Ramsay Health Care UK Launches Speaking Up for Safety™ Programme

Ramsay Health Care UK has launched the Speaking Up for Safety™ (SUFS) Programme which reinforces the company’s commitment to providing outstanding healthcare and safeguarding patients.

Ramsay Health Care UK, in partnership with the Cognitive Institute, are the first hospital group in the UK to launch the initiative which encourages and empowers staff to challenge anyone, including senior colleagues, who may be putting patients at risk with their behaviour.

The SUFS programme builds on Paul Ramsay’s philosophy of ‘people caring for people’ and promotes professional accountability within the hospital, highlighting any behaviour which undermines a culture of safety.

Elements of the scheme include graded assertiveness training for all staff and a feedback platform for staff to report both positive and negative experiences, all of which equip staff with the confidence to speak up for safety.

Speaking Up for Safety is part of Ramsay’s commitment to supporting the culture of safety and ensuring high professional standards are maintained throughout the organisation.

Ramsay Health Care UK has invested in an extensive training programme with staff across England to make sure they understand how the system works and how to address issues that arise in day-to-day situations.

Dr Andy Jones, CEO, Ramsay Health Care UK said: “We are thrilled to be leading the way in the UK as the first hospital group to introduce the programme and are proud to have an excellent team supporting the initiative.

"We are committed to providing the highest levels of safety across the hospitals and protecting our patients and staff to the greatest standard.”

33 Ramsay Health Care hospitals across the UK will be taking part in the programme.

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