of Legal of the Commercial Directorate at the Department of Health, followed by the Commissioning Directorate. He advised on various Secretary of State initiatives, and led for a number of years on drafting the NHS Acute Standard Contract, the NHS Community Services Standard Contract, the NHS Mental Health Standard Contract, Care Homes Standard Contract and the NHS Standard Contract covering all NHS services. At the Department of Health he was involved with policy development throughout the entire decision making process, including submissions to the Secretary of State.
Mehdi before that worked at Nations Healthcare who won three PPP contracts to build and operate three treatment centres, including the largest one.
Mehdi is passionate about the provision and sustainability of both private and NHS healthcare, having been diagnosed and treated for small cell cancer in both settings.
Mehdi has a LLB (Hons) and a Masters of Arts, Comparative Business Law.
Chief People Officer
Richard commenced his role as Chief People Officer at Ramsay Health Care UK in January 2019, and is responsible for developing and delivering the UK People Strategy, and overseeing the People Function within the organisation.
Richard has senior level HR experience from with the healthcare industry. Before moving to Ramsay, Richard worked for Babylon Health and GlaxoSmithKline (GSK) where he was HR VP for the Central Zone in Emerging Markets, covering 36 markets across Middle East, North Africa and Commonwealth of Independent States (MENA CIS). Before covering the MENA CIS territory, Richard was HR Director for UK & Ireland. Prior to GSK, Richard worked for GE Healthcare and AstraZeneca.
Richard has a BA (Hons) degree in Management.